Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Pine Crest Guest Home Inc during CMS and state inspections, most recent first.
A resident with severe cognitive impairment and mobility dependence was transported alone by the Administrator, fell from a wheelchair in the facility van, and was left lying on the van floor for about thirty minutes without immediate assessment by licensed staff or emergency services. The resident was not properly secured or supervised during transport, and facility protocols for safe transportation and timely medical response were not followed.
A resident with severe cognitive impairment and multiple medical conditions was transported alone by the Administrator to a medical appointment. During the return trip, the resident fell from her wheelchair onto the van floor and was not properly secured or supervised. The Administrator did not seek emergency assistance and transported the resident back to the facility while she remained on the van floor for approximately 42 miles, without assessment by licensed staff until arrival. This resulted in Immediate Jeopardy and Substandard Quality of Care due to lack of supervision, failure to ensure safe transport, and delayed medical assessment.
The facility failed to maintain a safe and clean environment, with a leaking roof and black biological growth in air vents. A resident's room had a leak near the entranceway, and facility-wide observations showed leaks and growth in air vents. The Maintenance Director, Administrator, and COO confirmed these issues, with the COO noting delays in roof repairs due to denied state grant funding. The facility planned to fund repairs independently, but a replacement date was not set.
The facility failed to resolve a persistent hot water issue affecting residents' ability to wash in warm water. Despite complaints and a policy requiring timely grievance resolution, the problem persisted for months. A resident, unable to transfer without assistance, reported washing in cold water, and staff confirmed the issue. The Maintenance Director was aware of the problem but had not completed necessary repairs, while the DON and Administrator assumed the issue was resolved.
Failure to Provide Immediate Medical Assistance and Safe Transport After Resident Fall
Penalty
Summary
The facility failed to protect a resident's right to be free from neglect when it did not obtain immediate medical assistance after the resident sustained a fall from a wheelchair in the facility van. The resident, who had severe cognitive impairment and was non-ambulatory, was being transported alone by the Administrator without the assistance of a nurse or CNA. During the transport, the resident slipped from the wheelchair and ended up lying on the floor of the van. The Administrator did not seek emergency assistance and instead transported the resident back to the facility while she remained on the floor for approximately thirty minutes. Upon arrival at the facility, the resident was found lodged between the wheelchair and a van seat, unrestrained, with her legs extended. The Administrator had not contacted emergency services or notified nursing leadership during the return transport. The resident was not assessed by licensed personnel until arrival at the facility, at which point the DON, ADON, QA nurse, and LPN assessed her. Emergency services were only contacted after the resident arrived back at the facility. The resident had a history of major depressive disorder, dementia, lung cancer, panic disorder, and difficulty walking, and was dependent on a wheelchair for mobility. The facility's policies required that residents be transported with appropriate supervision and safety measures, including being secured with seatbelts or wheelchair tie-downs and accompanied by qualified staff. These protocols were not followed, resulting in the resident being transported unsafely and without timely medical assessment after a fall.
Failure to Provide Safe Transport and Immediate Medical Assessment After Resident Fall
Penalty
Summary
A deficiency occurred when a resident with severe cognitive impairment and multiple medical diagnoses, including dementia, major depressive disorder, lung cancer, panic disorder, and difficulty walking, was transported alone by the facility Administrator to a medical appointment. The resident, who was non-ambulatory and dependent on a wheelchair, was not accompanied by a nurse or CNA as required by facility policy. During the return trip, the resident fell from the wheelchair onto the floor of the facility van and was not properly secured or supervised. After the fall, the Administrator did not seek emergency medical assistance and instead transported the resident back to the facility while she remained lying on the van floor for approximately 42 miles. The resident was unresponsive verbally after the fall and was lodged between the wheelchair and a van seat, with her legs extended and the seatbelt loose. The Administrator did not notify emergency services or licensed staff during the transport, and the resident was not assessed by licensed personnel for approximately 30 minutes until arrival at the facility. Upon arrival, the resident was assessed by the DON and ADON, who found her on the van floor with no apparent injuries and a pain rating of zero. Emergency services were contacted only after the resident returned to the facility. The incident was determined to be Immediate Jeopardy and Substandard Quality of Care due to the failure to provide adequate supervision, ensure safe transport, and obtain immediate medical assistance following the accident.
Facility Fails to Maintain Safe and Clean Environment Due to Leaking Roof and Biological Growth
Penalty
Summary
The facility failed to maintain a safe and clean environment, as evidenced by a leaking roof, damaged ceiling tiles, and thick, black, wet biological growth in air vents. During observations, it was noted that a resident's room had a leaking roof near the entranceway, with a blanket placed on the floor to catch the water. The resident reported that the leak was coming from the light fixture but was not near his bed or where he watched TV. Facility-wide observations revealed leaks at various spots throughout the ceiling and visible black biological growth in the air vents. Interviews with the Maintenance Director, Administrator, and Chief Operating Officer (COO) confirmed the presence of these issues. The Maintenance Director acknowledged that the roof had been leaking for about a year and attributed the biological growth in the air vents to moisture from the leaks. The Administrator and COO confirmed the leaks and biological growth, with the COO noting that the facility had applied for state grant funding to repair the roof but was denied, leading to delays in repairs. The facility planned to fund the repairs independently, but a date for the roof replacement had not been determined.
Failure to Resolve Hot Water Issue in a Timely Manner
Penalty
Summary
The facility failed to address and resolve complaints from resident council members regarding the lack of hot water in a timely manner. The facility's policy mandates that grievances should be investigated and resolved within 24 hours, with a response provided within seven days. However, residents on one of the facility's halls reported that the hot water took excessively long to warm up, sometimes over 30 minutes, and often remained only lukewarm. This issue persisted despite being documented as resolved in the facility's records. A resident, who is wheelchair-bound and unable to transfer without assistance, reported having to wash in cold water due to the hot water issue. Staff, including a CNA, confirmed the problem, stating they had to retrieve hot water from a utility room for resident care. The Activity Director admitted to marking the issue as resolved without verifying with residents, as the resident who initially raised the concern did not attend a subsequent meeting. The Maintenance Director acknowledged awareness of the problem and stated that a plumbing company had identified a sticking water pump as the cause. Despite this, no further repairs were made, and the issue persisted for two to three months. The Director of Nursing and the Administrator were both aware of the complaint but assumed the problem had been resolved by increasing the water temperature, which was not effective. The Maintenance Director confirmed the water temperature in the affected area was only 80 degrees Fahrenheit.
What surveyors are citing around you — mapped
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Illustrative
What surveyors actually found near you
We read the 44 citations issued within 25 miles in the last 12 months — including the 4 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Hazlehurst
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Copiah Living Center | 8.8 mi | ★★★★★ | 2 | 0 |
| Haven Hall Health Care Center | 19.5 mi | ★★★★★ | 7 | 0 |
| Trend Health And Rehab Of Brookhaven | 19.6 mi | ★★★★★ | 6 | 0 |
| Diversicare Of Brookhaven | 19.6 mi | ★★★★★ | 9 | 0 |
| Silver Cross Health & Rehab | 19.7 mi | ★★★★★ | 11 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.