Above average — CMS composite of the measures below.
The next survey window likely opens around January 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Glenflora during CMS and state inspections, most recent first.
Failure to report and assess after a resident fall: A resident with severe dementia, weakness, and high fall risk was found on the floor by an RN and lifted back into bed without a mechanical lift. The RN did not document the fall or notify the oncoming nurse, MD, or RP, and an aide said the RN told her not to tell anyone. The next nurse later noted a red, swollen, warm LLE and contacted the NP for a venous doppler, but the resident’s condition worsened overnight with discoloration, a blue foot, and an obviously broken lower leg. The resident was sent to the ED, where x-rays showed acute displaced tibia and fibula fractures.
Surveyors observed the lunch tray line and found that pureed chicken alfredo and pureed spinach on plated trays were below the required hot-holding temperature of 135°F when checked with an electronic thermometer. The DM stated that hot foods are expected to be served at 135°F or higher and that items below this temperature should be discarded or reheated to 165°F before serving, and acknowledged that staff should have checked and documented steam table temperatures before starting the tray line. The DM reported that the cook normally responsible for tray line temperatures was absent and the replacement staff did not perform temperature checks, while the Administrator confirmed his expectation that regulatory guidelines for food temperature monitoring and documentation be followed prior to plating.
Failure to Report and Assess After Resident Fall
Penalty
Summary
The facility failed to provide ongoing assessment after a resident was found on the floor and failed to communicate effectively to obtain timely medical diagnostics and treatment. The resident had Alzheimer’s disease with severe dementia, cognitive communication deficit, weakness, poor coordination, gait and mobility abnormalities, restless leg syndrome, severe protein-calorie malnutrition, and vitamin D deficiency. Her care plan identified her as non-ambulatory, dependent on staff for transfers and most ADLs, and at risk for falls related to confusion, gait and balance problems, poor safety awareness, and a history of falls. During the overnight shift, a nurse found the resident lying on the floor mat beside her bed and, with an aide, lifted her back into bed without using the required mechanical lift. The nurse did not document the event, complete an incident report, or notify the oncoming nurse, medical provider, or responsible party. The aide later stated the nurse told her not to tell anyone about the fall. The resident was then observed by the next nurse with a red, swollen, warm area on the front of the left lower leg, but the fall itself had not been reported during shift change. Later that day and into the night, the resident continued to yell intermittently and was given acetaminophen for reported leg cramps and discomfort. The left lower leg was initially checked and appeared normal, but by late afternoon it was red, swollen, and warm, prompting a call to the NP for a venous doppler order. The following night, the resident screamed out in pain, and staff observed marked discoloration from above the ankle to below the knee, a blue foot, and a lower leg that appeared broken and flaccid. She was sent to the ED, where x-rays showed acute displaced fractures of the left tibia and fibula. The NP stated she had not been told about the fall and that the lack of reporting delayed diagnosis and care.
Failure to Maintain Required Hot-Holding Temperatures for Pureed Foods
Penalty
Summary
Surveyors identified a deficiency in the facility’s food service practices when observing the lunch tray line in the main kitchen. During the observation, three lunch trays had already been plated, covered, and were ready to be placed into tray carts. At the request of the surveyors, the Dietary Manager (DM) checked the temperatures of pureed menu items using the facility’s electronic food thermometer. The pureed chicken alfredo measured 128°F and the pureed spinach measured 130°F, both below the expected hot-holding standard of 135°F or higher. In an interview, the DM stated that his expectation was for dietary staff to serve hot foods at 135°F or higher and that any hot food below 135°F should be discarded or reheated to 165°F before serving. He explained that kitchen staff should check and document temperatures of all foods on the steam table before starting the tray line to ensure they are above 135°F prior to plating. The DM reported that the cook responsible for taking tray line temperatures had called out, and the staff member filling in did not think to check the food temperatures on the steam table. In a separate interview, the Administrator stated his expectation that the kitchen follow all regulatory guidelines for food and kitchen sanitation safety, including daily monitoring and documentation of hot food temperatures on the steam table, with temperatures above 135°F prior to plating.
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Illustrative
What surveyors actually found near you
We read the 71 citations issued within 25 miles in the last 12 months — including the 1 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Lumberton
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Wesley Pines Retirement Community | 2.5 mi | ★★★★★ | 7 | 0 |
| Woodhaven Nursing Center | 2.6 mi | ★★★★★ | 7 | 0 |
| The Carrolton Of Lumberton | 3.5 mi | ★★★★★ | 9 | 0 |
| Harborview Lumberton | 4.4 mi | ★★★★★ | 0 | 0 |
| Pembroke Center | 9.5 mi | ★★★★★ | 23 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.