Above average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Warde Health Center during CMS and state inspections, most recent first.
Medication storage and labeling were not maintained properly on a medication cart. An LPN found an opened ophthalmic drop, an opened insulin pen, and another opened ophthalmic drop that had a date-opened label, but two of the items lacked required opening dates or expiration dating. Manufacturer directions and facility policy both required date-opened labeling and shortened dating for certain opened products such as insulin pens and ophthalmic drops.
The facility failed to develop a care plan for psychotropic medications for a resident administered Prozac, Wellbutrin, and Buspar for depression. Symptoms included staying in the room, occasionally attending meals, and sleeping late. Non-pharmacological approaches included life enrichment, room visits, reading, and movies. The comprehensive care plan did not include a care plan for psychotropic medications or symptom management, as confirmed by the DON.
The facility failed to follow physician orders for two residents. One resident did not receive prescribed medications for constipation on multiple occasions, and another resident's blood glucose monitoring was not documented on six specific days. The Director of Nursing confirmed these deficiencies.
Medication Storage and Labeling Deficiency
Penalty
Summary
The facility failed to ensure medications were stored safely by not removing expired medications and by not properly labeling medications with shortened shelf-life after opening. During observation of the Mercy Hall medication cart, Resident #3’s Latanoprost 0.005% ophthalmic drops were found opened without a date of opening or expiration, and Resident #6’s Lantus Solostar insulin pen was also opened without a date of opening or expiration. Resident #19’s Rhopressa 0.02% ophthalmic drops were opened and labeled with an opening date of 1/12/26. Staff A, an LPN, confirmed the findings during interview. Review of the manufacturer instructions showed Rhopressa may be kept for up to 6 weeks after opening, Lantus Solostar must be discarded 28 days after opening, and opened Xalatan (latanoprost) ophthalmic solution may be stored for 6 weeks. The facility policy titled Medication Administration, General Guidelines, stated the nurse shall place a date-opened sticker on medication if one is not provided by the pharmacy and enter the date opened, and that certain products such as multi-dose vials and ophthalmic drops have shortened end-of-use dating once opened.
Failure to Develop Care Plan for Psychotropic Medications
Penalty
Summary
The facility failed to develop a care plan for psychotropic medications for one resident out of five reviewed for unnecessary medications in a sample of twelve residents. The resident was administered three psychotropic medications (Prozac, Wellbutrin, and Buspar) between March 1, 2024, and March 27, 2024, for depression. Symptoms included staying in the room, occasionally attending meals, and sleeping late. Non-pharmacological approaches included life enrichment, room visits, reading, and movies. However, the comprehensive care plan did not include a care plan for psychotropic medications or symptom management. This was confirmed by the Director of Nursing during an interview.
Failure to Follow Physician Orders for Medications and Monitoring
Penalty
Summary
The facility failed to follow physician orders for two residents, leading to deficiencies in care. For Resident #7, the Medication Administration Record (MAR) indicated orders for Milk of Magnesia, Polyethylene Glycol 3350, and Senna S to be administered as needed for constipation. However, the Bowel Elimination Record showed that the resident did not have a bowel movement for multiple consecutive days on three separate occasions, and the prescribed medications were not administered. The Director of Nursing confirmed these findings and revealed that the facility did not have a bowel policy or protocol in place. For Resident #24, the MAR revealed a physician order for blood glucose monitoring twice a day. However, there was no documentation of morning glucose monitoring on six specific days in March 2024. The Director of Nursing confirmed the lack of documentation. These failures indicate that the facility did not adhere to professional standards of quality in following physician orders for these residents.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Windham
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Salemhaven | 3.3 mi | ★★★★★ | 15 | 0 |
| Pleasant Valley Nursing And Rehab Center | 6.2 mi | ★★★★★ | 5 | 0 |
| Derry Center For Rehabilitation And Healthcare | 6.3 mi | ★★★★★ | 5 | 0 |
| Nevins Nursing & Rehabilitation Center | 7.1 mi | ★★★★★ | 13 | 0 |
| Cedar View Rehabilitation And Healthcare Center | 7.2 mi | ★★★★★ | 5 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.