Above average — CMS composite of the measures below.
A standard survey is most likely before around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Jesse Helms Nursing Center during CMS and state inspections, most recent first.
A resident with a history of CHF and diabetes exhibited abnormal vital signs, including high fever and pulse, which were identified by a nursing assistant and reported to the assigned nurse. Despite persistent abnormal readings, the physician was not notified, and the issue was not communicated during shift change. The oncoming nurse only discovered the issue after a family member raised concerns, resulting in a two-hour delay before the on-call provider was informed.
A resident did not receive care and treatment in accordance with physician orders and their stated preferences and goals, as observed and documented by surveyors.
Failure to Notify Physician of Change in Resident Condition
Penalty
Summary
A deficiency occurred when nursing staff failed to immediately notify a physician of a significant change in a resident's condition. The resident, who had a history of congestive heart failure and diabetes and was assessed as cognitively intact, presented with markedly abnormal vital signs, including a high fever, elevated pulse, and abnormal blood pressure. These abnormal findings were initially reported by a nursing assistant to the assigned nurse, who instructed a recheck of the vital signs. Despite the persistence of abnormal readings, there was no documentation or evidence that the physician was notified at that time. The breakdown in communication continued during the shift change, as the off-going nurse did not relay the abnormal findings to the oncoming nurse. The oncoming nurse only became aware of the resident's condition after a family member expressed concern, prompting a review of the resident's chart and subsequent notification to the on-call provider. Interviews with staff confirmed that the abnormal vital signs were not reported to the physician until approximately two hours after they were first identified, contrary to facility expectations for immediate notification of changes in resident status.
Failure to Follow Treatment Orders and Resident Preferences
Penalty
Summary
The facility failed to provide appropriate treatment and care according to physician orders, as well as the resident's preferences and goals. This deficiency was identified through surveyor observation and review of records, which showed that care provided did not align with the documented orders or the expressed wishes and care goals of the resident involved.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Monroe
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Monroe Rehabilitation Center | 0.6 mi | ★★★★★ | 4 | 0 |
| Rock Rest Nursing And Rehabilitation | 1.6 mi | ★★★★★ | 0 | 0 |
| Pruitthealth-union Pointe | 3.9 mi | ★★★★★ | 0 | 0 |
| Autumn Care Of Marshville | 8.7 mi | ★★★★★ | 5 | 0 |
| Lake Park Nursing And Rehabilitation Center | 9.3 mi | ★★★★★ | 11 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.