Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Willows Health And Rehab Ctr during CMS and state inspections, most recent first.
A resident experienced a severe 24.8-pound (13.3%) weight loss over 30 days due to the facility's failure to timely identify and address decreased oral intake caused by tooth pain. Despite the resident's complaints and a care plan that included monitoring dietary intake and weight, the facility did not implement timely nutritional interventions or obtain additional weights until the resident's condition had significantly deteriorated.
The facility failed to develop comprehensive care plans for four residents who were smokers, despite their significant health issues. This oversight was confirmed through medical record reviews and an interview with the RRN.
The facility failed to update a resident's care plan with the correct code status. Despite being admitted to hospice care with a full code status, the care plan incorrectly listed the resident as DNR-CCA. This discrepancy was confirmed by the resident's representative and a regional nurse.
The facility failed to ensure accurate pre-dialysis communication and timely post-dialysis information for a resident requiring dialysis. The pre-dialysis communication tools were inaccurately completed, and the facility did not follow up on missing post-dialysis information or concerns raised by the dialysis provider regarding the resident's pain and untreated conditions.
Failure to Prevent Significant Weight Loss
Penalty
Summary
The facility failed to timely identify and implement interventions to prevent significant weight loss in Resident #173, who experienced a severe 24.8-pound (13.3%) weight loss over 30 days. The resident, who had a history of Alzheimer's disease, dementia, obesity, and other conditions, complained of tooth pain on 01/17/24, which led to decreased oral intake. Despite the resident's complaints and the identification of a loose tooth, the facility did not take timely action to address the resident's nutritional needs or monitor their weight adequately during this period. The resident's care plan included monitoring dietary intake, hydration, and weight, but these interventions were not effectively implemented. The resident's weight was recorded at 186.2 pounds on 01/18/24, but no additional weights were obtained until 02/13/24, when the resident's weight had dropped to 161.4 pounds. Although the resident's oral intake decreased significantly, the facility did not provide additional nutritional interventions until 02/13/24, when a Boost supplement was ordered. Interviews with facility staff, including the Registered Dietitian and the Interim Director of Nursing, confirmed the significant weight loss and the lack of timely interventions. The facility scheduled a dental appointment and provided Orajel for pain management, but these measures were insufficient to prevent the severe weight loss. The resident was eventually hospitalized due to a change in condition and did not return to the facility.
Failure to Develop Comprehensive Care Plans for Smokers
Penalty
Summary
The facility failed to develop comprehensive care plans for residents who were smokers, affecting four residents out of the 21 reviewed for care plans. Specifically, the care plans for Residents #2, #17, #64, and #65 did not include any provisions for smoking, despite their documented status as smokers. This was confirmed through a review of their medical records and an interview with the Regional Registered Nurse (RRN) #750. The facility's policy on Comprehensive Care Planning, revised on 03/02/21, mandates that care plans should address all medical, nursing, mental, and psychosocial needs of the residents, which was not adhered to in these cases. Resident #2 had diagnoses including type two diabetes, hypertension, and atrial fibrillation; Resident #17 had type two diabetes, hypertension, and bipolar disorder; Resident #64 had schizophrenia, hypertension, and depression; and Resident #65 had malignant neoplasm of the larynx, squamous cell carcinoma, and chronic obstructive pulmonary disease (COPD). Despite these significant health issues, their care plans did not address their smoking habits, which is a critical aspect of their overall health management. This oversight was identified during a review of the facility's records and policies, and it was confirmed by the RRN.
Failure to Update Resident Care Plan with Correct Code Status
Penalty
Summary
The facility failed to ensure that Resident #50's care plan was updated with the correct code status. Resident #50, who had diagnoses including COPD, congestive heart failure, vascular dementia, chronic kidney disease, cardiomegaly, and diabetes, was admitted to hospice care on 02/20/24 with a full code status. However, the care plan dated 02/14/24 incorrectly listed the resident's code status as DNR-CCA. This discrepancy was confirmed during an interview with the resident's representative and medical decision-maker, who stated that the resident was to remain a full code despite receiving hospice services. Further confirmation came from an interview with Regional Nurse #750, who acknowledged that the care plan had not been updated to reflect the resident's full code status. The facility's policy on Comprehensive Care Planning, dated 03/02/21, indicated that the MDS Coordinator was responsible for updating the care plan based on changes in the resident's condition. However, this policy was not followed, leading to the care plan not being updated with the correct code status for Resident #50.
Failure to Ensure Accurate Dialysis Communication and Follow-Up
Penalty
Summary
The facility failed to ensure accurate pre-dialysis communication was provided to the dialysis center and did not receive timely post-dialysis information for a resident requiring dialysis. The medical record review revealed that the pre-dialysis communication tools were inaccurately completed, marking the resident as being on a fluid restriction and not requiring a bagged meal/snack on multiple occasions. Additionally, the facility did not receive post-dialysis information from the dialysis provider on several dates and failed to follow up with the provider to obtain this information. The facility's progress notes did not document any attempts to contact the dialysis provider for the missing information. Furthermore, the facility did not respond to concerns raised by the dialysis provider regarding the resident's complaints of pain and untreated conditions. The dialysis communication tool returned by the dialysis provider noted the resident's complaints of pain in the buttocks and genitals, with no documented follow-up or awareness from the facility staff. Interviews with the Regional Registered Nurse confirmed the inaccuracies in the pre-dialysis communication and the lack of follow-up on the dialysis provider's concerns. The facility's policy required accurate communication and follow-up, which was not adhered to in this case.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Euclid
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Hillside Plaza | 0.4 mi | ★★★★★ | 1 | 0 |
| Eastbrook Healthcare Center | 0.9 mi | ★★★★★ | 18 | 0 |
| Mount Saint Joseph Rehab Center | 1.2 mi | ★★★★★ | 0 | 0 |
| Slovene Home For The Aged | 1.4 mi | ★★★★★ | 1 | 0 |
| Gardens Of Euclid Beach | 1.7 mi | ★★★★★ | 43 | 2 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.