Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Loveland Care Center during CMS and state inspections, most recent first.
Failure to implement ordered wound care occurred for a resident with a surgically repaired ankle fracture and multiple comorbidities. The orthopedic surgeon ordered a wound care referral and evaluation/treatment of the surgical ankle wound, but the facility did not transcribe the order or provide wound treatment. At the next ortho visit, the wound had foul-smelling drainage, a large opening, and redness, and the resident reported the dressing had not been changed or the wound evaluated. The resident was then sent to the hospital for an infected wound requiring debridement, a wound vac, and IV antibiotics.
Surveyors found that food items such as croutons, rolls, chocolate cakes, and beverages were not properly dated or labeled, and unsanitary conditions were present in the kitchen, including a dirty ice scoop container and grime on steam tables. These deficiencies in food storage and equipment sanitation had the potential to affect all 73 residents receiving meals from the kitchen.
Staff did not keep garbage cans in the kitchen food prep areas covered, as required by facility policy. During observation, uncovered garbage receptacles were found near the handwashing and dishwashing sinks, and this was confirmed by the Dietary Director. This practice had the potential to affect all residents receiving food from the kitchen.
A resident with cognitive impairment and multiple health issues was not treated with dignity during feeding assistance. An LPN was observed using her cell phone while feeding the resident, contrary to the facility's policy on resident rights. The LPN admitted to being unaware of any restrictions on cell phone use during such activities.
A resident, who was cognitively intact and required substantial assistance with bathing, was not accommodated according to their bathing preferences. Despite the facility's policy allowing for self-determination and preference-based care, the resident's request for a bed bath outside the scheduled days was denied. This deficiency was identified during a complaint investigation.
A resident with multiple medical conditions, including psoriasis, was admitted to the facility without a comprehensive care plan addressing their psoriasis and related itching. Despite having orders for Triamcinolone cream and Hydroxyzine, the resident reported inadequate relief and expressed a desire to see a dermatologist. The absence of a care plan for these issues was confirmed by an LPN Unit Manager.
A resident, who was cognitively intact and required setup assistance for oral hygiene, reported inadequate oral care during their stay. The care plan required daily brushing and flossing, but there was no documentation of oral care being provided. A CNA admitted to not offering oral care unless requested, citing time constraints, and there was no system for documenting oral care activities. An LPN confirmed the lack of documentation, despite facility policy requiring daily oral care.
A resident at risk for falls did not have the required anti-rollback device on their wheelchair, as specified in their care plan. The resident's wheelchair was replaced with a smaller one lacking this safety feature, which was confirmed by the ADON. The facility's policy emphasized the need for a care plan to address fall risks, which was not followed.
A CNA failed to sanitize hands between feeding two residents, one with cognitive impairment and the other requiring setup assistance, despite being trained to use one hand per resident. This breach of the facility's infection control policy was observed during a survey.
A facility failed to implement Enhanced Barrier Precautions (EBP) for a resident with a stage two pressure ulcer and a colostomy. Despite the resident's condition, there was no physician order for EBP, and during care observations, staff did not use required PPE. Interviews revealed staff were unaware of the need for EBP, and facility policy outlined the necessity for such precautions for residents with chronic wounds or indwelling devices.
The facility failed to maintain a homelike environment and ensure regular cleaning for its residents. Observations revealed cobwebs, black marks, and other cleanliness issues in the rooms of three residents. Additionally, a resident's room was not cleaned on multiple days due to staffing shortages, despite the facility's policy requiring routine cleaning.
Failure to Implement Ordered Wound Care for Infected Surgical Ankle Wound
Penalty
Summary
Failure to provide ordered wound care occurred for a resident admitted with diagnoses including an open reduction and internal fixation of a bimalleolar left ankle fracture, chronic kidney disease, and diastolic congestive heart failure. The resident was cognitively intact and required staff assistance with activities of daily living. After orthopedic follow-up visits for the left ankle surgical wound, the surgeon’s office note documented an order for the resident to be referred for wound care and for the facility’s wound care practitioner to evaluate and treat the surgical wound. However, the facility’s electronic physician orders contained no referral order and no treatment orders for the left ankle wound. At the next orthopedic office visit, the left ankle surgical wound showed signs of infection, including foul-smelling drainage, a large opening with a full-thickness skin defect over the ankle, and redness around the wound perimeter. The resident reported that despite the referral to wound care, no one at the facility had changed the dressing or evaluated the wound. Because of concern for surgical wound infection, the orthopedic surgeon sent the resident to the hospital for direct admission, where the resident was treated for an infected left ankle surgical wound with debridement, placement of a wound vac, and IV antibiotics.
Failure to Properly Label, Store, and Sanitize Food and Equipment
Penalty
Summary
Surveyors observed multiple deficiencies in the facility's food storage and kitchen sanitation practices. In the kitchen, a shallow pan with croutons and a pan with rolls were found covered but not dated. Additionally, the ice machine's scoop was stored in a container with yellow sludge and stagnant water, and the container lacked drainage holes. Dietary staff confirmed the presence of undated food items and the unsanitary condition of the ice scoop container. Further inspection of the kitchen revealed 11 undated chocolate cakes, undated pitchers of iced tea and lemonade, and a stick of butter with a substance on its wrapper in the walk-in refrigerator. The steam tables were also found to have a buildup of grime and debris. The Dietary Director confirmed these findings. Review of facility policies indicated that all food should be covered, dated, and labeled, and that equipment should be washed and sanitized after every use. These failures had the potential to affect all 73 residents who received food from the kitchen.
Uncovered Kitchen Garbage Receptacles in Food Prep Areas
Penalty
Summary
Staff failed to ensure that garbage receptacles in the kitchen food preparation areas were covered, as required by facility policy. During an observation, it was noted that the garbage can by the primary handwashing sink and another by the dishwashing sink next to a prep-area counter were both uncovered. The Dietary Director confirmed that these garbage receptacles were not covered with lids. The facility's policy states that garbage cans should be covered when not in use. This deficiency had the potential to affect all 73 residents who receive food from the kitchen. No specific residents were directly involved or affected at the time of the observation, but the census indicated 73 residents could be impacted by this practice.
Failure to Maintain Resident Dignity During Feeding Assistance
Penalty
Summary
The facility failed to ensure that staff treated residents with dignity and respect during feeding assistance, specifically affecting one resident. The resident, who had moderately impaired cognition and required partial, moderate assistance with eating, was observed being fed by an LPN who was simultaneously scrolling through her cell phone. This action was in direct violation of the resident's right to a dignified existence and the facility's policy on resident rights. The resident involved had a history of cerebral infarction, chronic obstructive pulmonary disease, schizoaffective disorder-bipolar type, anxiety disorder, and protein calorie malnutrition. The care plan required one-staff extensive assistance with meals, including spoon-feeding and drinks in sippy cups. Despite this, the LPN admitted to using her cell phone while feeding the resident, claiming she was unaware of any rules against such behavior. This incident was part of a complaint investigation, highlighting a deficiency in maintaining the dignity and respect of residents during care.
Failure to Accommodate Resident Bathing Preferences
Penalty
Summary
The facility failed to accommodate the bathing preferences of a resident, identified as Resident #10, who was part of a sample of five residents. Resident #10, who was cognitively intact and required substantial assistance with bathing, had a care plan that scheduled showers twice weekly on Monday and Thursday nights. However, the resident expressed dissatisfaction with this schedule, demanding a bed bath and complaining about not receiving the care he deserved. The resident was vocal about the night staff's refusal to provide a bed bath or change his bed linens, which was confirmed by LPN #164 during an interview. The facility's policy stated that residents had the right to self-determination and that their preferences should be incorporated into their care plan. Despite this, the resident's request for a bed bath outside the scheduled days was not accommodated. The facility's policy on ADL care also indicated that assistance should be provided according to the resident's preferences, which was not adhered to in this case. The deficiency was identified during an investigation under Complaint number OH00159395.
Failure to Address Psoriasis in Resident Care Plan
Penalty
Summary
The facility failed to ensure that the care plan for a resident was comprehensive and addressed all of the resident's care needs. Specifically, the care plan did not include provisions for managing the resident's psoriasis or the discomfort related to itching. This oversight was identified during a review of the resident's medical records and care plan, which revealed that despite the resident's diagnosis of psoriasis and the presence of itching, there was no care plan in place to address these issues. The resident, who was admitted with multiple complex medical conditions including hepatic failure, diabetes, and chronic heart failure, expressed a need for help with psoriasis management and indicated that the current treatment was not fully effective. Interviews with the resident and the LPN Unit Manager confirmed the absence of a care plan for psoriasis and itching. The resident reported using Triamcinolone cream and Hydroxyzine for itching, but noted that non-medicated lotions applied by staff were less effective. The resident also expressed a desire to see a dermatologist. The facility's policy on care planning, which requires the development of an individualized comprehensive care plan for each resident, was not adhered to in this case, as verified by the LPN Unit Manager.
Failure to Provide Daily Oral Care Assistance
Penalty
Summary
The facility failed to ensure that residents received necessary assistance with daily oral care, specifically affecting one resident. This resident, who was cognitively intact and required setup assistance for oral hygiene, reported having brushed his teeth only once during his stay. The care plan indicated a need for daily brushing and flossing, yet there was no documentation of oral care being provided or refused. Interviews revealed that oral care was not routinely offered unless requested by the resident, and there was no system in place for documenting oral care activities. The Certified Nursing Assistant (CNA) responsible for the resident's care admitted to not offering oral care unless specifically asked, citing time constraints as a reason. The CNA also noted the absence of a designated area in the medical record for documenting oral care. The Licensed Practical Nurse (LPN) Unit Supervisor confirmed the lack of documentation for oral care, despite the facility's policy requiring daily oral care services. This deficiency was identified under a specific complaint number, indicating noncompliance with the facility's policies on activities of daily living (ADL) care.
Failure to Implement Fall Prevention Interventions
Penalty
Summary
The facility failed to ensure that fall prevention interventions were in place for a resident assessed for fall risk, as outlined in the care plan. Resident #62, who was admitted with diagnoses including unspecified anxiety disorder, major depressive disorder, and unspecified malignant neoplasm, was identified as having a potential for injuries related to falls. The care plan included specific interventions such as the use of anti-rollbacks on the wheelchair, non-skid footwear, and a raised toilet seat, among others. However, during an observation, it was noted that the resident's wheelchair did not have the anti-rollback device installed, contrary to the care plan. An interview with the Assistant Director of Nursing confirmed that the wheelchair used by Resident #62 did not have the anti-rollback device, as required by the care plan. The resident mentioned that maintenance had replaced her previous wheelchair, which had the anti-rollback device, with a smaller one that lacked this safety feature. This change was made because the resident had difficulty maneuvering the wider wheelchair through a narrow bathroom doorway. The facility's Fall Prevention Policy and Procedure, dated February 2024, emphasized the importance of implementing a care plan to address fall risk factors, which was not adhered to in this case.
Failure to Sanitize Hands During Feeding Assistance
Penalty
Summary
The facility failed to ensure proper hand sanitation by staff when providing feeding assistance to residents, as observed during a survey. Certified Nursing Assistant (CNA) #156 was seen feeding two residents, Resident #65 and Resident #72, without sanitizing her hands between interactions. Resident #72, who was cognitively intact and required setup assistance for eating, was fed salad using a fork that was switched between hands without sanitation. Similarly, Resident #65, who had severely impaired cognition and was dependent on assistance for eating, was fed pureed cake and milk without the CNA sanitizing her hands between feeding the two residents. During an interview, CNA #156 acknowledged that she had been trained to use only one hand per resident when feeding multiple residents simultaneously and admitted to not sanitizing her hands between feeding the two residents. The facility's policy on General Infection Control, dated November 2023, mandates that all staff follow proper infection control measures to prevent the spread of infection, which was not adhered to in this instance.
Failure to Implement Enhanced Barrier Precautions for Resident with Open Wound
Penalty
Summary
The facility failed to implement Enhanced Barrier Precautions (EBP) for a resident with an open wound, which was identified as a stage two pressure ulcer on the coccyx. The resident, who was severely cognitively impaired and dependent on staff for various activities, was always incontinent for bladder and had a colostomy. Despite these conditions, there was no physician order for EBP from the time the wound was discovered until the survey date. During an observation of wound and incontinence care, it was noted that there was no sign on the door indicating EBP, and no cart with Personal Protective Equipment (PPE) was available. The staff involved in the care did not wear gowns, which are required under EBP guidelines. Interviews with the staff revealed a lack of awareness regarding the necessity of EBP for the resident. The LPN and STNA involved in the care admitted to not wearing gowns and confirmed the absence of EBP signage and orders. The facility's policy on EBP, which was not dated, clearly outlined the need for such precautions for residents with chronic wounds or indwelling medical devices, regardless of infection status. The Quality, Safety, and Oversight (QSO) memo further supported the requirement for EBP in such cases, emphasizing the need for precautions even if the resident was not known to be infected or colonized with a Multidrug Resistant Organism (MDRO). This deficiency was investigated under a specific complaint number.
Failure to Maintain a Homelike Environment and Regular Cleaning
Penalty
Summary
The facility failed to provide a homelike environment for its residents, as evidenced by the conditions observed in the rooms of three residents. Resident #13's room had cobwebs in the window sills, a thick black substance and scuff marks on the walls, holes with nails sticking out, and a sticky bathroom floor. The curtains were dusty and wrinkled, and there was a dried substance on the inside bathroom door. Resident #32's room had similar issues, with holes in the walls, black marks, a dusty vent, stained floors, and a dried substance on the bathroom door. Resident #75's room had black marks on the walls, dirt by the handrails in the bathroom, and molding coming off the wall. These observations were confirmed during a tour with the Housekeeping Supervisor. Additionally, the facility failed to ensure regular cleaning of Resident #75's room. The medical record review showed that Resident #75 was cognitively intact and required assistance for certain activities. The daily housekeeping documents revealed multiple days where the room was not cleaned, and the Housekeeping Aide confirmed that there was insufficient staff to clean all areas, leading to missed cleaning days. The facility's policy stated that resident areas should be cleaned routinely, but this was not adhered to, resulting in non-compliance with the expected standards of cleanliness and maintenance.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Loveland
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Lodge Nursing & Rehab Center | 2.8 mi | ★★★★★ | 7 | 0 |
| Otterbein Loveland | 3.1 mi | ★★★★★ | 20 | 0 |
| Otterbein At Maineville | 3.4 mi | ★★★★★ | 1 | 0 |
| Florentine Gardens | 4.3 mi | ★★★★★ | 0 | 0 |
| Meadowbrook Care Center | 4.9 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.