Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Pavilion At Stow For Nursing And Rehabilitatio during CMS and state inspections, most recent first.
The facility failed to ensure call lights were within reach for three residents, affecting their ability to request assistance. Two residents, cognitively intact and requiring staff help for ADLs, had call lights on the floor. Another resident, moderately cognitively impaired, had a call light hanging behind the bed. Staff confirmed the inaccessibility of the call lights, violating facility policy.
The facility failed to ensure sufficient staffing, affecting multiple residents' hydration and incontinence care. Residents with cognitive impairments and incontinence issues did not receive timely water or incontinence care due to overwhelmed staff. The DON and Administrator were aware but did not address the issues adequately.
The facility failed to maintain a sanitary kitchen and proper hand hygiene. Observations revealed improper thawing of meat, uncovered and undated food containers, and staff handling meal trays without washing hands or using hand sanitizer. The facility's policies and the 2019 Food Code were not followed.
The facility failed to ensure that two residents received water timely and according to their preferences, despite being aware of the issue. Both residents had specific hydration needs due to their medical conditions, but staff were overwhelmed with other duties, leading to neglect in water distribution.
A facility failed to ensure a sanitary environment for a resident with moderate cognitive impairment and incontinence issues. The resident's bathroom lacked a trash can, and soiled incontinence items were improperly placed on the floor. Staff shortages were cited as a contributing factor.
A resident with multiple health issues did not receive a physician-ordered sleep study due to scheduling challenges and miscommunication within the facility. Despite multiple attempts and notifications, the test remained unscheduled for several months.
The facility failed to provide timely incontinence care for two residents, leading to discomfort and potential skin issues. One resident was found with a saturated brief and chafing, while another waited over an hour for care due to understaffing. The facility's perineal care policy was not followed.
Inaccessible Call Lights for Residents
Penalty
Summary
The facility failed to ensure that call lights were within reach and accessible to residents, affecting three residents out of six reviewed for call light placement. Resident #11, who was cognitively intact and required staff assistance for all activities of daily living (ADLs), was observed with the call light on the floor and not within reach. Similarly, Resident #12, also cognitively intact and requiring staff assistance for all ADLs, had their call light on the floor and out of reach. An interview with a Licensed Practical Nurse confirmed that the call lights for both residents were not accessible. Resident #36, who was moderately cognitively impaired and required staff assistance for all ADLs, was observed with the call light hanging on the call light electrical box behind the bed, making it inaccessible. A Registered Nurse verified that the call light was not within reach. The facility's policy, dated September 2022, states that each resident should have a means to call staff directly for assistance from their bed, toileting/bathing facilities, and from the floor. This deficiency was investigated under Complaint Number OH00159079.
Facility Fails to Ensure Sufficient Staffing and Adequate Resident Care
Penalty
Summary
The facility failed to ensure sufficient staffing to meet the needs of the residents, affecting multiple residents and potentially all residents in the facility. Resident #21, who had moderate cognitive impairment and was at risk for dehydration, did not receive her preferred two cups of ice water in the morning. Despite her requests, the staff did not provide the water timely, and the STNA assigned to her care confirmed that she had not passed water to the residents due to being overwhelmed with other tasks. The Director of Nursing (DON) and the Administrator were aware of the issue but did not ensure that Resident #21's preferences were met consistently. Resident #23, who also had moderate cognitive impairment and was at risk for dehydration, did not receive water on the day of observation. The resident's styrofoam cup was from the previous night, and no aides had provided her with water that day. The STNA responsible for her care confirmed that she had not passed water to the residents due to having a high workload and prioritizing other care tasks. This lack of hydration support was acknowledged by the staff but not adequately addressed. Resident #1, who had severe cognitive impairment and was frequently incontinent, was found with a saturated incontinence brief and wet draw sheet, indicating a lack of timely incontinence care. The STNA admitted that due to staffing shortages, they were unable to provide the necessary care promptly. Similarly, Resident #10, who had moderate cognitive impairment and was always incontinent, was left in a wet brief for an extended period, causing discomfort. The resident confirmed that the staffing levels made it difficult for aides to change residents timely. Additionally, Resident #6 was found with a dirty incontinence brief left on the bathroom floor, and the STNA stated that the staffing shortage made it hard to maintain proper hygiene and care standards.
Sanitary Kitchen and Hand Hygiene Deficiencies
Penalty
Summary
The facility failed to ensure a sanitary kitchen, which had the potential to affect all 36 residents. Observations revealed that two large packages of frozen ground meat were placed in a sink full of cold water without running water, contrary to proper thawing procedures. Additionally, small plastic containers of pears and cottage cheese in the cooler were undated and uncovered due to a lack of lids, which was confirmed by the cook. The dietary aide was observed repeatedly touching her face and then handling resident meal trays without washing her hands or using hand sanitizer. The registered dietician confirmed that the observed thawing method and lack of hand hygiene were not in accordance with proper procedures. Further observations showed that a state-tested nursing assistant (STNA) did not use hand sanitizer or wash her hands between delivering meal trays to multiple residents. The STNA confirmed her actions and stated she did not think it was necessary to use hand sanitizer when passing out meal trays. The facility's policy on food preparation and service, revised in April 2019, required adherence to safe food handling practices, including proper thawing procedures and hand hygiene. The 2019 Food Code also specified that frozen food must be thawed under refrigeration, under running water, or during the cooking process. This deficiency was investigated under Complaint Number OH00152225.
Failure to Provide Timely Water to Residents
Penalty
Summary
The facility failed to ensure that two residents, Resident #21 and Resident #23, received water timely and according to their preferences. Resident #21, who had chronic respiratory failure, type two diabetes mellitus, and a history of urinary tract infections, was observed without water and reported not receiving her preferred two cups of ice water in the morning. Despite her care plan indicating her preference for ice water, the intervention was not implemented. Interviews with the resident and staff confirmed that water was not provided as required, and the staff was overwhelmed with other duties, leading to neglect in water distribution. The Ombudsman had previously raised this issue with the Administrator and DON, who acknowledged the problem but had not resolved it effectively. Resident #23, diagnosed with unspecified psychosis, dementia, and a psychotic disorder, also did not receive water timely. Her care plan indicated a need for regular fluid intake due to her risk of dehydration and diuretic therapy. Observations and interviews revealed that she had not received water that day, and her cup was from the previous night. The STNA responsible for her care confirmed that she had not passed water to the residents due to being overwhelmed with other tasks. The Administrator and DON were aware of the issue but had not ensured that water was provided as required. The facility's policy on encouraging fluids, revised in 2010, was not followed, leading to the residents not receiving the necessary amount of fluids to maintain optimum health. The staff's failure to provide water as per the residents' preferences and needs, despite being aware of the issue, resulted in a deficiency in care. The facility's census indicated that this issue had the potential to affect multiple residents on the 200 nursing unit.
Failure to Maintain Sanitary Environment for Resident
Penalty
Summary
The facility failed to ensure Resident #6's room was sanitary, affecting one resident out of three reviewed for a sanitary environment. Resident #6, who had moderate cognitive impairment, hemiplegia, hemiparesis, anxiety disorder, and vascular dementia, was always incontinent of urine and bowel and dependent on staff for toileting hygiene. During an observation, it was noted that Resident #6's bathroom did not have a trash can, and a dirty incontinence brief was lying on the bathroom floor. STNA #105 confirmed that the brief had been there since the previous evening and that staff shortages made it difficult to perform their duties properly. Additionally, during incontinence care, STNA #112 placed soiled items directly on the floor next to Resident #6's bed and later confirmed that this was against protocol. The Director of Nursing (DON) was informed of the situation and confirmed that the soiled items should not have been placed on the floor and that the bathroom should have had a trash can. The facility's policy on perineal care, revised in February 2018, stated that disposable items should be discarded into designated containers to maintain cleanliness and prevent infections. The failure to follow this policy resulted in an unsanitary environment for Resident #6.
Failure to Schedule Physician-Ordered Diagnostic Test
Penalty
Summary
The facility failed to ensure that a resident's physician-ordered diagnostic test was scheduled in a timely manner. Resident #10, who had diagnoses including chronic kidney disease, morbid obesity, major depressive disorder, and type two diabetes mellitus, was ordered to have a sleep study on 07/27/23. However, the sleep study was not completed as transportation did not pick up the resident, and subsequent attempts to reschedule the appointment were unsuccessful. The facility did not reschedule the sleep study from 07/28/23 through 04/15/24, despite the resident's moderate cognitive impairment and other health issues requiring close monitoring and care coordination. The resident's care plan included interventions for labs and diagnostic testing to be completed as ordered, but this was not adhered to in this case. Interviews with the DON, LPN, and SSD revealed that the facility faced challenges in scheduling the sleep study due to the need for an aide to accompany the resident and the requirement of a mechanical lift. Additionally, the resident's hospitalization and multiple other appointments further complicated the scheduling process. Despite the resident and the ombudsman informing the facility staff about the missed sleep study, it remained unscheduled for several months. The facility's policy on resident rights, which includes the right to communication and access to services, was not upheld in this instance.
Failure to Provide Timely Incontinence Care
Penalty
Summary
The facility failed to ensure timely incontinence care for two residents, leading to discomfort and potential skin issues. Resident #1, who has severe cognitive impairment and is frequently incontinent, was found with a saturated incontinence brief, liner, and draw sheet. Observations revealed chafing and redness in the resident's buttocks, labia, and groin area. The State tested Nursing Assistant (STNA) admitted that due to understaffing, they were unable to provide timely care. Additionally, the STNA did not apply the prescribed barrier cream but used baby powder instead, which is against the facility's policy. The Director of Nursing (DON) was unaware of the resident's current skin condition and mentioned that the resident sometimes refused care, although this was not observed during the surveyor's visit. Resident #10, who has moderate cognitive impairment and is always incontinent, was also found with a saturated incontinence brief and a soaked draw sheet. The resident had been awake for over an hour waiting for care but did not use the call light, knowing that only two STNAs were on duty. The resident expressed discomfort and frustration with the understaffing situation, which made it difficult for staff to provide timely care. The DON mentioned that the resident preferred not to be woken up for changes during the night, but this did not address the issue of timely care when the resident was awake. Both residents' care plans included interventions to keep them clean, dry, and free from skin breakdown, but these were not effectively implemented. The facility's policy on perineal care, which aims to prevent infections and skin irritation, was not followed. The deficiency was investigated under Complaint Number OH00152225, highlighting the facility's failure to provide adequate incontinence care due to understaffing and improper adherence to care protocols.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 1,139 citations issued within 25 miles in the last 12 months — including the 6 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Stow
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Altercare Of Cuyahoga Falls Ctr For Rehab & Nursin | 2 mi | ★★★★★ | 0 | 0 |
| Arbors At Stow | 2.1 mi | ★★★★★ | 19 | 0 |
| Hudson Springs Nursing And Rehab | 2.4 mi | ★★★★★ | 16 | 0 |
| Continuing Healthcare Of Cuyahoga Falls | 2.7 mi | — | 75 | 0 |
| Falls Village Skilled Nursing & Rehabilitation | 2.8 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for The Pavilion At Stow For Nursing And Rehabilitatio.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.