Above average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Arbor Acres United Methodist Retirement Community during CMS and state inspections, most recent first.
The facility failed to submit accurate PBJ staffing data to CMS for one federal fiscal quarter, resulting in reported gaps in RN hours and 24-hour licensed nurse coverage despite internal records showing an RN on site at least 8 hours daily and continuous licensed nurse coverage. The ADON handled scheduling and ensured coverage but did not perform PBJ submissions, which were completed by the Controller using data exported from the staffing system, transferred to a spreadsheet, and converted for CMS upload. The Controller verified hours against payroll and only accessed CMS once per quarter to submit data and view validation messages, and neither he nor the Administrator received direct CMS alerts about problems. The Administrator first became aware of a potential issue when the facility’s staffing rating dropped, without specific information that the problem involved RN and licensed nurse coverage.
Inaccurate PBJ Submission of RN and Licensed Nurse Staffing Data
Penalty
Summary
The facility failed to electronically submit complete and accurate direct care staffing information to CMS via the Payroll Based Journal (PBJ) system for one federal fiscal quarter, specifically related to RN hours and 24-hour licensed nurse coverage. Review of the PBJ data for Quarter 1 of Federal Fiscal Year 2025 showed system triggers indicating no RN hours for an extended period and no licensed nurse coverage on multiple dates. However, detailed review of the Posted Daily Nursing Staffing Forms, Daily Staffing Sheets, and nursing staff time detail reports for the same timeframe, conducted with the ADON, showed that an RN was on site for at least 8 hours every 24 hours and that licensed nurse coverage was present 24 hours a day on all of the dates in question. The Administrator reported that she first became aware of a potential PBJ issue when the facility received a 1-star staffing rating, and stated that this rating was the first indication of a problem with the Quarter 1 PBJ submissions. The ADON stated she was responsible for scheduling and staffing and ensured RN and licensed nurse coverage daily, but did not perform the final PBJ submissions. The Controller, who had been submitting PBJ data for eight years, explained that he obtained staffing information from the facility’s online staffing system after the ADON entered it, transferred it to a spreadsheet, and then uploaded it into the staffing system for conversion into a CMS-acceptable file type. He stated he verified nursing hours against payroll and logged into the CMS site only once per quarter to submit data and view validation messages, did not receive CMS alerts by email, and had not contacted CMS because he was unaware of any issue until the survey interview. The Administrator also stated she did not contact CMS after learning of the 1-star rating because she did not know the specific reason for the rating and had not received specific alert messages indicating a problem with RN and licensed nurse coverage.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 196 citations issued within 25 miles in the last 12 months — including the 3 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Winston Salem
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Willow Valley Center For Nursing And Rehabilitatio | 0.8 mi | ★★★★★ | 10 | 1 |
| The Oaks | 2.2 mi | ★★★★★ | 11 | 0 |
| Silas Creek Rehabilitation Center | 2.5 mi | ★★★★★ | 0 | 0 |
| Brookridge Retirement Community | 2.6 mi | ★★★★★ | 1 | 0 |
| Homestead Hills | 3.7 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.