Above average — CMS composite of the measures below.
The next survey window likely opens around October 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Mountain View Community during CMS and state inspections, most recent first.
A resident with a PRN oxycodone order for moderate-severe pain received the medication multiple times when documented pain scores were 0 to 4. MAR review showed doses given for pain levels that the facility’s pain policy classified as mild or no pain, and the Unit Mgr confirmed the findings.
Expired Tramadol remained in a med cart for a resident. During observation, an MNA found the resident’s Tramadol 50 mg card with a pharmacy expiration date that had already passed, and the narcotic administration record showed the medication had been given after expiration. The MNA confirmed the med was administered after it had expired.
A staff member posted about a resident’s transfer to the hospital on social media and included the resident’s daughter’s name plus details about pain and a spinal issue. The post was recognized by others as referring to the resident, and the HIM confirmed making the comment. The facility’s social media policy states employees must not disclose confidential or sensitive information.
The facility failed to ensure appropriate monitoring and justification for the continued use of antipsychotic medications for two residents. One resident was prescribed Seroquel without identified target behaviors or a care plan, while another was on Abilify with no recent documented behaviors and no behavior monitoring plan. Both cases lacked non-pharmacological interventions, and the findings were confirmed by facility staff.
Inappropriate Administration of PRN Pain Medication
Penalty
Summary
The facility failed to meet professional standards of care for pain management for one resident reviewed. The resident had a physician order for oxycodone 5 mg, 1 tablet by mouth every 4 hours as needed for moderate-severe pain. Review of the August 2025 MAR showed the resident received oxycodone on 8/12 for a pain level of 0. Review of the September 2025 MAR showed oxycodone was administered on 9/1 for a pain level of 0, on 9/2, 9/4, and 9/5 for a pain level of 4, on 9/6 for a pain level of 3, and on 9/12, 9/16, 9/19, 9/21, and 9/22 for a pain level of 4. The facility policy titled Pain Assessment and Management defined mild pain as 1-4, moderate as 5-6, and severe as 7-10. Staff E, the Unit Manager, confirmed the findings during interview.
Expired Tramadol Remained in Medication Cart
Penalty
Summary
The facility failed to ensure that expired medications were removed from use for 1 of 2 medication carts observed. During observation of the Mount [NAME] medication cart with Staff A, Resident #97's Tramadol 50 mg medication card was found with a pharmacy expiration date of 7/30/25. Review of the narcotic administration book showed that the resident had received one Tramadol on 8/4/25. During interview, Staff A confirmed that the medication had been administered to Resident #97 on 8/3/25 and that it had expired on 7/30/25.
Failure to Protect Resident Privacy on Social Media
Penalty
Summary
The facility failed to protect the personal privacy of a resident when a staff member posted information about Resident #77 on social media. The complaint alleged that a post made on 8/28/25 revealed that the resident was being transferred from the facility to a local hospital and included the resident’s daughter’s name, along with information that Resident #77 had pain and a spinal issue. The complainant stated that someone sent the social media post because they recognized it referred to the complainant’s mother. During interviews, Staff G, the Quality Director, confirmed being informed that a social media comment had been posted about Resident #77’s hospital transfer, and Staff F, the Health Information Manager, confirmed making the comment on a social media platform about Resident #77’s transfer to the hospital. Staff F stated they were counseled by administration about not sharing information on social media. Review of the facility’s Social Media Policy stated that employees must take proper care not to purposely or inadvertently disclose any information that is confidential or sensitive.
Failure to Monitor and Justify Antipsychotic Medication Use
Penalty
Summary
The facility failed to ensure that residents receiving antipsychotic medications had appropriately identified behaviors for the continued use of these medications. This deficiency was identified for two residents. One resident was prescribed Seroquel for psychosis, but there were no identified target behaviors or psychotic symptoms monitored to support the use of the medication. Additionally, this resident was not receiving psychiatric services and did not have a care plan for behavior monitoring or any non-pharmacological interventions. The findings were confirmed by the Nurse Practitioner and the Director of Nursing. Another resident was observed to be non-responsive and dependent on staff for all activities of daily living. This resident had been prescribed Abilify for unspecified psychosis, but the last documented behavior was over a year ago. There were no care plans for behavior monitoring or non-pharmacological interventions, and psychiatry notes indicated no active behaviors. The resident was on end-of-life care, and staff were unaware of any current or recent behaviors. The Director of Nursing confirmed the last known behavior was documented over a year ago.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Ossipee
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Wolfeboro Bay Center | 8.2 mi | ★★★★★ | 7 | 0 |
| Golden View Health Care Center | 18.4 mi | ★★★★★ | 3 | 0 |
| Belknap County Nursing Home | 19.9 mi | ★★★★★ | 14 | 0 |
| Laconia Rehabilitation Center | 20.2 mi | ★★★★★ | 0 | 0 |
| Saint Francis Rehabilitation And Nursing Center | 20.7 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.