Above average — CMS composite of the measures below.
The next survey window likely opens around May 2027
Estimate from public CMS data, current as of August 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Ridgecrest Community Care Center during CMS and state inspections, most recent first.
Staff failed to follow EBP during incontinent care for a resident with an EBP order when a CNA provided care without wearing a gown, despite PPE being available and an EBP sign posted. Staff also failed to sanitize hands during in-room meal service after assisting a resident up in bed, then continued serving other residents without cleaning hands; the CNAs confirmed the lapse and the DON agreed hand hygiene should have been performed.
Failure to provide needed nail care and ADL assistance: A resident with CVA-related hemiplegia, a left-hand contracture, and documented ADL deficits required help with personal hygiene and nail care, but surveyors observed long fingernails on both hands that needed trimming. The resident stated he could not trim his own nails, and an LPN confirmed the resident needed assistance with ADLs including nail care.
A resident with a history of a fractured arm and other conditions reported being physically abused by a CNA. The facility's administrator was informed of the allegations but failed to report them to the state agency within the required timeframe, violating the facility's abuse reporting policy.
A facility failed to implement a comprehensive care plan for a resident with multiple diagnoses, including schizophrenia and severe morbid obesity. The care plan required two-person assistance for ADLs, but a CNA confirmed assisting the resident alone, contrary to the care plan. This was confirmed by the Medicare Case Manager/RN.
Failure to Follow EBP and Hand Hygiene During Resident Care and Meal Service
Penalty
Summary
The facility failed to ensure staff followed Enhanced Barrier Precautions during personal care for Resident #66. The resident had an admit date of 01/04/2023, and the current physician orders included an order dated 02/21/2026 for Enhanced Barrier Precautions. On 06/01/2026 at 1:35 p.m., observation of the doorway to the resident’s room showed an EBP sign posted and PPE available, but during incontinent care, S8CNA did not wear a gown while providing the care. At the time of the observation, S8CNA confirmed she was supposed to wear a gown but did not. On 06/03/2026 at 1:30 p.m., S2DON agreed that S8CNA should have worn a gown while providing incontinent care. The facility also failed to ensure staff sanitized their hands during meal delivery to in-room residents. The facility policy for assisting residents with in-room meals stated employees must wash their hands before serving food to residents, and if there is contact with soiled dishes, clothing, or the resident’s personal effects, hands must be washed before serving the next resident. On 06/01/2026 at 11:35 a.m., during lunch meal service, S5CNA entered Resident #8’s room to serve a tray, and S7CNA assisted S5CNA in helping Resident #8 up in bed. S7CNA then exited the room without cleaning her hands and served Resident #24 and Resident #2, and S5CNA also exited the room without cleaning her hands. At 11:45 a.m., both CNAs confirmed they did not clean their hands after assisting Resident #8 up in bed, and on 06/03/2026 at 10:30 a.m., S2DON agreed the staff should have cleaned their hands after the assistance.
Failure to Provide Needed Nail Care and ADL Assistance
Penalty
Summary
The facility failed to ensure that a resident who was unable to perform activities of daily living received the necessary assistance to maintain good grooming and personal hygiene. Resident #83 was admitted with diagnoses including unspecified sequelae of cerebral infarction, hemiplegia and hemiparesis following cerebral infarction affecting the left non-dominant side, and arthropathy. The resident’s quarterly MDS showed a BIMS score of 15, partial/moderate assistance needed for personal hygiene, and functional limitation in range of motion on one side of the body. The care plan identified an ADL self-care performance deficit and stated the resident required limited assistance by one staff member with personal hygiene. The resident also had a physician order dated 04/10/2024 for nursing staff to assess nails for cleanliness and trim as needed every 30 days and as needed. During observations on 06/02/2026 and 06/03/2026, the resident was noted to have a contracture to the left hand and long fingernails on both hands that needed trimming. The resident stated he was not able to trim his own fingernails. An LPN later confirmed the resident had a left-hand contracture, required assistance with ADLs including nail care, and observed that the fingernails on both hands were long and needed to be trimmed.
Failure to Report Alleged Abuse in a Timely Manner
Penalty
Summary
The facility failed to report an allegation of physical abuse involving a resident to the state agency within the required timeframe. According to the facility's policy, any alleged violation involving abuse must be reported immediately, but no later than two hours if it involves abuse or results in serious bodily injury. In this case, a family member of a resident reported to the administrator that a CNA had allegedly struck the resident in the face, scratched his testicles, and pulled his fractured arm, potentially rebreaking it. Despite this serious allegation, there was no documentation of a report being made to the state agency. The resident involved had a history of a fracture in the left proximal humerus, schizophrenia, and other conditions, and required assistance from two staff members for daily activities. Interviews with the resident and staff revealed that the resident had reported rough handling and inappropriate behavior by the CNA. The administrator confirmed that no report was made to the state agency after being informed of the allegations, which is a clear violation of the facility's abuse reporting policy.
Failure to Implement Comprehensive Care Plan for Resident
Penalty
Summary
The facility failed to develop and implement a comprehensive person-centered care plan for a resident, which included measurable objectives and time frames to meet the resident's medical, nursing, mental, and psychosocial needs. Specifically, the care plan for a resident with multiple diagnoses, including schizophrenia, history of falling, and severe morbid obesity, indicated a need for two-person assistance for activities of daily living (ADLs) such as repositioning, turning, dressing, and toilet use. However, a Certified Nursing Assistant (CNA) confirmed that she assisted the resident with turning and repositioning by herself, contrary to the care plan requirements. This discrepancy was confirmed by the Medicare Case Manager/Registered Nurse, who acknowledged the care plan's stipulation for two-person assistance.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near West Monroe
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Landmark Nursing & Rehabilitation Ctr Of West Mon | 0.1 mi | ★★★★★ | 8 | 0 |
| The Oaks | 2.7 mi | ★★★★★ | 2 | 0 |
| Mary Goss Nursing Home | 5 mi | ★★★★★ | 0 | 0 |
| St Joseph Skilled Nursing And Rehabilitation | 5.1 mi | ★★★★★ | 11 | 0 |
| Delta Grande Skilled Nursing And Rehabilitation | 5.8 mi | ★★★★★ | 5 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.