Bethesda Care Center
Inspection history, citations, penalties and survey trends for this long-term care facility in Fremont, Ohio.
- Location
- 600 N Brush St, Fremont, Ohio 43420
- CMS Provider Number
- 365510
- Inspections on file
- 25
- Latest survey
- September 25, 2025
- Citations (last 12 mo.)
- 6
Citation history
Health deficiencies cited at Bethesda Care Center during CMS and state inspections, most recent first.
A resident with multiple serious health conditions had a signed DNR CC-A advanced directive and a corresponding physician order, but the care plan incorrectly documented the resident as full-code, listing interventions for full resuscitation. The DON confirmed the care plan did not match the resident's documented code status, contrary to facility policy requiring alignment with advance directives.
A resident with complex medical conditions had a signed Advance Directives Form indicating DNR CC-A, but the physician order listed the resident as full code for two months before being corrected. The DON confirmed the mismatch between the resident's documented wishes and the code status order, contrary to facility policy.
A resident with multiple complex medical conditions did not receive several ordered doses of Magnesium Gluconate because the medication was not available, despite facility policy requiring timely receipt of medications. This was confirmed through MAR review and DON interview.
Surveyors found that injectable medications, including insulin and semaglutide pens, were not labeled with the date opened, expiration date, or resident name as required. An LPN confirmed that these medications, which were for two residents on the 100-hall, were missing necessary labeling, contrary to facility policy and supplier guidelines.
A registered nurse did not don a gown while performing a dressing change for a resident on enhanced barrier precautions (EBP) due to wounds, despite clear CDC signage and facility policy requiring gown use for high-contact care activities. The resident had multiple complex medical conditions and severe cognitive impairment. The nurse confirmed the omission during interview, resulting in non-compliance with infection prevention protocols.
A resident with epilepsy did not receive prescribed seizure medications at an LTC facility, resulting in continual tonic-clonic seizures and hospitalization. The facility failed to notify the physician of the medication lapse and seizure activity. The resident's mother was misinformed about medication availability, and critical medications were not administered, leading to a severe health episode.
The facility failed to ensure that STNAs had required evaluations completed. One STNA hired in November did not have an annual evaluation, and another hired in December lacked a 90-day evaluation. The Administrator and DON confirmed the absence of these evaluations, which are mandated by facility policy.
The facility failed to maintain clean and appropriate flooring, affecting fifteen residents in the memory care unit. Observations revealed sticky yellowish residue on the linoleum floor near the nurses' station and dining room, which were sticky and covered with dust and debris. An LPN and housekeeping staff confirmed the persistent issue, attributing it to old wax residue and inadequate cleaning methods.
The facility failed to honor the room temperature preferences of two residents, both of whom were cognitively intact and reported their rooms were too hot. Maintenance staff confirmed that residents could not control the cooling in their rooms, and temperatures were verified to be higher than the residents' preferred levels.
The facility failed to complete neurology checks on a resident with an unwitnessed fall, despite the policy requiring a focused neurological assessment after such incidents. The DON confirmed the checks were not done and the policy lacked specific timing for these assessments.
The facility failed to ensure that a resident's portable oxygen tank was sufficiently supplied with available oxygen. The resident, who required oxygen therapy for chronic respiratory failure and COPD, was observed with an empty portable oxygen tank. Staff interviews revealed that there were no alarms for portable oxygen tanks, and staff were expected to check them frequently.
The facility failed to maintain accurate physician orders and assess a dialysis access site for a resident with end-stage renal disease. Despite having a permacatheter in the chest for dialysis, the medical record lacked documentation and care instructions for it. The resident's non-functional arm fistula was incorrectly monitored, and the LPN was unaware of the chest catheter.
The facility failed to ensure timely psychiatric follow-up for a resident with multiple mental health diagnoses who exhibited significant behavioral changes and expressed suicidal ideation. Despite the resident's request to see a counselor, there was a 22-day delay in psychiatric intervention, and no additional assessments or care plan updates were made during this period.
The facility failed to ensure that insulins were dated when opened and that expired insulins were discarded. This deficiency was observed in the medication storage for three residents, with opened and undated insulin pens and vials, and one insulin pen dated beyond its expiration date. These observations were verified by LPNs during the survey.
The facility failed to appropriately store used soiled bed pans in a shared bathroom, affecting a resident with multiple diagnoses. The resident reported that bed pans were often left on the floor, on the back of the toilet, or in the sink, leading her to use the community bathroom for personal hygiene. Staff interviews confirmed the issue and noted that facility policy requires bed pans to be cleaned and stored in a bag.
Care Plan Failed to Reflect Resident's DNR Status
Penalty
Summary
The facility failed to ensure that a resident's care plan accurately reflected their documented code status. Medical record review for a resident with multiple complex diagnoses, including chronic kidney disease, heart disease, and dependence on renal dialysis, showed that the resident had a signed Advanced Directives form indicating a Do Not Resuscitate Comfort Care-Arrest (DNR CC-A) status. This directive was also supported by a physician's order. However, the resident's care plan listed interventions for full resuscitative measures, including CPR and calling 911, which contradicted the resident's documented wishes and physician order. During an interview, the DON confirmed that the resident's care plan did not match the signed Advanced Directives form or the physician's order, and that the resident was care planned as a full-code instead of DNR CC-A. Facility policy requires that care plans be consistent with residents' documented treatment preferences and advance directives. This discrepancy was identified during a review of care planning for three residents, affecting one resident, and was investigated under a specific complaint number.
Failure to Ensure Code Status Orders Match Advance Directives
Penalty
Summary
The facility failed to ensure that a resident's code status orders accurately reflected their wishes as documented in their Advance Directives Form. Specifically, a cognitively intact resident with multiple complex medical diagnoses, including chronic kidney disease, heart disease, and diabetes, had a signed Advance Directives Form indicating a preference for Do Not Resuscitate Comfort Care-Arrest (DNR CC-A). Despite this, the physician order in the medical record listed the resident as full code from the time of admission until two months later, at which point the order was changed to DNR CC-A. This discrepancy was confirmed through medical record review and interview with the Director of Nursing, who acknowledged that the resident's code status order did not match the documented advance directive for a significant period. The facility's policy requires that advance directives be respected and that the plan of care be consistent with the resident's documented treatment preferences, but this was not followed in this case.
Failure to Provide Ordered Medication Due to Unavailability
Penalty
Summary
The facility failed to ensure that routine medications were supplied and administered as ordered for a resident. Specifically, a resident with multiple complex medical diagnoses, including chronic kidney disease, diabetes, sepsis, and other serious conditions, had a physician's order for daily Magnesium Gluconate 250 mg due to hypomagnesemia. Review of the electronic medication administration record (MAR) showed that the resident did not receive several doses of this medication on multiple dates because it was not available in the facility. This was confirmed by both the MAR and the Director of Nursing (DON), who verified the missed doses. Facility policy requires that medications and related products are received from the pharmacy on a timely basis and that accurate records of medication orders and receipt are maintained. Despite this policy, the resident experienced repeated missed doses of the ordered medication over a period of weeks, as documented in the MAR and verified by staff interview. The deficiency was identified during a review of pharmacy services and was investigated under two complaint numbers.
Failure to Label and Date Injectable Medications
Penalty
Summary
Surveyors observed that the facility failed to ensure proper labeling and dating of injectable medications for two residents who were prescribed injectable medications and resided on the 100-hall. During an inspection of the medication storage cart with an LPN, a Lantus SoloStar Pen containing insulin glargine was found with approximately 60 units remaining, but it was not labeled with the date it was opened or its expiration date. The LPN confirmed at the time of observation that the pen was missing these required labels. According to the medication supplier guidelines, Lantus insulin pens expire 28 days after first use or removal from refrigeration. Additionally, two Ozempic (semaglutide) pens were found in the same medication cart, both lacking labels indicating the resident's name, the date opened, or the expiration date, despite being labeled by the manufacturer for single patient use only. The LPN confirmed that neither pen was labeled appropriately. Facility policy and supplier guidelines require that medications with shortened expiration dates, such as these injectables, be labeled with the date opened and the new expiration date to ensure medication purity and potency. The failure to follow these procedures resulted in the cited deficiency.
Failure to Follow Enhanced Barrier Precautions During Wound Care
Penalty
Summary
A deficiency was identified when a registered nurse (RN) failed to follow enhanced barrier precautions (EBP) during wound care for a resident. The resident, who had multiple complex medical diagnoses including cerebral infarction, BPH, Barrett's esophagus, GI hemorrhage, atrial fibrillation, dementia, and was dependent on a wheelchair, had a physician order for EBP due to wounds. The resident's cognition was severely impaired, as indicated by a BIMS score of 05. A CDC-published sign was posted at the resident's doorway, instructing all staff to clean their hands and wear gloves and a gown for high-contact care activities, including wound care. Despite these clear instructions, observation revealed that the RN entered the resident's room and began a dressing change without donning a gown. The RN confirmed during an interview that she had not put on a gown prior to starting the procedure. Review of the facility's policy on transmission-based precautions indicated that staff are to follow CDC recommendations and posted signage regarding the use of personal protective equipment (PPE). This failure to adhere to established infection prevention protocols resulted in non-compliance with the facility's infection prevention and control program.
Failure to Administer Seizure Medications Leads to Resident's Hospitalization
Penalty
Summary
The facility failed to ensure that a resident with epilepsy received their prescribed seizure medications, leading to a serious incident. The resident, who had a history of epilepsy and other medical conditions, was admitted to the facility but did not receive their prescribed medications, including Lyrica, lacosamide, and Risperdal. This oversight resulted in the resident experiencing continual tonic-clonic seizures, which required emergency medical intervention and transfer to a hospital's neurological ICU. The deficiency was further compounded by the facility's failure to notify the physician about the resident not receiving their medications and the subsequent seizure activity. The resident's mother, who was the primary caregiver, was assured by the facility that all necessary medications were available, but this was not the case. The resident's condition deteriorated, and despite the mother's efforts to provide medication from home, the facility did not have the necessary medications on hand, nor did they promptly address the situation with the physician. The facility's documentation and communication failures were evident in the lack of recorded doses of critical medications and the absence of timely physician notification. The resident's medical records showed discrepancies in medication orders and administration, contributing to the resident's severe condition. The facility's policies on medication administration and change in resident condition were not followed, leading to the resident's critical health episode.
Removal Plan
- Resident #76 was transferred to the hospital for seizure like activity.
- Upon review of the medical record, the DON identified that Resident #76 did not receive his scheduled Lyrica, lacosamide and Risperdal. A self-imposed plan of correction (SIPOC) was completed.
- SIPOC included review of resident charts who had been admitted within the last 30 days by the DON/Designee, to ensure all physician's orders were transcribed correctly and are administered per order, and all resident medications are available to be administered at the facility.
- Facility nurses were educated by the DON/designee regarding medication order transcription as well as documentation of medication administration, including medications not available and on order from pharmacy, physician notification, and alternate medication administration and representative (RP) notifications.
- The Medical Director was notified via AD Hoc Quality Assurance Review. Review of processes for medication transcription, medication administration and notification of medications not available to physicians and RP.
- The DON completed education to all licensed nurses regarding admission order transcription and obtaining medications from the pharmacy.
- All residents admitted within the last 30 days were reviewed by the DON and/or the Assistant Director of Nursing (ADON), to ensure all orders were transcribed accurately and all medications were available for administration and no discrepancies were identified.
- The DON/Designee will complete a comprehensive medication order review of all admissions/readmissions within 24 hours to verify accuracy of order transcription and availability of medication for administration.
- The facility has had three admissions (Resident #40, Resident #72, and Resident #75), and all medication orders were audited to be accurate and ensure medication availability.
- New admissions and readmissions will continue to be reviewed for transcription accuracy and availability of medications for 4 weeks and reviewed with Quality Assurance and Performance Improvement (QAPI) for compliance.
- Education was initiated by Staff Development Coordinator (SDC) #158 with licensed nurses on Seizures: Clinical Protocol, Assessment and Recognition.
- An Ad hoc Policy Review was held with the Administrator, DON, Regional Director of Clinical Services (RDCS) #103, and the Medical Director to confirm the systems implemented and reviewed to ensure that residents receive medications as ordered by the physician and to meet their total care needs.
- The DON and the ADON verified all prescribed medications for current residents have been transcribed accurately. Current orders were verified for all residents with no discrepancies identified.
- All residents were assessed by the DON, the ADON, and/or Infection Preventionist (IP) Registered Nurse (RN) #176. Four residents were noted to have a change in condition and physicians/physician assistants were notified per policy and orders received as indicated.
- All licensed nurses were re-educated by the DON and/or SDC #158 on the policies and procedures for Admission Assessment and Follow Up: Role of the Nurse, Reconciliation of Medications on Admission, Administering Medications, Change in Resident's Condition or Status, and the procedure for obtaining medications from pharmacy if not available.
- Previously initiated seizure education was also completed at this time. Education to include 13 licensed nurses. Agency staff will be educated upon arrival for and prior to their scheduled shift. All newly hired licensed nurses will be educated at the time of orientation.
- An Ad hoc Resident Council meeting was held with Activities Director #115 and the DON to review the process for obtaining medications and change in resident condition notification.
- The DON/Designee will complete a comprehensive medication order review of admission/readmission charts within 24 hours of admission/readmission.
- Medication orders will be verified for accurate transcription and implementation of medications, and proper medication administration of ordered medications.
- The DON/Designee will complete ongoing auditing of medical records to ensure changes in condition are reported per policy. Ad hoc education will be completed as indicated.
- Admission and readmission orders will be reviewed for transcription and receipt of medications from pharmacy for 4 weeks and reviewed by QAPI for continued compliance.
- Review of all resident medication availability and administration will continue 5 times/week for 4 weeks with QAPI review for compliance.
Failure to Complete Required STNA Evaluations
Penalty
Summary
The facility failed to ensure that State tested Nursing Assistants (STNAs) had evaluations completed as required. Specifically, the employee file for STNA #555, who was hired on 11/11/22, did not contain an annual performance evaluation. Additionally, the employee file for STNA #557, who was hired on 12/18/23, lacked a 90-day performance evaluation. The Administrator confirmed that these evaluations were not completed, and the Director of Nursing (DON) verified the absence of these evaluations. The facility policy, revised on 07/01/12, mandates that employee performance evaluations for all non-exempt staff be reviewed prior to the 90th day of employment and annually.
Failure to Maintain Clean and Appropriate Flooring
Penalty
Summary
The facility failed to ensure the flooring was maintained in a clean and appropriate condition, affecting fifteen residents in the memory care unit. Observations revealed irregular areas of sticky yellowish residue on the linoleum floor near the nurses' station and dining room, which were sticky and covered with dust and debris. Staff, residents, and visitors were observed walking through these affected areas. An LPN confirmed that the floor was always sticky and that dirt from the carpet or shoes gets stuck to these areas despite daily mopping. A housekeeping staff member indicated that the sticky areas might be from old wax residue and that the flooring needs to be treated with an auto-scrubber, which is not used in this hallway. The facility's policy states that all residents have a right to a safe, clean, comfortable, and homelike environment, and that housekeeping and maintenance services should maintain a sanitary, orderly, and comfortable interior.
Failure to Honor Resident Preferences for Room Temperature
Penalty
Summary
The facility failed to ensure resident preferences for room temperatures were honored, affecting two residents. Resident #39, who is cognitively intact and has multiple diagnoses including type II diabetes and chronic obstructive pulmonary disease, reported that her room was too hot and humid. Despite her request to lower the temperature to 68 degrees Fahrenheit, she was informed that the law required room temperatures to be maintained between 71 and 81 degrees Fahrenheit. Maintenance staff confirmed that residents could not control the cooling in their rooms, and the temperature in Resident #39's room was verified to be 74 degrees Fahrenheit using a portable temperature gun. Similarly, Resident #40, who is also cognitively intact and has multiple diagnoses including chronic diastolic heart failure and major depressive disorder, reported that her room was too hot and that her oscillating fan was broken. Despite her hospice staff's efforts to get her a new fan, the room temperature remained uncomfortable. Maintenance staff confirmed that the thermostat in Resident #40's room read 77 degrees Fahrenheit, but a portable thermometer gun showed it was actually 79 degrees. The resident's oxygen concentrator and the inability to open the window contributed to the increased room temperature. The facility's policy on resident rights and dignity was reviewed, revealing that the facility must promote an environment that enhances the quality of life for each resident, recognizing their individuality.
Failure to Complete Neurology Checks After Unwitnessed Fall
Penalty
Summary
The facility failed to complete neurology checks on a resident with an unwitnessed fall, as per facility policy. Resident #29, who was cognitively intact and had a diagnosis of a right femur fracture, experienced an unwitnessed fall. The medical record review revealed that no neurology checks were completed following the fall, despite the facility's policy indicating that a focused neurological assessment is necessary after a fall if the resident may have sustained a head injury. The Director of Nursing confirmed that the neurology checks were not completed and that the facility policies did not specify when these checks should be conducted.
Failure to Ensure Sufficient Oxygen Supply for Resident
Penalty
Summary
The facility failed to ensure that portable oxygen tanks were sufficiently supplied with available oxygen for resident use. This deficiency affected one resident who was reviewed for oxygen use. Resident #267, who was admitted with chronic respiratory failure and COPD, was observed sitting in the common area with an empty portable oxygen tank. The oxygen tank gauge was on the red refill line, indicating no oxygen remained. The Director of Nursing verified that the portable oxygen tank was empty at the time of observation. The resident's medical record indicated that they required oxygen therapy to maintain an oxygen reading of 90% or above, and the care plan included the use of oxygen as ordered. An interview with an LPN revealed that Resident #267 preferred to be in the common area and that all staff were responsible for monitoring the portable oxygen tank when they passed by. The LPN stated that there were no alarms for portable oxygen tanks, and staff had to check them frequently. The facility's policy on oxygen administration indicated that oxygen tanks might need frequent replacement. Despite this policy, the portable oxygen tank for Resident #267 was found empty, indicating a failure to monitor and replace the oxygen tank as needed.
Failure to Maintain Accurate Physician Orders and Assess Dialysis Access Site
Penalty
Summary
The facility failed to maintain accurate physician orders and accurately assess a dialysis access site for Resident #30, who required dialysis. The resident had a history of end-stage renal disease, type II diabetes mellitus, major depressive disorder, primary glaucoma, legal blindness, hyperparathyroidism, and peripheral vascular disease. Despite having a permacatheter in the left upper chest for dialysis since at least August 2023, the medical record lacked documentation of the permacatheter and its care. The facility's records incorrectly indicated that the resident's left arm fistula was being used and monitored, even though it was non-functional and not in use. The resident confirmed that dialysis was being performed through the chest catheter, and the Director of Nursing (DON) verified the absence of relevant documentation and physician orders for the permacatheter care. Additionally, the facility's Treatment Administration Record (TAR) showed inconsistent and inaccurate documentation regarding the assessment of the resident's fistula. The records indicated that the thrill and bruit were checked each shift, but there were multiple instances where the assessment was either marked as non-applicable or not completed. The Licensed Practical Nurse (LPN) responsible for the resident's care was unaware of the chest catheter and continued to check the non-functional left arm fistula. The facility's policy on dialysis care required a care plan to address the access site, including monitoring for infection and bleeding, which was not followed in this case.
Failure to Ensure Timely Psychiatric Follow-Up
Penalty
Summary
The facility failed to ensure timely psychiatric follow-up for a resident experiencing an exacerbation of mood symptoms. Resident #33, who had a history of multiple mental health diagnoses including Parkinson's disease, dementia, major depressive disorder, and bipolar disorder, exhibited significant behavioral changes and expressed suicidal ideation. Despite these alarming symptoms and a request to see a counselor, the resident did not receive timely psychiatric intervention. The resident was admitted to acute inpatient psychiatry for stabilization from 01/30/24 to 02/16/24, but after discharge, there were no documented behaviors until 04/23/24 when the resident again expressed suicidal thoughts and requested to see a counselor. However, the resident did not receive a psychiatric follow-up until 05/15/24, 22 days after the initial request. Observations of Resident #33 on multiple occasions revealed the resident sitting alone, physically distant from others, and displaying a flat, emotionless affect. The resident's care plan included interventions for socially inappropriate behaviors and the use of psychotropic medications, but there was no evidence of additional assessments, ongoing behavior monitoring, or interventions to address the resident's feelings of not being welcome at the facility and feeling the world would be better off without him. The Social Services Assistant confirmed that no updated care plan interventions, increased monitoring, or assessments were completed until the psychiatric services visit on 05/15/24. The facility's policy on Behavioral Health and Mental Health Services, dated December 2016, mandates that residents displaying or diagnosed with a mental disorder receive appropriate treatment and services to correct the assessed problem or attain the highest practicable mental and psychosocial well-being. However, the facility failed to adhere to this policy, resulting in a significant delay in psychiatric follow-up for Resident #33, who was experiencing severe mood symptoms and suicidal ideation.
Failure to Date and Discard Expired Insulins
Penalty
Summary
The facility failed to ensure that insulins were dated when opened and that expired insulins were discarded. This deficiency was observed in the medication storage for three residents. Specifically, an insulin pen labeled for one resident and a multi-dose vial labeled for another resident were found opened and undated. Additionally, an insulin pen for a third resident was found opened and dated beyond its expiration date. These observations were verified by Licensed Practical Nurses (LPNs) during the survey. The medical records for the three residents involved revealed that they all required the use of insulin for diabetes management. The facility's policies on medication storage and expiration dating were reviewed and indicated that opened multi-dose vials should be dated and discarded within 18 days unless otherwise specified by the manufacturer. The manufacturer's recommendations for the Lispro insulin pen stated that it should not be used beyond 28 days after opening. The facility failed to adhere to these guidelines, leading to the observed deficiencies.
Improper Storage of Soiled Bed Pans in Shared Bathroom
Penalty
Summary
The facility failed to ensure used soiled bed pans were stored appropriately in a shared bathroom, affecting one resident. Resident #38, who has diagnoses including COPD, diabetes mellitus type II, high blood pressure, dependence on oxygen, anxiety, schizoaffective disorder, and bipolar disorder, reported that her roommate's bed pans were often left inappropriately in the shared bathroom. The resident mentioned that the bed pans were sometimes left on the floor, on the back of the toilet, upside down draining into the toilet, or in the sink, causing her to use the community bathroom for personal hygiene tasks like brushing her teeth. An observation confirmed the presence of two soiled bed pans on the floor, stacked on top of each other, with visible fecal matter stains and no labeling or plastic bags for containment. Interviews with staff members corroborated the resident's complaints. A State tested Nursing Assistant (STNA) verified the presence of the used bed pans on the floor and confirmed that the facility's policy requires bed pans to be cleaned and stored in a bag. A Licensed Practical Nurse (LPN) stated that there had been no prior complaints from Resident #38 about the issue but acknowledged having seen uncovered bed pans in the past when she worked as an STNA. The facility's policy, as reviewed, mandates that all resident personal items be appropriately labeled and stored in designated areas, and cleaned and disinfected as necessary.
Latest citations in Ohio
A resident with intact cognition receiving Medicare Part A skilled services for metabolic encephalopathy had services discontinued while benefit days remained, but the facility did not issue the required Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN). The Social Services Director later confirmed that no SNF ABN was provided and reported she believed only a Notice of Medicare Non-Coverage (NOMNC) was needed when all skilled services were stopped. This practice conflicted with the facility’s written policy, which required SNF ABNs to be issued when extended care items or services were initiated, reduced, or terminated due to expected non-coverage by Medicare.
Surveyors identified that the facility exceeded the acceptable medication error rate when two residents with type 2 DM received insulin doses that were not administered according to orders or manufacturer instructions. In two separate observations, an LPN administered Novolog and another LPN administered insulin glargine and insulin lispro without priming the insulin pens, and the insulin lispro and Novolog were given after the residents had already consumed a significant portion of their breakfast meals, despite orders for administration before meals. Manufacturer information for both insulin products required priming before each injection to ensure accurate dosing, and facility policy required medications, including insulin, to be administered safely, timely, and in accordance with prescriber orders and specified time frames.
Surveyors found that the facility failed to document tray line food temperatures for multiple meals served from two dining room kitchenettes, despite having a “Trayline Taste & Temperature Log” and a policy requiring food to be stored, prepared, distributed, and served according to professional food safety standards. Review of logs showed repeated missing entries for breakfast, lunch, and dinner services in both the Harrison and McClellan dining areas, and the Senior Director of Culinary Services confirmed that temperatures had not been recorded for those meals, potentially affecting all residents receiving meals from those kitchenettes.
The facility failed to conduct and document required periodic care conferences for two residents, despite multiple comprehensive, quarterly, and significant change MDS assessments and a policy requiring periodic care conferences with resident and/or family participation. One resident with Parkinson’s disease, post-stroke hemiplegia, TIA, DMII, and depression had only two documented care conferences over a year, while another resident with aphasia, cerebrovascular disease, DMII, gait difficulty, coagulation defect, depression, and muscle weakness had no documented care conferences in the past year, aside from a declined invitation to the representative. The UCC confirmed that care conferences were expected to occur quarterly and that no additional documentation existed for either resident.
A resident with Alzheimer's disease and type II DM, who required extensive assistance with ADLs and was receiving scheduled Lantus and sliding-scale Humalog, experienced a severely elevated blood glucose level. The on-call provider was notified and ordered an additional dose of lispro insulin with a directive to recheck the blood glucose after administration. Nursing staff administered the extra insulin but did not document any follow-up blood glucose check, and the DON confirmed that this reevaluation was required by the facility's abnormal blood glucose policy and was not completed or documented.
A resident with Parkinson’s disease, dementia, and hypothyroidism was prescribed levothyroxine once daily along with other medications. A consultant pharmacist’s monthly drug regimen review recommended that levothyroxine be given in the morning on an empty stomach, 30–60 minutes before food, per manufacturer instructions. The medical record contained no documented physician response to this recommendation, and the MAR showed the drug scheduled for morning administration while the resident was observed eating breakfast and receiving the medication at the same time. An LPN confirmed administering levothyroxine during the meal, and the DON verified there was no documentation explaining whether or why the pharmacist’s recommendation was or was not followed, resulting in a failure to act on and document the identified irregularity.
A resident with severe cognitive impairment, multiple comorbidities, documented gait and balance abnormalities, and a high fall risk was care planned and assessed by therapy to require contact guard assistance and use of a gait belt for transfers and ambulation. While being assisted by a CNA from a recliner to the bathroom with a walker, the CNA did not apply a gait belt, even though the resident had a known tendency to lean backward when standing. As the CNA reached to open the bathroom door, the resident lost balance and fell backward, striking the back of the head, and was later found by an LPN without a gait belt in place, contrary to the facility’s gait belt policy and the resident’s assessed needs.
A resident with CKD stage five requiring peritoneal dialysis (PD) was admitted with pre-admission physician orders for three daily PD exchanges and monitoring for peritonitis (fever, abdominal pain, cloudy effluent), but these monitoring orders were not entered into the facility’s physician orders. The care plan referenced PD and general monitoring but did not specifically address peritonitis monitoring. Paper PD flowsheets showed incomplete and inconsistent documentation of exchanges and resident condition, including missing condition/comments for individual treatments and no record of one ordered PD exchange. The PD cycler flowsheet lacked effluent descriptions on multiple days. The PD nurse reported facility staff were expected to monitor effluent and symptoms, and the DON confirmed the absence of specific peritonitis monitoring orders, lack of an order for the PD cycler, and documentation gaps, despite a facility policy requiring ongoing assessment and monitoring for complications before, during, and after dialysis treatments.
A nurse was observed preparing multiple oral medications for a resident with depression, traumatic brain injury, anxiety, and impaired cognition by pushing tablets and capsules from unit-dose cards directly into her ungloved hand and then using her fingers to place them into a medication cup. In a follow-up interview, the RN confirmed this practice and acknowledged that the correct procedure is to dispense medications directly from the card into the cup, contrary to the facility’s medication administration policy requiring adherence to good nursing principles and practices.
A resident with Alzheimer’s disease, diabetes, anxiety, significant ADL dependence, and behavioral symptoms was observed seated in a chair positioned against the nursing station with a locked wheelchair placed directly in front, also against the nursing station, effectively restricting movement. An LPN confirmed both wheelchair wheels were locked and that it should not have been placed there, while a CNA stated she had positioned the wheelchair to prepare for lunch, was unable to complete the transfer, and left it in place, acknowledging this was wrong. This arrangement conflicted with the facility’s restraint policy, which prohibits physical restraints except when alternatives are ineffective for treating a medical symptom and defines restraints as devices adjacent to the body that cannot be easily removed and that restrict freedom of movement or access to the body.
Failure to Issue Required SNF ABN When Discontinuing Medicare Part A Services
Penalty
Summary
The deficiency involves the facility’s failure to issue a Skilled Nursing Facility Advance Beneficiary Notice (SNF ABN) when Medicare Part A services were discontinued for a resident who still had available benefit days. The resident was admitted with a diagnosis of metabolic encephalopathy and had intact cognition per the Minimum Data Set assessment. The facility’s own SNF Beneficiary Notification Review documented that Medicare Part A skilled services began on 02/11/26 and the last covered day was 03/11/26, and that the facility initiated discharge from Medicare Part A services before the resident’s benefit days were exhausted. Despite this, no SNF ABN was provided to the resident or the resident’s representative. During interviews, the Social Services Director stated that the SNF ABN was issued hours prior to the last covered day but, upon reviewing her files, confirmed that no SNF ABN had actually been issued for this resident. She further explained that she believed an SNF ABN was only required if one skilled service remained and that if all skilled services were being discontinued, only the Notice of Medicare Non-Coverage (NOMNC) needed to be issued. The Administrator, however, stated that a resident should always receive both a SNF ABN and a NOMNC when Medicare Part A services are discontinued and benefit days remain. Review of the facility’s written policy dated 03/28/23 showed that the facility was required to issue SNF ABNs for initiation, reduction, or termination of extended care items or services when Medicare payment was not expected, which did not occur in this case.
Plan Of Correction
This Plan of Correction is submitted as required under State and Federal law. This Plan of Correction does not constitute an admission on the part of the Facility that the findings cited are accurate, that the findings constitute a deficiency or that the scope and severity regarding the deficiency cited are correctly applied. Any changes to the Facility's policies and procedures should be inadmissible in any proceeding on that basis. Without admitting or denying the validity or the existence of the alleged noncompliance, the Facility submits this Plan of Correction with the intention that it be inadmissible by any third party in any civil or other action against the facility or any employee, agent, officer, director or shareholder of the Facility. The Facility is utilizing this Plan of Correction as its allegation of substantial compliance as of 05/29/2026 F-0582 Corrective action for resident/s: On 5/14/26 Resident #34 was informed of rights and responsibilities related to Advanced Beneficiary Notice and voiced understanding of information for future reference by administrator. Identification of other residents who may be affected: Any resident receiving skilled services from nursing or therapy services. The Administrator audited all residents who were discharged from skilled services in the past 30 days to ensure they were issued a Notice of Non-Coverage and Advanced Beneficiary Notice on 5/29/26. No non-compliance was noted. Measures for systemic change: On 5/14/2026 Business Office Manager, Director of Rehab, Minimum Data Set nurse, Director of Nursing and Social Services Director were educated on proper procedure of issuing of Notice Of Medicare Non Coverage and Advanced Beneficiary Notice by administrator. All upcoming discharges from skilled services will be reviewed weekly at Utilization Review meeting to ensure notices will be delivered timely. How Corrective Action will be monitored: Administrator or designee to complete audits of all residents being discharged from skilled services to ensure they were issued a Notice of Non-Coverage and Advanced Beneficiary. This audit will be completed weekly x 4 weeks, then monthly x 2 months. Corrective action will be initiated for any noted non-compliance. Audit findings will be reviewed as part of the monthly quality assurance process to determine the need for further monitoring. Date of Compliance 5/29/26
Insulin Administration Errors and Failure to Prime Insulin Pens
Penalty
Summary
The deficiency involves the facility’s failure to maintain a medication error rate below 5%, with surveyors identifying 3 errors out of 28 medication administration opportunities, resulting in a 10.71% error rate. For one resident with type 2 diabetes mellitus and moderate cognitive impairment, the physician’s order directed Novolog insulin 10 units via subcutaneous pen-injector to be given before meals. During an observed medication pass, the LPN administered 10 units of Novolog insulin without priming the pen and did so after the resident had already consumed approximately 50% of the breakfast meal. The LPN later confirmed she did not prime the pen and acknowledged that the insulin was ordered to be administered prior to meals. Manufacturer instructions for the Novolog FlexPen specified that an air shot (priming) must be performed before each injection to ensure proper dosing. Another resident, also diagnosed with type 2 diabetes mellitus and with intact cognition, had orders for insulin glargine 35 units subcutaneously twice daily and insulin lispro 20 units subcutaneously before meals, plus 12 units subcutaneously if blood glucose was between 251 mg/dL and 300 mg/dL. During an observed medication administration, an LPN administered 35 units of insulin glargine and 32 units of insulin lispro without priming the insulin pens and after the resident had consumed approximately 90% of the breakfast meal, despite orders for insulin lispro to be given before meals. The LPN later stated she could not remember if she had primed the pen and acknowledged that the insulin was ordered to be administered prior to meals. Manufacturer information for insulin lispro stated that the pen must be primed before each injection to confirm insulin delivery and remove air, and that failure to prime could result in too much or too little insulin. The DON confirmed the expectation that insulin be administered as ordered, including priming each pen with two units before dialing the prescribed dose, and facility policy required medications, including insulin, to be administered safely, timely, and in accordance with prescriber orders and required time frames.
Plan Of Correction
This Plan of Correction is submitted as required under State and Federal law. This Plan of Correction does not constitute an admission on the part of the Facility that the findings cited are accurate, that the findings constitute a deficiency or that the scope and severity regarding the deficiency cited are correctly applied. Any changes to the Facility's policies and procedures should be inadmissible in any proceeding on that basis. Without admitting or denying the validity or the existence of the alleged noncompliance, the Facility submits this Plan of Correction with the intention that it be inadmissible by any third party in any civil or other action against the facility or any employee, agent, officer, director or shareholder of the Facility. The Facility is utilizing this Plan of Correction as an allegation of substantial compliance as of 5/29/2026. F-0759 Corrective action for resident/s: Residents #21 and #22 were assessed and evaluated by nurse and Director of Nursing 5/14/26. Resident #21 and #22 both denied any adverse effects and none were noted upon assessment by the Director of Nursing on 5/14/2026. Notification made to physician on 5/14/2026. LPN # 2 competency Eval on insulin administration with the Director of Nursing completed 5/14/2026. Identification of other residents who may be affected: Diabetic residents on assignment of LPN #2/station 2 have the potential to be affected and were assessed by the DON/Designee on 5/14/26 and found to be within normal limits. Measures for systemic change: All Nurses were educated by the Director of Nursing on the steps for Insulin administration per competency, diabetes clinical protocol policy, Medication and treatment orders policy, administering medications policy, and Obtaining fingerstick Glucose Level policy On 5/14/2026. How Corrective Action will be monitored: Director of Nursing and Assistant Director of Nursing will complete insulin administration audits on 5 nurses. This audit will be completed weekly x 4 weeks, then monthly x 2 months. Corrective action will be initiated for any noted non-compliance. Audit findings will be reviewed as part of the monthly quality assurance process to determine the need for further monitoring. Date of Compliance: 5/29/2026
Failure to Document Tray Line Food Temperatures in Dining Room Kitchenettes
Penalty
Summary
The deficiency involves the facility’s failure to document tray line food temperatures for meals served from the Harrison and McClellan Dining Room kitchenettes, as required by professional standards for food service safety and the facility’s own policy. Review of the “Trayline Taste & Temperature Log” (revised September 2018) showed missing temperature documentation for multiple meals from the Harrison Dining Room kitchenette, including dinner on 03/30/26 and 03/31/26, lunch and dinner on 04/01/26 and 04/02/26, dinner on 04/07/26, and lunch and dinner on 04/08/26 and 04/10/26. The Senior Director of Culinary Services confirmed during interview that tray line food temperatures were not documented on the log for these meals. Similarly, review of the same log for the McClellan Dining Room kitchenette revealed that tray line food temperatures were not documented for dinner on 04/01/26, breakfast and lunch on 04/02/26, and lunch and dinner on 04/07/26. The Senior Director of Culinary Services also verified these omissions during interview. The facility census at the time was 27 residents, and the governing “Food and Nutrition” policy, approved on 09/07/21, stated that the facility must store, prepare, distribute, and serve food in accordance with professional standards for food service safety.
Plan Of Correction
F812 The facility will continue to ensure food temperatures are completed before meals are served for all residents. To ensure compliance with this standard the following measures have been taken: 1. Immediately 4/15/26 culinary supervisor #224 was re-educated by Dietary Manager to this standard and policy "Food and Nutrition" which includes documentation of food temperatures. 2. All dietary staff have been re-educated to the standard and policy "Food and Nutrition" during the month of April 2026. 3. Audits of food temperature documentation to be completed by Dietary Manager 4 x per week for 4 weeks then weekly for 4 weeks. 4. Administrator to validate audits/compliance and provide additional training as needed. Administrator will present to QAPI committee for ongoing monitoring and further direction.
Failure to Conduct and Document Required Care Conferences
Penalty
Summary
The deficiency involves the facility’s failure to complete and document comprehensive care conferences at required intervals in accordance with care plan regulations and facility policy. For one resident with Parkinson’s disease with dyskinesia, cognitive communication deficit, hemiplegia and hemiparesis following cerebral infarction, transient cerebral ischemic attack, type II diabetes mellitus, and major depressive disorder, the record showed multiple MDS assessments over a one-year period, including annual, quarterly, and significant change assessments. However, only two care conferences were documented during the last 12 months, despite the expectation that care conferences be conducted quarterly with the resident and family when possible. The Unit Care Coordinator confirmed that no additional care conference documentation existed for this resident beyond the notes dated 04/21/25 and 01/02/26. A second resident, with diagnoses including aphasia following cerebrovascular disease, cerebral infarction, type II diabetes mellitus, unsteadiness on feet, difficulty in walking, coagulation defect, depression, and muscle weakness, also had multiple MDS assessments completed over the review period, including quarterly and annual assessments. The record contained a note that a care conference was offered to the resident’s representative, who declined to attend, but there was no documentation of any care conferences for the most recent 12 months. The Unit Care Coordinator confirmed that no other care conference documentation was available for this resident. Facility policy stated that periodic care conferences involving the resident, family, and the interdisciplinary team are part of the care planning process, but the required periodic care conferences and corresponding documentation were not completed for these two residents.
Plan Of Correction
THIS PLAN OF CORRECTION SERVES AS BERKELEY SQUARE'S CREDIBLE ALLEGATION OF SUBSTANTIAL COMPLIANCE AS OF June 1, 2026. Without admitting or denying the validity or existence of the alleged deficiencies, Berkeley Square provides the following Plan of Correction: F657 The facility will continue to document completion of care conferences at the required intervals for all residents, including residents #04 & #15. To ensure compliance with this standard the following measures have be taken: 1. The social service designee and the inter- disciplinary team were re-educated by the administrator to the facility policy "Care Conference" on 4/29/26 and verbalized understanding. 2. Care conferences for resident #04 and resident #15 were conducted on or before 4/29/2026 by the interdisciplinary team. 3. Review of all other residents was conducted by the social service designee to validate and ensure that care conference schedule is up to date with timely care conferences scheduled for them on 4/15/2026. Audits of care conferences to be completed weekly for four weeks and then monthly after that by the social service designee. Documentation of the care conference including any identified concerns in the medical record. Administrator to validate audits/compliance and provide additional training as needed. Administrator will present results of these audits to QAPI committee for ongoing monitoring and further direction.
Failure to Reevaluate Blood Glucose After Treatment for Hyperglycemia
Penalty
Summary
The facility failed to ensure that a resident with diabetes received treatment in accordance with professional standards of practice when nursing staff did not reevaluate the resident's blood glucose after treatment for severe hyperglycemia. The resident, admitted with diagnoses including Alzheimer's disease, type II diabetes mellitus, and depression, had physician orders for Humalog insulin on a sliding scale before meals, Lantus insulin 25 units daily, and lisinopril 5 mg daily. The resident required extensive assistance with activities of daily living, including transfers, toileting hygiene, eating, and bathing. On the evening in question, the resident's blood glucose was documented as 532 mg/dL, and the on-call provider was notified. The provider gave a new order to administer an additional 8 units of lispro (Humalog) and to recheck the blood glucose in 30 minutes. The electronic medication administration record showed that the blood glucose of 532 mg/dL was obtained at 9:00 p.m. and that the additional 8 units of lispro were administered at 9:21 p.m. However, there was no documentation in the resident's chart that the blood glucose was rechecked after the additional insulin was given. In an interview, the DON confirmed there was no evidence of reevaluation and verified that, according to the facility's "Abnormal Blood Glucose Procedure" policy, the resident should have been reevaluated and that the evaluation step should have been included in the progress note documentation.
Plan Of Correction
F684 The facility will continue to ensure all residents, including #03, receive treatment in accordance with professional standards of practice and reevaluated for hyperglycemia. To ensure compliance with this standard the following measures have been taken: 1. The director of nursing assessed resident #03, reviewed documentation and orders and found no ill effects immediately 4/16/26. 2. All licensed nurses were re-educated to facility policy "Blood Glucose Monitoring" by the Director of Nursing/designee in April 2026. 3. Audits of like-residents that require blood sugar checks to be completed by the director of nursing/designee two times a week for 4 weeks and then monthly after that to validate correct follow through when there is abnormally high blood glucose result. The Administrator will bring results of these audits to the QAPI committee for ongoing monitoring and further direction.
Failure to Act on Pharmacist Drug Regimen Recommendation for Thyroid Medication
Penalty
Summary
The deficiency involves the facility’s failure to ensure that pharmacy recommendations from the monthly drug regimen review were acted upon and documented for a resident. The resident was admitted with diagnoses including Parkinson’s disease, dementia, and hypothyroidism, and had current physician orders for levothyroxine 150 mcg once daily, buspirone 50 mg twice daily, and losartan 100 mg once daily. A medication regimen review dated 11/25/2025 included a consultant pharmacist recommendation that levothyroxine be administered consistently in the morning on an empty stomach, at least 30–60 minutes before food, per manufacturer instructions. There was no specific physician response in the medical record to this recommendation, and the facility’s policy stated that consulting pharmacist reviews are sent to nursing and addressed with the primary care provider or consulting specialist for review and follow-up. Review of the resident’s medication administration record for April 2026 showed levothyroxine scheduled for 9:00 a.m. On observation, the resident was seen eating breakfast in the dining area at 8:03 a.m., and an LPN reported administering the levothyroxine 150 mcg to the resident while the resident was in the dining area eating breakfast. The DON confirmed there was no evidence in the resident’s medical record explaining why the consultant pharmacist’s recommendation from 11/25/2025 was or was not acted upon. This lack of documented physician review and action on the pharmacist’s identified irregularity constituted noncompliance with the drug regimen review requirements.
Plan Of Correction
F756 The facility will continue to ensure the pharmacy recommendations from the monthly drug regimen review by a licensed pharmacist are acted upon for all residents, including #08. To ensure compliance with this standard the following measures have been taken: 1. Resident #08 was assessed by the registered nurse and med review completed by 4/28/26. After review of resident's drug regime's, it was discovered that resident #8 had 2 separate medication recommendations on the same form, to be reviewed by two separate practitioners, pharmacy has been instructed and agreed to separate meds on individual forms. 2. Licensed nurses re-educated to facility policy "Drug Regimen Review" by Director of nursing/designee in April 2026 and no later than 5/8/26. Licensed nurses are responsible for ensuring the reviews and recommendations are given to the physician for timely review. 3. Review of all other current residents Drug Regimen orders completed by Director of nursing/designee on 4/16/26 to ensure recommendations were followed up on/reviewed by the physician and address concerns if needed. 4. Audit of drug regime recommendations, pharmacy recommendations, and physician follow up to be completed weekly for four weeks by the Director of nursing/designee. Administrator will present results of these audits to the QAPI committee for ongoing monitoring and further direction.
Failure to Use Required Gait Belt During Ambulation Resulting in Resident Fall
Penalty
Summary
The deficiency involves the facility’s failure to ensure that a required gait belt was used while assisting a high fall‑risk resident with ambulation, resulting in a fall with head injury. The resident had multiple diagnoses including metabolic encephalopathy, hypertension, osteoarthritis, muscle weakness, gait and mobility abnormalities, major depressive disorder, anxiety, and visual hallucinations. Admission and subsequent MDS and fall risk assessments documented that the resident was severely cognitively impaired, required moderate to maximal assistance with transfers and ambulation, could not independently come to a standing position, exhibited loss of balance while standing, used an assistive device, and had decreased muscle coordination. The resident had a history of falls prior to admission and was assessed as being at high, later moderate, risk for falls. The resident’s fall care plan identified her as at risk for falls and included interventions such as providing maximum to moderate assistance with transfers and walking short distances, use of a walker and wheelchair, and following the facility’s fall protocol. Therapy notes and care conference documentation indicated that the resident leaned backwards when standing, required contact guard to minimal assistance for bed mobility and transfers, and needed constant verbal cueing for safe sequencing during toilet transfers. The physical therapist confirmed that the resident was to use a gait belt with staff when ambulating, and the DON verified that therapy had assessed the resident as requiring contact guard assistance and a gait belt for ambulation and transfers. On the day of the incident, a CNA was assisting the resident from her recliner to the bathroom using a walker. The CNA walked beside the resident, providing guidance and support, and reported having a hand on the resident while assisting her. As they approached the bathroom door, the CNA reached for the doorknob to open it, and at that moment the resident began to lose her balance and fell backwards to the floor, striking the back of her head. The nurse who responded found the resident on her back at the foot of the bed with her feet near the bathroom, noted a red raised area on the back of the head, and documented that the resident was not wearing a gait belt and that the gait belt was on the dresser. In the facility’s investigative summary and in interviews, the CNA acknowledged that she did not have a gait belt on the resident while ambulating her, despite the resident’s assessed need for hands‑on assistance and gait belt use per facility policy and the resident’s care and therapy plans.
Failure to Implement PD Orders and Monitor Resident Receiving Peritoneal Dialysis
Penalty
Summary
The deficiency involves the facility’s failure to implement pre-admission physician orders for peritoneal dialysis (PD) and to provide ongoing monitoring for a resident with chronic kidney disease (CKD) stage five who required PD. Pre-admission orders dated 11/14/25 specified three daily PD exchanges at 6:00 A.M., 2:00 P.M., and 10:00 P.M., and directed staff to monitor for signs and symptoms of peritonitis, including fever, abdominal pain, and cloudy effluent. These monitoring orders were not entered into the facility’s physician orders. The resident’s care plan noted the need for PD and included general monitoring interventions (labs, signs of bleeding, bacteremia, septic shock, and significant vital sign changes), but did not specifically address the ordered monitoring for peritonitis. Review of PD documentation showed incomplete and inconsistent charting of treatments and resident condition. The paper peritoneal flowsheet had columns for time of PD and condition/comments, including instructions to call the nurse immediately for cloudy fluid, abdominal pain, or fever. However, the first entry on 11/15/26 at 2:00 P.M. only noted that the PD nurse completed the exchange, and the 10:00 P.M. entry that day had no condition/comment documentation. Subsequent days (11/16/25, 11/17/25, and 11/18/25) contained only one condition/comment entry per day rather than for each exchange, and there was no documentation that the 6:00 A.M. PD on 11/18/25 was completed. The PD cycler flowsheet starting 11/19/25 lacked any description of the effluent on multiple days. The PD nurse from the dialysis company stated facility staff were expected to monitor effluent for cloudiness and assess for abdominal pain and fever, and the DON confirmed there was no electronic physician order for peritonitis monitoring or for use of the PD cycler, that the paper charting did not allow for effluent description or symptom documentation for each treatment, and that PD was not documented at one ordered time. The facility’s dialysis policy required ongoing assessment and monitoring for complications before, during, and after treatments, which was not reflected in the documentation for this resident.
Improper Infection Control During Medication Administration
Penalty
Summary
Surveyors identified a deficiency in infection prevention and control related to medication administration for Resident #29. The resident was admitted on 02/28/14 with diagnoses including depression, traumatic brain injury, and anxiety, and had impaired cognition per a quarterly MDS assessment. During an observation on 03/25/26 at 6:58 A.M., RN #281 prepared the resident’s medications by removing an Amoxicillin-Pot Clavulanate tablet from the medication card and pushing it directly into her ungloved hand, then using her fingers to place the pill into a medication cup. The same process was observed for multiple other medications, including Escitalopram Oxalate, Furosemide, Sennosides, Lyrica, and Vitamin D, each being pushed from the card into the RN’s ungloved hand and then transferred by her fingers into the medication cup before administration to Resident #29. In a subsequent interview at 7:27 A.M. the same day, RN #281 confirmed she had placed each medication into her ungloved hands prior to administration and acknowledged that the proper procedure was to push the pills directly from the card into the medication cup. Review of the facility’s “Medication Administration – General guidelines” policy, revised 10/08/25, stated that medications are to be administered in accordance with good nursing principles and practices. This practice failure was cited as a deficiency under Complaint Number 2681777.
Improper Use of Wheelchair as a Physical Restraint
Penalty
Summary
Surveyors identified a deficiency related to the facility’s failure to ensure a resident was free from physical restraints. Resident #7, admitted with diagnoses including Alzheimer’s disease, diabetes mellitus, and anxiety disorder, was documented on a recent MDS as rarely understood and dependent for ADLs except eating. The resident ambulated independently on the unit without an assistive device and had documented verbal and other behaviors occurring one to three days during the look-back period. The care plan noted the resident had potential to be physically aggressive, chase staff, throw objects, and be combative with care, with interventions such as offering choices, administering medications as ordered, and intervening early when agitation occurred. During an observation and interview, Resident #7 was found sitting in a chair with the right arm of the chair positioned against the nursing station and a wheelchair placed directly in front of him. The left arm of the wheelchair was also against the nursing station, and both wheelchair wheels were locked, creating a barrier that appeared to restrain the resident, who was sleeping with his knees touching the locked wheelchair. An LPN confirmed both wheelchair wheels were locked and that the wheelchair should not have been placed in front of the resident. A CNA reported she had placed the wheelchair there in preparation to get the resident up for lunch, was unable to transfer him, and left the wheelchair in that position, acknowledging it was wrong to keep it there. The facility’s physical restraint policy stated that physical restraints are not used except when alternatives are not appropriate or effective for treating a medical symptom and defined physical restraints as any device attached or adjacent to the body that the individual cannot easily remove and that restricts freedom of movement or access to the body.
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