Below average — CMS composite of the measures below.
A standard survey is most likely before around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at White Oak Manor-kings Mountain during CMS and state inspections, most recent first.
A resident was not protected from abuse or neglect, including physical, mental, or sexual abuse, physical punishment, or neglect by any individual, resulting in a deficiency for the facility.
The facility did not timely report suspected abuse, neglect, or theft, nor did it report the results of its investigation to the proper authorities as required.
The facility did not attempt alternatives before using a bed rail and failed to assess a resident for safety risks, review risks and benefits with the resident or representative, obtain informed consent, or ensure proper installation and maintenance of the bed rail.
A resident was not adequately prepared for transfer or discharge, and the process did not fully address the individual's needs and preferences, resulting in a deficiency related to safe and appropriate transition planning.
A resident with a known allergy to tubersol was given a Mantoux test containing tubersol, as documented in their records and MAR. The nurse administered the test without recognizing the allergy, resulting in a mild skin reaction. Staff interviews confirmed the allergy was clearly marked and should have been checked prior to administration.
A deficiency was cited for not ensuring a resident's right to dignity, self-determination, communication, and the exercise of their rights. The report does not specify the exact circumstances or individuals involved.
Staff did not keep a resident's personal and medical records private and confidential, resulting in unauthorized access or disclosure of sensitive information.
A resident who was unable to perform activities of daily living did not receive the necessary care and assistance from staff, resulting in unmet needs.
The facility failed to develop a comprehensive care plan for a resident with a urinary catheter and opioid use. Despite physician orders and MDS indications, the care plan did not address these needs. Interviews revealed that the oversight was due to the inexperience of the MDS nurses.
A nurse failed to follow the Hand Hygiene policy by not sanitizing her hands after removing gloves used to clean stool and before donning clean gloves to apply treatment to a resident. The nurse also did not sanitize her hands before refastening the resident's brief. The Infection Preventionist and DON confirmed the nurse's actions were against the facility's policy.
A facility failed to provide a privacy curtain for a room in the memory care unit, leaving a severely cognitively impaired resident without privacy for two to three weeks. Staff were aware of the issue but did not complete a work order to replace the curtain.
Failure to Protect Residents from Abuse and Neglect
Penalty
Summary
The facility failed to protect residents from all forms of abuse, including physical, mental, and sexual abuse, as well as physical punishment and neglect by any individual. This deficiency indicates that there was at least one instance where a resident was not safeguarded from such mistreatment, as required by regulations.
Failure to Timely Report Suspected Abuse, Neglect, or Theft
Penalty
Summary
The facility failed to timely report suspected abuse, neglect, or theft and did not report the results of the investigation to the proper authorities. This deficiency was identified based on a review of facility practices and documentation, which showed that when an incident of suspected abuse, neglect, or theft occurred, the required notifications and reporting to authorities were not completed within the mandated timeframe. The report does not provide specific details about the individuals involved or the nature of the incident, but it clearly states that the reporting and communication requirements were not met.
Failure to Follow Bed Rail Assessment and Consent Procedures
Penalty
Summary
The facility failed to follow required procedures before the use of a bed rail. Specifically, the facility did not attempt alternative approaches prior to using a bed rail. When a bed rail was determined to be necessary, the facility did not assess the resident for safety risks, did not review the risks and benefits with the resident or their representative, and did not obtain informed consent. Additionally, the facility did not ensure the bed rail was correctly installed and maintained. These actions and omissions resulted in noncompliance with regulations regarding the safe use of bed rails for residents.
Failure to Ensure Safe and Appropriate Transfer/Discharge
Penalty
Summary
The facility failed to ensure that the transfer or discharge process met the resident's needs and preferences, and did not adequately prepare the resident for a safe transfer or discharge. The report identifies a deficiency related to the lack of proper planning and preparation for the resident's transition, which is necessary to ensure continuity of care and resident well-being.
Administration of Medication Despite Documented Allergy
Penalty
Summary
A resident with a documented allergy to tubersol was administered a Mantoux test using tubersol, despite clear indications in the admission paperwork and on the Medication Administration Record (MAR) that the resident had an allergy to this substance. The allergy was noted in the resident's records, although the specific reaction was not detailed. The nurse administered the test and only realized the allergy after the fact, at which point the Nurse Practitioner (NP) was notified. The resident was monitored and experienced a mild skin reaction at the injection site, which was managed according to subsequent medical orders. Interviews with facility staff, including the Director of Nursing (DON), pharmacist, NP, and Administrator, confirmed that the allergy was documented and should have been checked prior to administration. The pharmacist emphasized the risk of administering a medication to someone with a known allergy, and the NP stated that staff are expected to verify orders before giving any medication. The incident was attributed in part to previous instability in the DON position, which had led to ongoing medication errors within the facility.
Failure to Honor Resident Rights
Penalty
Summary
A deficiency was identified regarding the failure to honor the resident's right to a dignified existence, self-determination, communication, and the exercise of their rights. The report notes that the facility did not ensure these resident rights were upheld, but does not provide specific details about the actions or inactions that led to this deficiency, nor does it mention any particular events or residents involved.
Failure to Maintain Confidentiality of Resident Records
Penalty
Summary
The facility failed to keep residents' personal and medical records private and confidential. This deficiency occurred when staff did not maintain the confidentiality of these records, resulting in unauthorized access or disclosure of sensitive information. The report specifically notes the lack of privacy and confidentiality for residents' records, but does not provide further details about the individuals involved or the circumstances under which the breach occurred.
Failure to Assist Residents with Activities of Daily Living
Penalty
Summary
A deficiency was identified when care and assistance were not provided to perform activities of daily living (ADLs) for residents who were unable to do so themselves. The report notes that residents requiring help with ADLs did not receive the necessary support from staff, resulting in unmet care needs. No further details about specific residents, their medical history, or the exact circumstances of the deficiency are provided in the report.
Failure to Develop Comprehensive Care Plan for Urinary Catheter and Opioid Use
Penalty
Summary
The facility failed to develop an individualized person-centered comprehensive care plan for a resident in the areas of urinary catheter use and opioid use. The resident was admitted with diagnoses including diabetes mellitus, chronic pain, peripheral vascular disease, and obstructive uropathy. Despite having physician orders for a urinary catheter and multiple adjustments to opioid pain medication, the resident's comprehensive care plan did not address these specific needs. The resident's quarterly Minimum Data Set (MDS) indicated the presence of an indwelling urinary catheter and scheduled pain medications, yet these were not reflected in the care plan dated 02/01/2024. Interviews with the MDS nurses revealed that the care plans for opioid use and the urinary catheter were overlooked. The Regional MDS Coordinator confirmed that the quarterly MDS was accurate and that the Care Area Assessment (CAA) had triggered the need for a care plan. However, the MDS nurses were relatively new to their roles, which may have contributed to the oversight. The Administrator acknowledged that the care plan should reflect the resident's clinical condition and care needs.
Failure to Follow Hand Hygiene Policy During Incontinence Care
Penalty
Summary
The facility failed to follow their Hand Hygiene policy and procedure when a nurse did not sanitize her hands after removing gloves used to clean stool smears from a resident's rectum and before donning clean gloves to apply treatment. The nurse also failed to doff her gloves, sanitize her hands, and don clean gloves before refastening the resident's brief. This incident involved a resident who required hemorrhoid cream application and had stool smears on her rectum. The nurse admitted to forgetting to sanitize her hands due to nervousness, despite knowing the correct procedure. The Infection Preventionist and the Director of Nursing confirmed that the nurse should have sanitized her hands after doffing gloves and before donning clean gloves, both after cleaning the resident and before applying the hemorrhoid cream. They also stated that the nurse should have doffed her gloves, sanitized her hands, and donned clean gloves before refastening the resident's brief and positioning her in bed. The facility's Hand Hygiene Policy and Procedure clearly outlined the need for hand hygiene in such situations to prevent the transmission of infection.
Failure to Provide Privacy Curtain in Memory Care Unit
Penalty
Summary
The facility failed to provide a privacy curtain for one of the rooms in the memory care unit, specifically room [ROOM NUMBER]. Resident #48, who was severely cognitively impaired, was admitted to this room. During an observation on 04/29/24, it was noted that the bed next to the door did not have a privacy curtain. Subsequent interviews with staff revealed that the curtain had been torn down by a resident two to three weeks prior, but no work order had been completed to replace it. Nurse #3 and Nurse Aide #3 both acknowledged the missing curtain but had not taken steps to rectify the situation. Housekeeping Aide #1 was aware of the missing curtain but assumed maintenance was handling it, without completing a work order. The Director of Maintenance confirmed that he was unaware of the issue due to the lack of a work order. The Administrator stated that she expected privacy curtains to be in place and that a work order should have been completed to address the missing curtain promptly.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 94 citations issued within 25 miles in the last 12 months — including the 1 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Kings Mountain
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Peak Resources- Shelby | 5.8 mi | ★★★★★ | 7 | 0 |
| Belaire Health Care Center | 8.5 mi | ★★★★★ | 1 | 0 |
| Accordius Health At Gastonia | 9.3 mi | ★★★★★ | 2 | 0 |
| Peak Resources-cherryville | 9.9 mi | ★★★★★ | 0 | 0 |
| Carolina Care Health And Rehabilitation | 10.7 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for White Oak Manor-kings Mountain.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.