Above average — CMS composite of the measures below.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Willow Knoll Post-acute And Senior Living during CMS and state inspections, most recent first.
Food storage practices were not followed in the kitchen. Surveyors observed uncovered trays of ice-filled foam cups in the freezer, an unlabeled and undated bag of food in the freezer, and multiple open dry goods in storage that were undated or improperly labeled, including cereal, powdered sugar, pasta, and spaghetti. Staff interviews confirmed that open items should be covered, labeled, and dated, but these items remained out of compliance.
Three residents experienced deficiencies in their living environment, including a malfunctioning closet door that was not repaired for over a month, longstanding water damage to a ceiling, and an unfinished ceiling area lacking texture spray. Maintenance staff did not consistently document repair requests or conduct routine rounds to identify needed repairs, and some repairs were not completed before residents moved into affected rooms. The DON expected a team approach and regular monitoring, but these expectations were not met.
Food Storage Items Left Uncovered, Undated, and Improperly Labeled
Penalty
Summary
The facility failed to store food in accordance with professional standards for food service safety. During the initial kitchen tour, surveyors observed three trays of disposable foam cups filled with ice in the walk-in freezer, with two trays uncovered. They also observed a bag containing brown rectangular objects that was undated. In the walk-in cooler, a pitcher labeled pink lemonade had a date of 11/30/2025 noted. In the dry goods storage room, surveyors observed an opened bag of cereal in its original packaging, a bag of powdered sugar secured in a plastic bag with a closure, two bags of pasta in their original packaging, and one bag of spaghetti in their original packaging, all open and undated. On the next day’s observation, the same issues remained in the freezer and dry storage area. The walk-in freezer still contained three trays of disposable foam cups filled with ice, with two trays uncovered, and the bag of rectangular shaped objects remained unlabeled and undated. The dry goods storage room still contained an opened bag of cereal, an unlabeled and undated bag of powdered sugar, two opened and undated bags of pasta, and an opened and undated bag of spaghetti. Staff interviews confirmed expectations that open food items should be covered, labeled, and dated, and the Dietary Manager stated that open dry goods should have received, open, and use-by dates, with opened items secured by the staff member who opened them.
Failure to Maintain Homelike Environment Due to Unaddressed Room Repairs
Penalty
Summary
The facility failed to provide a safe, clean, comfortable, and homelike environment for three residents, as required by its own policy and federal regulations. One resident experienced ongoing difficulty accessing their closet due to malfunctioning doors that had not been properly repaired for over a month. The maintenance director acknowledged that the closet doors were outdated and that replacement parts were not readily available at local stores. The resident was shown a workaround that required physically lifting and moving the door, which was challenging, and there was no written documentation of the repair request. Another resident reported water damage to the ceiling in their room that had been present since moving in several years prior. The resident did not report the issue, believing that staff were already aware and had no intention of repairing it. The maintenance director confirmed that leaks from the sprinkler system had caused water damage in the past and that repairs to the ceiling tiles were made after leaks, but there was no routine practice of inspecting rooms for needed repairs. The director of nursing stated that maintenance staff were expected to conduct regular rounds to identify and address such issues. A third resident's room had a large area of ceiling without the required texture spray, resulting in a visibly unfinished appearance. The maintenance director had purchased the necessary materials to complete the repair but had not applied the texture before the resident moved in. The director of nursing indicated that all repairs should be completed prior to a resident occupying a room. These findings were based on observations, resident and staff interviews, and review of facility policies and documentation.
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Illustrative
What surveyors actually found near you
We read the 735 citations issued within 25 miles in the last 12 months — including the 3 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Middletown
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| The Laurels Of Middletown | 2.7 mi | ★★★★★ | 2 | 0 |
| Momentous Health At Franklin | 3.2 mi | ★★★★★ | 28 | 0 |
| Carlisle Manor Health Care Inc | 3.3 mi | ★★★★★ | 1 | 0 |
| Otterbein Middletown | 3.5 mi | ★★★★★ | 13 | 0 |
| Arlington Pointe Care Center | 4.1 mi | ★★★★★ | 5 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.