Clarksdale Nursing Center
Inspection history, citations, penalties and survey trends for this long-term care facility in Clarksdale, Mississippi.
- Location
- 1120 Ritchie Ave, Clarksdale, Mississippi 38614
- CMS Provider Number
- 255267
- Inspections on file
- 16
- Latest survey
- June 18, 2025
- Citations (last 12 mo.)
- 1
Citation history
Health deficiencies cited at Clarksdale Nursing Center during CMS and state inspections, most recent first.
A resident with end-stage renal disease and a history of falls experienced a fall resulting in a subdural hematoma and scalp laceration. Facility staff did not notify the dialysis clinic of this significant change in condition, as required by policy. Communication forms and progress notes lacked documentation of the incident, and the dialysis clinic only learned of the event from the resident. Multiple staff, including the LPN, DON, and administrator, confirmed the notification should have occurred.
The facility failed to implement care plans for several residents, leading to deficiencies in their care. A resident on dialysis received excess fluids, two residents did not receive proper nail care, and another resident did not have Enhanced Barrier Precautions followed during IV medication administration. These failures were confirmed by staff and could lead to adverse outcomes.
The facility failed to provide proper nail care for two residents, resulting in long, jagged fingernails with debris. One resident, with diabetes and dementia, had nails untrimmed despite policy requirements. Another resident, with vascular disease, expressed a desire for nail care, contradicting staff claims. Staff interviews revealed discrepancies in task completion and documentation, leading to the deficiency.
The facility's QAA Committee failed to maintain procedures and monitor interventions for ADL deficiencies, despite previous citations. The Administrator was unaware of ongoing issues, and the facility's corrective measures were not effectively implemented or monitored.
A resident with End Stage Renal Disease was prescribed a fluid restriction of 960 ml per day, but received more than this amount on multiple occasions due to staff misunderstanding. The Dietary Manager and an LPN believed the restriction was 1000 ml per day, leading to excess fluid provision. The DON confirmed the error, noting the potential risk of fluid overload.
A facility failed to implement Enhanced Barrier Precautions (EBP) for a resident with a PICC line receiving IV antibiotics. Observations showed that both a RN and RN Supervisor did not wear gowns during IV administration, despite the presence of an EBP sign. Interviews confirmed the staff's awareness of the requirement for EBP, but a lack of compliance was noted. The resident reported infrequent use of gowns by staff during IV medication administration.
The facility inaccurately coded the MDS for five residents, marking side rails as restraints when they were used for mobility assistance. Staff interviews confirmed the side rails were not restraints, and the error stemmed from incorrect training. The Administrator was unaware of the issue until it was highlighted by a Nurse Consultant.
A resident with moderate cognitive deficits and frequent incontinence was left in a soaked brief during the night shift, as the CNA failed to change him during the last rounds. The LPN confirmed the resident's condition and acknowledged the health risks of prolonged exposure to wet briefs. The facility's protocol requires CNAs to make rounds every two hours and change residents if needed, but this was not followed, resulting in the deficiency.
Failure to Notify Dialysis Clinic of Resident's Significant Change in Condition
Penalty
Summary
The facility failed to notify a dialysis clinic of a significant change in a resident's status following a fall that resulted in a subdural hematoma and scalp laceration. According to the facility's policy, any change in a resident's medical status, including physical injuries, must be communicated to relevant parties. Despite this, there was no documentation that the dialysis clinic was informed of the resident's fall or subsequent diagnosis of a subdural hematoma. Staff interviews confirmed that communication with the dialysis clinic is typically conducted using a specific form, but review of these forms showed no mention of the incident or diagnosis. The dialysis clinic only became aware of the fall when the resident self-reported, and the clinic manager confirmed there was no official notification from the facility. The resident involved had a history of end-stage renal disease and falls, and was cognitively intact at the time of the incident. The lack of communication was confirmed by multiple staff members, including the nurse practitioner, LPN, DON, and the administrator, all of whom acknowledged that the dialysis clinic should have been notified due to the potential impact on treatment, specifically the administration of anticoagulants. Review of progress notes and communication forms further substantiated that the required notification did not occur.
Failure to Implement Care Plans for Residents
Penalty
Summary
The facility failed to implement care plans for several residents, leading to deficiencies in their care. Resident #11, who is on dialysis and has a fluid restriction of 960 cc per day, received more than the prescribed amount on nine out of thirteen days, as confirmed by the Nurse Case Manager. This failure to adhere to the care plan could potentially lead to fluid overload for the resident. Additionally, Resident #24's care plan required weekly nail care, but observations revealed long and jagged fingernails, indicating that the care plan was not followed. The Director of Nurses confirmed that the resident's nails were not trimmed as required by the care plan. Similarly, Resident #44's care plan required weekly nail care, but observations showed long, jagged, and soiled fingernails, with the resident stating it had been about three weeks since they were last cut. The DON and RN Supervisor confirmed that the care plan was not being followed. Furthermore, Resident #157's care plan required Enhanced Barrier Precautions during IV medication administration, but the RN Supervisor failed to use these precautions, as confirmed by the Nurse Case Manager. This oversight could increase the resident's risk of infection.
Failure to Ensure Proper Nail Care for Residents
Penalty
Summary
The facility failed to ensure proper nail care for two residents, resulting in long, jagged fingernails with debris underneath. Resident #24, who has Type 2 diabetes mellitus and severe unspecified dementia, was observed on multiple occasions with fingernails approximately one-half inch past the tips of her fingers. Despite the facility's policy requiring weekly nail trimming, the EMAR indicated that the task was completed, although observations showed otherwise. Interviews with staff, including a CNA and an LPN, confirmed the oversight and highlighted the potential risk of skin tears and infections due to the resident's condition. Resident #44, diagnosed with peripheral vascular disease and cerebral infarction, was also found with long, jagged fingernails and a brown substance underneath. The resident expressed a desire for his nails to be trimmed, contradicting the CNA's claim that he refused nail care. The LPN admitted to signing off on the EMAR without verifying the completion of the task, relying on the treatment nurse's assurance. However, the treatment nurse revealed that the resident had declined nail care when asked, and she could not recall the last time his nails were trimmed. The facility's policy mandates that both CNAs and nurses are responsible for nail care, with specific instructions for diabetic residents. The DON and RN Supervisor confirmed that the EMAR should not have been signed off without verifying the task's completion. The failure to adhere to the facility's nail care policy resulted in the deficiency, as evidenced by the observations and staff interviews.
Failure in Monitoring ADL Interventions
Penalty
Summary
The facility's Quality Assessment and Assurance Committee (QAA) failed to maintain implemented procedures and monitor interventions following previous surveys. This deficiency was identified during a recertification survey in the area of Activities of Daily Living (ADL). The facility had been cited for similar issues in past surveys, indicating a pattern of failure to sustain an effective QAA program. The Administrator was unaware of the ongoing issues with residents' ADLs, despite previous citations and discussions within the Quality Assurance Performance Improvement (QAPI) meetings. The facility's Plan of Correction (POC) included measures such as in-servicing nursing staff on policies related to ADLs and nail care, and implementing monitoring systems. However, the continued citation for ADL deficiencies suggests that these measures were not effectively implemented or monitored. The QAA Committee's failure to address and resolve these issues indicates a lack of effective oversight and follow-through on corrective actions.
Failure to Adhere to Fluid Restriction for Resident with Renal Disease
Penalty
Summary
The facility failed to adhere to a fluid restriction order for a resident diagnosed with End Stage Renal Disease. The facility's policy required fluids to be restricted as per physician orders, specifically limiting the resident to 960 milliliters per day. However, the resident received more than the prescribed amount on nine out of thirteen days in August 2024. This discrepancy was identified through a review of the Electronic Medical Record (EMAR), which documented the excess fluid intake. Interviews with facility staff, including the Dietary Manager, an LPN, and the Director of Nursing (DON), revealed a misunderstanding of the resident's fluid restriction. Both the Dietary Manager and the LPN believed the resident was on a 1000 milliliter per day restriction, leading to the provision of more fluids than allowed. The DON confirmed the error and acknowledged that the EMAR reflected the resident's fluid intake exceeded the prescribed 960 milliliters per day, which could potentially lead to fluid overload.
Failure to Implement Enhanced Barrier Precautions for Resident with PICC Line
Penalty
Summary
The facility failed to implement Enhanced Barrier Precautions (EBP) for a resident with a peripherally inserted central catheter (PICC) for intravenous antibiotic therapy. During an observation, a Registered Nurse (RN) was seen administering intravenous fluids to the resident without wearing a gown, which is required for EBP. Additionally, there were no signs indicating the need for enhanced barrier precautions in the resident's room or on the doorway. The resident had been admitted with a diagnosis of osteomyelitis of the lumbar vertebra and was receiving ceftriaxone via the PICC line. Further observations revealed that even after an enhanced barrier sign was placed on the resident's doorway, the RN Supervisor also failed to wear a gown while administering the IV antibiotics. Interviews with the Infection Control Nurse and the Director of Nursing confirmed that the staff should have been using enhanced barrier precautions. The RN/Treatment nurse admitted to not using a gown due to unavailability and acknowledged the requirement for EBP due to the resident's PICC line. The resident reported that staff only occasionally wore gowns when administering his IV medications.
Incorrect MDS Coding for Restraints
Penalty
Summary
The facility failed to accurately code the Minimum Data Set Assessment (MDS) for the use of restraints for five residents. The MDS assessments for these residents incorrectly indicated the use of side rails as restraints. Observations revealed that the side rails were only half rails located at the head of the bed and were not used to restrain the residents. Interviews with staff, including Certified Nursing Assistants, Registered Nurses, and Licensed Practical Nurses, confirmed that the side rails were used to assist residents with mobility and were not considered restraints. The facility's policy required healthcare professionals to certify the accuracy of the assessments they completed, but this was not adhered to in these cases. The issue arose from incorrect training provided to the MDS Assessment nurse, who was instructed to code all side rails as restraints because residents could not physically remove them. The Nurse Case Manager confirmed that the MDS department had been incorrectly coding section P of the MDS for restraints, following the previous Case Manager's training. The Administrator was unaware of the incorrect coding until informed by the Nurse Consultant. The residents involved had various medical conditions, including Pseudobulbar Affect, Rheumatoid arthritis, a history of stroke, orthopedic aftercare, Type two Diabetes Mellitus, and Dementia, but none required restraints as part of their care.
Inadequate Incontinent Care During Night Shift
Penalty
Summary
The facility failed to provide adequate incontinent care for a resident during the night shift. Observations and interviews revealed that a resident was left in a soaked brief, indicating that the Certified Nursing Assistant (CNA) did not change the resident during the last rounds. The Licensed Practical Nurse (LPN) confirmed the resident's condition and acknowledged the potential health risks associated with prolonged exposure to wet briefs, such as urinary tract infections and skin issues. The resident, who has moderate cognitive deficits and is frequently incontinent, expressed that he had not been changed during the night. Interviews with the CNA and the Director of Nursing (DON) highlighted that the facility's protocol requires CNAs to make rounds every two hours and change residents' briefs if they are wet or soiled. The CNA admitted that the night shift typically makes their last rounds before clocking out, and the DON emphasized the importance of thorough checks during rounds. Despite this, the resident was not changed as required, leading to the deficiency noted in the report.
Latest citations in Mississippi
A resident with hemiplegia, hemiparesis, and cognitive impairment had a care plan directing staff to apply and remove a right ankle splint at specific times each day and to provide passive stretching to prevent decline in ROM. Observation found the splint not in use and lying on a chair, and the resident was unsure when it was last applied. A PTA reported the resident had developed foot drop and that the splint could no longer be applied without additional therapy, attributing this to the splint not being used daily as ordered. The DON confirmed that staff failed to follow the established care plan for splint application and ROM management.
A resident with hemiplegia and hemiparesis after a cerebral infarction, and severe cognitive impairment (BIMS 5), had physician and therapy orders for right-hand and right-ankle splinting with passive ROM to manage contractures and maintain ROM. Surveyors observed a foot splint lying unused and the resident’s right hand contracted into a fist without a hand roll. The resident could not recall when the foot splint was last applied and reported never having a hand roll. An LPN was unaware of the need for the splint and confirmed no hand roll was in use. Records showed the hand splint order was discontinued at the responsible party’s request due to pain, but OT was not notified and no alternative such as a hand roll was initiated. PT had documented improved ankle ROM and recommended a PODUS boot, while a PTA later reported the resident had developed foot drop related to the ankle splint not being applied as ordered. The DON confirmed that daily ankle splint orders existed and that the hand splint was discontinued without alternative interventions to prevent contracture.
The facility failed to protect resident narcotic medications from misappropriation when an LPN handed over a medication cart’s narcotic keys to an RN without performing required narcotic counts before and after the transfer, and the cart was later found unlocked in the nurses’ station. During the subsequent shift change count, staff discovered multiple missing doses of oxycodone-acetaminophen and hydrocodone-acetaminophen prescribed PRN for pain to four residents with conditions including dementia, COPD, dysphagia, and diabetic neuropathy. Review of individual controlled drug logs showed corrected balances to account for the missing tablets, confirming that controlled substances were unaccounted for during the period of unsecured cart access and improper key control.
Two ambulatory residents with dementia, severe cognitive deficits, and known wandering behavior, each wearing a wander guard bracelet, were able to exit through a unit door when a visitor held it open, despite the door alarm sounding and prior observations that they frequently walked together and approached doors. An LPN responded to the alarm and, along with other staff, initiated a search when the residents could not be found on the unit; staff ultimately located the residents across a four-lane highway and returned them to the building without injury. The incident occurred despite facility policies requiring use of a security system for residents unable to protect themselves from harm by wandering, and staff and leadership acknowledged that the residents had a history of walking the halls together and going to doors, and that increased monitoring and restricting visitor access to door codes could have prevented the elopement.
A cognitively impaired resident with dementia, agitation, and a history of wandering was previously assessed by the IDT as not being at risk for elopement and did not have elopement precautions in place. On one occasion, a visitor exited through the front door without realizing the resident followed outside, and staff later discovered the resident alone on the front porch after being missing for several minutes. An LPN and CNA participated in locating and returning the resident, and the incident revealed that supervision and elopement risk assessment were insufficient for this resident.
A resident with Type 2 DM and moderately impaired cognition had two unstageable heel DTIs documented on the MDS and physician orders for treatment to both heels, but the comprehensive care plan did not include any problem, goals, or interventions related to these pressure injuries. LPNs responsible for MDS and care plan completion acknowledged the omission and stated that although they periodically audit by comparing orders to the care plan, this situation was missed. The DON reported she expected the wound care nurse to update the care plan with new wound treatment orders, while an RN stated she could update interventions but had not been trained to create a new focused care plan and was unaware it was her responsibility to add the DTI treatment orders to the care plan.
A controlled substance prescribed for a cognitively intact resident with a left femur fracture was delivered and signed for by an LPN but was not entered on the narcotic accountability record or narcotic box package count and was later found to be missing. One LPN reported receiving the blister pack of thirty Hydrocodone/Acetaminophen 10-325 mg tablets from another LPN, placing it on the nurses’ station, and leaving the area, while both LPNs stated they were in the medication room as the medication remained unattended. The DON and Administrator confirmed that staff failed to secure the controlled medication as required by facility policy and that the missing tablets could not be located.
Surveyors found that staff failed to properly secure and store medications for two residents. For one resident, an LPN received a delivery of Hydrocodone-Acetaminophen, passed it to another LPN, and the controlled medication was left unattended at the nurses’ station instead of being immediately locked and entered into the narcotic count, after which it could not be located. For another resident, two bottles of Lorazepam oral concentrate, documented on the narcotic record and labeled to be protected from light and refrigerated, were observed stored in a locked medication cart rather than in the designated medication refrigerator, even though staff acknowledged knowing the manufacturer’s refrigeration requirement.
A resident with hemiplegia and hemiparesis following cerebral infarction was transferred by facility van to a psychiatric hospital for evaluation and was later determined by the facility to be discharged due to aggressive behavior and threats, with staff stating they could not meet the resident’s needs. The Administrator and Social Services Director communicated with the psychiatric facility and the resident’s family about finding alternative placement and informed the family the resident would not be allowed to return, but no formal involuntary discharge notice or written appeal rights were provided, and no physician discharge order was documented, contrary to facility policies requiring a completed transfer form and written notice of transfer/discharge with appeal information.
The facility did not adequately investigate, address, or resolve repeated grievances about food quality and temperature raised through Resident Council meetings. Over several months, residents reported that weekend meals were bad, food was consistently cold, beverages lacked sufficient ice, and breakfast items were hard or unpalatable. While limited steps such as using temperature-holding containers, sending trays out faster, and in-servicing dietary staff were noted, there was no documented monitoring, follow-up, or evaluation of effectiveness. Cognitively intact residents continued to report cold, poor-tasting food, and staff, including the Dietary Manager and Social Services, acknowledged awareness of the complaints without evidence of thorough follow-up or resolution.
Failure to Implement Care Plan for Ankle Splint and ROM Management
Penalty
Summary
The facility failed to implement a comprehensive, person-centered care plan for contracture management and splinting to prevent decline in range of motion for one resident. The facility’s policy on prevention of decline in range of motion required that, based on the comprehensive assessment, the facility provide interventions, exercises, and/or therapy to maintain or improve ROM. The resident’s care plan, initiated on 8/1/25, identified an ADL self-care performance deficit related to stroke, hemiplegia, and immobility, placing the resident at risk for functional decline. The care plan interventions directed staff to apply a splint to the right ankle after breakfast, provide passive stretch to the right ankle after applying the splint, remove the splint at lunchtime, reapply the splint after supper with passive stretch, and remove the splint at bedtime. On observation, the resident’s ankle splint was not in use and was found lying in a chair in the resident’s room, and the resident was unsure when the splint was last applied. The PTA reported that the resident had developed foot drop and that the ankle splint could no longer be placed without additional therapy, confirming this was related to the splint not being applied daily as ordered. The DON stated that the care plan was used to inform staff how to care for the resident and verified that staff failed to follow the care plan when they did not apply the ankle splint. Record review showed the resident was admitted with hemiplegia and hemiparesis following a cerebral infarction affecting the right dominant side, and an MDS assessment indicated a BIMS score of 5, reflecting cognitive impairment at the time of the deficiency.
Failure to Implement ROM and Splinting Orders Resulting in Contractures and Foot Drop
Penalty
Summary
The facility failed to provide ordered range of motion (ROM) and splinting interventions to prevent decline in ROM for a resident with hemiplegia and hemiparesis following a cerebral infarction affecting the right dominant side. The resident was admitted with these diagnoses and had physician orders and therapy recommendations for contracture management and splinting. An OT evaluation documented decreased ROM in the right upper extremity and recommended a resting hand splint and a restorative splint and brace program, with a subsequent OT evaluation recommending continuation of the contracture management and splinting program. A physician order directed staff to apply a right-hand splint after breakfast, provide passive stretch to the right elbow, wrist, and hand once daily, and remove the splint before dinner. Another physician order required application of a right ankle splint after breakfast and after supper with passive stretching following application. The facility’s own policy stated that residents without limited ROM should not experience a reduction in ROM unless clinically unavoidable. During observation, surveyors noted a foot splint lying unused in the resident’s chair and the resident’s right hand contracted into a fist without a hand roll in place. The resident reported not knowing when the foot splint was last applied and stated she had never had a hand roll. An LPN stated she did not know why the splint was in the room, believed the resident was not required to wear it, and confirmed the resident did not have a hand roll. Record review showed the right-hand splint order was discontinued at the responsible party’s request due to pain, but the OT reported she had not been notified of this discontinuation and stated a hand roll should have been initiated when the splint was stopped; she further stated the resident’s hand was now contracted into a fist. A PT discharge summary documented improved right ankle ROM with therapy and recommended a PODUS boot daily for up to five hours, while a PTA later reported the resident had developed foot drop and that the ankle splint could no longer be applied without additional therapy, confirming this was related to the splint not being applied daily as ordered. The DON verified that there were physician orders for daily ankle splinting and acknowledged that the right-hand splint was discontinued without alternative interventions to prevent contracture. The resident’s MDS showed a BIMS score of 5, indicating severe cognitive impairment.
Failure to Secure Narcotic Medications and Maintain Key Control
Penalty
Summary
The deficiency involves the facility’s failure to protect resident medications from misappropriation on one of four medication carts, resulting in missing controlled substances for four residents. The facility’s abuse, neglect, and exploitation policy defines misappropriation of resident property as the deliberate misplacement, exploitation, or wrongful use of a resident’s belongings or money without the resident’s consent. On a specific date, during the 7:00 PM shift change narcotic count, staff identified that multiple doses of Percocet and Norco (hydrocodone-acetaminophen) were missing from the narcotic box on a single medication cart. Prior to this discovery, the assigned LPN had confirmed that the narcotic count was correct earlier in the day. The events leading to the deficiency included the LPN giving her medication cart narcotic keys to an RN while she left the area to perform a urine specimen collection. The LPN did not complete a narcotic count before or after transferring the keys, which was not in accordance with facility expectations for key control and chain of custody. When the LPN returned, she observed the medication cart in the nurses’ station and unlocked. The RN later confirmed that she had moved the cart into the nurses’ station but denied administering any medications during the time she had possession of the keys. During the subsequent 7:00 PM narcotic count, discrepancies were identified, and a search of the cart and nurses’ station did not locate the missing medications. Record review showed that four residents’ controlled medication logs required corrections to reflect missing tablets. One resident with dementia had an order for oxycodone-acetaminophen 5-325 mg every 12 hours as needed for pain; the narcotic log initially showed a remaining balance of 20 tablets after a documented administration, but was later corrected to 16 tablets to account for four missing tablets. A second resident with COPD had an order for oxycodone-acetaminophen 10-325 mg every eight hours as needed; the log was corrected from a remaining balance of five tablets to four, indicating one missing tablet. A third resident with dysphagia had an order for hydrocodone-acetaminophen 5-325 mg every 24 hours as needed; the log showed two tablets on hand after the resident returned from pass with no administrations documented, and was later corrected to zero, indicating two missing tablets. A fourth resident with type 2 diabetes mellitus with diabetic neuropathy had an order for hydrocodone-acetaminophen 7.5-325 mg every six hours as needed; the log was corrected from a remaining balance of eight tablets to seven, indicating one missing tablet. These discrepancies, combined with the unsecured cart and improper key transfer without counts, led to the determination that resident medications were not protected from misappropriation.
Failure to Prevent Elopement of Two Cognitively Impaired Wanderers
Penalty
Summary
The deficiency involves the facility’s failure to provide adequate supervision and prevent elopement for two residents with known wandering and elopement risk. Both residents were ambulatory, frequently walked throughout the facility together, and were known to staff as wanderers. Each resident had a diagnosis of dementia with severe cognitive deficits documented on their MDS assessments, and both had Wander/elopement alarms (wander guard bracelets) in place and used daily. The facility’s elopement/wandering policy stated that residents who are incapable of adequately protecting themselves and unable to determine when they are at risk for harm by wandering out of the facility should be placed on the resident security system to ensure safety. On the day of the incident, video surveillance later reviewed by the Administrator showed that a visitor entered an exit door on the B Unit at approximately 6:20 PM. The two residents at risk for elopement approached the door, and the visitor held the door open, allowing them to walk out of the building. The residents were wearing wander guard bracelets, and when they exited, the door alarm sounded. A nurse responded immediately to the alarm, exited the facility, and went down the walkway but did not see the residents. Staff were then alerted that the residents were missing, and a facility-wide search was initiated. Staff interviews and the facility’s documentation confirmed that the residents had previously been observed walking together throughout the facility and approaching doors, including the exit door involved in the incident. The Administrator reported that review of the video showed the two residents had approached the same door together two or three times prior to the elopement event. Despite their known patterns of wandering, severe cognitive impairment, and prior door-approach behavior, the residents were able to exit the facility unnoticed and unsupervised when the visitor held the door open. Staff ultimately located the residents across a four-lane high-capacity highway approximately 528 feet from the exit door and returned them to the facility, where body audits and assessments documented no injuries and intermittent confusion. The State Agency determined that the facility’s failure to provide adequate supervision to prevent the elopement of these residents, who had exhibited exit-seeking behaviors, placed them and other residents at risk for wandering and elopement in a situation likely to cause serious injury, harm, impairment, or death and cited the facility at F689 with Immediate Jeopardy and Substandard Quality of Care. The residents’ medical records and elopement reports documented that both were confused, had impaired memory, and were identified as wanderers. One resident had a BIMS score of 3 and the other a BIMS score of 0, both indicating severe cognitive deficits. Progress notes and elopement reports recorded that staff were notified when the residents were not on the unit and could not be located, that all staff were engaged in searching, and that the residents were ultimately found outside and assisted back into the building. Interviews with CNAs and an LPN described hearing a Code W called, running outside, and seeing the residents across the street after they had crossed the four-lane highway. The DON acknowledged that the residents were always walking in the facility, often together, and that they had wandered to doors and looked out, and agreed that increased monitoring and not allowing visitors to have door codes could have prevented the residents from leaving the building.
Removal Plan
- Conducted a facility search.
- Notified police of missing residents.
- Director of Nursing interviewed staff and residents.
- Notified the Medical Director and residents’ families.
- Administrator and Director of Nursing checked the wander guard system and facility doors to ensure proper functioning.
- Returned Resident #1 and Resident #2 to the facility.
- Completed an incident report.
- Completed an emergency Quality Assurance meeting.
- Initiated in-service training for all staff on the elopement policy, including a quiz to validate comprehension, and required staff (including contract staff) to complete the in-service before working their next scheduled shift, with Administrator monitoring compliance.
- Responded immediately to the door alarm by sending staff outside to locate residents and notifying additional staff to assist with the search.
- Reviewed video surveillance and confirmed a visitor held the door open allowing residents to exit.
- Held an emergency Quality Assurance meeting with the Medical Director, Director of Nursing, Administrator, Regional Director, involved staff, and Infection Preventionist.
- Changed the main entry door code.
- Verified entrance door signage was in place instructing not to allow residents to exit unaccompanied.
- Identified residents at risk for elopement and ensured elopement bracelets/transmitters were functional and doors were locking appropriately.
- Reviewed care plans for residents at risk for elopement.
- Completed body audits on Resident #1 and Resident #2.
- Conducted audits verifying resident location, elopement risk, and wander guard bracelet function.
- Medical Records updated care profiles of residents at risk for wandering.
- Assistant Administrator began audits of all doors for function and security.
- Provided in-services on elopement policy and procedure, Resident Rights, and incident and accident reporting.
- Conducted elopement drills on each shift.
- Implemented monitoring systems to sustain compliance.
- Director of Nursing to monitor wander guard system checks three times weekly for four weeks or until substantial compliance is attained.
- Director of Nursing to monitor resident behavior for elopement attempts via incident reports, observations, and communications weekly for four weeks or until substantial compliance is attained.
- Quality Assurance Committee to meet for four weeks to review compliance with the plan of action, then continue routine Quality Assurance monitoring if no further concerns are noted.
- Administrator to hold follow-up Quality Assurance meetings monthly for two months then quarterly thereafter to ensure sustained compliance.
- Updated entry screening kiosk to include an additional reminder and attestation to ensure resident safety, requiring visitors to agree that no resident comes in or out with them and triggering a staff alert if the visitor refuses.
- Administration spoke directly with the visitor to confirm visitor policies and procedures.
Elopement of Cognitively Impaired Resident Due to Inadequate Supervision
Penalty
Summary
The facility failed to provide adequate supervision to prevent a cognitively impaired resident with a history of wandering from exiting the building unattended. The resident had diagnoses including dementia with agitation and a BIMS score of three, indicating severe cognitive impairment. The resident had been readmitted from a geriatric psychiatric hospitalization and was known by the DON to have a history of wandering. Despite this, the interdisciplinary team had previously determined that the resident was not at risk for elopement, and no elopement interventions such as a wander guard were in place at the time of the incident. On the day of the event, a visitor observed the resident standing near the front door and exited the facility without realizing the resident followed him outside. Staff later became aware that the resident was missing, and an LPN assisted in locating the resident. A CNA ultimately found the resident outside on the front porch and returned the resident to the facility, with the investigation determining the resident had been outside unattended for approximately five minutes. Staff interviews confirmed that the resident ambulated in the halls and had not previously attempted to exit the building, and that the resident was only reassessed and provided with a wander guard after the incident.
Failure to Care Plan for Pressure Injuries and Treatment Orders
Penalty
Summary
The facility failed to develop a comprehensive person-centered care plan for a resident with pressure injuries. The facility’s undated Care Plan Policy and Procedure stated that each resident’s care plan would remain current and inform staff of needs, strengths, goals, and approaches, and that a comprehensive person-centered care plan would be completed as needed. Record review showed that the resident was admitted with Type 2 Diabetes Mellitus with ketoacidosis without coma and, per the Discharge MDS with an ARD of 1/19/26, had a BIMS score of 12 indicating moderately impaired cognition. Section M of the MDS documented two unstageable pressure injuries presenting as deep tissue injuries (DTIs). Physician orders dated 12/10/25 directed treatment to right and left DTI pressure ulcers. Despite these documented DTIs and treatment orders, review of the resident’s comprehensive care plan revealed no care plan addressing the DTIs on the left and right heels, which was inconsistent with the physician orders. During interviews, two LPNs responsible for MDS and care plan completion confirmed that the care plan did not include the DTIs and stated that care plans are developed based on the MDS and physician orders, and that audits comparing orders to care plans are done periodically but this had been missed. The DON stated her expectation that the wound care nurse update the care plan with new wound care treatment orders. An RN reported she could update care plan interventions but had not been trained to develop a new focused care plan and had not added the physician’s DTI treatment orders to the care plan, and she was not aware it was her responsibility to do so.
Unsecured Controlled Medication Left Unattended and Lost
Penalty
Summary
The facility failed to prevent misappropriation of resident property when a controlled substance prescribed for a resident was left unattended and subsequently went missing. Facility policies on abuse and neglect defined misappropriation of resident property to include missing prescription medications or diversion of resident medications, including controlled substances, and the Medication-Controlled Substances policy required that only authorized licensed nursing and pharmacy personnel have access to controlled medications, that all controlled substances be stored in a locked cabinet or compartment, and that accurate accountability of all controlled drugs be maintained. Despite these policies, a pharmacy courier delivered thirty Hydrocodone/Acetaminophen 10-325 mg tablets for a resident with a left femur fracture, and the medication was signed for by an LPN but was not signed onto the narcotic accountability record, was not documented on the narcotic box package count, and could not be located. The resident, who was cognitively intact with a BIMS score of 15 and had a physician’s order for Hydrocodone/Acetaminophen, was later informed that the tablets delivered had been lost. Interviews revealed that one LPN received the blister pack of thirty Hydrocodone/Acetaminophen tablets from another LPN and placed it on the nurses’ station before leaving the area, leaving the controlled medication unattended. Both LPNs reported being in the medication room while the medication remained unattended at the nurses’ station. The DON reported being notified that the medication was missing and that an investigation confirmed the medication could not be located and had been left unattended, and the Administrator confirmed staff failed to ensure controlled medications were secured and accessible only to authorized personnel and that the facility was unable to determine the location of the missing medication.
Failure to Secure Controlled Drugs and Follow Refrigerated Storage Requirements
Penalty
Summary
The deficiency involves the facility’s failure to store and secure medications, including controlled substances, in accordance with professional standards and manufacturer instructions. For Resident #1, who was admitted with a left femur fracture and was cognitively intact with a BIMS score of 15, the physician ordered Hydrocodone-Acetaminophen 10-325 mg tablets. A facility investigation documented that a pharmacy courier delivered 30 tablets of this controlled medication, which were received and signed for by an LPN but were never documented in the narcotic count system and were later unable to be located. One LPN reported that after receiving the Hydrocodone-Acetaminophen from another LPN, she left the medication unattended at the nurses’ station while she completed other tasks instead of immediately securing it in the locked medication cart. The LPN who initially received the medication from the courier confirmed that the controlled medication had not been immediately secured in the locked cart following delivery. For Resident #3, who was admitted with heart disease and had a BIMS score of 10 indicating moderately impaired cognition, the physician ordered Lorazepam (Ativan) oral concentrate. The narcotic record showed that two containers of Lorazepam were signed into the narcotic record on the date of admission. Manufacturer prescribing information for the Lorazepam oral concentrate specified that it must be protected from light and stored refrigerated at 36–46°F. During a controlled drug count, surveyors observed that two bottles of Lorazepam oral concentrate for this resident were stored in the locked medication cart rather than in a refrigerator, despite the label instructions requiring refrigeration. One LPN confirmed the manufacturer’s storage instructions on the label but was unsure why the medication had not been refrigerated, and another LPN acknowledged awareness that the medication required refrigeration but confirmed it had been stored in the medication cart instead of the designated medication refrigerator.
Failure to Provide Required Involuntary Discharge Notice and Appeal Rights
Penalty
Summary
The deficiency involves the facility’s failure to provide required written notice of an involuntary discharge, including appeal rights, and to obtain a physician’s discharge order before refusing readmission of a resident following a hospital transfer. Facility policy titled “Transfer Form” stated that it is the policy of the facility to provide a completed and accurate transfer form to residents transferred or discharged from the facility, and the policy titled “Appealing a Transfer or Discharge Notice” stated that residents have the right to appeal transfer or discharge notices and, upon notice of transfer or discharge, will be provided with a statement of their right to appeal. Record review showed that the resident, admitted with hemiplegia and hemiparesis following cerebral infarction, left the facility by facility van to be admitted to a psychiatric hospital for evaluation. Progress notes dated several days after the transfer documented that the resident had been discharged from the facility due to aggressive behavior and that, per conversation with the psychiatric hospital, the Administrator and Social Services Director would assist in finding alternative placement and home health if needed. Documentation further indicated that, due to threats made, the facility stated it was unable to meet the resident’s needs and communicated with the resident’s family that the resident would not be allowed to return. During interview, the Administrator confirmed that neither the resident nor the family was provided a formal involuntary discharge notice or information on appeal rights and that no physician order for discharge could be located, acknowledging that the formal notice, appeal rights, and physician order should have been obtained prior to discharge.
Failure to Investigate and Resolve Ongoing Food-Related Grievances
Penalty
Summary
The facility failed to ensure that grievances voiced through the Resident Council regarding food quality and temperature were thoroughly investigated, addressed, and resolved. Resident Council minutes over multiple months documented repeated complaints that weekend food was "bad," tasted sweet, and that food was cold by the time it reached residents. Additional concerns included insufficient ice in water and tea, hard breakfast biscuits and toast, and cold grits. Although the facility’s grievance policy stated that residents and families could voice grievances without reprisal and that the facility would make prompt efforts to resolve grievances, there was no documentation that the initial complaint about weekend food quality was addressed, and subsequent complaints continued without evidence of thorough investigation or resolution. Resident Council Department Response Forms showed limited actions, such as placing food in containers to maintain temperature, conducting an in‑service for dietary staff, sending food out faster, and instructing staff to pass trays promptly, but there was no documentation of monitoring, follow‑up, or evaluation of whether these measures were effective. Residents interviewed, all cognitively intact per their MDS BIMS scores, consistently reported that the food remained cold and did not taste good, with one resident noting that staff would reheat food only if requested. The Dietary Manager acknowledged awareness of the complaints and stated he had spoken with weekend staff and made changes like replacing tray carts and providing guidance on food preparation, but confirmed there was no documentation of ongoing monitoring or additional interventions. Social Services and the Administrator both acknowledged awareness of the complaints and that additional follow‑up and resolution efforts should have occurred, yet no evidence of such follow‑up was present in the records.
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