Below average — CMS composite of the measures below.
A standard survey is most likely before around August 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Courtyards Comm Living Center during CMS and state inspections, most recent first.
Two residents in a facility reported feeling disrespected by staff, violating their rights to dignity and respect. One resident, with Multiple Sclerosis and Systemic Lupus Erythematosus, felt scolded by an RN who rudely pushed her wheelchair. Another resident, with Cerebral Palsy, was denied a pillow by a CNA who expressed frustration in a rude manner. Both incidents were witnessed and reported, highlighting a failure to adhere to the facility's policy of treating residents with kindness and respect.
The facility failed to resolve and investigate grievances from Resident Council meetings, as outlined in their policy. Recurring issues included staff's use of cell phones, staff not providing care unless assigned, and unaddressed grievances about bed sheets. An incident involving a CNA being rude to a resident was not thoroughly investigated. Interviews confirmed that grievances were documented but not resolved, and the facility did not develop a plan to address these concerns.
A resident in a long-term care facility was subjected to physical, verbal, and mental abuse by a newly employed CNA. The CNA humiliated the resident by commenting on his inability to control urination and physically abused him by hitting and pinching him, causing pain and embarrassment. The incident was witnessed by another CNA, who reported it immediately. The resident, who was cognitively intact and had a history of cerebral palsy, expressed fear and embarrassment, considering leaving the facility. The facility's failure to protect the resident from abuse was acknowledged by the Corporate Interim Director of Nursing, and the incident was reported to the relevant authorities.
A resident with chronic pain conditions did not receive her prescribed Oxycodone due to unavailability, leading to intense pain. Despite being on a strict regimen, she missed two doses, resulting in a pain level of nine. The facility acknowledged the medication was unavailable, causing the resident's discomfort.
A resident with chronic pain conditions did not receive her prescribed Oxycodone due to unavailability, leading to missed doses and increased pain levels. The facility's process for reordering medication failed, and although an emergency kit was available, it did not contain the resident's specific medication. Staff interviews confirmed the medication shortage and the resident's resulting intense pain.
The facility failed to address grievances regarding untimely responses to call lights, as reported by two residents. Despite policies requiring prompt responses, interviews and logs revealed persistent issues with call light response times. The Social Service Director and Interim DON acknowledged the failure to resolve and communicate solutions for these grievances, which were repeatedly mentioned in Resident Council meetings.
A resident with severe cognitive impairment and multiple medical conditions was injured during transport when their wheelchair rolled into a van. The CNA responsible for transport left the resident unattended, and staff interviews suggest the wheelchair was not properly locked. The facility's policy on maintaining a hazard-free environment and providing supervision was not followed, resulting in a severe leg laceration for the resident.
Failure to Honor Resident Rights to Dignity and Respect
Penalty
Summary
The facility failed to honor the rights of two residents to be treated with dignity and respect. In the first incident, a resident reported feeling disrespected when a registered nurse (RN) spoke to her in a rude manner and pushed her wheelchair while she was returning a phone to the nurses' station. The resident, who has Multiple Sclerosis and Systemic Lupus Erythematosus, was upset by the interaction, feeling as though she was treated like a prisoner in her own home. Witnesses confirmed the RN's tone was blunt and stern, and the resident was visibly upset by the encounter. In the second incident, a resident was reportedly treated rudely by a certified nursing assistant (CNA) while watching a football game. The resident, who has Cerebral Palsy, was denied a pillow and was told by the CNA that she was tired of dealing with him. This interaction left the resident feeling upset and disrespected. Another resident witnessed the incident and reported it during a Resident Council meeting, where it was noted that the resident was teary-eyed while recounting the event. Both incidents highlight a failure by the facility to ensure that residents' rights to dignity and respect were upheld. The facility's policy mandates that all residents be treated with kindness, respect, and dignity, yet these interactions demonstrate a lapse in adherence to this policy. The residents involved were cognitively intact, as indicated by their Minimum Data Set (MDS) scores, and were able to articulate their feelings of being disrespected and upset by the staff's actions.
Failure to Address Resident Grievances
Penalty
Summary
The facility failed to promptly resolve and thoroughly investigate grievances from Resident Council meetings for eight of the last nine meetings. The facility's policy on grievances and complaints, dated February 14, 2023, outlines that Social Services should act as the grievance officer and oversee the grievance process. However, the facility did not adhere to this policy, as grievances were not addressed within the specified timeframes, and residents were not informed of the steps taken to resolve their concerns. During the Resident Council meetings, several recurring grievances were reported, including staff's use of cell phones, staff not providing care unless assigned to a specific resident, and bed sheets not being changed regularly. These issues were repeatedly mentioned in meetings, yet the facility did not take adequate steps to address them. For instance, a specific incident was reported where a CNA was rude to a resident during a football game, but the facility did not thoroughly investigate or resolve the issue. Interviews with residents and staff confirmed that grievances were not being effectively addressed. Residents expressed frustration over the lack of resolution to their concerns, and the Activity Director acknowledged that grievances were documented but not resolved. The Administrator admitted that the facility failed to develop a plan to correct the concerns and keep residents informed of the process towards a resolution, indicating a systemic issue in handling grievances effectively.
Resident Abuse by CNA in LTC Facility
Penalty
Summary
The facility failed to protect a resident from physical, verbal, and mental abuse by a staff member. The incident involved a Certified Nursing Assistant (CNA) who had been employed at the facility for approximately two weeks. During care, the CNA verbally humiliated the resident by repeatedly commenting on the resident's inability to control urination, which led to the resident's shirt becoming wet. The CNA then physically abused the resident by hitting him in the private area and pinching his nipples, causing the resident pain and embarrassment. This behavior was witnessed by another CNA, who reported the incident immediately. The resident involved in the incident was cognitively intact, as indicated by a Brief Interview for Mental Status (BIMS) score of 14. The resident had a medical history that included cerebral palsy and contractures of the extremities. During an interview, the resident expressed feelings of fear, embarrassment, and a desire to leave the facility due to the abuse. The resident described the physical pain experienced during the incident and the emotional distress caused by the CNA's actions. The facility's policies on abuse prevention and resident rights were not upheld in this case. The Corporate Interim Director of Nursing confirmed that the facility failed to protect the resident from abuse, and the incident was reported to the appropriate authorities, including the State Agency, Attorney General's Office, and local police. The resident's family was notified, and the facility took immediate action to remove the offending CNA from the premises.
Failure to Provide Prescribed Pain Medication
Penalty
Summary
The facility failed to adequately manage the pain of a resident who was experiencing moderate to intense pain due to missed doses of prescribed medication. The resident, who has a history of Multiple Sclerosis, Lupus, Arthritis, and Chronic Pain Syndrome, was on a pain medication regimen of Oxycodone 15 mg every four hours. However, on a specific occasion, the medication was unavailable, leading to the resident missing her 4:00 AM and 8:00 AM doses. This resulted in the resident experiencing a pain level of nine, indicating intense pain, when the medication was finally administered at noon. Interviews with the resident and staff, as well as a review of the facility's records, confirmed the deficiency. The resident reported that missing even one dose of her medication could set her back for a week, and the alternative medication provided did not alleviate her pain as effectively. The Director of Nurses acknowledged the unavailability of the medication, which led to the resident's increased pain levels. The facility's failure to provide the prescribed medication as ordered resulted in the resident experiencing significant discomfort.
Failure to Administer Ordered Pain Medication
Penalty
Summary
The facility failed to provide the ordered pain medication for a resident with chronic pain conditions, including Multiple Sclerosis, Lupus, and Arthritis. The resident was on a pain medication regimen of Oxycodone 15 mg every four hours, which was crucial for managing her chronic pain. However, there were instances in June and August when the medication was not available, leading to missed doses and increased pain levels. The resident reported that missing even one dose could set her back for a week, and during these times, she experienced moderate to intense pain. Interviews with staff revealed that the medication was not available for the resident's scheduled doses on specific occasions. A registered nurse confirmed that the resident missed her 4:00 AM and 8:00 AM doses, and the medication was only administered at noon after it was obtained from the pharmacy. The nurse noted that the resident's pain level was documented as nine, indicating intense pain, when the noon dose was given. The facility's process for reordering medication failed, as the medication card only lasted five days, and the facility did not reorder in time. The Director of Nursing acknowledged the issue, stating that the facility had previously implemented a new process to prevent medication shortages, but it failed on this occasion. The facility had an emergency medication kit, but the resident's specific medication was not stocked due to its strength. The resident had used an alternative medication from the emergency kit in June, but not in August, despite its availability. The facility's failure to ensure the availability of the ordered pain medication resulted in the resident experiencing significant pain.
Failure to Address Grievances on Call Light Response
Penalty
Summary
The facility failed to promptly address and resolve grievances related to call lights not being answered in a timely manner, as reported by two residents in the monthly Grievance/Concern Logs. The facility's policy mandates that call lights should be answered promptly to ensure residents can call for assistance when needed. However, interviews with a resident's representative and staff revealed that the call light for a resident was not being answered timely, despite the resident's inability to care for her own needs. This issue was repeatedly mentioned in Resident Council meetings and documented in the Grievance Log, indicating a persistent problem. The Social Service Director, responsible for overseeing the grievance process, acknowledged the failure to ensure the proper department was aware of the grievance and to communicate the steps being taken towards resolution. The Interim Director of Nursing also confirmed the grievance was expressed during Resident Council meetings and on the Monthly Grievance Log, but the facility did not resolve the issue or communicate the solution to the residents or their families. The facility's Performance Improvement Plan noted missing Resident Council Minutes for certain months, which further highlights the lack of proper documentation and follow-up on grievances.
Failure to Prevent Resident Injury During Transport
Penalty
Summary
The facility failed to ensure a resident was kept free from an accident during transport, resulting in an injury. The incident involved a resident with severe cognitive impairment, as indicated by a Brief Interview for Mental Status (BIMS) score of 04, and multiple medical conditions including chronic systolic heart failure, paroxysmal atrial fibrillation, type 2 diabetes mellitus, and chronic kidney disease. On the day of the incident, the resident was being transported for a medical appointment. A Certified Nurse Aide (CNA) responsible for the transport reported that she had locked the resident's wheelchair before leaving the resident unattended to give keys to an assistant. However, the resident's wheelchair rolled into a van, causing a severe laceration to the resident's left leg. Interviews with staff members, including a Psychiatric Nurse Practitioner and a Licensed Practical Nurse (LPN), revealed that the resident was seen rolling unassisted in the wheelchair and sustained a significant injury upon impact with the van. The Director of Nurses (DON) expressed doubt that the wheelchair was properly locked, as the resident likely lacked the strength to unlock it. The facility's policy on accidents and incidents emphasizes maintaining a hazard-free environment and providing adequate supervision, which was not adhered to in this case, leading to the resident's injury.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Fulton
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| The Meadows | 2 mi | ★★★★★ | 8 | 0 |
| Diversicare Of Tupelo | 15.5 mi | ★★★★★ | 11 | 0 |
| Tupelo Community Care Center | 15.8 mi | ★★★★★ | 9 | 0 |
| Arabella Health And Wellness Of Red Bay | 19.6 mi | ★★★★★ | 0 | 0 |
| River Place Nursing Center | 20.2 mi | ★★★★★ | 6 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.