Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Sterling Place Healthcare & Rehabilitation Center during CMS and state inspections, most recent first.
The facility failed to follow professional standards for food service safety, as surveyors found expired and unlabeled food items in storage. Staff confirmed that these items were available for resident use and acknowledged the need for proper labeling and disposal of expired foods.
The facility failed to accurately reflect residents' PASRR evaluations in their MDS assessments. Four residents with approved Level II PASRR evaluations were incorrectly documented as not evaluated. Staff responsible for the assessments confirmed the oversight, and the DON acknowledged the need for accurate MDS assessments.
The facility failed to implement PASRR Level II recommendations for three residents, including medication education, training in ADLs, independent living skills, structured leisure activities, and specialized psychiatric services. Residents expressed willingness to participate, but services were not offered or documented in care plans. Staff claimed services were refused but lacked evidence, and the administrator confirmed expectations for offering and documenting recommended services.
The facility failed to maintain proper grooming and hygiene for two residents with cognitive impairments, as their fingernails were observed to be long and dirty. Despite physician orders for regular nail care, staff members did not clean or trim the residents' nails, with CNAs and nurses unclear about their responsibilities. The DON confirmed that CNAs should clean nails during ADL care, and nurses should assess them weekly.
The facility failed to maintain a safe and sanitary environment in five rooms, with issues such as water damage, stained ceiling tiles, and unsanitary conditions. A resident reported ongoing water leaks in Room b, which were not addressed due to pending remodeling. Staff confirmed awareness of these issues, but corrective actions were delayed, resulting in an unsafe environment.
The facility failed to maintain an effective pest control program, with multiple observations of roaches and other pests in critical areas like the kitchen and food storage rooms. Staff confirmed pest sightings had been reported, yet issues persisted, and the administrator acknowledged the need for increased pest control services.
A resident with severe cognitive impairment was involved in a verbal altercation with an LPN after touching the LPN's hair in an elevator. The situation escalated as both parties used inappropriate language, attracting other staff members' attention. Despite attempts to deescalate, the LPN continued to engage in the argument, leading to a substantiated finding of verbal abuse by the facility.
A verbal altercation between a resident with dementia and an LPN was not reported to the state agency within the required two-hour timeframe. The incident involved inappropriate language and escalating agitation, requiring staff intervention. Despite immediate notification to the administration, the report was delayed, violating the facility's abuse reporting policy.
An inspection revealed multiple environmental deficiencies in 12 rooms of the facility, including gaps in air conditioner units, peeling paneling, broken controls, and missing wall socket covers. Additionally, issues such as stained ceiling tiles, holes in walls, and improperly attached bed components were observed. These conditions were confirmed by facility staff as unacceptable.
Deficiency in Food Storage and Labeling Practices
Penalty
Summary
The facility failed to adhere to professional standards for food service safety, as evidenced by improper storage and labeling of food items. During an inspection, surveyors observed several deficiencies in the facility's food storage practices. In the walk-in refrigerator, six 8 oz plastic containers of whole milk were found with an expiration date that had passed. In another refrigerator, an opened package of turkey was found without a discard date. Additionally, in the dry food storage room, an open plastic bag of yellow cake mix, an unsealed bag of powdered sugar, and a container of chili powder were all found without discard dates or readable open dates. Interviews with staff confirmed these observations. S10AM, a staff member, acknowledged that the food items were available for resident use and confirmed that expired food items should have been discarded and all opened food items should have been labeled with both opened and expiration dates. S1ADM, another staff member, also confirmed that all food storage items should be labeled and checked for both opened and expiration dates, indicating a lapse in following the facility's policy on food storage.
Inaccurate MDS Assessments for PASRR Evaluations
Penalty
Summary
The facility failed to ensure that the Minimum Data Set (MDS) assessments accurately reflected the status of residents regarding their Pre-Admission Screening and Resident Review (PASRR) evaluations. Specifically, for four residents, the MDS assessments did not correctly indicate that the residents had been evaluated for PASRR, despite having approved Level II PASRR evaluations. This discrepancy was identified during a review of the clinical records and MDS assessments of the residents. Interviews with staff members responsible for the MDS assessments confirmed the oversight. The staff acknowledged that the comprehensive MDS assessments should have included the state Level II PASRR evaluations for the residents in question. The Director of Nursing (DON) also confirmed that the MDS assessments should be accurate for all residents, indicating a lapse in the facility's assessment process.
Failure to Implement PASRR Recommendations
Penalty
Summary
The facility failed to incorporate the recommendations from the Preadmission Screening and Resident Review (PASRR) Level II Determinations into the assessment, care planning, and transitions of care for three residents. Resident #14, who was severely cognitively impaired, had recommendations for medication education, training in ADLs, training in independent living skills, structured leisure activities, and an evaluation for a diagnosis of dementia. However, these services were not documented in the care plan, and the resident stated he was willing to participate but was never offered these services. The staff member responsible for ensuring these services were offered could not provide evidence of the resident's refusal. Resident #100, who was cognitively intact, had recommendations for training in independent living skills, structured leisure activities, Community Psychiatric Support and Treatment (CPST), and Psychosocial Rehabilitation (PSR) - Group. The resident expressed interest in these services but confirmed they were not offered. The staff member claimed the services were refused but lacked documentation to support this claim. The care plan did not reflect the recommended services or any refusal. Resident #109, who was moderately cognitively intact, had recommendations for structured leisure activities and CPST. The resident did not recall being offered these services and stated she would not have refused them. Again, the staff member responsible for offering these services claimed they were refused but could not provide documentation. The care plan did not include the recommended services or any indication of refusal. The facility administrator confirmed the expectation that all recommended services should be offered and documented, especially if refused.
Failure to Maintain Resident Hygiene
Penalty
Summary
The facility failed to provide necessary services for maintaining good grooming and personal hygiene for two residents who were unable to perform activities of daily living (ADLs) independently. Resident #40, who has moderate cognitive impairment and is dependent on staff for ADLs, was observed with long and dirty fingernails on multiple occasions. Despite having physician orders to assess and trim fingernails monthly and as needed, the staff did not clean or trim the resident's nails. Interviews with the CNA and LPN revealed a lack of clarity regarding responsibility for nail care, with each assuming it was the responsibility of another staff member. Similarly, Resident #119, who has severe cognitive impairment and requires supervision for ADLs, was also observed with long and dirty fingernails. The resident expressed a desire to have his nails trimmed and cleaned, but this was not done. The CNA assigned to the resident did not clean the nails during morning ADL care, believing it was the responsibility of the wound care nurse. The wound care nurse stated that CNAs should clean under the nails during baths, and the floor nurse should assess and provide nail care weekly. The Director of Nursing confirmed that CNAs were responsible for cleaning under the fingernails during morning ADL care, and nurses were to assess fingernail care weekly.
Environmental Deficiencies in Resident Rooms
Penalty
Summary
The facility failed to maintain a safe, functional, sanitary, and comfortable environment in five rooms, leading to various environmental concerns. In Room a, observations revealed a hanging ceiling tile, black spotty staining at the top of the walls, and green fuzzy staining on the door frame. Water appeared to have dripped around the door and walls, and the DON confirmed these findings during an interview. Room b exhibited significant water damage, with water lines on the walls, warped bead board, and rusted metal trim around the window. Resident #66 reported ongoing issues with water entering the room during rain, which had been reported but not addressed due to pending floor remodeling. Room c had five water-stained ceiling tiles, with one tile showing green/black discolorations and sagging. The maintenance staff acknowledged the ongoing challenge with ceiling tiles. In Room d, a piece of vinyl wood floor plank was missing, and the wall had black and greenish circles, which were painted over without addressing the underlying issue. Room e had a large amount of debris in the sink, a foul-smelling drain with black sludge, and missing ceiling tiles exposing wiring. Housekeeping staff confirmed the long-standing issues, and the administrator was aware of the sanitation problems but had not taken corrective action. Interviews with staff and residents highlighted a lack of awareness and delayed responses to maintenance issues. The administrator acknowledged the deficiencies in maintaining a safe and comfortable environment, particularly in Rooms a and b, where water damage was evident. Despite being informed of these issues, the facility had not taken timely action to address the environmental concerns, resulting in an unsafe and unsanitary living environment for the residents.
Pest Control Deficiency in Facility
Penalty
Summary
The facility failed to maintain an effective pest control program, as evidenced by multiple observations of pests and insects within the premises. On several occasions, surveyors observed roaches, both alive and dead, in critical areas such as the main kitchen food preparation area and the food storage room. Additionally, small black particles resembling grains of rice were noted on the kitchen floor, indicating possible pest activity. Interviews with staff confirmed that these pest sightings had been reported to the administration, yet the issue persisted. Further observations included a cockroach crawling on a dirty linen bin in close proximity to a clean linen cart, a large cockroach on the ceiling near the dry food storage room, and a fly hovering over a steam table during food service. Staff members were seen attempting to shoo the fly away from the food. The facility's administrator acknowledged awareness of the pest problem and the need for increased pest control services, indicating a lapse in the current pest management efforts.
Verbal Abuse Incident Involving Resident and LPN
Penalty
Summary
The facility failed to protect a resident's right to be free from verbal abuse by a staff member. The incident involved a resident with severe cognitive impairment, diagnosed with anxiety disorder, dementia, cognitive communication deficit, and unspecified psychosis. The resident had a Brief Interview of Mental Status (BIMS) score of 5, indicating severe cognitive impairment. The incident occurred when the resident touched the hair of an LPN while they were alone in an elevator. This led to a verbal altercation between the resident and the LPN, with both parties using inappropriate language and curse words. The situation escalated as the LPN and the resident continued to argue loudly, attracting the attention of other staff members. Despite attempts by staff to deescalate the situation by separating the LPN from the resident, the LPN continued to engage in the argument, further agitating the resident. Witness statements confirmed that the LPN shouted profanities at the resident, which was considered verbal abuse by the facility's policy. The incident was substantiated as verbal abuse by the facility's investigation. Interviews with various staff members, including the Assistant Director of Nursing (ADON) and the Administrator, confirmed that the LPN's actions were inappropriate and constituted verbal abuse. The facility's policy clearly states that residents have the right to be free from abuse, including verbal abuse, and that staff should remain calm and avoid engaging in arguments with residents. The failure to adhere to these guidelines resulted in the substantiated finding of verbal abuse against the resident.
Failure to Timely Report Verbal Abuse Incident
Penalty
Summary
The facility failed to report an allegation of verbal abuse involving a resident and a staff member to the state survey agency within the required two-hour timeframe. The incident involved Resident #98, who has a medical history including anxiety disorder, dementia, cognitive communication deficit, and unspecified psychosis. The altercation occurred when the resident touched the hair of a staff member, S23LPN, leading to a verbal confrontation with inappropriate language and curse words exchanged between them. The situation escalated as both parties became increasingly agitated, requiring intervention from other staff members to separate them and attempt de-escalation. The facility's policy mandates immediate reporting of abuse allegations to the state survey agency and local law enforcement, but this was not adhered to in this case. The incident was documented in an incident report, which noted the altercation began at 7:27 a.m. and was reported to the state survey agency at 1:11 p.m., well beyond the two-hour requirement. Witnesses, including S13ADON and S22LPN, confirmed the details of the altercation, noting that S23LPN's actions contributed to the escalation rather than de-escalation of the situation. Interviews with staff, including S13ADON and S1ADM, confirmed the timeline of events and the failure to report the incident promptly. S13ADON, who was present during the altercation, immediately informed the administration, including S1ADM, S2AADM, and S12DON, of the incident. However, S1ADM, responsible for submitting incident reports, acknowledged the delay in reporting the verbal abuse allegation to the state agency, which constitutes a deficiency in adhering to the facility's abuse prevention and reporting policy.
Environmental Deficiencies in Facility Rooms
Penalty
Summary
The facility was found to have multiple environmental deficiencies during an inspection, affecting 12 rooms. Observations revealed various issues such as gaps between air conditioner units and wall mount harnesses, with outside light visible in some cases, indicating potential breaches in insulation and security. Additionally, there were several instances of peeling bead board/paneling, broken or missing air conditioner controls, and damaged or missing wall socket face plate covers. These deficiencies were confirmed by S2MAIN during an environmental tour. Further issues included stained and drooping ceiling tiles, holes in walls, and broken or missing components of bathroom vanities. In one room, a headboard was improperly attached to the bed frame, missing necessary brackets and bolts for secure attachment. These findings were acknowledged by S1ADM, who confirmed that the conditions were not acceptable and should not have been present.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Baton Rouge
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Mid City Community Nursing And Rehab | 0.1 mi | ★★★★★ | 5 | 0 |
| Capital Oaks Nursing & Rehabilitation Center Llc | 0.2 mi | ★★★★★ | 1 | 0 |
| Baton Rouge General Medical Center, Snf | 0.5 mi | ★★★★★ | 1 | 0 |
| St Clare Manor Nursing And Rehabilitation | 2.4 mi | ★★★★★ | 4 | 0 |
| St James Place Nursing Care Center | 3.6 mi | ★★★★★ | 1 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.