Loyalhanna Care Center
Inspection history, citations, penalties and survey trends for this long-term care facility in Latrobe, Pennsylvania.
- Location
- 535 Mcfarland Road, Latrobe, Pennsylvania 15650
- CMS Provider Number
- 395860
- Inspections on file
- 35
- Latest survey
- April 2, 2026
- Citations (last 12 mo.)
- 19
Citation history
Health deficiencies cited at Loyalhanna Care Center during CMS and state inspections, most recent first.
A resident who required two-person assistance for transfers due to mobility limitations was assisted by a single nurse aide, contrary to care plan and physician orders. During the transfer after a shower, the aide slipped on water, causing both to fall and resulting in the resident sustaining a hip fracture that required surgery.
A resident who required two-person assistance for transfers was assisted by a single nurse aide after a shower. The aide, unaware of the updated transfer requirement, slipped on water on the floor, causing both herself and the resident to fall. The resident sustained a hip fracture that required surgery, as the care plan and physician's orders for two-person assistance were not followed.
A resident with a history of stroke and swallowing difficulties was not consistently provided with the prescribed mechanically altered or pureed diet. On two occasions, the resident was served food items—chicken and Brussel sprouts—not appropriate for her ordered diet, leading to choking episodes, one of which required hospital admission for hypoxia and aspiration. Staff failed to verify diet textures before serving meals, and the resident reported distress from these incidents.
The facility failed to follow physician's orders for medication administration for three residents. A resident with diabetes received insulin despite not meeting meal intake requirements. Two residents on Metoprolol Succinate did not have their vital signs checked as ordered, and one received the medication despite low blood pressure readings. These deficiencies were confirmed by the DON.
The facility failed to flush PICC/midline catheters with saline solution before and after administering IV medications for two residents, as per its policy. One resident required Vancomycin for neurogenic bladder, while another needed Cefepime for sepsis. The Director of Nursing confirmed the lack of documentation for catheter flushing, indicating non-compliance with the facility's intravenous therapy protocol.
The facility failed to label and discard insulin pens according to policy and did not secure controlled drugs in a locked compartment. An LPN confirmed that a Humalog insulin pen was not discarded after 28 days, and a Novolin insulin pen was not dated upon opening. Additionally, an unlocked box containing Ativan was found in the refrigerator, which the DON acknowledged should have been locked.
A resident with Multiple Sclerosis expressed dissatisfaction with her mechanical soft diet, preferring regular food despite having no teeth. The facility continued the prescribed diet based on a physician's order, and although a speech therapist noted the resident's preference, safety concerns were raised. The Medical Director required a waiver or MBS study before considering a diet change, but no waiver was offered. The Director of Nursing believed the resident should have her preferred diet, but the facility did not act to support her choice.
The facility failed to develop and implement individualized care plans for three residents, resulting in unaddressed medical needs. A resident with a history of thrombosis lacked a care plan for anticoagulant therapy. Another resident, with a history of falls, did not have a perimeter mattress as required. Additionally, a resident with an indwelling foley catheter had no care plan for catheter care or smokeless tobacco use. These deficiencies were confirmed by the DON.
A resident with a colostomy and moderate cognitive impairment was found digging at her stoma with silverware, causing an open area with bloody drainage. Despite physician's orders and facility policy requiring care plan updates, the care plan was not revised to prevent such behavior, as confirmed by the DON.
A facility failed to clarify physician's orders for a resident with a gastrostomy, leading to incorrect medication transcription. Additionally, a nurse administered the wrong medications to another resident, resulting in the resident feeling lightheaded and requiring emergency room evaluation. The DON confirmed these errors did not align with professional standards.
A resident with cognitive impairment and anoxic brain injury did not receive gastrostomy tube care as ordered by the physician. The tube was supposed to be flushed every four hours with 130 mL of water, but records showed it was often flushed with incorrect amounts or not at all. The DON confirmed these discrepancies.
A facility failed to clarify a continuous oxygen order for a resident with congestive heart failure. Despite a physician's order for continuous oxygen to maintain blood oxygen levels, observations revealed the resident's oxygen concentrator was off, and she was not receiving oxygen. The DON confirmed the order should have been clarified.
A facility failed to maintain accountability for controlled medications for a resident with moderate cognitive impairment and frequent pain. Although Tramadol was signed out multiple times, there was no documented evidence in the MAR that it was administered. The DON confirmed the lack of documentation.
The facility failed to ensure timely physician responses to pharmacy recommendations for four residents. A pharmacist's monthly medication regimen reviews recommended actions for residents with various conditions, including dementia, depression, congestive heart failure, cancer, and COPD. However, there was no documented evidence that physicians responded to these recommendations, as confirmed by interviews with the DON.
A facility failed to obtain laboratory studies as ordered for a resident who was cognitively intact and received dialysis services. The resident had physician's orders for several tests, including a CBC with diff, CMP, Hgb A1C, lipid panel, and levetiracetam level every three months. However, there was no evidence that these tests were conducted after August 2024, as confirmed by the DON. The resident's medical history included seizures and kidney failure, and they were on levetiracetam.
The QAPI committee failed to address recurring deficiencies, as evidenced by repeated issues in a recent survey. Deficiencies included failures in developing care plans, care plan timing and revision, and ensuring services met professional standards. The facility also did not follow physician's orders, manage tube feeding properly, or provide oxygen therapy as ordered. Issues with controlled medications, drug labeling/storage, and infection control were also noted.
The facility did not follow infection control guidelines for implementing Enhanced Barrier Precautions (EBP) for residents with indwelling medical devices. A resident with a urinary catheter, another with a Foley catheter, and a third with a midline catheter were observed without EBP signage or PPE. Staff interviews confirmed these residents should have been on EBP, highlighting a lapse in infection control practices.
A resident who was cognitively intact and occasionally incontinent of bowel did not receive bowel medications as ordered by the physician. Despite extended periods without a bowel movement, staff delayed administering Milk of Magnesia and Bisacodyl suppository, and did not follow the prescribed sequence and timing of interventions. The facility confirmed that physician's orders for bowel management were not followed.
Two residents experienced significant weight loss and one had a decline in fluid intake, but the facility did not notify the physician or dietitian in a timely manner as required by policy. This resulted in delayed treatment and lack of updated care interventions, as confirmed by the DON.
Loyalhanna Care Center failed to comply with its water temperature safety policy, resulting in water temperatures exceeding the set limit in resident rooms. Maintenance staff did not complete required weekly checks or maintain documentation, as confirmed by interviews with staff and the Nursing Home Administrator.
Loyalhanna Care Center was found non-compliant with regulations for maintaining a clean and homelike environment. Observations revealed dirt, debris, and floor glue on the South hall floors, peeling wallpaper, and a brown substance on the walls. Transition strips in some rooms were broken, and a pink substance was noted in the North hall shower grout. Interviews with the Environmental Services and Maintenance Directors confirmed these issues, indicating a failure to provide a safe and comfortable environment.
A facility failed to provide scheduled showers for a resident who required assistance due to dementia. The resident was supposed to receive showers twice a week, but there was no documented evidence of showers being offered or refused on multiple occasions over a period of several weeks. This deficiency was confirmed by the Nursing Home Administrator.
The facility failed to promptly resolve resident grievances regarding slow response times to call bells, as evidenced by Resident Council meeting minutes and staff interviews. Despite the facility's grievance policy, there was no documented evidence of efforts to address these concerns until much later, leading to a deficiency finding.
The facility did not serve food items at appetizing temperatures during a lunch meal service. A test tray revealed that the iced tea, Mandarin oranges, and steak fries were not at the required temperatures, with the steak fries being particularly cold and unappetizing. The Dietary Director confirmed the deficiency.
The facility failed to maintain adequate water temperature during showers for three residents, leading to discomfort. Residents reported that the water was not warm enough, with observations confirming temperatures below the facility's policy range. Staff interviews indicated that the water temperature often required offering bed baths instead of showers, which residents refused. The Maintenance Director noted issues with the hot water supply affecting temperature regulation.
The facility failed to maintain a clean and homelike environment for several residents, as required by its policy. Observations revealed dust and debris in multiple rooms, including under beds and near doorways. The Director of Environmental Services confirmed the need for cleaning and cited workload issues as a reason for delayed deep cleaning.
The facility failed to provide scheduled showers for two residents, one with dementia and another with an artificial shoulder, as per their care plans. Despite being scheduled for specific days, records show missed showers without documentation of offers or refusals. The DON confirmed the lack of documentation for these missed showers.
A facility failed to protect residents from neglect and ensure proper medication administration. A resident with severe cognitive impairment was found with signs of neglect, including a urinary catheter indentation and pressure ulcers, after her daughter reported a lack of care. Additionally, three residents did not receive their nighttime medications as ordered, despite records indicating otherwise. The facility's investigation confirmed these deficiencies, highlighting issues in care documentation and medication administration.
A facility failed to ensure medications were administered as ordered for three residents. Despite being signed off as given, medications for residents with conditions like hypertension and atrial fibrillation were found discarded. The investigation confirmed the medications were not administered, and there was no documentation of refusal or inability to take them.
A facility failed to administer medications as ordered for three residents. An LPN discovered missing medication packs and false documentation of administration. Residents reported not receiving their medications, and an investigation found empty packets and pills in garbage bins. The residents had significant medical histories, and the failure to administer medications as ordered was confirmed by the Nursing Home Administrator.
A facility failed to administer and accurately document medications for three residents, leading to discrepancies between the MAR and actual medication administration. Residents reported not receiving their nighttime medications, and an investigation revealed empty medication packets and pills in garbage bins. The Nursing Home Administrator confirmed the failure to administer medications as ordered.
The facility failed to develop and implement a comprehensive care plan for a resident with moderate to severe tricompartmental osteoporosis and pain management needs, despite physician's orders and the resident's dependency on staff for care.
The facility failed to update a resident's care plan to reflect the resolution of a UTI and the completion of antibiotic therapy. Despite the resident completing a course of Cipro, the care plan still indicated ongoing antibiotic therapy.
The facility failed to clarify a physician's order for a resident receiving hemodialysis. The resident's dialysis schedule changed, but the order for Bumetanide was not updated accordingly. This oversight was confirmed by the Director of Nursing, indicating a lapse in following professional standards.
A facility failed to provide suprapubic urinary catheter care as ordered by the physician for a resident. The resident had an 18 French catheter instead of the ordered 16 French catheter, as confirmed by the resident, an LPN, and the Nursing Home Administrator.
The facility failed to ensure that gastrostomy tube care was provided as ordered by the physician for a cognitively impaired resident with an anoxic brain injury. The resident's clinical record showed missing documentation for required gastrostomy flushes on multiple occasions, which was confirmed by the DON.
The facility failed to provide oxygen therapy as ordered for a resident with cardiomyopathy and non-ST-elevation myocardial infarction. The resident did not have supplemental oxygen on multiple occasions, and staff confirmed that the oxygen should have been applied as per the physician's orders.
The facility failed to verify the registry status of two newly hired nurse aides before allowing them to work. The personnel files showed that their registry status was not verified until months after their hire dates. This deficiency was confirmed by the Nursing Home Administrator.
The facility failed to maintain accountability for controlled medications for two residents. For one resident, there were discrepancies in the administration of Percocet, and for another, there were discrepancies in the administration of Tramadol. In both cases, the controlled drug records indicated that doses were signed out, but there was no documented evidence in the MAR or nursing notes that these doses were administered. This was confirmed by the DON and the Nursing Home Administrator.
The facility failed to maintain the freezers in two medication rooms and did not discard expired medical supplies in one medication room. Observations revealed a large buildup of ice and water dripping onto medications, and expired intravenous catheters were found. This was confirmed by interviews with nursing staff and administrators.
The facility's QAPI committee failed to correct recurring quality deficiencies related to care plan timing and revision, services provided to meet professional standards, gastrostomy tube maintenance, and the labeling and storage of drugs and biologicals. Despite previous plans of correction, the current survey revealed repeated citations, indicating ineffective implementation of corrective actions.
The facility failed to ensure proper infection control practices during wound care for a resident with a Stage III pressure ulcer. The LPN did not remove gloves or perform hand hygiene between dirty to clean tasks, contrary to the facility's policy and accepted standards of practice.
The facility failed to serve food items at palatable temperatures during lunch. A test tray revealed that chocolate milk was at 48.1°F, ice cream at 17°F, hot tea at 102°F, mixed vegetables at 121°F, and beef and noodles with Stroganoff gravy at 113°F. These temperatures were below the required 140°F for hot foods, resulting in lukewarm and unappetizing meals for the residents.
The facility failed to maintain a safe environment and implement effective fall prevention measures for a resident with a history of falls. Despite having a care plan, the resident sustained multiple unwitnessed falls, and the facility did not develop new individualized interventions to address the recurrent falls.
The facility failed to ensure that care-planned interventions for advanced directives were consistently implemented for a resident. Despite the resident's severe cognitive impairment and dependency on staff, there was no documented evidence that the POLST was reviewed quarterly or upon significant changes in the resident's condition, as required by the care plan and facility policy.
The facility failed to ensure accurate documentation of catheter care for a resident. RNs performed the catheter drainage, but LPNs signed the MAR, contrary to facility policy and state regulations. Interviews confirmed that only RNs were authorized to perform the care, but LPNs signed the MAR based on RN instructions.
The facility failed to document an assessment and skin condition of a resident who was left on a bed pan for four hours. Despite an assessment being conducted by the Assistant Director of Nursing and the supervisor on duty, it was not recorded in the medical record, violating facility policy and state regulations.
Failure to Follow Transfer Protocols Results in Resident Fall and Hip Fracture
Penalty
Summary
The facility failed to ensure that a resident was protected from neglect, resulting in a fall with a fractured hip. The resident, who was cognitively intact and required substantial to maximum assistance for transfers due to chronic obstructive pulmonary disease and other diagnoses, had a care plan and physician's orders specifying that two staff members were required for all transfers using a wheeled walker. Despite these orders and care plan interventions, a nurse aide assisted the resident alone during a transfer after showering, without a second staff member present. During this process, the nurse aide slipped on water on the floor, causing both herself and the resident to fall. The resident sustained a visibly shortened and externally rotated right leg, and was subsequently diagnosed with a hip fracture requiring surgery. Documentation revealed that the nurse aide was unaware of the change in the resident's transfer status to a two-person assist, despite having received prior education on abuse and neglect. The nurse aide's failure to follow the care plan and physician's orders directly led to the resident's fall and injury. The incident was confirmed through review of clinical records, staff interviews, and investigative documents.
Failure to Follow Transfer Protocols Results in Resident Fall and Hip Fracture
Penalty
Summary
The facility failed to provide an environment free from accident hazards for a resident at risk for falls, resulting in a fall with a hip fracture. The resident, who was cognitively intact but required substantial to maximum assistance for transfers and used a walker, had a care plan and physician's orders specifying that two staff members were required for all transfers. Despite these orders, a nurse aide assisted the resident alone during a transfer after a shower. During this process, the nurse aide slipped on water on the floor, causing both herself and the resident to fall. The resident sustained a hip fracture that required surgical intervention. Documentation revealed that the nurse aide was unaware of the updated transfer status requiring two-person assistance. The incident occurred when the resident was standing at the bars and the aide attempted to assist her alone, contrary to the care plan and physician's orders. The event was confirmed through staff interviews and review of clinical records, which indicated that the required level of supervision and adherence to fall prevention protocols were not maintained at the time of the incident.
Failure to Provide Prescribed Diet Texture Results in Resident Choking and Hospitalization
Penalty
Summary
The facility failed to provide food in the proper consistency as ordered by the physician for a resident with a history of stroke and swallowing difficulties. The resident was prescribed a mechanically altered diet, later changed to a pureed texture, but was served food items inconsistent with these orders on multiple occasions. On one occasion, the resident was served a piece of chicken that was not ground as required, leading to a choking incident that resulted in hypoxia, aspiration, and hospital admission. Documentation shows that the nurse aide delivered the meal tray without verifying the correct diet texture, and the resident's husband had to cut the chicken into small pieces before the resident began choking. Subsequently, the resident experienced another choking episode after being served Brussel sprouts, which are not permitted on a mechanical soft diet due to their tough texture. Despite recent staff education on appropriate diet modifications, the dietary manager confirmed that Brussel sprouts were served to the resident, contrary to guidelines. The resident reported that these incidents were frightening and that she avoids certain foods due to a history of choking. These events demonstrate a failure by both dietary and nursing staff to ensure that prescribed diet textures were consistently provided, resulting in significant adverse outcomes for the resident.
Failure to Follow Physician's Orders for Medication Administration
Penalty
Summary
The facility failed to adhere to physician's orders for medication administration for three residents. Resident 1, who was cognitively intact and diagnosed with diabetes, was ordered to receive 16 units of Humalog insulin only if she consumed more than 50% of her meal. However, records show that the insulin was administered on multiple occasions despite her meal intake being below the required threshold. This was confirmed by the Director of Nursing during an interview. Resident 21, who was cognitively impaired and had hypertension, was ordered to have her blood pressure and heart rate checked before administering Metoprolol Succinate. The facility did not document these vital signs before medication administration from the time the order was given. Similarly, Resident 75, who had heart failure and diabetes, was given Metoprolol Succinate despite having blood pressure readings below the threshold specified in the physician's order. The Director of Nursing confirmed that the medication should have been withheld on these occasions.
Failure to Flush Catheters Before and After IV Medication Administration
Penalty
Summary
The facility failed to adhere to its policy on intravenous therapy, which requires flushing a peripherally-inserted central catheter (PICC) or midline catheter with saline solution before and after medication administration. This deficiency was identified for two residents. Resident 1, who was cognitively intact and required substantial assistance with care needs, had a PICC/midline catheter for intravenous administration of Vancomycin. Despite physician orders for the medication, there was no documented evidence that the catheter was flushed with saline solution as required by the facility's policy. Similarly, Resident 283, who was cognitively intact and independent with daily care needs, had a PICC/midline catheter for the administration of Cefepime due to a diagnosis of sepsis. The facility's records showed no evidence of catheter flushing with saline solution before and after medication administration, as per the physician's orders. Interviews with the Director of Nursing confirmed the lack of documentation for both residents, indicating a failure to follow the established protocol for safe intravenous therapy.
Medication Labeling and Storage Deficiencies
Penalty
Summary
The facility failed to adhere to its medication labeling and storage policies, resulting in several deficiencies. An opened Humalog insulin Kwik pen for a resident was not discarded after the recommended 28 days, as it was labeled as opened on February 3, 2025. Additionally, a Novolin 70/30 insulin Kwik pen for another resident was opened but not dated, contrary to the facility's policy that requires dating upon opening. These actions were confirmed by an LPN during an observation of the medication cart on the North Hall. Furthermore, the facility did not provide a separately-locked, permanently-affixed compartment in the refrigerator for the storage of controlled drugs. During an observation, an unlocked box containing two unopened stock bottles of Ativan was found in the North Hall medication room refrigerator. The LPN confirmed the box was broken and could not be locked. The Director of Nursing acknowledged these issues, confirming the Humalog pen should have been discarded, the Novolin pen should have been dated, and the Ativan box should have been locked.
Failure to Honor Resident's Dietary Preferences
Penalty
Summary
The facility failed to honor a resident's right to self-determination regarding diet consistency. Resident 8, who is cognitively intact and has a diagnosis of Multiple Sclerosis, expressed dissatisfaction with her prescribed mechanical soft, ground meat texture diet. Despite her ability to eat regular food without issues, the facility continued to provide the mechanical diet based on a physician's order from December 2023. The resident's concerns were noted in a speech therapy note from August 2024, which indicated that the resident had been unhappy with her diet textures for the past 10 months. Although the speech therapist expressed safety concerns about changing the diet, they acknowledged that the resident's quality of life could be improved by allowing her to choose her diet. The Medical Director required a waiver form or a modified barium swallow (MBS) study before considering a diet change. The MBS, initially scheduled for October 2024, was rescheduled to December 2024, and the results suggested that a soft diet with thin liquids might be appropriate. However, there was no documented evidence that the resident was offered the option to sign a waiver. Interviews with the Therapy Director and the Director of Nursing revealed that the facility's new ownership did not use waivers, and the Medical Director was reluctant to change the diet order. Despite the Director of Nursing's belief that the resident should have the diet she wanted, the facility did not take action to honor the resident's choice, resulting in a failure to support resident self-determination.
Failure to Implement Individualized Care Plans for Residents
Penalty
Summary
The facility failed to develop and implement individualized care plans for three residents, leading to deficiencies in addressing their specific medical needs. Resident 12, who was cognitively intact and required assistance with care needs, had a history of thrombosis and embolism and was on an anticoagulant medication. However, there was no documented care plan to address these conditions and the need for anticoagulant therapy. The Director of Nursing confirmed the absence of such a care plan. Resident 21, who was cognitively impaired and had a history of falls, did not have a perimeter mattress on her bed as required by her fall care plan. This was confirmed by observations and an interview with the Director of Nursing. Additionally, Resident 75, who was cognitively intact and had an indwelling foley catheter, lacked a care plan addressing the catheter care and the use of smokeless tobacco, despite having smokeless tobacco on his bedside table. The Director of Nursing confirmed the absence of a care plan for these needs.
Failure to Update Care Plan for Resident with Colostomy
Penalty
Summary
The facility failed to update the care plan of a resident, identified as Resident 46, to reflect specific care needs following an incident. The resident, who was moderately cognitively impaired and required staff assistance, had a colostomy and a history of placing silverware into her vagina and rectum. A quarterly Minimum Data Set (MDS) assessment indicated these needs, and physician's orders required a colostomy bag and wafer every shift. However, after an incident on February 8, 2025, where the resident was found digging at her stoma with silverware, resulting in an open area with bright red, bloody drainage, the care plan was not updated to include interventions to prevent such behavior. The deficiency was confirmed during an interview with the Director of Nursing on March 20, 2025, who acknowledged that the care plan had not been revised following the incident. The facility's policy, dated January 13, 2025, required that the comprehensive care plan be reviewed and revised by the interdisciplinary team after each comprehensive and quarterly MDS assessment, which was not adhered to in this case.
Medication Administration Errors and Physician Order Clarification Failures
Penalty
Summary
The facility failed to clarify physician's orders for a resident who was cognitively impaired and required assistance for personal care needs. This resident had a gastrostomy and was ordered to be NPO, yet the medications were incorrectly transcribed to be administered orally instead of through the feeding tube. The Director of Nursing confirmed the transcription error, which did not align with the professional standards of medication administration. Additionally, a registered nurse administered the wrong medications to another resident who was cognitively intact and required assistance for daily care needs. The nurse entered the wrong room and gave the resident a series of medications intended for another individual. This error was identified when the resident reported feeling lightheaded, and the blood pressure was found to be low. The resident was subsequently transferred to the emergency room for evaluation. The Director of Nursing confirmed that the nurse did not follow the facility's medication administration policy.
Failure to Follow Physician's Orders for Gastrostomy Tube Care
Penalty
Summary
The facility failed to provide gastrostomy tube care as ordered by the physician for a resident with significant cognitive impairment and anoxic brain injury. The resident was dependent on staff for daily care and had a physician's order for the gastrostomy tube to be flushed every four hours with 130 mL of free water. However, the clinical records for February and March 2025 revealed multiple instances where the tube was either not flushed at all or flushed with incorrect amounts of water. Specific discrepancies included instances where the tube was flushed with only 60 mL or 180 mL of water instead of the prescribed 130 mL, and occasions where the tube was not flushed at all. These deviations from the physician's orders were confirmed by the Director of Nursing during an interview, indicating a failure to adhere to the prescribed care plan for the resident's gastrostomy tube management.
Failure to Clarify Continuous Oxygen Order
Penalty
Summary
The facility failed to clarify a resident's continuous oxygen order when it was not in use, which was identified during a review of facility policies, clinical records, observations, and staff interviews. The facility's policy on oxygen therapy required that oxygen be administered to residents in need, consistent with professional standards, care plans, and resident preferences, with documentation of assessments and responses to therapy. Resident 1, who was cognitively intact and had a diagnosis of congestive heart failure, had a physician's order for continuous oxygen at a flow rate of 0-4 liters per minute to maintain blood oxygen levels above 89 percent. Observations on March 17 and 18, 2025, revealed that Resident 1's oxygen concentrator was turned off, and she was not receiving oxygen, despite the continuous order. A nursing note indicated that the resident's respirations were even and unlabored while on supplemental oxygen, but the medication administration record showed documentation of oxygen administration at different flow rates on March 17, 2025. An interview with the Director of Nursing confirmed that the continuous oxygen order was not being followed and should have been clarified.
Failure to Document Administration of Controlled Medication
Penalty
Summary
The facility failed to maintain accountability for controlled medications for one resident. The facility's policy required staff to sign the Medication Administration Record (MAR) after administering medications. An admission Minimum Data Set (MDS) assessment for the resident revealed moderate cognitive impairment and frequent pain, for which the resident received pain medication as needed, including an opioid. Physician's orders included 50 mg of Tramadol every six hours as needed for moderate pain. However, the controlled drug accountability record showed that Tramadol was signed out on several occasions, but there was no documented evidence in the MAR that the medication was administered to the resident. The Director of Nursing confirmed the lack of documentation for the administration of Tramadol to the resident.
Failure to Ensure Timely Physician Response to Pharmacy Recommendations
Penalty
Summary
The facility failed to ensure timely physician responses to pharmacy recommendations for four residents. The facility's policy required a monthly comprehensive medication regimen review by a consultant pharmacist, with recommendations to be acted upon by the prescriber. However, for Resident 2, who was cognitively impaired and on antidepressant and antipsychotic medications, there was no documented evidence that the physician responded to a recommendation to evaluate the necessity of the current medication dosage. Similarly, for Resident 23, who had congestive heart failure, the physician did not respond to a recommendation to discontinue a medication due to nonuse. Additionally, Resident 66, who was cognitively impaired and diagnosed with cancer, had a recommendation to discontinue a medication due to nonuse, which also lacked a physician's response. Resident 68, with chronic obstructive pulmonary disease, had a recommendation to document the necessity of a medication or attempt a dosage reduction, but again, there was no documented physician response. Interviews with the Director of Nursing confirmed the absence of documented responses to these recommendations, indicating a failure in the facility's process for addressing pharmacy recommendations.
Failure to Obtain Ordered Laboratory Tests for a Resident
Penalty
Summary
The facility failed to obtain laboratory studies as ordered by the physician for a resident, identified as Resident 53. The facility's policy, dated January 13, 2025, mandates that laboratory services be provided or obtained when ordered by a physician or other qualified practitioners. Resident 53, who was cognitively intact and received dialysis services, had physician's orders for several laboratory tests to be conducted every three months, including a complete blood count with differential, complete metabolic panel, Hemoglobin A1C, lipid panel, and levetiracetam level. These orders were dated September 5, 2021. However, there was no documented evidence that the facility obtained the required laboratory tests for Resident 53 after August 2024. This deficiency was confirmed during an interview with the Director of Nursing on March 19, 2025, who acknowledged the lack of evidence for the ordered laboratory studies. The resident's medical history included seizures and kidney failure, and they were receiving an anticonvulsant medication, levetiracetam, as part of their treatment plan.
QAPI Committee Fails to Address Recurring Deficiencies
Penalty
Summary
The facility's Quality Assurance Performance Improvement (QAPI) committee failed to address recurring deficiencies effectively, as evidenced by repeated issues identified in a survey ending March 20, 2025. These deficiencies included failures in developing comprehensive person-centered care plans, care plan timing and revision, and ensuring services met professional standards. Additionally, the facility did not follow physician's orders, manage tube feeding properly, or provide oxygen therapy as ordered. There were also issues with the accountability of controlled medications, labeling and storing drugs and biologicals, and maintaining proper infection control practices. The facility had previously developed plans of correction for these deficiencies, which included completing audits and reporting results to the QAPI committee. However, the current survey revealed that these plans were not effectively implemented, as the same deficiencies were cited again. The QAPI committee's ineffectiveness in correcting these practices indicates a failure to maintain compliance with nursing home regulations, as evidenced by the repeated citations under various F-tags.
Failure to Implement Enhanced Barrier Precautions for Residents with Indwelling Devices
Penalty
Summary
The facility failed to adhere to infection control guidelines from CMS and CDC, specifically regarding the implementation of Enhanced Barrier Precautions (EBP) for residents with indwelling medical devices. Resident 6, who had an indwelling urinary catheter, was observed without any signage or notification of being on EBP, and no PPE was available in or around the resident's room. Interviews with staff, including a Registered Nurse and the Director of Nursing, confirmed that Resident 6 should have been on EBP due to the presence of the catheter. Similarly, Resident 75, who also had an indwelling Foley catheter, was found without EBP signage or PPE in their room. Staff interviews confirmed the oversight. Additionally, Resident 283, with a midline catheter and a diagnosis of sepsis due to pseudomonas, was observed without EBP signage or PPE. The Director of Nursing confirmed that EBP should have been implemented for Resident 283 as well. These deficiencies indicate a failure to follow established infection control protocols for residents with indwelling medical devices.
Failure to Follow Physician's Orders for Bowel Management
Penalty
Summary
The facility failed to follow physician's orders regarding bowel management for a resident who was cognitively intact and occasionally incontinent of bowel. According to the physician's orders, the resident was to receive 30 mL of Milk of Magnesia (MOM) as needed for constipation if no bowel movement occurred by the third day, followed by a Bisacodyl suppository if MOM was ineffective, and then a Fleets enema if there was still no result. Clinical records showed that the resident went without a bowel movement for seven days on one occasion and eleven days on another, with staff only administering MOM and a Bisacodyl suppository late in each episode. Review of the Medication Administration Record (MAR) confirmed that the prescribed sequence and timing of interventions were not followed as ordered. The Nursing Home Administrator acknowledged that the physician's orders for bowel medications were not adhered to for this resident. This failure was identified through clinical record review and staff interviews.
Failure to Notify Physician and Dietitian of Significant Weight Loss and Decreased Fluid Intake
Penalty
Summary
The facility failed to ensure timely notification of the dietitian and physician regarding significant weight loss and decreased fluid intake for two residents, resulting in a delay in treatment. According to facility policy, any resident with a weight change of five percent or more should have their weight rechecked and, if confirmed, the dietitian and physician must be notified immediately. For one resident, a significant weight loss of 6.9 percent (10.5 pounds) in one month was confirmed, but there was no documented evidence that the physician was notified as required by the care plan. Another resident, who was at risk for fluid volume deficit due to diuretic use and had a history of swallowing difficulties, experienced a decline in daily fluid intake over several days, with intake consistently below the recommended amount. Despite laboratory results indicating worsening dehydration and electrolyte imbalances, there was no documentation that the physician was notified of the low fluid intake or that the care plan was updated with new interventions to address the issue. The resident also experienced a 9.6 percent weight loss over two months, but neither the physician nor the dietitian was notified until a supplement was ordered. Interviews with the Director of Nursing confirmed that the required notifications to the physician and dietitian regarding significant weight loss and decreased fluid intake were not made in a timely manner for both residents. This lack of timely communication resulted in delays in implementing appropriate interventions for the affected residents.
Non-compliance with Water Temperature Safety Policy
Penalty
Summary
Loyalhanna Care Center was found to be non-compliant with federal and state regulations regarding accident hazards and supervision. The facility failed to maintain a safe environment by not adhering to its policy on water temperature control. The policy, dated January 13, 2025, required water temperatures to be set at no more than 110 degrees Fahrenheit, with weekly checks and documentation of water temperatures in all hot water circuits. However, during a complaint survey, it was observed that water temperatures in several resident rooms exceeded this limit, with temperatures recorded at 125, 121.6, and 119.4 degrees Fahrenheit. Interviews with Maintenance Worker 1 revealed a lack of adherence to the policy, as he admitted to not completing water temperature logs in the past week and was unable to provide documentation of weekly checks. The Nursing Home Administrator confirmed the absence of documented evidence for these checks and acknowledged that the water temperatures should not have been as high as observed. This failure to monitor and document water temperatures as per policy resulted in the facility's non-compliance with the requirements to ensure a safe environment for residents.
Plan Of Correction
Plan of Correction: In preparation and/or execution of this plan of correction does not constitute admission or agreement by the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The plan of correction is prepared and/or executed solely because it is required by the provisions of federal and state law. IDENTIFIED: Residents identified were not in any immediate harm. Residents have been checked for any skin issues; no skin issues identified. LIKE: No other residents have been identified to have any issues. SYSTEM CORRECTION AND EDUCATION: The Nursing Home Administrator has educated the maintenance staff on the weekly water temp checks to include a sample of resident rooms. Any issues will be reported and handled accordingly. They have also been educated on the Safe Water Temperatures Policy and F689. Water temperature audits will be done weekly x 2 weeks and then monthly x 2 months. Results of audits will be reviewed at the facility's Quality Assurance Performance Improvement (QAPI) meetings. Date of Compliance: 26 March 2025.
Environmental Deficiencies at Loyalhanna Care Center
Penalty
Summary
Loyalhanna Care Center was found to be non-compliant with the requirements for providing a safe, clean, comfortable, and homelike environment as per 42 CFR Part 483, Subpart B. Observations made during a complaint survey revealed several deficiencies in the facility's environment. The floors in the South hallways were noted to have scattered dirt, debris, and clumps of brown dust, along with black markings identified as floor glue. The carpeting in Corridor A had varying amounts of dust and debris, and the wallpaper was peeling, with tape attempting to hold it in place. Additionally, a brown, clumpy substance was observed on the wall above a kiosk. Transition strips in the doorways of rooms 114, 111, and 220 were missing pieces, and the shower in the North hall had a pink substance in the grout. Interviews with the Environmental Services Director and the Maintenance Director confirmed these observations. The Environmental Services Director acknowledged the presence of dirt and debris, the difficulty in removing floor glue, and the inappropriate presence of a pink substance in the shower, which is typically removed weekly with bleach. The Maintenance Director confirmed the broken transition strips, the persistent floor glue, and the peeling wallpaper, all contributing to the facility's unkempt appearance. These findings indicate a failure to maintain a clean and homelike environment for the residents, as required by federal and state regulations.
Plan Of Correction
In preparation and/or execution of this plan of correction does not constitute admission or agreement by the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The plan of correction is prepared and/or executed solely because it is required by the provisions of federal and state law. F584 All items identified during visit have been addressed. Environmental rounds are on-going weekly in order to identify any further issues to be addressed in a timely manner. Education provided by administrator to the maintenance director and environmental services director F584 with a focus on ensuring that residents have a clean and homelike environment. Environmental audits will be completed by administrator/designee weekly X2 weeks and then monthly x2 months. Results of audits will be reviewed at the facility's Quality Assurance Performance Improvement (QAPI) meetings.
Failure to Provide Scheduled Showers for Resident
Penalty
Summary
The facility failed to ensure that a resident, who was unable to carry out activities of daily living independently, received the necessary services to maintain personal hygiene. Specifically, the facility did not provide showers or baths as scheduled for a resident who required assistance due to dementia. The resident was cognitively intact and had a care plan that included receiving showers every Sunday and Wednesday evening. However, there was no documented evidence that the resident was offered or refused a shower on multiple occasions between December 2024 and January 2025. This was confirmed by the Nursing Home Administrator during an interview, indicating a lapse in adhering to the resident's care plan and preferences.
Plan Of Correction
R2 was interviewed by a registered nurse (RN) and verbalized she does refuse showers. Educated on benefits vs. risks. Skin assessment complete and no concerns identified. Shower was provided once R2 agreed. Resident preferences for showers/bathing reviewed and tasks in point of care updated to reflect preferences for all current residents and is completed upon admission for new admissions with interdisciplinary team follow up in clinical meetings. Re-education on F677 with nursing staff on F677 with a focus on providing residents with showers/baths as scheduled and proper documentation for refusals. Audits to be completed by director of nursing/designee weekly x 2 weeks, then monthly x 2 months. Results of audits will be reviewed at the facility's Quality Assurance Performance Improvement (QAPI) meetings.
Failure to Promptly Resolve Resident Grievances
Penalty
Summary
The facility failed to make ongoing efforts to resolve grievances for the residents, as evidenced by the review of clinical records, Resident Council meeting minutes, and grievance records, along with staff interviews. The facility's grievance policy, dated October 28, 2024, stated that the facility would support each resident's right to voice grievances and make prompt efforts to resolve them. However, the Resident Council meeting minutes from September 11, October 16, and November 5, 2024, revealed that residents reported staff were slow in answering call bells, indicating a lack of prompt resolution to their grievances. Interviews with the Director of Nursing and the Clinical Coordinator on December 6, 2024, confirmed that there was no documented evidence of prompt efforts to resolve the residents' grievances following the Resident Council meetings on September 11 and October 16, 2024. The Clinical Coordinator further confirmed that there were no prompt efforts to resolve the residents' grievance regarding the response to call bells to their satisfaction until November 5, 2024, which should have been addressed sooner. The deficiency was cited as past non-compliance, indicating that the facility did not adhere to its grievance policy and failed to ensure that residents' grievances were promptly addressed and resolved. This lack of action in addressing the grievances related to the slow response to call bells contributed to the deficiency finding.
Failure to Serve Food at Appetizing Temperatures
Penalty
Summary
The facility failed to serve food items at appetizing temperatures, as evidenced by observations during a lunch meal service. The facility's policy, dated October 28, 2024, mandates that all hot food items must be cooked, held, and served at a temperature of at least 135 degrees Fahrenheit, while cold food items must be stored and served at 41 degrees Fahrenheit or below. During the observation on December 6, 2024, a test tray from the second North unit cart was found to have food items not meeting these temperature requirements. Specifically, the iced tea was at 60 degrees Fahrenheit, the Mandarin oranges at 50 degrees Fahrenheit, the bratwurst on a bun at 134.6 degrees Fahrenheit, the green beans at 145.5 degrees Fahrenheit, and the steak fries at 55 degrees Fahrenheit. The steak fries were notably cold and not at a palatable or appetizing temperature, a fact confirmed by the Dietary Director during the observation.
Plan Of Correction
No residents reported that the steak fries were cold and not at a palatable or appetizing temperature. Test trays include different types of fried potato dishes to determine proper temperatures that are palatable. Education with dietary staff by the administrator on F804 with a focus on serving food at an appetizing/palatable temperature. Audits will be completed 3 X week by the Dietary Director/Designee X4 weeks then weekly X4 weeks. This plan of correction will be monitored at the monthly Quality Assurance meeting until such time substantial compliance has been met.
Inadequate Water Temperature During Showers
Penalty
Summary
The facility failed to provide a clean, comfortable, and homelike environment for three residents, as evidenced by issues with water temperature during showers. The facility's policy requires maintaining a comfortable and safe temperature range, but residents reported discomfort due to inadequate water temperature. Resident 1, who is cognitively intact and requires assistance with daily care, reported that the water temperature during her scheduled showers was not warm enough, making her uncomfortable. Similarly, Resident 2, also cognitively intact and needing assistance, experienced fluctuating water temperatures during her showers, which were not comfortable. Resident 3 expressed a desire for warmer water during her showers. Observations in the North side shower room confirmed that the water temperature did not exceed 80°F, which is below the facility's policy range of 100-110°F. Interviews with nurse aides revealed that they often had to offer bed baths due to the cooler water temperature, but residents preferred their scheduled showers. The Maintenance Director explained that the water temperature is regulated by a valve, but if the hot water is insufficient, the desired temperature range is not achieved. The Nursing Home Administrator acknowledged that the water temperature should be within the normal limits to ensure a comfortable environment for residents.
Failure to Maintain Clean and Homelike Environment
Penalty
Summary
The facility failed to maintain a clean and homelike environment in the rooms of 10 out of 14 residents reviewed. The facility's policy, dated April 10, 2024, required daily dust mopping and inspections by housekeepers to ensure cleanliness. However, observations on July 25, 2024, revealed significant dust and debris accumulation in multiple residents' rooms, including under beds and near doorways. Specific findings included empty plastic cracker wrappers, crumbs, dust, and paper debris in various rooms, indicating a lack of adherence to the cleaning policy. Interviews with staff, including the Director of Environmental Services, confirmed that the rooms were supposed to be cleaned daily and deep cleaned monthly. However, the Director acknowledged that the rooms needed cleaning and that staff should report when additional cleaning is necessary. The Director also mentioned that a deep clean was delayed due to other work responsibilities, such as laundry duties, further contributing to the deficiency in maintaining a clean environment.
Failure to Provide Scheduled Showers
Penalty
Summary
The facility failed to ensure that residents were provided with showers as scheduled, affecting two residents. Resident 2, who has dementia and requires assistance with showering, was scheduled to receive showers every Monday and Thursday during the morning shift. However, records from June 26, 2024, to July 25, 2024, show that the resident only received three showers in that 30-day period, with no documentation of showers being offered and refused. This indicates a failure to adhere to the resident's care plan, which specified a preference for morning showers. Similarly, Resident 5, who has an artificial left shoulder and requires assistance due to fatigue and limited range of motion, was scheduled to receive showers every Tuesday and Friday during the p.m. shift. The records for June and July 2024 show no documented evidence of showers being provided or offered and refused on several scheduled days, including June 28, July 5, 9, 12, 19, and 23. An interview with the Director of Nursing confirmed the lack of documentation explaining why the showers were not provided as scheduled for both residents.
Neglect and Medication Administration Failures
Penalty
Summary
The facility failed to protect residents from neglect, as evidenced by the case of Resident 1, who was severely cognitively impaired and required extensive assistance with all care needs. On May 19, 2024, Resident 1's daughter observed that her mother had not received care since the previous evening, as indicated by a six-inch indentation from the urinary catheter tubing, red and mushy heels, and a bruise on her arm. Despite the daughter's complaints and the observations made by the Director of Nursing, the facility's investigation concluded that there was no neglect, citing that night shift staff chart care once per shift and may provide care later without additional charting. Additionally, the facility failed to administer medications as ordered by the physician for Residents 2, 3, and 4. On May 11, 2024, Resident 2 reported not receiving her nighttime medications, which was confirmed by the discovery of empty medication packets and whole pills in the garbage. Similarly, Residents 3 and 4 also reported not receiving their medications, and further investigation revealed that their medication packets were found in the trash, with some medications still intact. Despite the MAR indicating that the medications were administered, the Nursing Home Administrator confirmed that the residents did not receive their medications as ordered. The facility's failure to ensure proper care and medication administration resulted in neglect for the residents involved. The investigation into these incidents revealed discrepancies in care documentation and medication administration, highlighting a lack of adherence to the facility's abuse policy, which mandates that residents be free from neglect. The facility's management and nursing services were found to be deficient in ensuring the residents' rights and well-being, as outlined in the relevant state codes.
Failure to Administer Medications as Ordered
Penalty
Summary
The facility failed to ensure that a registered nurse administered medications as ordered by the physician for three residents. This deficiency was identified through a review of Pennsylvania's Nursing Practice Act, job descriptions, clinical records, and staff interviews. The registered nurse was responsible for supervising day-to-day nursing activities, including monitoring medication passes and treatment schedules to ensure medications were administered as ordered. However, it was found that medications were not administered to Residents 2, 3, and 4 as per the physician's orders. Resident 2, who had multiple diagnoses including hypertension, end-stage renal disease, and diabetes, reported not receiving her nighttime medications. The medications included Melatonin, Rosuvastatin, Trazodone, Ronpinirole, Cranberry, and Mirtazapine, which were signed off as administered by Registered Nurse 4. However, upon investigation, it was discovered that the medication packets were empty, and some medications were found discarded in the garbage. Similarly, Resident 3, with a history of coronary artery disease and atrial fibrillation, did not receive her Metoprolol, as evidenced by the packet found in the trash, despite it being signed off as administered. Resident 4, diagnosed with cancer, atrial fibrillation, and schizophrenia, also reported not receiving her nighttime medications, which included Atorvastatin, Divalproex, Apixaban, and Metoprolol. The investigation revealed that the medications were not administered as ordered, and there was no documentation of refusal or inability to take the medications. The Nursing Home Administrator confirmed that the medications were not administered as ordered, and Registered Nurse 4 had incorrectly signed them off as given.
Failure to Administer Medications as Ordered
Penalty
Summary
The facility failed to administer medications as ordered by the physician for three residents. On May 11, 2024, a Licensed Practical Nurse overheard a resident expressing concerns about not receiving her nighttime medications. Upon investigation, it was discovered that the medication packs for the evening administration were missing, and the computer system falsely indicated that the medications had been administered. Further investigation revealed that other residents also reported not receiving their medications. The investigation uncovered that empty medication packets and random pills were found in various garbage bins, including a medication cup with crushed medications labeled for a specific room. The Medication Administration Records (MAR) falsely indicated that the medications had been administered, despite evidence to the contrary. Interviews with the residents confirmed that they did not receive their medications as scheduled. The residents involved had significant medical histories, including conditions such as hypertension, diabetes, coronary artery disease, and schizophrenia. The failure to administer medications as ordered could have serious implications for their health. The Nursing Home Administrator confirmed that the medications were not administered as required, and the responsible nurse had inaccurately documented the administration of these medications.
Medication Administration and Documentation Failure
Penalty
Summary
The facility failed to ensure that clinical records were complete and accurately documented for three residents. On May 11, 2024, a Licensed Practical Nurse (LPN) overheard a resident expressing concerns about not receiving her nighttime medications. Upon investigation, it was discovered that the medication packs for the evening administration were missing, and the computer system falsely indicated that the medications had been administered. Further investigation revealed that other residents also reported not receiving their medications. The investigation uncovered that empty medication packets and random pills were found in various garbage bins, including a medication cup with crushed medications labeled for a specific room. This indicated that the medications were not administered as recorded. The Medication Administration Record (MAR) falsely showed that the medications were given, despite evidence to the contrary. Interviews with the residents confirmed that they did not receive their medications as prescribed. The residents involved had significant medical conditions, including hypertension, diabetes, and coronary artery disease, which required consistent medication management. The failure to administer medications as ordered and the inaccurate documentation of medication administration were confirmed by the Nursing Home Administrator. This deficiency violated the accepted professional standards for maintaining accurate clinical records and safeguarding resident-identifiable information.
Failure to Develop Comprehensive Care Plan for Pain Management
Penalty
Summary
The facility failed to develop and implement comprehensive care plans that included specific and individualized interventions to address the specialized care needs of a resident. The resident, who was cognitively intact and dependent on staff for care needs, was administered opioid medication and had a physician's order for an x-ray due to increased knee pain, which revealed moderate to severe tricompartmental osteoporosis. Despite these findings and a physician's order for Tramadol to manage the resident's pain, the facility did not create a care plan to address the resident's pain management needs. This deficiency was confirmed during an interview with the Registered Nurse Assessment Coordinator.
Failure to Update Care Plan for Resolved UTI
Penalty
Summary
The facility failed to ensure that a resident's care plan was updated to reflect the resolution of a urinary tract infection (UTI) and the completion of antibiotic therapy. The facility's policy requires care plans to be reviewed and revised as necessary when residents experience a status change. However, for one resident, the care plan was not updated even after the UTI was resolved and the antibiotic course was completed. The resident was initially prescribed Keflex for a UTI, which was later changed to Cipro based on culture results. The course of Cipro was completed, but the care plan still indicated ongoing antibiotic therapy for the UTI. An interview with the Registered Nurse Assessment Coordinator confirmed that the care plan should have been updated to reflect the resolution of the UTI and the completion of the antibiotic therapy. This oversight was identified during a review of the resident's clinical records and facility policy, as well as staff interviews. The deficiency was noted for failing to update the care plan in accordance with the facility's policy and regulatory requirements.
Failure to Clarify Physician's Order for Hemodialysis Patient
Penalty
Summary
The facility failed to clarify a physician's order for a resident receiving hemodialysis. The resident, who was cognitively intact and required assistance with daily care, had a diagnosis of End-Stage Renal Disease, kidney transplant failure, and cardiomyopathy. The physician's orders initially scheduled the resident to receive Bumetanide on non-dialysis days, but when the dialysis schedule changed, the Bumetanide order was not updated accordingly. This oversight was confirmed by the Director of Nursing during an interview. The facility's policy for hemodialysis, as well as the Pennsylvania Nursing Practice Act, requires that care and services be consistent with professional standards. However, the failure to update the Bumetanide order when the dialysis schedule changed indicates a lapse in following these standards. This deficiency was identified through a review of facility policies, clinical records, and staff interviews, highlighting the need for better communication and adherence to professional standards in managing physician orders for residents undergoing hemodialysis.
Failure to Follow Physician's Orders for Catheter Care
Penalty
Summary
The facility failed to provide suprapubic urinary catheter care as ordered by the physician for a resident. The resident, who was cognitively intact and required extensive assistance with daily care needs, had an indwelling suprapubic catheter and received hospice services. Physician's orders specified a 16 French catheter with a 30 ml balloon, and the care plan was revised to reflect this. However, nursing notes indicated that the catheter was changed using the correct size on specific dates, but an observation revealed that the resident had an 18 French catheter in place instead of the ordered 16 French catheter. The resident confirmed this and showed the surveyor and LPN the box of 18 French catheters on her dresser. Interviews with the LPN and the Nursing Home Administrator confirmed that the catheter size should match the physician's order and care plan. The discrepancy was noted during an observation, and it was confirmed that the resident had an 18 French catheter instead of the ordered 16 French catheter. This failure to follow the physician's orders and care plan constitutes a deficiency in the facility's provision of care.
Failure to Provide Ordered Gastrostomy Tube Care
Penalty
Summary
The facility failed to ensure that gastrostomy tube care was provided as ordered by the physician for one resident. The facility's policy required gastrostomy flushes to be provided as ordered, but a review of the clinical record for a cognitively impaired resident with an anoxic brain injury revealed that the gastrostomy tube was not flushed as ordered on multiple occasions. Specifically, there was no documented evidence of the required flushes on February 18, March 8, and April 5, 2024. The Director of Nursing confirmed the lack of documentation for these dates and times.
Failure to Provide Ordered Oxygen Therapy
Penalty
Summary
The facility failed to provide oxygen therapy as ordered for Resident 51. The resident, who was cognitively intact and had diagnoses including cardiomyopathy and non-ST-elevation myocardial infarction, was supposed to receive supplemental oxygen at a flow rate of 2-6 liters via nasal cannula continuously every shift to maintain a pulse oximetry reading greater than 89 percent. However, the Treatment Administration Record for April 2024 revealed multiple instances where the resident did not have his supplemental oxygen on as ordered, including on April 1, 2, 3, 6, and 9 for various shifts. Observations on April 8 and 9 confirmed that the resident was in bed without the supplemental oxygen in place. Interviews with the resident, a Registered Nurse Supervisor, and the Director of Nursing confirmed that the resident did not use the supplemental oxygen continuously as ordered and that the oxygen should have been applied as per the physician's orders. The facility's policy for oxygen administration was not followed, leading to this deficiency.
Failure to Verify Nurse Aide Registry Status
Penalty
Summary
The facility failed to verify the registry status of two newly hired nurse aides before allowing them to work. The facility's abuse policy required verification with the Pennsylvania Nurse Aide Registry prior to hiring any nurse aides. However, the personnel files for Nurse Aide 3 and Nurse Aide 4 showed that they were hired on February 14, 2024, and January 18, 2024, respectively, but their registry status was not verified until April 10, 2024. This deficiency was confirmed by the Nursing Home Administrator during an interview on April 11, 2024.
Failure to Maintain Accountability for Controlled Medications
Penalty
Summary
The facility failed to maintain accountability for controlled medications for two residents. For Resident 51, who was cognitively intact and required assistance with daily care needs, there were discrepancies in the administration of Percocet. The controlled drug record indicated that doses of Percocet were signed out on three separate occasions, but there was no documented evidence in the Medication Administration Record (MAR) or nursing notes that these doses were administered to the resident. This was confirmed by the Director of Nursing and the Nursing Home Administrator during an interview. Similarly, for Resident 61, who was also cognitively intact and dependent on staff for care needs, there were discrepancies in the administration of Tramadol. The controlled drug record showed that doses of Tramadol were signed out on two occasions, but there was no documented evidence in the MAR or nursing notes that these doses were administered to the resident. This was confirmed by the Director of Nursing during an interview. The facility's failure to document the administration of these controlled medications is a violation of their own policy and state regulations.
Improper Maintenance of Medication Storage and Expired Medical Supplies
Penalty
Summary
The facility failed to properly maintain the freezers in two medication rooms (North and South) and did not discard expired medical supplies in the South medication room. Observations revealed a large buildup of ice on the roof of the freezers in both medication rooms, with water dripping onto medication bags in the North medication room. This was confirmed by interviews with the Registered Nurse Supervisor and the Assistant Director of Nursing. Additionally, three expired intravenous catheters were found in the South medication room, which was confirmed by a Registered Nurse. Interviews with the Director of Nursing and the Nursing Home Administrator confirmed that the freezers should not have a large buildup of ice and that water should not be dripping onto stored medications. They also confirmed that the expired intravenous catheters should have been discarded. The facility's policy on medication storage indicated that all medications and equipment should be maintained to ensure proper sanitation, temperature, moisture control, and function, which was not adhered to in this case.
Recurring Quality Deficiencies in QAPI Implementation
Penalty
Summary
The facility's Quality Assurance Performance Improvement (QAPI) committee failed to correct recurring quality deficiencies and ensure that plans to improve the delivery of care and services were effectively implemented. The deficiencies identified in the current survey included issues related to care plan timing and revision, services provided to meet professional standards, gastrostomy tube maintenance, and the labeling and storage of drugs and biologicals. These deficiencies were previously cited in surveys ending May 3, 2023, July 14, 2023, and January 26, 2024, indicating a pattern of non-compliance and ineffective corrective actions by the QAPI committee. Specifically, the facility's plans of correction for deficiencies regarding care plan timing and revision, services provided to meet professional standards, tube feeding management, and the labeling and storage of drugs and biologicals included completing audits and reporting the results to the QAPI committee for review. However, the current survey revealed that the QAPI committee failed to successfully implement these plans, resulting in repeated citations under F657, F658, F693, and F761. This ongoing failure to address and correct deficiencies highlights significant issues in the facility's quality assurance processes.
Failure to Follow Infection Control Practices During Wound Care
Penalty
Summary
The facility failed to ensure that staff followed proper infection control practices during wound care for one of the residents reviewed. The resident, who was cognitively impaired and dependent on staff for all daily care, had a Stage III pressure ulcer on the right buttocks. The physician's orders required the wound to be cleansed with normal saline, followed by the application of Medihoney, calcium alginate, and an abdominal pad. During an observation of the wound care, the LPN did not remove her gloves and perform hand hygiene between dirty to clean tasks, which is against the facility's policy and accepted standards of practice. The LPN, while wearing gloves, a gown, an N-95 mask, and eye protection, removed the dirty dressing, cleansed the wound, applied Medihoney, and covered the wound without changing gloves or performing hand hygiene between these steps. This was confirmed during an interview with the LPN, who stated that she considered it an all-inclusive dressing change. The Staff Development and Infection Preventionist RN also confirmed that hand hygiene should have been performed between dirty to clean tasks during wound care, as per accepted standards of practice.
Failure to Serve Food at Palatable Temperatures
Penalty
Summary
The facility failed to serve food items at palatable temperatures during the lunch meal service. According to the facility's policy, cold foods should be kept at 41 degrees Fahrenheit or less, and hot foods should be held at 135 degrees Fahrenheit or higher. Observations revealed that a test tray left the main kitchen at 12:06 p.m. and arrived at the South 200 Hall at 12:07 p.m. The last resident was served at 12:22 p.m., and the test tray was checked at 12:23 p.m. The temperatures recorded were 48.1 degrees Fahrenheit for chocolate milk, 17 degrees Fahrenheit for ice cream, 102 degrees Fahrenheit for hot tea, 121 degrees Fahrenheit for mixed vegetables, and 113 degrees Fahrenheit for beef and noodles with Stroganoff gravy. These temperatures were confirmed by the Dietary Supervisor to be below the required 140 degrees Fahrenheit for hot foods, resulting in lukewarm and unappetizing meals for the residents.
Failure to Prevent Recurrent Falls for Resident
Penalty
Summary
The facility failed to ensure that the environment for Resident 1 remained as free from accident hazards as possible and did not develop and implement effective interventions to prevent falls. Resident 1, who was cognitively intact and had a history of falls, sustained multiple unwitnessed falls in his room despite having a care plan in place. The care plan included interventions such as educating the resident to use the call light for assistance and ensuring the call light was within reach. However, these interventions were repeated without developing new individualized strategies to address the recurrent falls. The facility's investigation documents and nursing notes revealed that Resident 1 fell on several occasions, with each incident resulting in similar care-planned interventions that were not effective in preventing further falls. Interviews with the Registered Nurse Assessment Coordinator and the Registered Nurse Clinical Consultant confirmed that the interventions were repetitive and that new individualized care plans should have been developed to prevent the recurrent falls. The facility's failure to implement effective fall prevention measures for Resident 1 led to multiple incidents of unwitnessed falls, indicating a deficiency in maintaining a safe environment for the resident.
Failure to Implement Care-Planned Interventions for Advanced Directives
Penalty
Summary
The facility failed to ensure that care-planned interventions for advanced directives were consistently implemented for one resident. The facility's policy required the interdisciplinary care planning team to review advance directives with the resident during quarterly care planning sessions. However, for Resident 3, who had a code status of do not resuscitate (DNR) and a physician's order for life-sustaining treatment (POLST), there was no documented evidence that the POLST was reviewed quarterly or upon a significant change in the resident's condition. This was despite the resident being discharged from hospice services and continuing as a long-term care resident, which should have triggered a review of the POLST as per the care plan. The deficiency was confirmed during an interview with the Registered Nurse Assessment Coordinator, who acknowledged that Resident 3's POLST was not reviewed as required. The resident's quarterly Minimum Data Set (MDS) assessment indicated severe cognitive impairment and dependency on staff for various activities of daily living. The failure to review the POLST as stipulated in the care plan and facility policy represents a lapse in ensuring that the resident's advanced directives were up-to-date and accurately reflected their current medical status and preferences.
Inaccurate Documentation of Catheter Care
Penalty
Summary
The facility failed to ensure that treatments performed were documented by the nurse who performed the treatment for one of six residents reviewed. Specifically, for Resident 4, who had a pigtail catheter to drain pleural fluid, the documentation in the Medication Administration Record (MAR) was inaccurately signed by Licensed Practical Nurses (LPNs) instead of the Registered Nurses (RNs) who actually performed the procedure. This discrepancy was noted on multiple dates where the nursing notes indicated that RNs performed the catheter drainage, but the MAR was signed by LPNs. Interviews with the nursing staff and the Director of Nursing confirmed that only RNs were authorized and educated to perform the care related to Resident 4's pigtail catheter. However, the LPNs were signing the MAR based on instructions from the RNs. This practice was against the facility's policy and the Pennsylvania Code, which mandates accurate documentation by the individual performing the treatment. The Director of Nursing acknowledged the issue and confirmed that the LPNs had signed the MAR on the dates in question.
Failure to Document Resident Assessment and Skin Condition
Penalty
Summary
The facility failed to ensure that Resident 2's clinical records were complete and accurately documented. According to the facility's policy on charting and documentation, important information such as objective observations, changes in condition, treatments, and incidents should be recorded in the resident's medical record. However, there was no documented evidence that Resident 2 was assessed by a registered nurse or that a skin assessment was completed after an incident where the resident was left on a bed pan for four hours. This incident was reported by the resident's family member and noted in a social service note, but the necessary medical documentation was missing. An interview with the Assistant Director of Nursing revealed that an assessment was conducted with the supervisor on duty, but it was not documented in the medical record. This lack of documentation is a violation of the facility's policy and state regulations, specifically 28 Pa. Code 211.5(f) Clinical Records and 28 Pa. Code 211.12(d)(5) Nursing Services. The failure to document the assessment and skin condition of Resident 2 after the incident constitutes a deficiency in maintaining accurate and complete clinical records.
Latest citations in Pennsylvania
A resident with dementia, psychotic disturbance, mood disturbance, and anxiety, residing on a locked unit with a wander guard, was able to leave the secured area by closely following a housekeeper through coded double doors and out a side door without being noticed. Staff did not check for residents before and after exiting the unit, and the resident left the premises, traveled into the community, and purchased food and a drink before being located by local police and returned without injury. The facility’s elopement policy required monitoring for missing residents and initiation of emergency procedures, but these measures were only implemented after the resident was discovered missing and an elopement alarm was activated.
Surveyors observed that dietary staff did not follow the facility’s personal hygiene policy requiring hair restraints, as two dietary employees worked over uncovered food on the tray line with uncovered mustaches. In the same food preparation area, equipment including a large mixer with an uncovered bowl, a Robot-coupe mixer, and a blender were stored and used beneath window frames with peeling paint, and a nearby window blind had dried food debris along its length. Another window frame above a storage rack of meal trays also had peeling paint, demonstrating unsanitary food storage and preparation conditions.
Surveyors determined that the facility failed to provide required written notices of transfers and discharges to multiple residents and/or their representatives, and did not notify the State LTC Ombudsman when residents were transferred to the hospital after changes in condition or left against medical advice. Record reviews showed repeated absence of documentation that residents or responsible parties received written information about the transfers, and that the Ombudsman was informed. The Administrator confirmed that these notifications were not sent.
The facility failed to address repeated grievances regarding slow responses to resident call bells. The grievance policy required acknowledgment and active resolution of both written and verbal complaints, yet multiple residents reported that call bells often went unanswered for more than 30 minutes. Resident council minutes over several consecutive months documented ongoing complaints about delayed call bell response, and grievance records showed multiple similar complaints over an extended period. The DON and the administrator acknowledged a pattern of complaints about slow call bell responses and confirmed that the facility had not responded to these grievances.
Surveyors found that the facility did not ensure a safe, clean, and comfortable environment on two nursing units, noting a shattered clear plastic fire extinguisher cover in a hallway between resident rooms, holes in bathroom walls, a dented and misshaped room entrance doorframe near the floor, a hole in the wall between resident beds, and dented, crumbling wallboard near a bathroom entrance. These conditions were cited under state regulations for licensee responsibility and management.
A deficiency was identified when a resident’s MDS assessment did not accurately reflect the resident’s need for corrective lenses. The resident had a history of diabetes mellitus and falls and was care planned for impaired vision with a requirement for glasses. Despite this, the MDS indicated that no corrective lenses were needed during the look-back period, while direct observation showed the resident wearing glasses, and the Administrator later confirmed the inaccuracy of the MDS documentation.
A resident with chronic kidney disease and DM was documented on the MDS as alert and frequently incontinent of urine, and the CAA indicated that urinary incontinence should be addressed in the care plan. Review of the resident’s current care plan showed no interventions related to urinary incontinence, and the DON confirmed there was no documented evidence that this identified care area was included in the plan.
A resident with chronic kidney disease, polyneuropathies, and muscle weakness, who had no cognitive impairment and required substantial staff assistance for showers and total assistance for transfers, was scheduled to receive showers twice weekly on the evening shift. Over a 30-day period, there was no documentation that showers were provided, offered, or refused, and the resident reported not having had a shower since admission. The DON confirmed the absence of documentation that shower care was offered or provided, resulting in a deficiency related to nursing services and ADL care.
Surveyors found that staff did not follow multiple physician orders for three residents. A resident with diabetes received ordered insulin even when blood glucose readings were below the ordered hold parameter. Another resident with cerebral palsy, DM, and heart failure had repeated significant overnight weight gains without evidence that the physician was notified as ordered. A third resident with anemia and CKD had ordered CBC and CMP lab tests that were not documented as completed. The DON confirmed there was no documentation that these physician orders were carried out.
Staff failed to follow facility policy and physician orders requiring documentation of non-pharmacological interventions (NPI’s) before administering PRN oxycodone for two residents. One resident with osteoarthritis, hip pain, and diabetes had orders for NPI documentation each shift and PRN oxycodone for moderate to severe pain, yet received the narcotic multiple times in a month without any recorded attempt of NPI’s beforehand. Another resident with a history of stroke, diabetes, hemiplegia, and hemiparesis also had orders to document NPI’s prior to PRN pain medication, but similarly received PRN oxycodone several times without documentation that NPI’s were tried first, resulting in noncompliance with state pharmacy and nursing service regulations.
Failure to Prevent Elopement From Secured Unit
Penalty
Summary
The deficiency involves a resident with unspecified dementia without behavioral disturbance, psychotic disturbance, mood disturbance, and anxiety who was admitted to the facility in November 2025 and resided on a locked, secured unit requiring a code to exit. The facility had a written "Wandering and Elopements" policy that directed staff, when a resident was missing, to initiate the elopement/missing resident emergency procedure, determine if the resident was on an authorized leave, search the building and premises if not authorized to leave, and notify administration, the resident’s representative, the attending physician, and law enforcement if the resident was not located. On the date of the incident, the resident closely followed a housekeeper through double doors on the ground floor into a back hallway and then out a side door, leaving the secured unit without authorization. The housekeeper was unaware that the resident had followed through the door, and staff failed to ensure the resident’s safety by not checking for residents before and after exiting the unit. An elopement alarm was later activated after the resident was found to be unaccounted for on the secured unit, and the facility’s established protocols were then initiated, including notification of local law enforcement. The resident was subsequently located off premises by local police, sitting in a relaxed manner, conversing appropriately with officers, holding a beverage, and with no visible injuries, and he denied pain or discomfort. Facility documentation showed that the resident had been able to travel far enough to purchase food and a drink at a restaurant, as evidenced by a receipt from a nearby McDonald’s. A progress note recorded that the resident had been noted not on the unit, an immediate search was conducted, administration and proper authorities were notified, and the resident was returned safely, with a skin check completed and the resident later observed in his room eating dinner. In an interview, the resident stated that it was taking too long to get out of the building, that he waited for an opportunity and took it, and that he wanted to leave and go back to his place. In a separate interview, the Nursing Home Administrator confirmed that staff failed to ensure the resident’s safety by not checking for residents before and after exiting the unit, leading to the elopement from the secured environment.
Unsanitary Food Storage and Staff Hygiene Practices in Dietary Department
Penalty
Summary
The facility failed to store and handle food in a sanitary manner in the dietary department in accordance with its own policy and professional standards. The facility’s “Personal Hygiene” policy dated February 2, 2026, required all staff to wear hair restraints to effectively keep hair from contacting exposed food. During observation of the lunch meal service tray line on April 15, 2026, from 11:30 a.m. to 12:03 p.m., two dietary employees were observed working directly over uncovered food on the tray line with uncovered mustaches. In the same area, the window frame above the shelf where a large mixer with an uncovered bowl, a Robot-coupe mixer, and a blender were stored had peeling paint, while the Robot-coupe mixer and blender were actively being used to prepare resident food. Additionally, the blind in this window frame had dried food debris along its length, and another window frame above a storage rack of resident meal trays also had peeling paint. These conditions were cited under 42 CFR 483.60(i) Food Safety Requirements and 28 Pa. Code 201.14(a) Responsibility of licensee, and had been previously cited on March 26, 2025. No specific residents, medical histories, or clinical conditions were described in the report; the deficiency focused on environmental and staff hygiene practices in the dietary department during food preparation and tray line service.
Failure to Provide Required Written Transfer Notices and Ombudsman Notification
Penalty
Summary
Surveyors found that the facility failed to provide required written notifications of transfers and discharges to residents and/or their representatives, and failed to notify the Office of the State Long-Term Care Ombudsman for six residents who were transferred out of the facility. Clinical record review showed that one resident was transferred to the hospital after a change in condition on December 26, 2025, without documented evidence that the resident or responsible party received written information regarding the transfer or that a copy of the transfer notice was sent to the Ombudsman. Another resident was transferred to the hospital after a change in condition on January 9, 2026, with no documented evidence that the Ombudsman was notified of the transfer. Additional record reviews revealed that three more residents were transferred to the hospital after changes in condition on March 30, 2026, and March 12, 2026, without documentation that the residents and/or their responsible parties or legal representatives were provided written information regarding the transfers, or that the Ombudsman was notified. One resident left the facility against medical advice on February 3, 2026, and there was no documented evidence that the Ombudsman was notified of this transfer. In an interview on April 17, 2026, the Administrator confirmed that notifications of transfers were not sent to the residents and/or their representatives and that written notices of the transfers and discharge were not sent to the Office of the State Long-Term Care Ombudsman.
Failure to Address Repeated Grievances About Slow Call Bell Response
Penalty
Summary
The facility failed to address ongoing grievances related to slow response times to resident call bells, as required by its grievance policy. The policy, last reviewed on February 24, 2026, stated that grievances could be either formal written complaints or verbal complaints to staff, and that the facility was to acknowledge and actively work toward resolution of such complaints. During a confidential resident group interview on April 14, 2026, all four participating residents reported that call bells were answered slowly, often taking more than 30 minutes. Review of resident council minutes from September 8, 2025, through December 11, 2025, showed repeated complaints about slow call bell responses at each monthly meeting, with no evidence that any resident council minutes were recorded in 2026. Additionally, review of resident grievances from October 31, 2025, through March 23, 2026, revealed multiple complaints about slow call bell responses on several dates in late 2025 and early 2026. In an interview on April 17, 2026, the DON and Nursing Home Administrator confirmed there was a pattern of complaints about slow call bell responses and that the facility had failed to respond to those grievances. These findings demonstrate that the facility did not honor residents’ rights to have grievances acknowledged and addressed, despite repeated verbal and written complaints documented through resident council minutes and the grievance process.
Damaged Walls, Doorframes, and Fire Extinguisher Cover Compromise Safe, Homelike Environment
Penalty
Summary
The facility failed to maintain a safe, clean, comfortable, and homelike environment on two of five nursing units, specifically the [NAME] and [NAME] units. During observations conducted over two days, surveyors noted that the clear plastic fire extinguisher cover in the hallway between rooms 135 and 137 was shattered. In one resident bathroom, there were holes on the left and right walls, and the doorframe at the entrance to another resident room was dented and misshaped near the floor. Additionally, there was a hole in the wall between the beds in another resident room, and the wallboard at the bottom of the wall to the right of the entrance to a bathroom in yet another room was dented and crumbling. These environmental deficiencies were directly observed in resident care areas and common hallways and were cited under 28 Pa. Code 201.14(a) regarding the responsibility of the licensee and 28 Pa. Code 201.18(e)(2.1) regarding management responsibilities.
Inaccurate MDS Documentation of Resident’s Need for Corrective Lenses
Penalty
Summary
A deficiency occurred when the facility failed to ensure that the Minimum Data Set (MDS) assessment accurately reflected a resident’s current status. Clinical record review showed that Resident 139 had diagnoses including diabetes mellitus and a history of falls, and the resident required glasses to correct impaired vision. The resident’s care plan documented a problem with impaired vision and indicated that glasses were required beginning March 8, 2022. However, the MDS assessment dated [DATE] documented in Section B (Hearing, Speech, and Vision) that the resident did not require corrective lenses during the previous seven days. On observation on April 14, 2026, at 11:00 a.m., Resident 139 was noted to be wearing glasses. In an interview on April 17, 2026, at 1:00 p.m., the Administrator confirmed that the MDS assessment for this resident was inaccurate, as it did not reflect the resident’s actual need for and use of corrective lenses during the assessment look-back period.
Failure to Include Urinary Incontinence in Comprehensive Care Plan
Penalty
Summary
The facility failed to develop a comprehensive care plan that addressed an identified care area for one resident. Clinical record review showed that this resident had chronic kidney disease and diabetes mellitus, and a Minimum Data Set completed on February 20, 2026, documented that the resident was alert and frequently incontinent of urine. The Care Area Assessment summary dated the same day specified that the resident’s urinary incontinence was to be addressed in the care plan. However, review of the current care plan revealed no evidence that interventions for urinary incontinence were included. In an interview on April 17, 2026, at 10:25 a.m., the Director of Nursing confirmed that there was no documented evidence that this identified care area was addressed in the resident’s care plan.
Failure to Provide Scheduled Showers and Document ADL Care
Penalty
Summary
The facility failed to provide and document assistance with activities of daily living, specifically showering, for one resident who was dependent on staff for this care. The resident was admitted on March 12, 2026, with diagnoses including chronic kidney disease, polyneuropathies, and muscle weakness. A Minimum Data Set assessment dated March 19, 2026, showed the resident had no cognitive impairment, required substantial staff assistance for showers, and was totally dependent on staff for transfers. Facility documentation indicated the resident was scheduled to receive showers on Wednesdays and Saturdays during the evening shift. However, the resident reported on April 14, 2026, that they had not had a shower since admission, and review of the clinical record showed no evidence that a shower had been provided, offered, or refused during the previous 30 days. The DON confirmed on April 16, 2026, that there was no documented evidence that showers were offered or provided to this resident. This deficiency was cited under 28 Pa. Code 211.12(d)(1)(5) related to nursing services.
Failure to Follow Physician Orders for Insulin, Weight Monitoring, and Lab Tests
Penalty
Summary
The deficiency involves the facility’s failure to implement and follow physicians’ orders for three residents. For one resident with diabetes mellitus, a physician ordered Novolog insulin to be administered in the morning prior to breakfast, with instructions to hold the insulin if the resident’s blood sugar was less than 80 mg/dL. Review of the April 2026 MAR showed that staff administered the insulin on three occasions when the resident’s blood sugar was below 80 mg/dL, contrary to the physician’s order. Another resident with cerebral palsy, diabetes mellitus, and heart failure had a physician’s order to be weighed every night shift and to notify the physician if the resident gained more than 2 lbs in 24 hours or 5 lbs in one week. Clinical records showed multiple instances of significant weight gains over 24-hour periods, including gains of 4.7 lbs, 3.4 lbs, 6 lbs, 2.3 lbs, 5.8 lbs, 4 lbs, 2.4 lbs, and 3.3 lbs, without documented evidence that the physician was notified as ordered. A third resident with anemia and chronic kidney disease had a physician’s order for two blood tests (CBC and CMP), but the clinical record contained no documentation that these lab tests were obtained. The DON confirmed there was no documented evidence that care and services were provided in accordance with these physicians’ orders.
Failure to Document Non-Pharmacological Interventions Before PRN Narcotic Administration
Penalty
Summary
Facility staff failed to follow the facility’s pain management policy and specific physician orders requiring documentation of non-pharmacological interventions (NPI’s) and their effectiveness prior to administering as-needed narcotic pain medication for two residents. The policy, last reviewed February 24, 2026, required staff to document NPI’s and their effectiveness for patients receiving pain interventions. For a resident with left knee osteoarthritis, right hip pain, and diabetes, a physician ordered on March 17, 2026, that NPI’s be documented every shift, and on April 6, 2026, ordered oxycodone every four hours as needed for moderate to severe pain. Review of the MAR showed that this resident received as-needed oxycodone 23 times in April 2026 without documented evidence that NPI’s were attempted prior to administration. Another resident with diagnoses including cerebral infarction (stroke), diabetes, hemiplegia, and hemiparesis had a physician order dated February 7, 2026, directing staff to document NPI’s used before administering as-needed pain medication, and an order dated April 3, 2026, for oxycodone every four hours as needed for moderate to severe pain. MAR review revealed this resident received as-needed oxycodone nine times in April 2026 without documented evidence that NPI’s were attempted prior to administration, in violation of 28 Pa. Code 211.9(a)(1) Pharmacy services and 28 Pa. Code 211.12(d)(1)(5) Nursing services.
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