Average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Whitestone A Masonic And Eastern Star Community during CMS and state inspections, most recent first.
A resident with multiple medical conditions, including use of an anticoagulant, sustained extensive bruising after therapy staff used a sit to stand mechanical lift for stand strengthening in a manner not consistent with manufacturer instructions. The sling slipped during use, causing injury, and the facility lacked the correct manual for the lift and failed to investigate the incident promptly. The resident was later hospitalized for a syncopal episode and acute blood loss anemia related to the injury.
A nurse continued to work with an expired LPN license after the facility failed to verify and track her licensure status. The nurse was unaware of the expiration until notified by the state Board of Nursing, and facility leadership provided conflicting accounts regarding responsibility and processes for license tracking and notification.
A resident with severe cognitive impairment and sensorineural hearing loss was not provided with hearing aids as required by her care plan. Staff were unaware of the missing devices, and multiple searches failed to locate them. The loss of the hearing aids was not identified or addressed by the facility until brought to their attention during the survey, and no investigation or replacement had been initiated prior to that point.
A nurse administered 2 units of Humalog insulin to a resident who was not prescribed insulin and did not have diabetes, after checking the resident's blood glucose and failing to properly identify the patient. The error was discovered and reported, with no adverse effects observed. The nurse responsible was not available for interview and is no longer employed at the facility.
A resident's medical record inaccurately reflected that a hearing aid was applied on several occasions, as documented by a nurse who later admitted she had never seen the resident with hearing aids and that her documentation was in error. Facility leadership confirmed that staff should not record tasks as completed if they were not performed.
Improper Use of Mechanical Lift Results in Resident Injury and Hospitalization
Penalty
Summary
The facility failed to utilize a sit to stand mechanical lift according to the manufacturer's instructions, resulting in a significant injury to a resident. The sit to stand lift was used by physical therapy staff for stand strengthening exercises, which is not an intended use per the manufacturer's guidelines. An additional strap was placed under the resident's buttocks to aid in standing, a modification not recommended by the manufacturer. During a session, the sling slipped, causing extensive bruising under the resident's left arm, left side, and across her breast. The facility did not have the correct manufacturer's manual available for the specific lift used, and staff were not following the intended use or safety instructions for the equipment. The resident involved had a complex medical history, including recent surgical repair of the left lower leg, physical deconditioning, obesity, and was prescribed a daily anticoagulant for atrial fibrillation. She was dependent on staff for all transfers and was cognitively intact. After the incident with the lift, the resident experienced pain and extensive bruising, which was reported by her family member to nursing staff. The following day, the resident suffered a syncopal episode with low blood pressure and was subsequently hospitalized. Hospital records indicated that the syncope was likely related to dehydration and acute blood loss anemia, with the bruising and bleeding into the skin under her arm contributing to her condition. She required a blood transfusion during her hospital stay. The facility also failed to investigate the cause of the bruising in a timely manner and did not complete an incident report. Multiple staff members, including the DON and Unit Manager, were unaware of the incident until after the resident was sent to the hospital. There was no written therapy plan for using the sit to stand lift for stand strengthening, and the use of the additional strap was not documented or approved. The lack of proper documentation, failure to follow manufacturer guidelines, and inadequate supervision contributed to the resident's injury and subsequent hospitalization.
Failure to Verify and Track Nursing License Expiration
Penalty
Summary
The facility failed to verify that one of its nurses, Nurse #4, maintained a valid, non-expired nursing license. Record review and staff interviews revealed that Nurse #4 was employed as an LPN and continued to work at the facility after her license had expired. Nurse #4 was unaware of her license expiration until she received a letter from the state Board of Nursing. She reported that she had not worked for a period due to surgery and chemotherapy and did not recall receiving any renewal reminders from the facility or the Board of Nursing. The facility did not notify her of the license expiration, and she confirmed she had not worked since discovering her license was expired. Interviews with facility leadership indicated inconsistencies in the tracking and notification process for nursing licensure. The DON stated that the facility was responsible for tracking licenses and notifying staff 30 days prior to expiration, with the human resources department handling notifications. However, the Human Resource Director described a system in place since 2021 that should have sent automatic reminders to the employee and relevant staff, but could not explain why Nurse #4's case was missed. The Administrator stated that the facility did not keep track of nursing licensures and considered it the employee's responsibility to maintain current licensure.
Failure to Identify and Replace Missing Hearing Aids for Resident with Hearing Impairment
Penalty
Summary
The facility failed to identify and address the loss of hearing aids for a resident with severe cognitive impairment and sensorineural hearing loss. The resident was admitted with a diagnosis of dementia and hearing loss, and her care plan required the use of hearing aids daily. Despite this, observations revealed that the resident was not wearing hearing aids, and staff interviews indicated that the hearing aids had been lost and not replaced. The resident's emergency contact confirmed that the hearing aids had been lost on more than one occasion and that communication was more effective when the resident wore them. Multiple staff members, including nurses, reported never having seen or applied hearing aids for the resident, and searches of the medication storage room, medication cart, and the resident's room did not locate the devices. The Director of Nursing and Administrator were unaware of the missing hearing aids until informed during the survey. There was no evidence that the facility had investigated the loss of the hearing aids or arranged for a replacement or an appointment to maintain the resident's hearing abilities prior to the survey.
Significant Medication Error: Insulin Administered to Wrong Resident
Penalty
Summary
A significant medication error occurred when a nurse administered 2 units of Humalog insulin to a resident who did not have a prescription for insulin and was not diagnosed with diabetes. The nurse checked the resident's blood glucose level, found it to be 195, and proceeded to give the insulin, which was actually prescribed for another resident. The error was identified and documented in a medication incident report, which confirmed that the nurse had failed to properly identify the resident before administering the medication. The resident involved had a history of hypertension, hyperlipidemia, major depressive disorder, dysphagia, left shoulder pain, and macular degeneration, and was noted to be cognitively impaired. According to the Minimum Data Set, the resident did not receive insulin as part of their regular care. Interviews with the resident's representative, the DON, and other staff confirmed that the resident did not have an insulin order and had no history of diabetes. The nurse responsible for the error was not available for interview, but it was confirmed by multiple sources that the nurse had administered the medication to the wrong resident. The incident was reported to the medical provider, the resident's representative, and the DON. The resident's blood glucose levels were monitored following the error, and no adverse effects or negative outcomes were observed. The facility's pharmacy consultant and medical director were also notified and confirmed that no harm resulted from the error. The nurse involved in the incident was no longer employed at the facility following the event.
Inaccurate Documentation of Hearing Aid Application in Medical Record
Penalty
Summary
The facility failed to ensure the accuracy of a resident's medical record regarding the application of a hearing aid. Review of the Treatment Administration Record (TAR) and Medication Administration Record (MAR) for one resident showed documentation indicating the resident's right hearing aid was applied on multiple dates. However, a nurse who documented these entries stated during interviews that she had never seen the resident with hearing aids and acknowledged that any indication she had applied the hearing aid was a mistake. Both the Director of Nursing and the Administrator confirmed that staff should not document tasks as completed if they were not actually performed.
What surveyors are citing around you — mapped
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 186 citations issued within 25 miles in the last 12 months — including the 5 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Greensboro
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Piedmont Hills Center For Nursing And Rehab | 0.5 mi | ★★★★★ | 14 | 0 |
| Camden Health And Rehabilitation | 2.2 mi | ★★★★★ | 0 | 0 |
| Friends Homes At Guilford | 3.1 mi | ★★★★★ | 1 | 0 |
| Maple Grove Health And Rehabilitation Center | 3.3 mi | ★★★★★ | 2 | 0 |
| Greenhaven Health And Rehabilitation Center | 3.4 mi | ★★★★★ | 2 | 2 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.