Above average — CMS composite of the measures below.
A standard survey is most likely before around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Future Care Canton Harbor during CMS and state inspections, most recent first.
A facility failed to protect resident PHI when Covid precaution signs were posted on room doorways in a hallway, identifying residents as having Covid and including PPE instructions. An RN confirmed the signs displayed personal health information that was not protected.
Failure to Document Resident Refusal to Get Out of Bed: A resident with a stroke diagnosis was repeatedly observed lying in bed with no activities noted, while family voiced concern that staff were not getting the resident up and said no wheelchair was available during a visit. Staff stated the resident did not usually get up, and the DON said the resident refused to get out of bed but could not provide documentation of the refusal or non-compliance.
Staff failed to maintain accurate and complete medical records for three residents, including lack of timely wound documentation for a resident with multiple pressure injuries, inaccurate documentation of a specialty mattress application for another resident, and the presence of two conflicting MOLST forms in a third resident’s record.
Staff did not administer the full course of a prescribed antibiotic to a resident with cystitis and a recent orthopedic procedure, resulting in only 4 out of 6 ordered doses being given over 3 days. The missed doses were confirmed through review of the medical and medication administration records.
Facility staff did not update a resident's care plan after the development of multiple Stage II pressure ulcers, failed to document timely wound assessments, and did not promptly notify the physician or family about the new wounds. Wound care interventions and documentation were delayed, and the care plan was only revised after the resident had been discharged.
A cognitively impaired resident reported being physically abused by a staff member, resulting in a bleeding nose. The nursing staff did not inform the DON or Executive Director immediately, and the accused staff member continued working until the next morning. The DON discovered the incident the following day through hospital records. The RN Night Supervisor did not remove the accused staff member, delaying the response to the abuse allegation. Discrepancies in staff accounts and the resident's behavioral history further complicated the situation, highlighting a deficiency in the facility's response to abuse allegations.
A facility failed to timely report the alleged abuse of a cognitively impaired resident by an Agency GNA. Despite immediate awareness by staff, the proper authorities were not informed until the following day after the resident self-contacted law enforcement and was transferred to a hospital. The DON and Executive Director were not informed until the next day, and the alleged perpetrator was not removed from the facility during the shift.
The facility staff failed to thoroughly investigate two separate abuse allegations involving a resident. The investigations lacked complete documentation and did not include interview statements from the resident, the resident's roommate, or other residents.
The facility failed to secure and monitor chemicals in an active resident area. A maintenance cart with cleaning chemicals was left unattended on the 3rd floor, where two residents, one with severe cognitive impairment, were observed. A floor tech acknowledged responsibility and moved the cart only after being prompted by the surveyor. These observations were confirmed by the ADON and reviewed with the DON.
Resident Health Information Displayed on Room Signs
Penalty
Summary
The facility failed to keep residents' personal health information private and confidential when Covid precaution signs were publicly displayed on room doorways. During an observation of the 100-unit hallway, signs were posted on the entrance doorways to the rooms of Resident #4 and Resident #131, Resident #30, and Resident #136 stating, "Stop Covid Precautions. Keep door closed," along with additional instructions on personal protective equipment. Blue tape was also placed on the floor in front of each of the rooms. The signs identified the residents as having Covid and were visible in the hallway. During an interview at the time of the observation, Nurse #12 stated that the residents in those rooms had Covid. A later interview with the Regional Clinical Nurse confirmed that the signs displayed the residents' personal health information and that it was not protected. The concern was discussed with the Administration team at the exit conference.
Failure to Document Resident Refusal to Get Out of Bed
Penalty
Summary
The facility failed to provide documentation of a resident refusal to get out of bed for a resident with a diagnosis of nontraumatic intracerebral hemorrhage (stroke). During multiple survey observations, the resident was repeatedly found lying in bed in the bedroom with no activities observed. On 9/15/25 at 8:45 AM and again at 12:30 PM, the resident was observed in bed. On 9/16/25 at 9:00 AM and 4:30 PM, the resident was again observed lying in bed, and on 9/17/25 at 8:30 AM the resident was still in bed with no activities observed. During a family interview on 9/15/25, the family expressed concern that staff were not getting the resident out of bed and stated that during a prior weekend visit there was no wheelchair available, so they could not take the resident out of the room. Staff interviews on 9/16/25 and 9/17/25 indicated the resident did not usually get up, and one GNA stated the resident was a fall risk and would try to get up if seated too long. Review of the resident’s self-care deficit care plan showed a goal for the resident to tolerate out of bed in a chair for 2 hours. When the DON was interviewed on 9/17/25, she stated the resident refuses to get out of bed but was unable to provide documentation of non-compliance to the survey team.
Failure to Maintain Accurate and Complete Medical Records
Penalty
Summary
Facility staff failed to maintain complete and accurate medical records in accordance with accepted professional standards for three residents. For one resident who was totally dependent on staff and readmitted with four new stage II pressure injuries, the facility did not document the progression or healing of these wounds between readmission and discharge. The wound nurse did not enter timely wound assessments into the electronic medical record, and no paper documentation could be located. Additionally, the resident’s care plan was not updated to reflect the actual skin impairment and new interventions until several days after the wounds were identified. The family was not promptly presented with the updated care plan summary. For another resident admitted with a post-surgical orthopedic procedure, the medical record indicated that a physician ordered a specialty pressure-relieving mattress, and nursing staff documented its use every shift. However, interviews revealed that the mattress was not actually delivered or applied to the resident’s bed until several days after staff began documenting its use. The facility’s supply and nursing staff confirmed that the mattress had to be ordered and was not available until after the documentation had already begun. A third resident’s medical record contained two active and conflicting Maryland MOLST forms, one indicating full code status and another indicating do-not-resuscitate and other treatment limitations. The presence of two incongruent MOLST forms in the active record could have caused confusion for staff in an emergency. The back page of one MOLST form was also incomplete, and the forms were not properly voided or updated in accordance with state requirements.
Failure to Administer Prescribed Antibiotic as Ordered
Penalty
Summary
Facility staff failed to follow a physician's order to administer an antibiotic, Cefpodoxime Proextill, 100 mg orally every 12 hours for 3 days, to a resident admitted with a fractured right ankle and cystitis with pyuria. The physician's order was dated 01/18/25 at 9 AM, but the resident did not receive the first dose on 01/18/25. Nursing progress notes indicated that the charge nurse contacted the pharmacy to request the antibiotic be sent stat, but the resident ultimately received only 2 doses on 01/19/25 and 01/20/25, totaling 4 doses instead of the prescribed 6 doses over 3 days. This failure to administer the full course of antibiotic treatment as ordered was identified during a complaint survey and confirmed through review of the resident's medical record and medication administration record.
Failure to Update Wound Care Plan and Document Pressure Ulcer Progression
Penalty
Summary
Facility staff failed to update a resident's skin and wound care plan after the resident was readmitted with four new Stage II pressure ulcers. The care plan, which was initially focused on prevention due to the resident's fragile skin and decreased mobility, was not revised to address the actual presence of pressure injuries. Nursing interventions specific to the new wounds were not added until after the resident had already been discharged from the facility. Additionally, staff did not document timely assessments of the resident's wounds to demonstrate healing or deterioration. There was a lack of consistent documentation in the electronic medical record regarding the status of the wounds between the time of readmission and the resident's subsequent transfer to the hospital. The wound nurse reported that assessments were sometimes completed on paper and entered into the electronic record later, but no paper or written assessments could be located for this resident. Wound assessments for the identified pressure injuries were entered as late entries after the resident had left the facility. The facility also failed to notify the resident's physician and family promptly about the development of the Stage II wounds. The care plan summary indicating the presence of a pressure injury was not communicated to the family until several days after readmission. The physician did not document skin assessments on multiple dates during the resident's stay, and the wound care physician did not assess the resident, as the facility's practice was not to involve the wound care physician for Stage I or II wounds unless specifically requested.
Failure to Address Abuse Allegation Promptly
Penalty
Summary
In the report provided, it was identified that a cognitively impaired resident (resident #1) in a long-term care facility was subjected to physical abuse by a facility staff member (Agency GNA #1). The incident occurred on 2/12/24 when resident #1 alleged being punched in the nose by Agency GNA #1. The abuse was reported by resident #1 to nursing staff, and it was observed that resident #1 had a bleeding nose following the alleged incident. Despite this, Agency GNA #1 was allowed to continue working until the next morning, raising concerns about the immediate jeopardy faced by all residents in the facility due to the failure to promptly address the abuse allegation. The investigation revealed that the facility's nursing staff failed to inform the Director of Nursing (DON) or the Executive Director immediately after the alleged abuse was reported by resident #1. It was only discovered by the DON the following day when reviewing local hospital records of resident #1's emergency room visit. Additionally, the facility's RN Night Supervisor #5 did not remove Agency GNA #1 from the building after resident #1's complaint, leading to a delay in addressing the abuse allegation and ensuring resident safety. The failure to take immediate action to protect resident #1 from further harm highlighted a critical deficiency in the facility's response to abuse allegations. Further interviews with staff and review of witness statements indicated discrepancies in the accounts provided by Agency GNA #1 and other staff members regarding the alleged abuse incident. Despite resident #1's history of behavioral issues, including physical and verbal aggression towards staff, the facility's handling of the abuse allegation raised concerns about the protection of vulnerable residents from harm. The lack of timely reporting, inconsistent responses from staff, and failure to remove the accused staff member promptly all contributed to the deficiency in protecting resident #1 from physical abuse within the facility.
Failure to Timely Report Alleged Abuse
Penalty
Summary
The facility failed to report the alleged abuse of a cognitively impaired resident to the proper authorities in a timely manner. The incident involved a resident who was admitted to the facility with diagnoses including Bipolar Disorder, Heart Disease, and Colostomy status. The resident, who was cognitively intact with a BIMS score of 15/15, alleged that an Agency GNA punched them in the nose. Despite the resident's immediate report of the incident to facility staff, the proper authorities were not informed until the following day after the resident self-contacted law enforcement and was transferred to a local hospital for treatment. The facility's investigation revealed that multiple staff members, including an Agency LPN and RN Night Supervisor, were aware of the resident's allegation on the day it occurred. However, the Director of Nursing (DON) and the Executive Director were not informed until the next day when the DON reviewed the hospital records. The facility's failure to promptly report the incident to the State of Maryland's Office of Health Care Quality (OHCQ), the Baltimore City Department of Aging, and local law enforcement was acknowledged by the Regional Director of Operations and the Regional Clinical Services Manager. Additionally, the investigation highlighted that the RN Night Supervisor failed to remove the alleged perpetrator, Agency GNA #1, from the facility after the resident's allegation. Instead, the GNA continued to work the remainder of their shift. The facility administration could not provide an explanation for this oversight. The DON eventually suspended the GNA and initiated the abuse investigation after becoming aware of the incident through the hospital records. The facility's delayed response and failure to follow proper reporting protocols were significant deficiencies identified in the surveyor's report.
Failure to Thoroughly Investigate Abuse Allegations
Penalty
Summary
The facility staff failed to thoroughly investigate allegations of abuse involving a resident. In the first incident, the resident's sister reported that a Geriatric Nursing Assistant (GNA) was rough with care and told the resident to shut up. The facility's investigation included interviews and statements from staff and other residents, but some statements lacked titles, dates, and identification of the persons completing the forms. Additionally, there were no interview statements from the resident, the resident's roommate, or other residents, making the investigation incomplete. The Director of Nursing (DON) confirmed the lack of thorough documentation during an interview with the surveyor. In the second incident, the same resident alleged that staff took their call bell and shut the door. The facility's investigation included staff interviews but did not have any interview statements from the resident, the resident's roommate, or other residents. The surveyor informed the DON that the investigation was not thorough due to the absence of these critical interviews. The DON was unable to provide additional information to validate that the allegation was thoroughly investigated.
Failure to Secure and Monitor Chemicals
Penalty
Summary
The facility failed to secure and monitor chemicals in an active resident area. During a random tour on the 3rd floor, a maintenance cart with four cans of Ultra Power Foam for stripping and cleaning floors was observed. Additionally, a can of the foam was found on the railing next to a room. The chemicals remained unattended as two residents, one with severe cognitive impairment and another cognitively intact, were observed in the area. A floor tech acknowledged responsibility for the chemicals and moved the cart only after being prompted by the surveyor. These observations were confirmed by the Assistant Director of Nursing and reviewed with the Director of Nursing.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Baltimore
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Future Care Northpoint | 1.8 mi | ★★★★★ | 1 | 0 |
| Transitional Care Services At Mercy Medical Center | 2.4 mi | ★★★★★ | 5 | 0 |
| Complete Care At Heritage Llc | 2.9 mi | ★★★★★ | 34 | 0 |
| Roland Park Place | 3 mi | ★★★★★ | 0 | 0 |
| Future Care Charles Village | 3.5 mi | ★★★★★ | 30 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.