Below average — CMS composite of the measures below.
The next survey window likely opens around January 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Copperfield Health & Rehabilitation during CMS and state inspections, most recent first.
A cognitively intact resident with bipolar disorder, schizophrenia, and a documented history of aggression repeatedly physically abused other residents when they entered or altered his environment. A severely cognitively impaired, wheelchair‑bound resident with Alzheimer’s dementia twice wandered into his room and, on each occasion, was struck in the face, resulting in a bruised, swollen, and lacerated lip, swelling to the jaw, and swelling and bruising around the eyebrow. Later, a newly admitted resident with Parkinson’s disease and normal cognition reported that, after using his call light to request a temperature change, the same aggressive resident approached his bed, yelled, cursed, spat at him, and struck him multiple times on the head and upper body, leaving him feeling unsafe and victimized. The psychiatric NP and Medical Director acknowledged that the aggressive resident was cognitively intact, aware of his actions, and had developed a pattern of striking out when others entered or changed his environment.
The facility failed to follow the planned menu for residents on mechanically altered diets when, on two observed lunch meals, a resident with dysphagia, protein calorie malnutrition, lipoprotein deficiency, and severe cognitive impairment received vegetables and desserts that did not match the therapeutic diet spreadsheet. Instead of the specified soft, fork-mashable vegetables and designated desserts, the resident was served alternate vegetables, fruit, and a cookie. The Dietary Manager and Regional Dietary Manager confirmed that all residents on mechanically altered diets received incorrect vegetables and desserts on those days due to the facility running out of food, and the Administrator stated that staff were expected to follow the menu and document and communicate any changes.
Surveyors found multiple open, unlabeled, and unsealed food items with signs of frostbite, discoloration, spoilage, and past use-by dates in the kitchen walk-in freezer and refrigerator. Items included chicken tenderloins and breasts, chocolate chip cookies, biscuit dough, shredded parmesan cheese, herb thyme, and pimento cheese spread. The Dietary Manager and Administrator acknowledged that facility practice requires all opened food to be labeled with an open date, kept closed and sealed, discarded if spoiled, and used or discarded according to use-by policies, and that the dietary department is responsible for daily food storage and safety.
A resident with CHF, COPD, and chronic respiratory failure had a physician order for continuous O2 at 3 L/min via nasal cannula, but repeated observations showed the bedside flowmeter set at 2 L/min. The cognitively intact resident reported that staff sometimes set her O2 at 2 L/min when she was in her wheelchair, despite her understanding that it should be 3 L/min. Nursing staff documented in the eMAR that O2 was given at 3 L/min on multiple shifts, while later stating they believed the ordered liter flow was being delivered and one nurse reported relying on the resident’s prior preference for 2 L/min and being unaware of an updated order. Unit management and leadership stated they were not aware of the incorrect liter flow and indicated that staff were expected to follow MD orders and verify correct O2 settings.
A resident with severe cognitive impairment was subjected to abuse and privacy violations by two nurse aides who live-streamed the resident's care to a prison inmate. The aides used vulgar language, failed to explain care, and exposed the resident's naked body, violating the resident's rights and dignity.
A resident's privacy was violated when two nurse aides live-streamed personal care to a prison inmate, exposing the resident without consent. The aides, despite being educated on privacy policies, engaged in this act, compromising the resident's dignity. The incident was captured on video, revealing a lack of effective monitoring and enforcement of privacy policies in the facility.
A resident in a LTC facility was subjected to abuse when two nurse aides failed to identify, intervene, or report the incident. The resident, who was severely cognitively impaired, was live-streamed naked from the waist up, with staff using profanity and physical aggression during care. The incident involved a prison inmate viewing the live stream, violating the resident's privacy and rights. The facility's inadequate abuse policy enforcement led to this immediate jeopardy situation.
A resident's oxycodone medication was misappropriated due to discrepancies in the narcotic count verification sheet, with signatures appearing forged and numbers overwritten. The facility's investigation revealed that one card of oxycodone was missing, and Nurse #2, responsible for the medication cart, refused to provide a statement. The pharmacy and police were notified, and the facility failed to protect the resident's medication from misappropriation.
A resident with limited range of motion and intact cognition did not receive necessary nail care and hand hygiene assistance from the facility. Despite requests, nursing assistants did not provide nail care due to time constraints, and the resident was observed scratching her skin without subsequent hand hygiene before meals. The Director of Nursing was unaware of these unmet care needs, indicating a deficiency in care practices.
The facility failed to conduct quarterly smoking assessments for two residents, one with severe cognitive impairment and another with moderate impairment, leading to a deficiency in accident prevention. Despite the care plan requirements and computer notifications, staff were unaware of the missed assessments, compromising supervision and safety.
The facility did not date three opened bottles of artificial tears in the B-hall medication cart, contrary to the manufacturer's recommendations that they be discarded after 28 days. Nurse #5 noted the absence of dates on the bottles, although the date was reportedly on the box the previous evening. Both the DON and the Administrator confirmed that the bottles or boxes should have been dated upon opening.
The facility failed to provide written transfer notifications to two residents or their representatives when they were sent to the hospital for medical issues. One resident, who was severely cognitively impaired, was transferred multiple times without notification, while another resident, who was cognitively intact, was also transferred without notification. The Social Worker had not been issuing these notices, and the Administrator was unaware of this deficiency.
Failure to Protect Residents From Repeated Physical Abuse by an Aggressive Resident
Penalty
Summary
The deficiency involves the facility’s failure to protect residents from abuse by not adequately managing a cognitively intact resident with a known history of aggression toward others. This resident had diagnoses including anxiety, violent behavior, bipolar disorder, paranoid schizophrenia, dementia with mood disturbance, and insomnia, and was receiving antipsychotic, antianxiety, and antidepressant medications. His care plan documented a history of verbal aggression, poor impulse control, and threatening statements toward peers, with interventions such as 1:1 activity as needed, monitoring behavior episodes, explaining procedures, allowing time to adjust to changes, and psychiatric/behavioral services as needed. Despite this known history and care plan, the resident repeatedly engaged in physical aggression toward other residents. In the first incident, a severely cognitively impaired resident who was fully dependent for ADLs (except eating) and used a manual wheelchair entered the aggressive resident’s room. Staff did not witness the event, but the roommate called out for help, and staff found the cognitively impaired resident outside the doorway with a bruised, swollen, cut upper lip that had been bleeding. Nursing staff and the on‑call provider documented that the injuries were consistent with being struck in the mouth with a closed fist, and the aggressive resident told a nurse he hit the other resident because he did not want her in his room. The facility was aware of the aggressive resident’s past aggressive behaviors toward residents and staff prior to this event. In a subsequent incident involving the same two residents, the aggressive resident again spat on, cursed at, and punched the severely cognitively impaired resident when she wandered into his room. The cognitively impaired resident sustained swelling and bleeding of the lip and jaw, swelling and bruising of the upper lip, and swelling of the right eyebrow, and she was unable to reliably communicate pain. Documentation noted that she had been assaulted by the same resident two months earlier. Later, a newly admitted resident with Parkinson’s disease and normal cognition reported that, after activating his call light to request a lower room temperature, the same aggressive resident approached his bed, yelled, cursed, spat at him, and struck him multiple times on the head and upper body. The new resident reported feeling victimized, unsafe, and as though he had to sleep with one eye open. The aggressive resident told staff he spit on and punched this roommate because he believed he was going to be kicked. The Psychiatric NP and Medical Director both stated that the aggressive resident was cognitively intact, aware of his actions, and had developed a pattern of striking out when others entered or altered his environment, and that he would likely respond the same way again if not redirected by staff.
Failure to Follow Planned Menu for Mechanically Altered Diets
Penalty
Summary
The facility failed to follow the planned menu for residents prescribed mechanically altered diets during two observed lunch meals. A resident with protein calorie malnutrition, lipoprotein deficiency, dysphagia, and severe cognitive impairment was ordered a mechanically altered diet with thin liquids. The facility’s diet spreadsheet for therapeutic diets showed that residents on mechanically altered diets were to receive specific soft, cooked, fork-mashable vegetables and designated desserts for the lunch meals observed. However, during the first lunch observation, the resident’s tray ticket listed a regular mechanically altered diet, but the actual meal included broccoli with mixed vegetables and tropical fruit instead of the planned seasoned sautéed zucchini and applesauce. There was no evidence of the menu-specified vegetable or dessert on the tray. During the second lunch observation, the diet spreadsheet indicated that residents on mechanically altered diets, including this resident, should receive ground turkey cutlet with gravy, mashed potatoes, cut green beans, and cherry cobbler. Instead, the resident was served chopped turkey cutlet with gravy, red whole sliced potatoes, broccoli, and a cookie for dessert. The Dietary Manager acknowledged awareness of the resident’s mechanically altered diet and confirmed that the resident received the wrong vegetables and dessert, and that all 24 residents on mechanically altered diets received incorrect vegetables and desserts on both observed days. The Regional Dietary Manager stated the facility had run out of food, leading to menu changes, and confirmed that 24 residents on mechanically altered diets did not receive the correct vegetables or desserts. The Administrator stated her expectation that dietary staff follow the planned menu and log and communicate any menu changes to residents.
Improper Labeling, Storage, and Discarding of Food in Kitchen Walk-in Units
Penalty
Summary
The deficiency involves failure to properly label, date, seal, and discard food items in the facility’s walk-in freezer and refrigerator in accordance with professional standards. During an initial kitchen observation with the Regional Dietary Manager and the Dietary Manager, surveyors found in the walk-in freezer an opened, unsealed package of chicken tenderloins and an opened, unlabeled, unsealed package of chicken breasts, both with frostbite spots and grayish-brown discoloration. They also observed an opened, unlabeled, unsealed box of chocolate chip cookies with frostbite and grayish-brown discoloration, and an opened, unlabeled, unsealed package of biscuit dough with ice crystal formation. In the walk-in refrigerator, surveyors observed an opened, unlabeled 5-lb bag of parmesan fancy shredded cheese, an opened, unlabeled, unsealed box of herb thyme that appeared spoiled with brownish/blackish discoloration, and an open 1-quart container of pimento cheese spread with a use-by date that had already passed. In interviews, the Dietary Manager stated that open food items should be checked weekly, labeled with an open date, and kept closed and sealed, and acknowledged that the freezer items should not have been opened and needed to be discarded. The Administrator stated that all food and beverage items should be dated when opened, food showing signs of spoilage should be discarded, and items should be used or discarded according to use-by policies, confirming that the dietary department is responsible for daily food storage and safety.
Failure to Administer Ordered Oxygen Liter Flow and Accurate eMAR Documentation
Penalty
Summary
The deficiency involves the facility’s failure to administer oxygen as ordered by the physician for a resident with congestive heart failure, COPD, and chronic respiratory failure. The resident was admitted with these diagnoses and had a physician’s order dated 10/02/2025 for continuous oxygen at 3 liters per minute via nasal cannula for shortness of breath. The quarterly MDS indicated the resident was cognitively intact, received oxygen therapy, and used a non-invasive mechanical ventilator. On multiple observations on 02/16/2026, 02/17/2026, and 02/18/2026, the resident’s oxygen via nasal cannula connected to the bedside oxygen flowmeter was found set at 2 liters per minute instead of the ordered 3 liters per minute. During an interview, the resident stated that her oxygen was supposed to be set at 3 liters per minute and reported that when she was placed in her wheelchair, nursing staff sometimes set the oxygen at 2 liters instead of the prescribed 3 liters. She stated staff informed her of the oxygen setting and the amount remaining in the tank because the equipment was positioned behind her wheelchair. Review of the eMAR showed that Nurse #6 documented that the resident received oxygen at 3 liters per minute on 02/16/2026, 02/17/2026, and 02/18/2026 on first shift, and Nurse #7 documented that the resident received oxygen at 3 liters per minute on 02/17/2026 and 02/18/2026 on night shift, despite the observed setting of 2 liters per minute. Nurse assignment sheets confirmed that Nurse #6 and Nurse #7 were responsible for the resident’s care on the dates in question. In an interview, Nurse #6 acknowledged that the oxygen was set at 2 liters per minute and confirmed the physician’s order for 3 liters per minute continuously. She stated the resident had told her months earlier to set the oxygen at 2 liters based on home use and that the resident had been receiving 2 liters previously; she was unaware of the updated order for 3 liters per minute. Nurse #6 explained that the eMAR allowed her to document oxygen as administered by selecting yes or no and that she documented yes because she believed the resident was receiving 3 liters per minute. Nurse #7 similarly stated she documented oxygen as administered because she believed the resident was receiving 3 liters per minute. Unit Manager #1 stated that if oxygen was set at the wrong liter flow it was to be corrected immediately and that nursing staff should routinely check oxygen settings, but she had not previously noticed an incorrect setting for this resident. The NP stated that, due to the resident’s COPD, oxygen must be maintained at the prescribed liter flow, and the DON and Administrator both reported they were unaware that the resident’s oxygen was not being administered at the prescribed setting, while stating that staff were expected to follow physician orders.
Resident Abuse and Privacy Violation During Care
Penalty
Summary
The facility failed to protect a resident's right to be free from abuse, as evidenced by an incident involving two nurse aides who provided personal care to a severely cognitively impaired resident while live streaming the event on a cell phone. The resident, who was naked from the waist up, was exposed to vulgar and profane language by the staff and a prison inmate who was watching the live stream. The staff did not explain the care being provided to the resident and were physically aggressive during the care process. The incident was captured on video footage provided by the Sheriff Department, which showed the staff's inappropriate behavior and the resident's exposure to the inmate and other inmates in the background. The resident involved in the incident was admitted to the facility with diagnoses including anxiety, Alzheimer's disease, dementia, and mood disturbance. The resident required extensive assistance with two-person support for bed mobility and transfers and was noted to be severely cognitively impaired. Despite having adequate hearing and vision and the ability to understand others, the resident was subjected to a lack of dignity and respect during the care process. The staff's actions, including undressing the resident without explanation and engaging in inappropriate conversations, violated the resident's rights and privacy. Interviews conducted with the involved staff members revealed that they had been educated on abuse and neglect policies but denied any wrongdoing. The Director of Nursing and Administrator were unaware of any staff using cell phones in care areas or taking pictures or videos of residents. The facility's failure to enforce policies prohibiting personal cell phone use in resident care areas and to protect the resident's privacy and dignity led to the deficiency. The incident was reported to Adult Protective Services and the local police department, highlighting the severity of the abuse and exploitation experienced by the resident.
Removal Plan
- All current facility staff were in-serviced on the Abuse, Neglect and Exploitation Policy, Resident Rights Policy and Cell Phone Policy.
- Education of proper resident care includes ensuring residents are not harmed physically or handled roughly during care.
- Facility is adopting a NO TOLERANCE Cell Phone Policy focusing on the strict prohibition of cellular phones and any type of electronic recording device use in resident care areas.
- Abuse questionnaires were completed with current facility staff to validate competency of education received and to identify any additional allegations or incidence of resident abuse.
- The Administrator, DON or designee will complete ongoing observational rounds of facility residents and staff to ensure that residents are free from abuse and resident rights to privacy is maintained.
- Facilities new hire screening process has been updated to include additional measures to better determine the candidate's probability of providing excellent resident care.
Resident Privacy Violated During Live Stream by Staff
Penalty
Summary
The facility failed to protect the privacy of a resident who was severely cognitively impaired. Two nurse aides, while providing personal care to the resident, live-streamed the event on a cell phone to a prison inmate. During this live stream, the resident was exposed, naked from the waist up, and the event was visible to multiple inmates and a guard in the prison's open area. The resident's privacy was violated as the live stream showed the resident being undressed and transferred without consent. The incident was captured on video footage provided by the Sheriff's Department, which showed the nurse aides engaging in the live stream while providing care to the resident. The video revealed that the aides were laughing and interacting with the inmate during the call, further compromising the resident's dignity and privacy. The aides did not use privacy curtains or take measures to ensure the resident's privacy during the care process. Interviews with the involved staff and facility administration revealed that the aides had been educated on resident privacy and the prohibition of cell phone use in care areas. Despite this, the aides denied taking part in the video call or recording the resident. The facility's Director of Nursing and Administrator were unaware of any staff using phones in care areas, indicating a lack of effective monitoring and enforcement of privacy policies.
Removal Plan
- The DON suspended NA #1 pending outcome of abuse investigation and notified the Medical Director of allegation.
- The Social Worker notified the local police department and adult protective services (APS) and obtained a police report number.
- The Administrator submitted the initial allegation report to North Carolina Department of Health Human Services (NCDHHS).
- The Administrator completed an observational round of facility residents and staff to ensure that resident's right to privacy is maintained.
- The DON, VPCO, VPRQA, Administrator and Medical Director held an Ad Hoc meeting to discuss incident to determine root cause analysis.
- The DON immediately suspended NA #2, notified Resident #2 resident representative(s) and the MD, and the VPRQA notified local law enforcement and APS with updated information.
- The VPCO assessed Resident #2 for physical injury, pain and signs or symptoms of psychosocial distress.
- The facility attempted to obtain information regarding the location of the prison to inquire on the security of the recording.
- All current facility staff were in-serviced on the Resident Rights Policy, CMS guidance 483.10(h) and the Cell Phone Policy.
- Questionnaires were completed following in-servicing with current facility staff to validate competency of education received.
- The Administrator, DON or designee will complete observational rounds of facility residents and staff to ensure that resident's right to privacy is maintained.
- Licensed nurses were educated and notified by the VPCO of their responsibility to complete observational rounds each shift for his/her unit.
- The Administrator is ultimately responsible for the implementation and completion of this removal plan.
Failure to Implement Abuse Policies Leads to Resident Abuse
Penalty
Summary
The facility failed to develop and implement effective abuse policies, resulting in a significant deficiency involving a resident. During an incident, two nurse aides were present in a room with a resident who was being abused. The aides did not identify the abuse, intervene to stop it, or report it immediately to licensed or administrative staff. This lack of action occurred while the resident was being live-streamed on a cell phone, exposing the resident to further abuse and violation of privacy. The resident involved was severely cognitively impaired, and the abuse included being shown naked from the waist up during a live stream. The staff involved used profanity and vulgarity, and the resident was subjected to physical aggression during care. The live stream was viewed by a prison inmate, further compounding the abuse and violation of the resident's rights. The reasonable person concept was applied, indicating that a reasonable person would have been traumatized by such treatment in their home environment. The facility's failure to protect the resident's right to be free from abuse was compounded by the staff's inaction and the lack of immediate reporting. The incident highlighted the facility's inadequate system for ensuring staff knowledge and enforcement of the Abuse, Neglect, and Exploitation Policy, as well as the Cell Phone Policy. This deficiency was identified as immediate jeopardy, indicating a severe risk to resident safety and well-being.
Removal Plan
- All current facility staff were in-serviced on the Abuse, Neglect and Exploitation Policy, Resident Rights Policy and Cell Phone Policy.
- Abuse training topics included preventing, reporting and identifying what constitutes abuse and NO TOLERANCE for failure to comply and ensure resident protection.
- Education of proper resident care includes ensuring residents are not harmed physically or handled roughly during care but are provided with care that is gentle, kind, dignified and that residents are free from offensive comments, profanities or other form of verbal abuse.
- The facility is adopting a NO TOLERANCE Cell Phone Policy focusing on the strict prohibition of cellular phones and any type of electronic recording device use in resident care areas.
- Training included examples of violation of residents' privacy and the potential effects on residents whose privacy is not maintained.
- Abuse questionnaires were completed with current facility staff to validate competency of education received and to identify any additional allegations or incidence of resident abuse.
- The Administrator, DON or designee will complete ongoing observational rounds of facility residents and staff to ensure that residents are free from abuse and resident rights to privacy is maintained.
- Licensed nurses were educated and notified of their responsibility to complete observational rounds for his/her unit and observe resident and staff interactions.
- The facilities new hire screening process has been updated to include additional measures to better determine the candidate's probability of providing excellent resident care.
- Human Resources (HR) and/or the Administrator, DON or SDC are responsible for the interview process, screening reference checks and screening social media platforms.
- The facility will NOT extend employment to any candidate with convictions or pending convictions involving elder abuse, neglect or exploitation.
- The Administrator is ultimately responsible for the implementation and completion of this removal plan.
Misappropriation of Controlled Medications
Penalty
Summary
The facility failed to protect a resident's right to be free from misappropriation of controlled medications. A resident with a diagnosis of chronic pain was prescribed oxycodone 10 mg every 6 hours. On a specific date, the facility received a delivery of four cards of oxycodone, each containing 10 tablets. However, it was discovered that one card of oxycodone was missing, and the shift change narcotic count verification sheet had been altered. The signatures on the sheet appeared to be forged, and the numbers were overwritten, indicating a discrepancy in the narcotic count. The investigation revealed that Nurse #2 was responsible for the medication cart on the day the discrepancy was noted. Despite attempts to contact her, Nurse #2 refused to provide a statement regarding the missing medication. The facility's Director of Nursing conducted a review and confirmed that one card of oxycodone was missing, and the shift change narcotic count sheet had been tampered with. The pharmacy and police were notified of the incident, and Nurse #2 was suspended pending further investigation. Interviews with other nursing staff indicated that the narcotic count was correct at the beginning of the day shift, but discrepancies were noted during the shift change. The facility's President of Quality confirmed that the Administrator and the Director of Nursing were no longer employed at the facility. The investigation concluded that the missing oxycodone card was not accounted for, and the facility failed to maintain accurate records and protect the resident's medication from misappropriation.
Failure to Provide Nail Care and Hand Hygiene for a Dependent Resident
Penalty
Summary
The facility failed to provide adequate nail care and hand hygiene for a dependent resident, identified as Resident #65, who required assistance with all activities of daily living. Resident #65, who had an intact cognition and a diagnosis of limited range of motion, was observed with long, uneven nails with black matter underneath, indicating a lack of proper nail care. Despite the resident's requests for nail care, the nursing assistants (NAs) assigned to her care did not provide the necessary assistance due to time constraints and heavy workloads. The resident was also observed scratching her skin, including inside her undergarment, without subsequent hand hygiene being offered before meals. Interviews with the NAs and the Director of Nursing (DON) revealed a lack of communication and awareness regarding the resident's need for nail care and hand hygiene. The NAs admitted to not providing nail care during bed baths and not informing the nurse of the resident's condition. The Activity Assistant also noted that a scheduled manicure activity was not completed due to time limitations. The DON was unaware of the resident's unmet care needs and the lack of hand hygiene provided before meals, highlighting a deficiency in the facility's care practices for dependent residents.
Failure to Conduct Quarterly Smoking Assessments
Penalty
Summary
The facility failed to complete quarterly smoking assessments for two residents, leading to a deficiency in ensuring a safe environment free from accident hazards. Resident #31, who was admitted with diagnoses including hypertension, muscle weakness, dementia, and blindness in one eye, was identified as a supervised smoker due to severe cognitive impairment and non-compliance with the smoking policy. Despite the care plan's requirement for regular smoking assessments, only one assessment was completed since the last recertification, indicating a lapse in monitoring the resident's smoking habits. Similarly, Resident #72, with diagnoses of hypertension and unsteadiness of feet, was assessed as an independent smoker. However, the facility failed to conduct quarterly smoking assessments as required, with a significant gap between assessments. Interviews with staff, including a nurse, unit manager, and the Director of Nursing, revealed a lack of awareness and oversight regarding the missed assessments, despite the computer system's notifications for pending assessments. This oversight contributed to the deficiency in maintaining adequate supervision to prevent accidents related to smoking.
Failure to Date Opened Bottles of Artificial Tears
Penalty
Summary
The facility failed to properly date three opened bottles of artificial tears stored in the B-hall medication cart, as observed during a survey. According to the manufacturer's recommendations, these bottles should have been discarded 28 days after opening. During an observation, Nurse #5 revealed that the bottles were found without an open date, although she mentioned that the date was on the box the previous evening. Both Nurse #5 and the Director of Nursing acknowledged that either the bottle or the box should have been dated when the bottle was opened. The Administrator also confirmed this requirement during an interview.
Failure to Provide Written Transfer Notifications
Penalty
Summary
The facility failed to provide timely written notification of hospital transfers to residents or their representatives, as required by regulations. This deficiency was identified for two residents who were transferred to the hospital for medical issues. Resident #27, who was severely cognitively impaired, was transferred to the hospital on multiple occasions for various health concerns, including difficulty swallowing, a fall with head pain, and intractable nausea and vomiting. Despite these transfers, there was no documentation of written transfer notifications in the resident's medical record. Similarly, Resident #28, who was cognitively intact, was sent to the hospital for cellulitis, elevated white blood cells, and elevated kidney function. The medical record for this resident also lacked a written transfer notification. Interviews with the Social Worker revealed that she had not been providing written notices of transfer, despite being informed by the previous administrator that it was necessary. The current Administrator was unaware of this lapse and expected that such notifications were being provided.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 230 citations issued within 25 miles in the last 12 months — including the 9 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Concord
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| The Greens At Cabarrus | 0.7 mi | ★★★★★ | 2 | 0 |
| Five Oaks Rehabilitation And Care Center | 1.2 mi | ★★★★★ | 2 | 0 |
| Kannapolis Health And Rehabilitation | 1.4 mi | ★★★★★ | 11 | 1 |
| Cabarrus Health And Rehabilitation Center | 1.5 mi | ★★★★★ | 2 | 0 |
| The Gardens Of Taylor Glen Retirement Community | 3.5 mi | ★★★★★ | 1 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Copperfield Health & Rehabilitation.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.