Above average — CMS composite of the measures below.
The next survey window likely opens around January 2027
Estimate from public CMS data, current as of August 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Our Lady Of Prompt Succor Nursing Facility during CMS and state inspections, most recent first.
A facility failed to keep the daily posted nurse staffing information accurate and current. Surveyors observed the posting remained dated several days earlier throughout the day, and S2HR stated she posts staffing information from the prior day rather than the current date and confirmed no staffing information was posted for the weekend dates.
A CNA confronted and argued with a resident after believing he used a derogatory term, instead of reporting the incident to a supervisor. The resident, who had severely impaired cognition and pain-related conditions, said the exchange aggravated him, and his wife confirmed the account. Staff interviews confirmed the CNA and an LPN returned to the room and continued the confrontation, which was not proper protocol.
Failure to report an injury of unknown origin: staff identified an x-ray showing a fracture to a resident’s right hand, but the facility could not determine how the injury occurred and did not report it to the State Survey Agency within the required timeframe. The resident had cognitive impairment and was rarely or never understood, and the DON/ADM confirmed the origin of the injury remained unknown.
A resident with documented major depressive disorder, including psychotic features, had only a Level I PASARR in the record even though the resident’s diagnoses and care plan reflected mental illness. The ADON and SSD confirmed that no Level II PASARR referral was submitted to the state-designated authority, despite the resident’s psychiatric history and the facility’s awareness of the diagnoses.
A resident with dementia, falls, and anticoagulant use was observed with the bed not in the lowest position and the call light out of reach despite care plan interventions and a physician order. In another case, a resident with dementia and prior cerebral infarction was transferred by one staff member instead of the ordered assist x2, and the resident sustained a skin tear during the transfer.
Inaccurate documentation of CPAP use was found for a resident with sleep apnea, COPD, asthma, and CKD stage 3. The resident said she had been refusing the CPAP for about two months, and her son stated she had not used it since admission, yet the MAR showed staff documenting nightly application and morning removal of the CPAP. The DON confirmed the record was inaccurate because the resident was not wearing the CPAP.
Infection prevention and control failures were observed when staff provided incontinent care to a resident on EBP for ESBL without wearing the required gown and gloves, despite signage and the facility’s policy requiring PPE for high-contact care. In a separate observation, a resident’s urinary catheter drainage bag, covered by a privacy bag, was repeatedly seen resting on the floor, contrary to the catheter policy requiring the bag to stay below bladder level and avoid floor contact.
The facility failed to properly store and label medications, with loose pills found in a medication cart and missing temperature logs for the medication refrigerator. An LPN confirmed the issue, and the DON acknowledged the responsibility of night shift staff to record temperatures daily.
The facility did not follow professional standards for food storage by failing to conduct and record daily temperatures for the resident snack/supplement refrigerator in the medication storage room. The policy requires daily temperature checks, but logs showed multiple missing entries over two months. The DON confirmed that night shift nursing staff should perform this task.
A resident with severe cognitive impairment and an indwelling urinary catheter was observed without a privacy cover on their urinary drainage bag, visible from the hallway. The DON confirmed the oversight, acknowledging that the bag should have been covered to maintain the resident's dignity.
A facility failed to assess a resident's ability to self-administer medication, as required by policy. The resident's EMR lacked a physician's order and an assessment by the care plan committee. An inhaler was found on the resident's nightstand, which was against policy since the resident was not approved for self-administration. This was confirmed by an LPN and the MDS coordinator.
A facility failed to accurately code a resident's MDS assessment for antibiotic use. The resident, admitted with conditions including pneumonitis and sepsis, was prescribed Levofloxacin via g-tube for ten days. Despite receiving the antibiotic, the MDS assessment did not reflect this use. A staff member confirmed the omission during a review and interview.
Two residents in a facility were not provided with necessary grooming and hygiene services. One resident, with moderate cognitive impairment, had long and dirty fingernails, while another, with severe cognitive impairment, had facial hair that was not shaved. The DON confirmed these deficiencies, and the CNA responsible for one resident admitted to not noticing the grooming need.
The facility failed to maintain proper infection control and sanitation practices for two residents. A CNA did not remove gloves before exiting a resident's room, violating Enhanced Barrier Precautions. Additionally, a resident's urinary catheter bag was found on the floor, contrary to facility policy. These actions were confirmed by an LPN and the DON.
A CNA failed to call for assistance while providing care to a resident with severe dementia, resulting in the resident sustaining injuries. The resident, who required extensive assistance, became combative during care. Despite the known need for two-person assistance, the CNA managed the situation alone, leading to a struggle and subsequent injuries to the resident's face and arm.
Daily Staffing Post Not Kept Current
Penalty
Summary
The facility failed to ensure that the daily posted nurse staffing information was accurate and current. The facility's census was 112. On 02/23/2026 at 8:20 a.m., surveyors observed the posted staffing information displayed a date of 02/20/2026. Later that day at 1:39 p.m. and again at 4:15 p.m., the staffing information remained unchanged and still showed 02/20/2026. During an interview at 4:15 p.m., S2HR stated that she posts the staffing information from the day prior rather than the current date and confirmed that no staffing information had been posted for the weekend dates.
CNA Confronted Resident About Alleged Verbal Remark
Penalty
Summary
The facility failed to treat a resident with respect and dignity when a CNA confronted and argued with him about a statement she believed he made during the night shift. Resident #44 was admitted with chronic inflammatory demyelinating polyneuritis and type 2 diabetes mellitus with diabetic polyneuropathy, and his BIMS score of 5 indicated severely impaired cognition. During an interview, the resident stated that after he made a pain-related exclamation, the CNA returned to his room, accused him of calling her a derogatory name, and continued to argue with him along with another staff member. The resident said the interaction aggravated him, and his wife, who was also his roommate, confirmed his account. Staff statements showed that the CNA reported hearing the resident use the derogatory term and then returned to the room with an LPN and another CNA to confront him about it. The LPN stated she went back to the room with the CNA and another CNA to ask about the situation, and the CNA continued trying to make her point to the resident. Both the CNA and the LPN confirmed that it was not proper protocol for a CNA to confront a resident about disrespectful behavior, and the DON also confirmed that a CNA should report such behavior to a supervisor rather than confront or argue with the resident.
Failure to Report Injury of Unknown Origin
Penalty
Summary
The facility failed to ensure that an injury of unknown origin was reported immediately, but not later than 2 hours, to the State Survey Agency after the injury was discovered for one resident investigated for accidents. The facility policy titled "Abuse Prevention and Investigation" stated that physical injury of unknown source is a possible indicator of abuse and that alleged violations involving abuse or serious bodily injury must be reported immediately, but not later than 2 hours after the allegation is made. Resident #10 had diagnoses including vitamin D deficiency, major depressive disorder, anxiety, and unspecified intellectual disabilities, and the annual MDS indicated the resident was rarely or never understood. Facility staff reviewed x-ray results showing a fracture of the 5th metatarsal of the right hand, and staff confirmed the resident was transported to the hospital because of the fracture. The Administrator stated the facility was not sure how the injury occurred, the resident could not communicate with staff to determine the origin of the injury, and the facility had not reported the injury of unknown origin to the state agency.
Failure to Submit Required Level II PASARR Referral for Resident With Psychiatric Diagnoses
Penalty
Summary
The facility failed to ensure that a resident with psychiatric diagnoses was referred for a Level II PASARR evaluation and determination. Resident #6 had a completed Level I PASARR form dated 11/16/2024 that indicated the resident did not have a mental illness, but the resident’s nursing home admission record later listed major depressive disorder, recurrent, and the readmission record listed major depressive disorder, single episode, severe with psychotic features. The resident’s care plan also documented altered mood, thought processes, and behavior related to underlying psychiatric illness and cognitive impairment. Review of the resident’s medical record showed no evidence that a referral was submitted to the appropriate state-designated authority for a Level II PASARR evaluation. During interviews, the ADON confirmed that only the Level I PASARR was in the record and that no Level II PASARR had been submitted by the facility. The SSD also confirmed the resident had diagnoses of major depressive disorder with psychotic features and stated that the facility did not submit a Level II PASARR, although it should have.
Failure to Follow Care Plan and Transfer Orders
Penalty
Summary
The facility failed to implement a comprehensive person-centered plan of care and follow physician’s orders for two sampled residents. Resident #3, who was admitted with diagnoses including dementia with psychotic disturbance, atrial fibrillation, long-term anticoagulant use, and repeated falls, had physician’s orders and care plan interventions requiring the bed to be kept in the lowest position and the call light to remain within easy reach. Although a CNA documented the bed safety task as completed earlier in the morning, the resident was later observed in bed with the bed not in the lowest position and the call bell wrapped around the upper side rail and out of reach. An LPN confirmed the bed should have been in the lowest position and the call bell within reach, and the DON also verified those expectations based on the resident’s poor safety awareness and history of falls. Resident #74, who was admitted with diagnoses including sequelae of cerebral infarction and dementia, had a physician’s order and care plan requiring assist times 2 with transfers. A nurse’s note documented that the resident sustained a skin tear while transferring from bed to wheelchair with assist times one, and a CNA statement confirmed she was the only staff member assisting because she believed the resident was a one-person assist. The ADON and DON later confirmed that the resident should have been transferred by two staff members according to the physician’s order and care plan when the skin tear occurred.
Inaccurate Documentation of CPAP Use
Penalty
Summary
The facility failed to maintain an accurately documented medical record in accordance with accepted professional standards by inaccurately documenting CPAP use for Resident #16. The resident was admitted with diagnoses including sleep apnea, COPD, asthma, and stage 3 chronic kidney disease, and her quarterly MDS showed a BIMS score of 11, indicating moderate problems with thinking and memory. During observation, the resident had a CPAP machine on her night stand and stated she had been refusing to use it for the past two months. However, review of the MAR showed documentation from 02/01/2026 through 02/23/2026 indicating staff were placing the CPAP on the resident every evening and removing it each morning. The resident’s son stated she had not used the CPAP since admission, and the DON confirmed the record was inaccurate because the resident was not wearing the CPAP.
Infection Prevention and Control Failures
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program by not ensuring staff used appropriate PPE during incontinence care for a resident on enhanced barrier precautions (EBP). Resident #39 was admitted with diagnoses including ESBL, dementia, aphasia, age-related physical debility, and chronic kidney disease. Her physician’s orders and care plan directed contact isolation related to ESBL, with all care provided in the room and perineal care every 2 hours and as needed. The facility policy for EBP required gowns and gloves for high-contact resident care activities, including providing hygiene and changing briefs or assisting with toileting. On observation, a sign on Resident #39’s door indicated EBP and listed gown and glove use for high-contact care, but no PPE was available on or near the door. Staff were then observed providing incontinent care to the resident without wearing gowns and gloves. A CNA later confirmed the resident was on EBP and that staff were to wear a gown and gloves for incontinent care but did not. The infection prevention nurse also confirmed the resident was on EBP for ESBL in her urine and that staff were required to wear a gown and gloves when providing incontinent care. The facility also failed to keep Resident #63’s urinary catheter drainage bag from contacting the floor. The facility policy for indwelling urinary catheters stated the urine collection bag must be kept below the level of the bladder at all times and bag contact with the floor must be avoided. Resident #63 had diagnoses including urinary retention and ESBL resistance. On multiple observations, her indwelling catheter drainage bag, covered by a privacy bag, was seen resting on or contacting the floor in her room. An LPN confirmed the privacy bag containing the urinary catheter drainage bag was resting on the floor and should not have been, and the infection prevention nurse also confirmed it should not have been resting on the floor.
Medication Storage and Labeling Deficiency
Penalty
Summary
The facility failed to ensure proper storage and labeling of medications in accordance with accepted professional principles. During an observation of the medication cart on Hall A, a peach and a white pill were found loose at the bottom of a drawer. The LPN present confirmed that loose pills should not be in the drawer, and the Director of Nursing (DON) acknowledged that such pills should have been removed and discarded. Additionally, the facility did not consistently record the daily temperature of the medication refrigerator in the medication storage room on Hall B. A review of the refrigerator logs revealed missing temperature recordings on several dates in November and December 2024. The DON confirmed that the nursing staff on the night shift was responsible for checking and recording these temperatures daily.
Failure to Record Refrigerator Temperatures
Penalty
Summary
The facility failed to adhere to professional standards for food storage by not conducting and recording daily temperatures for the resident snack/supplement refrigerator located in the medication storage room. The facility's policy requires that refrigerator temperatures be checked and recorded daily, maintaining a temperature between 32-40 degrees Fahrenheit. However, a review of the temperature logs for November 2024 through December 2024 revealed multiple dates with missing temperature recordings. This deficiency was confirmed during an interview with the Director of Nursing (DON), who stated that the nursing staff on the night shift is responsible for checking and recording these temperatures daily.
Failure to Maintain Resident Dignity by Not Covering Urinary Drainage Bag
Penalty
Summary
The facility failed to ensure that a resident was treated with respect and dignity by not applying a privacy cover to the resident's indwelling catheter urinary drainage bag. This deficiency was identified during an observation where the resident was seen lying in bed with the door open, and the urinary drainage bag was visible from the hallway. The bag contained 100-200 milliliters of yellow urine and lacked a privacy cover, which is necessary to maintain the resident's dignity. The resident involved had severe cognitive impairment, as indicated by a BIMS score of 99, and required extensive assistance with bed mobility and toilet use. The resident had an indwelling urinary catheter for urine elimination, with a physician's order to change the catheter monthly. During an interview and observation, the Director of Nursing confirmed that the urinary catheter bag should have had a privacy cover to maintain the resident's dignity, acknowledging the oversight.
Failure to Assess Resident for Self-Administration of Medication
Penalty
Summary
The facility failed to assess a resident's ability to self-administer medication, which is a responsibility of the interdisciplinary team. The facility's policy requires that a resident who wishes to self-administer medications must be evaluated for competency by the care plan committee and have approval and orders from the attending physician. However, the review of the resident's electronic medical record (EMR) did not show any physician's order or assessment by the care plan committee to determine the resident's cognitive and physical ability to self-administer medications. An observation revealed that the resident had an inhaler on their nightstand, which was confirmed by an LPN to be against the facility's policy as the resident was not approved for self-administration. Further review and interview with the MDS coordinator confirmed that the resident did not have a Medication Self-Administration assessment or a physician's order in their EMR, indicating a failure in the facility's process to ensure proper assessment and documentation for self-administration of medications.
Failure to Accurately Code Antibiotic Use in MDS Assessment
Penalty
Summary
The facility failed to accurately code a resident's Minimum Data Set (MDS) assessment regarding antibiotic use. A review of the resident's electronic medical record (EMR) showed that the resident was admitted with diagnoses including pneumonitis, urinary tract infection, and sepsis. The resident had a physician's order for Levofloxacin, an antibiotic, to be administered via g-tube once daily for ten days. The electronic medication administration record (EMAR) confirmed that the resident received the antibiotic from December 17, 2024, through December 27, 2024. However, the Quarterly MDS assessment with an Assessment Reference Date (ARD) of December 22, 2024, did not indicate the use of antibiotics. During an interview, the staff member responsible for the MDS confirmed that the antibiotics were not indicated on the assessment and acknowledged that they should have been.
Failure to Maintain Resident Grooming and Hygiene
Penalty
Summary
The facility failed to provide necessary services for residents who were unable to perform activities of daily living (ADLs), specifically in maintaining good grooming and personal hygiene. Resident #1, who has moderate cognitive impairment and requires extensive assistance with mobility and transfers, was found with long and dirty fingernails, despite expressing a preference for them to be cleaned and trimmed short. The Director of Nursing (S1DON) confirmed the observation and acknowledged that the resident's nails should have been maintained as part of their ADL care. Resident #27, who has severe cognitive impairment and requires extensive assistance with ADLs, was observed with facial hair on her upper lip and chin. The Director of Nursing confirmed that the resident should have had her facial hair shaven during her morning ADL care, which was not done. The Certified Nursing Assistant (S7CNA) responsible for the resident's care that morning admitted to not noticing the facial hair, despite being trained to address such grooming needs during ADL care.
Infection Control and Sanitation Deficiencies
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program, resulting in deficiencies for two residents. For Resident #86, a Certified Nursing Assistant (CNA) was observed leaving the resident's room without removing gloves, which is a violation of the facility's Enhanced Barrier Precautions policy. This policy requires staff to remove personal protective equipment (PPE) such as gloves and gowns before exiting a resident's room to prevent the transmission of multidrug-resistant organisms (MDRO). The CNA was seen handling items on a linen cart while still wearing the contaminated gloves, which was confirmed as inappropriate by a Licensed Practical Nurse (LPN). For Resident #37, the facility failed to maintain the resident's urinary catheter in a sanitary manner. The resident, who has severe cognitive impairment and requires extensive assistance, was observed with the urinary drainage bag on the floor under the bed, contrary to the facility's policy. The policy mandates that the urine collection bag must be kept below the bladder level and avoid contact with the floor to prevent contamination. The Director of Nursing (DON) confirmed the improper placement of the catheter bag during an observation.
CNA Fails to Call for Assistance, Resulting in Resident Injury
Penalty
Summary
A certified nursing assistant (CNA) failed to implement effective care approaches for a resident diagnosed with severe dementia, resulting in the resident sustaining injuries. The resident, who had a history of cognitive impairment and required extensive assistance with two or more persons for bed mobility and transfers, became combative during care. The CNA did not call for assistance when the resident became agitated, leading to a struggle that resulted in injuries to the resident's face and left arm. The resident's medical history included severe dementia with behavioral disturbances, generalized anxiety disorder, and repeated falls, among other conditions. During the incident, the resident was found with bowel movement smeared on his body and became combative when the CNA attempted to clean him. Despite the resident's known behaviors and the requirement for two-person assistance, the CNA attempted to manage the situation alone, resulting in the resident sustaining a laceration on his face and bruising on his arm. Interviews with facility staff revealed that the CNA did not use the call bell to request help and admitted to struggling with the resident during care. The CNA acknowledged that she could have handled the situation better by calling for assistance. The facility's administrative staff agreed that the injuries could have been avoided if the CNA had followed the resident's care plan, which required two-person assistance during care, especially when the resident became agitated.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Opelousas
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Heritage Manor Of Opelousas | 0.8 mi | ★★★★★ | 6 | 0 |
| Senior Village Nursing & Rehabilitation Center | 4.5 mi | ★★★★★ | 6 | 0 |
| Acadia St. Landry Nursing & Rehabilitation Center | 12.8 mi | ★★★★★ | 10 | 0 |
| J. Michael Morrow Memorial Nursing Home | 13.1 mi | ★★★★★ | 0 | 0 |
| Tri-community Nursing Center | 13.3 mi | ★★★★★ | 6 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.