Above average — CMS composite of the measures below.
The next survey window likely opens around October 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Village Care Center during CMS and state inspections, most recent first.
Failure to protect a resident from verbal and physical abuse. A cognitively intact resident with chronic pain and mobility-related diagnoses reported that an SRNA was rough during care, lifted and dropped her legs onto the bed, and caused pain in her back and arm. Her roommate heard the aide speak harshly and push the resident over hard in bed, and the resident’s family member reported the resident cried while describing the care and said she feared the aide.
Failure to preserve resident dignity during meal service: A cognitively intact resident with DM, neuropathy, HF, and hyperlipidemia waited while dietary staff forgot meal items and then received an incomplete hamburger, causing him to watch others finish eating before he got his food. In the same dining room, one SRNA stood while feeding a resident despite a chair being available, and another SRNA fed two cognitively impaired residents at the same time. Staff and leadership acknowledged the events but did not consistently view them as dignity concerns.
Unlabeled staff lunch boxes were found in a second-floor resident refrigerator next to resident food. Staff gave conflicting statements about whether personal lunches could be stored in resident refrigerators, with some stating it was not allowed and others saying management approved it or that it was acceptable if labeled and dated. Facility policies required brought-in food to be labeled and dated and food storage to prevent contamination.
Failure to Protect a Resident from Verbal and Physical Abuse
Penalty
Summary
The facility failed to ensure residents were free from verbal and physical abuse. The deficiency involved R13, who was admitted with diagnoses including right shoulder pain, adhesive capsulitis of the right shoulder, contracture of the right shoulder, anxiety disorder, chronic pain, depression, polyneuropathy, muscle weakness, gait and mobility abnormalities, secondary osteoarthritis, and low back pain. R13’s MDS showed a BIMS score of 15, indicating she was cognitively intact. She reported that SRNA12 was mean and hurtful during care, and that the aide lifted her legs into the air and dropped them back onto the bed, causing pain in her back and arm. R13 stated this happened more than once, that she feared the aide, and that she felt unsafe when SRNA12 cared for her. R13’s roommate, R40, who was also cognitively intact with a BIMS score of 15, stated she heard SRNA12 pushing R13 over hard in the bed and heard the aide say she would change the diaper but not the bed. R40 said the interaction upset her and made her cry, and that she later heard R13 crying and comforted her. R13 told her family member that SRNA12 was rough and had slammed her legs down on the bed, and the family member reported that R13 broke down and cried while describing the care. The DON stated staff were expected to handle residents with care and speak respectfully, while the Administrator stated the allegation was unsubstantiated because the roommate overheard only part of the conversation and the incident could not be confirmed as reported.
Failure to Preserve Resident Dignity During Meal Service
Penalty
Summary
The facility failed to treat residents with respect and dignity during dinner service for 4 of 32 sampled residents. On the second-floor dining room, one resident with a BIMS score of 15 and diagnoses including type II DM, polyneuropathy, chronic peripheral insufficiency, HF, and hyperlipidemia did not receive his meal at the same time as the other residents at his table. He waited while dietary staff forgot to bring buns from the kitchen, then waited again after receiving an incomplete hamburger without cheese and vegetables. By the time he received the corrected meal, the other residents at his table had already finished eating, and he stated he was angry and that staff always messed up his food. The same meal service also involved two residents who were severely cognitively impaired or cognitively impaired and required feeding assistance. One SRNA was observed standing beside a resident while feeding and coaxing her to eat, even though a chair was available nearby. Another SRNA was observed sitting between two residents and feeding both of them at the same time. The staff member acknowledged that feeding two residents at once was common practice but stated she should not have been doing so and that it could be seen as a dignity issue and an infection prevention issue. Facility leadership acknowledged the events but did not consistently view them as dignity concerns. The UM stated the resident who waited for his meal was not experiencing a dignity issue, and the ADON and DON similarly stated that standing to feed a resident was not an issue if a chair was not readily available and that feeding two residents at once was not a dignity issue if there was no cross-contamination. The Administrator stated that having a resident watch others eat while waiting for food was not what she would want for anyone, but described the issue as customer service rather than dignity and stated feeding two residents at once was acceptable depending on the resident's perception and preferences.
Unlabeled Staff Lunches Stored in Resident Refrigerator
Penalty
Summary
The facility failed to store, prepare, distribute, and serve food in accordance with professional standards for food service safety for 1 of 3 resident refrigerators, the refrigerator located on the second floor. On 09/24/2025, observation of the second-floor resident refrigerator revealed two unlabeled lunch boxes sitting next to resident food on the third shelf. The facility policy titled, Use and Storage of Food Brought in by Family or Visitors, required food brought in by family or visitors to be labeled with content and dated, and the policy titled, Food and Supply Storage, required food items and supplies used in food preparation to be stored to prevent contamination and maintain safety and wholesomeness. During interviews, staff gave conflicting information about whether personal lunches could be stored in resident refrigerators. One SRNA stated staff were not allowed to place lunches in resident food refrigerators, while another SRNA stated management had approved staff to do so. An LPN and KMA stated staff should not store lunches in resident refrigerators, and the second-floor UM stated staff should not store personal food in resident or nourishment refrigerators because residents and staff could take incorrect food or food could become spoiled and outdated. In contrast, the ADON and DON stated it was acceptable for staff to store personal lunches in the resident food refrigerator, and the Administrator stated staff could do so if food items were labeled and dated.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Erlanger
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Villaspring Of Erlanger | 1.5 mi | ★★★★★ | 5 | 0 |
| St Elizabeth Edgewood Snf | 2.2 mi | ★★★★★ | 1 | 0 |
| Florence Park Care Center | 2.6 mi | ★★★★★ | 23 | 1 |
| Madonna Manor | 2.6 mi | ★★★★★ | 10 | 1 |
| Belmont Terrace Nursing And Rehabilitation Center | 3 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.