Above average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at High Hope Care Center during CMS and state inspections, most recent first.
A facility failed to provide quarterly statements for a resident’s personal funds account. The resident was her own RP, had a BIMS score of 13, and stated she had personal funds at the facility but had never received a quarterly statement. A staff member said statements were hand delivered to residents who were their own RP, but could not confirm this resident actually received one.
Inaccurate PASARR Level II Coding on MDS Assessments: The facility failed to accurately code PASARR Level II status on MDS assessments for two residents. One resident had psychosis, depression, and anxiety, and another had anxiety, schizophrenia, and intellectual disabilities; both had PASRR Level II determinations in the EMR, but their comprehensive MDS assessments were coded as not indicated. The MDS staff member confirmed the coding errors and stated she had not been aware of or used the PASRR documentation to verify status.
An unlocked med cart was left unattended in a hallway during a med pass, with no nurse in sight and the drawers accessible. The cart contained residents' medications and biologicals, and an LPN later confirmed it was unlocked and out of view after stepping away from it.
Improper Food Storage and Unsanitary Kitchen Surfaces: Bulk dry goods, juices, and snack items were stored in the kitchen without delivery, opening, expiration, or use-by dates. In addition, a rack used for meal covers and a food prep table had grime and water stains, and the kitchen supervisor and ADM confirmed the findings.
A laundry staff member was observed sorting visibly soiled resident laundry without wearing a disposable gown, despite facility policy requiring PPE, including gloves and gowns, when handling contaminated linens. The laundry supervisor and infection preventionist both confirmed that a disposable gown was required for this task.
A resident was transferred to a hospital in an emergency, but the facility did not notify the State's LTC Ombudsman in writing as required. The Social Services Director confirmed the omission after reviewing records, and no policy for Ombudsman notification was provided when requested.
A facility failed to document post-treatment vital signs for a resident requiring dialysis, as mandated by their policy. Despite having a policy in place for hemodialysis care, the facility did not ensure proper documentation on multiple occasions, as confirmed by an LPN and the DON. This oversight indicates a lapse in adhering to professional standards of practice for dialysis care.
A facility failed to refer a resident with a new diagnosis of schizoaffective disorder for a Level II PASARR evaluation. Initially, a Level I PASARR determined no further evaluation was needed, but after the resident's psychiatric hospitalization and new diagnosis, the facility did not submit the required referral, as confirmed by the social worker.
Failure to Provide Quarterly Statements for Resident Personal Funds
Penalty
Summary
The facility failed to provide quarterly statements for resident personal funds accounts for 1 of 5 residents reviewed for personal funds. Resident #17 was admitted on 08/10/2023 with diagnoses including major depressive disorder, panic disorder, and sleep apnea, and was her own responsible party. Her MDS assessment showed a BIMS score of 13, indicating she was cognitively intact. During an interview, Resident #17 stated she had personal funds in an account at the facility and reported that she had never received a quarterly statement since being at the facility. A staff member responsible for sending quarterly statements stated that if a resident was their own RP, the statement would be hand delivered to the resident and confirmed Resident #17 was her own RP and received a hand delivered statement quarterly, but could not confirm that Resident #17 actually received a quarterly statement. There was no evidence presented prior to exit of the survey that the resident had received quarterly statements.
Inaccurate PASARR Level II Coding on MDS Assessments
Penalty
Summary
The facility failed to ensure the accuracy of the MDS assessments related to PASARR Level II determinations for 2 of 3 residents reviewed. Resident #7 was admitted with diagnoses including unspecified psychosis not due to a substance or known physiological condition, major depressive disorder, recurrent severe without psychotic features, and generalized anxiety disorder. The EMR contained a PASRR Level II Evaluation Summary and Determination with an issue date of 09/30/2024, but the comprehensive MDS assessment with an ARD of 05/15/2025 coded the PASARR Level II status as not indicated. Resident #58 was admitted with diagnoses including anxiety disorder due to known physiological condition, schizophrenia, and unspecified intellectual disabilities. The EMR contained a PASRR Level II Evaluation Summary and Determination effective 02/13/2026 through 08/14/2026, but the comprehensive MDS assessment with an ARD of 02/24/2026 also coded the PASARR Level II status as not indicated. During interview, the MDS staff member responsible for assessments stated she was unaware of Resident #7's Level II PASARR status and confirmed that Resident #7's MDS was coded incorrectly; she also reviewed Resident #58's PASRR documentation and confirmed the resident had a Level II determination, stating she had not previously used that documentation to verify PASARR status and confirmed the MDS was coded inaccurately.
Unlocked Medication Cart Left Unattended During Medication Pass
Penalty
Summary
The facility failed to ensure drugs and biologicals remained stored in locked compartments during a medication pass when 1 medication cart was left unattended and unlocked. Review of the facility's Medication Storage policy on 03/18/2026 stated that all drugs and biologicals are to be stored in locked compartments and that during a medication pass, medications must be under the direct observation of the person administering them or locked in the medication storage area/cart. On 03/17/2026 at 2:51 p.m., Med Cart A was observed midway down the Hall W hallway with no nurse in sight. The cart was positioned with the front facing the center of the hallway, allowing access to the drawers, and the locking mechanism indicated it was unlocked. The drawers were opened successfully and contained residents' medications and associated biologicals. S8LPN later appeared from a nearby resident's room and confirmed the cart was unlocked and not within sight when she stepped away from it.
Improper Food Storage and Unsanitary Kitchen Surfaces
Penalty
Summary
The facility failed to store food in accordance with professional standards in the kitchen. During a tour of the dry food storage area, bulk containers labeled flour, fish fry, and rice were observed without dates showing when they were delivered, opened, placed into the containers, or their use-by dates. In the same area, seven 710-ounce liquid containers were observed without use-by, expiration, or delivery dates, including three concentrated orange juices, one concentrated apple juice, and three concentrated cranberry juices. A drawer containing crackers and snack packs was also observed without use-by dates, including 72 wheat cracker snack packs, 82 cheese crackers, and 87 snack packs. The kitchen supervisor stated the items should have been dated when removed from the original boxes, but the original boxes were no longer available. The facility also failed to maintain sanitary conditions on kitchen equipment and storage surfaces. A two-shelf metal rack used to store hard plastic meal covers had brown grime around the legs and white water stains on the bottom shelf, and the kitchen supervisor confirmed the findings. The bottom shelf of a metal food preparation table also had a buildup of grime around the legs, with hamburger buns stored in a plastic bag inside a hard plastic container on the shelf. The kitchen supervisor stated the prep table should not have been in that condition and that staff should have cleaned the rack and equipment according to the cleaning schedule. The administrator was informed of the kitchen findings and confirmed them.
Failure to Use Required PPE When Sorting Soiled Laundry
Penalty
Summary
Provide and implement an infection prevention and control program was deficient when laundry staff failed to wear required PPE while sorting visibly soiled resident laundry. Facility policy titled "Laundry and Bedding, Soiled" stated that hand hygiene products and appropriate PPE, including gloves and gowns, are available and used while sorting and handling contaminated linens. During a tour of the laundry room, a laundry staff member was observed sorting visibly soiled laundry from residents without wearing a disposable gown, and he acknowledged that the laundry was soiled and that a disposable gown should have been worn. The housekeeping and laundry supervisor confirmed that the staff member was handling contaminated resident laundry and should have been wearing a disposable gown as part of his PPE. The infection preventionist also validated that facility protocol required staff to wear PPE, including disposable gowns, when sorting resident soiled laundry.
Failure to Notify Ombudsman of Emergency Transfer
Penalty
Summary
The facility failed to notify the State's Long-Term Care Ombudsman in writing of an emergency transfer for one of three sampled residents reviewed for transfer and discharge requirements. Record review showed that a resident was admitted to the facility and subsequently had an emergency transfer to a local hospital. Examination of the facility's Ombudsman notification list for emergency transfers during the relevant period revealed that this resident's transfer was not included, and there was no evidence that the Ombudsman had been notified as required. The Social Services Director, who was responsible for maintaining the accuracy of the Ombudsman notification list, confirmed during interview and record review that the emergency transfer had occurred and was not reported. Additionally, when requested, the facility did not provide a policy regarding notification of the Ombudsman for emergency transfers by the time of exit.
Failure to Document Dialysis Vital Signs
Penalty
Summary
The facility failed to ensure that a resident requiring dialysis received care consistent with professional standards of practice. Specifically, the facility did not collaborate effectively with the dialysis provider through the use of dialysis communication forms. The facility's policy on hemodialysis, last reviewed in January 2025, mandates that residents receive care and services for hemodialysis consistent with professional standards, including ongoing assessment and monitoring for complications before and after dialysis treatments. However, a review of the medical records for a resident with end-stage renal disease, among other diagnoses, revealed that post-treatment vital signs were not documented on multiple occasions between November 2024 and February 2025. Interviews with facility staff, including an LPN and the Director of Nursing, confirmed that the nursing staff is responsible for assessing and documenting the resident's vital signs before and after hemodialysis treatment. Upon reviewing the resident's dialysis communication binder, both staff members acknowledged that the documentation of vital signs was incomplete. This lack of documentation indicates a failure to adhere to the facility's policy and professional standards of practice for dialysis care, potentially impacting the resident's health monitoring and care coordination with the dialysis provider.
Failure to Refer Resident for Level II PASARR Evaluation
Penalty
Summary
The facility failed to refer a resident with a newly diagnosed mental disorder to the appropriate state-designated authority for a Level II PASARR evaluation. The deficiency involved a resident who was initially admitted with diagnoses including recurrent major depressive disorder and anxiety disorder. A Level I PASARR conducted in February 2022 determined that a Level II evaluation was not required at that time. However, the resident was later admitted to an inpatient psychiatric hospital in July 2023 and discharged back to the facility with a new diagnosis of schizoaffective disorder. Despite the new diagnosis, the facility did not submit a Level II PASARR to the state-designated authority as required by their policy. This oversight was confirmed during a record review with the facility's social worker, who acknowledged that the necessary referral had not been made following the resident's new diagnosis. The failure to coordinate the assessment with the PASARR program and refer the resident for a Level II evaluation constitutes the deficiency identified in the report.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Sulphur
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Holly Hill House | 6.1 mi | ★★★★★ | 15 | 0 |
| Lake Charles Care Center | 10.1 mi | ★★★★★ | 0 | 0 |
| Rosewood Nursing Center | 10.3 mi | ★★★★★ | 1 | 0 |
| Grand Cove Nursing & Rehabilitation Center | 11.1 mi | ★★★★★ | 5 | 0 |
| Resthaven Nursing & Rehab Center, Llc | 11.3 mi | ★★★★★ | 4 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.