Above average — CMS composite of the measures below.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of August 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Fountain View Of Monroe during CMS and state inspections, most recent first.
Improper Cooling of Cooked Pulled Pork: The facility failed to properly cool cooked pulled pork before storage. A CDM could not produce a cooling log, and an RC stated the pork was transferred, covered, dated, and placed in the walk-in cooler without temperature checks or use of the required cooling log. The NHA stated kitchen staff should follow the food cooling policy.
A resident with moderate cognitive impairment and diagnoses including TIA, anxiety disorder, and CAD was observed with raised, crusted scalp areas that were not documented on the admission skin assessment. Staff gave differing descriptions of the scalp findings, and the RN/UM and DON acknowledged the area should have been identified and documented, while physician records showed no prior observation or address of the condition.
The facility failed to date-label food in resident refrigerators, affecting all residents consuming food from these units. Unlabeled items included an opened jar of dressing, breakfast sandwiches, ice cream Drumsticks, and diet Mountain Dew. The NHA and DON acknowledged the need for proper labeling and dating, as per facility policy.
The facility failed to ensure dignified and respectful treatment for residents, leading to feelings of helplessness and frustration. Residents reported staff responding rudely to call lights, using phones during care, and occupying residents' rooms without permission. Despite policies against phone use during work hours, management was unaware of the issue's extent, and no effective action was taken.
The facility failed to address grievances reported in resident council meetings, leading to unresolved issues and decreased quality of life. Residents reported CNAs being rude and using phones during care, but management did not take effective action. The facility's policy requires grievances to be documented and addressed, but this was not followed.
Improper Cooling of Cooked Pulled Pork
Penalty
Summary
The facility failed to ensure proper cooling of cooked, potentially hazardous pulled pork. During observation of the kitchen, a container with approximately one pound of previously cooked pulled pork, cooked on 12/1/25, was found stored with active food stock in the walk-in cooler. The Certified Dietary Manager stated that cooling logs were used to ensure cooked food was cooled properly and safely, but was unable to produce a cooling log for the pulled pork. Relief staff stated the pulled pork was cooked for dinner on 12/1/25, the steam table was turned off after dinner service, and the pork was transferred to another container after ten minutes and then covered, dated, and placed in the walk-in cooler after another 45 minutes. The staff member stated that a cooling log was not used and temperatures were not obtained during the cooling process. The CDM later noted that the staff member failed to follow proper procedures for cooling the cooked pork, and the NHA stated kitchen staff should follow the policy for cooling cooked food.
Failure to Identify and Document Resident Scalp Skin Condition
Penalty
Summary
The facility failed to identify, assess, and implement potential issues related to skin care for one resident with moderate cognitive impairment and diagnoses including TIA, anxiety disorder, and CAD. During observation, the resident was seen with raised, crusted scabs on the scalp and stated he kept his hands off the area and had not received cream or treatment. The RN/UM later observed the scalp and stated it looked like the resident needed to see a dermatologist, while also acknowledging that the area was not noted on the admission assessment and that there were no diagnoses or information about the scalp documented in the record. Staff gave differing descriptions of the scalp area, with one RN recalling a yellow skin tag present on admission and an LPN identifying it as a cuticle corn and stating the areas had not changed since admission. The DON stated she was unaware of seeing the area before the survey and acknowledged that it should have been documented on the skin assessment when first observed. The resident’s care plan addressed risk for impaired skin integrity, but the record did not show the scalp condition had been identified or addressed on admission, and physician documentation also contained no record that the scalp area had been observed or addressed.
Failure to Date-Label Food in Resident Refrigerators
Penalty
Summary
The facility failed to properly date-label food stored in resident refrigerators, affecting all residents who consumed food from these units. During an observation, several items were found unlabeled and undated, including an opened jar of dressing with an unknown expiration date, unlabeled breakfast sandwiches, ice cream Drumsticks, and bottles of diet Mountain Dew. The Nursing Home Administrator acknowledged that all food items should be labeled and dated, and only resident food should be stored in the unit refrigerators. The Director of Nursing confirmed that nursing staff are responsible for maintaining the unit refrigerators and agreed that food items should be labeled and dated. The facility's policy requires all food brought in to be checked, placed in a sealed container, labeled with the content, resident's name, date received, and an expiration date of three days after being brought in.
Failure to Ensure Dignified and Respectful Treatment
Penalty
Summary
The facility failed to ensure dignified and respectful treatment for three residents, resulting in feelings of helplessness, frustration, and discontentment. Residents reported that staff responded rudely when answering call lights, ignored them while using their phones during care, and sat in residents' rooms without permission. One resident expressed feeling ignored and disrespected as CNAs frequently sat on a hallway sofa and used their phones, even occupying the resident's chair without consent. Another resident found CNAs sitting on their bed using phones and felt excluded from conversations during care. A third resident described CNAs as disrespectful, ignoring requests and failing to return after turning off call lights. The facility's policies prohibit the use of cell phones during work hours, except in designated break areas, and emphasize residents' rights to a dignified existence. Despite these policies, staff continued to use phones inappropriately, and management was unaware of the extent of the issue. A nurse manager and the DON acknowledged the problem but had not taken effective action to address it. An anonymous staff member confirmed witnessing inappropriate phone use and reported it to a manager, but no significant action was taken.
Failure to Address Resident Grievances
Penalty
Summary
The facility failed to promptly address grievances and concerns reported during resident council meetings, leading to unresolved issues and decreased quality of life for residents. The Resident Council Meeting (RCM) minutes documented complaints about a Certified Nursing Assistant (CNA) being rude and using cell phones during care. Despite these concerns being raised in May and June, there was no documented follow-up or resolution in subsequent meetings. Residents expressed feelings of helplessness due to the lack of action taken by the facility. One resident reported CNAs sitting on their bed and using phones, while another resident felt ignored as CNAs continued to use phones during care. These incidents were reported to management, but residents felt that nothing changed, leading to a sense of being at the mercy of the staff. The facility's policy on resident rights and council procedures requires grievances to be documented and addressed, with responses reported back to the council. However, the facility did not follow these procedures, as evidenced by the lack of follow-up documentation and unresolved grievances. The Nursing Home Administrator acknowledged the oversight but could not explain the absence of documented resolutions.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 389 citations issued within 25 miles in the last 12 months — including the 4 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Monroe
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Monroe Springs Skilled Nursing And Rehab | 0.6 mi | ★★★★★ | 8 | 0 |
| Seacrest Rehabilitation And Nursing Center | 1.1 mi | ★★★★★ | 13 | 0 |
| Medilodge Of Monroe | 1.7 mi | ★★★★★ | 0 | 0 |
| Ihm Senior Living Community | 1.8 mi | ★★★★★ | 0 | 0 |
| Wellspring Lutheran Nursing And Rehab Services | 2.7 mi | ★★★★★ | 18 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Fountain View Of Monroe.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.