Above average — CMS composite of the measures below.
A standard survey is most likely before around August 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Odelia Healthcare during CMS and state inspections, most recent first.
A resident with limited English proficiency did not receive qualified interpreter services as required by facility policy. Instead, family members were relied upon for interpretation, leading to communication issues about the resident's care and treatment, as confirmed by interviews with family and staff.
A resident's MDS assessment was not accurately coded to include an active diagnosis of hematuria, despite hospital discharge documentation and ongoing symptoms indicating its presence. Facility staff, including the MDS Coordinator and DON, confirmed that the diagnosis was omitted from the MDS because it was not being treated in-house, resulting in incomplete assessment documentation.
A resident admitted with a hospital diagnosis of hematuria did not have this condition documented in the admission record, care plan, or MDS, and did not receive appropriate monitoring or treatment. Despite clear hospital discharge instructions, staff failed to complete a urinalysis as ordered, and the resident experienced a decline in condition, leading to hospital readmission for hematuria.
The facility did not provide enough dietary staff to ensure timely meal delivery, resulting in frequent delays of meal trays to residents' rooms. Several residents reported receiving meals late, sometimes up to an hour past scheduled times, with food often arriving cold and causing missed activities. Dietary management confirmed ongoing staffing shortages and vacant positions, which contributed to the late meal service.
A resident's funds were misappropriated by a Transport Driver who used the resident's debit card to make unauthorized withdrawals totaling $480. The incident began when the driver asked the resident for money, and the resident allowed him to withdraw $50. However, the driver did not return the card and made additional unauthorized withdrawals. The facility Administrator was informed, initiated an investigation, and the driver was terminated. The resident's bank refunded the missing money.
A facility failed to readmit a resident after hospitalization, despite the hospital's recommendation for return. The decision was made without proper documentation or communication with the resident or their POA, citing the need for a memory care unit due to dementia. Interviews revealed no clear reason for the non-readmission, and the resident's POA was not informed.
The facility failed to provide timely written notification of transfer or discharge to a resident, the resident's representative, and the Ombudsman. The resident was admitted to a hospital and not allowed to return to the facility without proper communication or written notice, leaving the resident's representative unaware of the discharge reasons, the resident's location, and their right to appeal.
Failure to Provide Interpreter Services for Non-English Speaking Resident
Penalty
Summary
The facility failed to provide a qualified interpreter for a resident who was primarily Spanish-speaking and had a documented communication problem related to language. According to the facility's Interpreter Services policy, staff with second language abilities were to be identified and utilized as interpreters to ensure non-English speaking residents could communicate their needs and preferences. However, record reviews and interviews revealed that interpreter services were not arranged for the resident during his stay. Instead, interpretation was primarily performed by family members present at the bedside. Interviews with the resident's daughter and spouse indicated ongoing issues with communication regarding the resident's abdominal pain, urinary problems, and concerns about inconsistent monitoring and care. The Social Services Assistant confirmed that no interpreter services were arranged, and the DON acknowledged that the lack of an interpreter could lead to miscommunication and affect the resident's quality of care. The deficiency was directly related to the facility's failure to follow its own policy and ensure effective communication for a resident with limited English proficiency.
Failure to Accurately Code MDS for Active Diagnosis
Penalty
Summary
Facility staff failed to accurately code a resident's Minimum Data Set (MDS) assessment by omitting an active diagnosis of hematuria, despite multiple sources documenting the condition. The resident was admitted with hospital discharge orders and documentation indicating hematuria, including a primary diagnosis and care plan for hematuria. However, the admission record did not list hematuria as a diagnosis, and the admission MDS assessment did not document it as an active diagnosis. Subsequent records, including a change in condition evaluation and progress notes, continued to reference hematuria and related symptoms, such as increased confusion, weakness, and the presence of blood in the urine. Interviews with the MDS Coordinator and the DON confirmed that the diagnosis of hematuria was not included in the resident's MDS assessments. The MDS Coordinator stated that symptoms were not added to the active diagnoses list if the facility was not treating the condition in-house, and the DON acknowledged that it was the MDS Coordinator's responsibility to ensure the diagnosis was included. This omission resulted in the resident's MDS not reflecting the active diagnosis of hematuria, as required.
Failure to Document and Treat Hematuria Following Hospital Discharge
Penalty
Summary
The facility failed to ensure that a resident received care for hematuria, a diagnosis documented on the hospital discharge paperwork. Upon admission, the resident's record did not include hematuria as a diagnosis, and subsequent documentation—including the care plan, Minimum Data Set (MDS), and provider progress notes—lacked any reference to treatment or monitoring for hematuria. Despite the hospital discharge instructions specifying care for hematuria, the facility did not incorporate this diagnosis into the resident's plan of care or active diagnoses list. The MDS Coordinator confirmed that hematuria was omitted from the MDS because the facility was not treating the condition in-house, and the Director of Nursing acknowledged that staff failed to document the diagnosis and complete a urinalysis as ordered. The resident experienced a significant decline in condition, including decreased food and fluid intake, increased confusion, general weakness, urine retention, and severe abdominal pain. The resident was readmitted to the hospital with hematuria as the primary diagnosis and later returned to the facility, where blood in the urine was again observed and a urinalysis was ordered but not obtained. Throughout this period, there was no documentation of treatment for hematuria in the provider notes, and the care plan remained incomplete regarding this diagnosis.
Insufficient Dietary Staffing Leads to Delayed Meal Service
Penalty
Summary
The facility failed to provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. Observations and interviews revealed that meal trays were frequently delivered late to residents' rooms, with some meals arriving up to an hour past scheduled times. Multiple residents reported receiving their meals late, with specific instances of dinner being served as late as 7:30 pm or 8:00 pm, and breakfast trays arriving at 9:00 am, outside of the scheduled meal times. Residents also reported that food often arrived cold and that late meal service caused them to miss scheduled activities. Interviews with the Dietary Manager and Assistant Dietary Manager confirmed ongoing staffing shortages, including six vacant positions in the Dietary Department. They acknowledged that being short staffed, particularly on weekends and at lunch time, contributed to the delays in meal service. The Dietary Manager also noted that a cook leaving during dinner service further exacerbated the issue. These factors directly led to the facility's inability to provide timely meal service to residents receiving room trays.
Staff Exploitation of Resident's Funds
Penalty
Summary
The facility failed to protect a resident from exploitation by a staff member, specifically a Transport Driver, who misappropriated the resident's funds. The incident began when the Transport Driver asked the resident for money, and the resident agreed to let him use his debit card to withdraw $50, with $20 intended for the driver and $30 for the resident. However, the Transport Driver did not return the debit card and subsequently made two unauthorized withdrawals of $240 each, totaling $480, from the resident's account. This unauthorized use of the resident's debit card caused undue stress and anxiety for the resident upon discovering the missing funds. The facility Administrator was informed of the incident by the resident, who initially did not report it because he believed the Transport Driver would repay him. Upon learning of the unauthorized withdrawals, the Administrator initiated an investigation, during which the Transport Driver admitted to taking the money without permission. The resident's bank refunded the missing amount, and the Administrator reported the incident to local law enforcement. The Transport Driver was suspended and later terminated following the investigation. The facility also reeducated its staff on the exploitation policy to prevent future occurrences.
Failure to Readmit Resident After Hospitalization
Penalty
Summary
The facility failed to readmit a resident back to the facility after being sent to the hospital for evaluation and treatment. The resident, who had a history of a broken left leg, high blood pressure, GERD, and generalized muscle weakness, was transported to the hospital after a fall but did not sustain any injury requiring hospital admission. Despite the hospital's recommendation for the resident to return to the facility, the facility's social worker informed the hospital that the resident could not return, citing the need for a memory care unit or a sitter due to the resident's dementia. This decision was made without proper documentation or communication with the resident or their Power of Attorney (POA). The bed hold release agreement was signed by the Administrator but not by the resident or their representative, and it contained a handwritten note stating that the facility would not accept the resident back and that the resident was better suited for a memory care facility. Interviews with the facility's social services director, Assistant Director of Nursing (ADON), and Administrator revealed that there was no clear reason documented for the resident's non-readmission. The ADON mentioned that the resident had a severe cognitive impairment and had expressed a desire to leave the facility once, leading to the placement of a wander guard. However, no communication was made with the resident or their POA regarding the decision not to readmit the resident. The hospital social worker confirmed that the facility refused to accept the resident back, and the resident's POA stated that they were not informed by the facility about the non-readmission. The POA expressed that the resident liked the facility and would have preferred to return there.
Failure to Provide Timely Notification of Transfer or Discharge
Penalty
Summary
The facility failed to ensure timely written notification of transfer or discharge to a resident, the resident's representative, and the Ombudsman. The deficiency involved a resident who was admitted to a hospital and subsequently not allowed to return to the facility. The facility did not communicate with the resident or the resident's Power of Attorney (POA) about the discharge, nor did they provide written notice or inform them of the right to appeal the decision. The Assistant Director of Nursing (ADON) and the facility Administrator both acknowledged that they did not contact the resident or the POA during the discharge process, believing the resident would be better cared for in a memory care facility. The hospital social worker confirmed that the facility refused to accept the resident back, and the resident's POA stated he was never contacted by the facility regarding the discharge. Additionally, the Ombudsman reported that he was not notified in writing about the resident's discharge. This lack of communication and failure to provide written notice of transfer or discharge violated regulatory requirements and left the resident's representative unaware of the discharge reasons, the resident's location, and their right to appeal the decision.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Albuquerque
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Advanced Health Care Of Albuquerque | 1.4 mi | ★★★★★ | 0 | 0 |
| Manzano Del Sol By Purehealth | 2.5 mi | ★★★★★ | 48 | 1 |
| Spanish Trails Wellness & Rehabilitation | 2.8 mi | ★★★★★ | 12 | 0 |
| Albuquerque Heights Healthcare And Rehabilitation | 3.2 mi | ★★★★★ | 12 | 0 |
| Princeton Health & Rehabilitation | 3.6 mi | ★★★★★ | 8 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.