Below average — CMS composite of the measures below.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Wildwood Healthcare Center during CMS and state inspections, most recent first.
Uncovered Hair in Food Prep Areas: The DM, a dietary aide, and another staff member were observed in kitchen and steamtable areas with hair or facial hair not fully covered while handling food, taking temperatures, plating meals, and moving a drink cart. The facility policy required hair to be confined and facial hair properly restrained, but staff were observed with hair extending beyond the restraints.
Resident personal and medical information was left visible on dry erase boards near nursing stations, where visitors and other residents could see room numbers linked to care tasks such as showers, weights, catheter care, ostomy, and catheter output. The DON, RNC, and Administrator stated the facility did not have a policy on privacy or confidentiality of resident information, although they said such information should not be visible to others.
A resident with moderate cognitive impairment and a history of stroke and heart failure was left unattended with medications by a nurse, contrary to facility policy requiring staff to observe medication consumption. The resident did not self-administer medications and brought the unattended medications to the night shift supervisor, who confirmed they were not his and disposed of them. Staff interviews confirmed the expectation that medications should not be left with residents.
A resident with a history of mental health diagnoses was subjected to verbal abuse by a CNA during a dispute over care. The resident and CNA exchanged derogatory language, with the CNA responding to the resident's insult by using the same term. The incident was witnessed by the resident's roommate, who confirmed the CNA's response. Facility staff were present or nearby but did not immediately address or report the verbal abuse allegation, resulting in a failure to protect the resident from staff verbal abuse.
A resident was moved to a different room without prior notification, contrary to the facility's policy. The move was intended to be temporary for renovations, but the resident was not returned to their original room. The Social Services Director did not complete the required notification, assuming the Unit Manager had informed the resident.
The facility failed to provide adequate assistance with ADLs for three residents. A resident with multiple sclerosis had conflicting care plans for bathing preferences, while another resident with diabetes had untrimmed fingernails despite willingness to have them cleaned. Additionally, a cognitively impaired resident was not shaved as required. These issues indicate a lack of adherence to care plans and necessary personal care.
A facility failed to follow a physician's order to hold insulin for a resident with low blood sugar and did not provide a pressure relief cushion for a resident at risk for skin issues. The resident received insulin despite low blood sugar readings, and another resident was observed without a necessary cushion in their wheelchair, contrary to care plans and facility policy.
The facility failed to apply a palm guard and initiate a ROM program for two residents. One resident with hemiparesis was observed without her prescribed splint and palm guard, while another resident with quadriplegia was not receiving restorative therapy despite a recommendation. The necessary documentation for restorative services was not provided, leading to a lack of care in maintaining or improving mobility.
A resident with a history of substance use disorder did not have a care plan addressing her needs, leading to an incident where she was found with low blood pressure and narcotics in her system. The facility failed to implement a care plan or obtain consent for treatment, despite the resident's history and facility policy.
The facility failed to ensure a medical storage room was free of expired supplies, including IV catheters and blood collection sets. An RN indicated that a pharmacy consultant checks for expired items quarterly, but was unaware why these items were not removed. The facility's policy states that medication storage conditions are monitored regularly.
A resident with multiple diagnoses, including type II diabetes and cognitive impairment, suffered a blistering burn on his hand due to the facility's failure to maintain and inspect a hydrocollator used in therapy. The hydrocollator had not been inspected since 2020, and its temperature was not checked before use. The Occupational Therapist did not follow the facility's procedure for using heat packs, resulting in the resident developing a blister after therapy.
A facility failed to change a resident's wound dressing twice daily as ordered by the physician. The resident, with a history of mental health disorders, had an open wound on the right elbow that was not properly managed, leading to increased drainage and a subsequent emergency room visit. The Orthopedic Nurse Practitioner confirmed the dressing had not been changed since a specific date, highlighting the facility's non-compliance with the treatment plan.
Uncovered Hair in Kitchen and Serving Areas
Penalty
Summary
Food was not served in a sanitary and safe manner during multiple kitchen observations because staff hair was not fully covered while working in food preparation and serving areas. During the initial kitchen tour, the Dietary Manager was observed walking throughout the kitchen with a beard restraint in place, but facial hair between the ears and the edge of the beard guard was not covered. Dietary Aide 3 was also observed in the kitchen with facial hair above the upper lip that was not covered. During later observations the same day, the Dietary Manager was again observed at the steamtable taking food temperatures with facial hair above and below the lips, between the jaw line and upper cheek area, and in front of the ears not covered by the beard restraint. Dietary Aide 3 was again observed near the steamtable and while pushing the drink cart with facial hair above the upper lip not covered. [NAME] 2 was observed plating the noon meal and taking ending food temperatures with a hair net that covered only the hair above the ears to the top of the head, while hair below the net near the ears and down to the neckline was not covered. The facility policy stated all staff will have their hair confined in a hair net or cap and facial hair properly restrained, and the Indiana Food Establishment Sanitation Requirements were cited as requiring hair restraints designed and worn to keep hair from contacting exposed food.
Resident Information Displayed on Visible Whiteboards
Penalty
Summary
The facility failed to keep residents' personal and medical records private and confidential for 29 of 127 residents. During observations on 1/5/26, 1/6/26, and 1/7/26, white dry erase boards located near the 400, 500, and 700 hallway nursing stations were visible to visitors and other residents and displayed resident information by room number. The boards listed categories such as daily showers, daily weights, catheter care, ostomy, catheter output, and shower/bed baths, with room numbers for residents including Resident 1, Resident 4, Resident 5, Resident 7, Resident 10, Resident 11, Resident 15, Resident 20, Resident 22, Resident 25, Resident 26, Resident 35, Resident 43, Resident 44, Resident 46, Resident 53, Resident 64, Resident 82, Resident 83, Resident 84, Resident 93, Resident 103, Resident 106, Resident 107, Resident 108, Resident 110, Resident 141, Resident 142, and Resident 143. At the 700 hallway nursing station, the board also showed catheter output numbers next to room numbers for Resident 106, Resident 7, and Resident 10, and noted that Resident 64 performed self catheter care. During interviews on 1/8/26, the DON, RNC, and Administrator stated the facility lacked a policy related to the privacy or confidentiality of resident personal or medical information, although they indicated such information should not be visible to other residents or visitors.
Failure to Ensure Proper Medication Administration
Penalty
Summary
A resident with a history of stroke and heart failure, and documented moderate cognitive impairment, was not administered medications according to facility policy. The resident reported that a nurse left medications on his bedside table and departed without ensuring the medications were taken. The resident then brought the medications to the night shift supervisor, who confirmed they were not his and disposed of them. The facility's policy requires that medications are not to be left unattended and that staff must observe residents consuming their medications. Interviews with staff confirmed that the resident does not self-administer medications and that it is the facility's expectation for staff to remain with the resident until medications are taken. The Director of Nursing acknowledged awareness of the incident, noting that the medications had been prepared by one LPN and returned to another, with an extra medication found in the cup. However, it was determined that no medication error occurred since the resident did not consume the incorrect medication. The incident demonstrated a failure to follow the facility's medication administration policy.
Failure to Protect Resident from Verbal Abuse by Staff
Penalty
Summary
A deficiency occurred when a resident, who was cognitively intact and had diagnoses including bipolar disorder, anxiety, depression, and attention deficit disorder, was subjected to verbal abuse by a staff member. The incident began when the resident requested assistance from a CNA, leading to a verbal altercation in which both the resident and the CNA exchanged derogatory language. The resident called the CNA a derogatory term, and the CNA responded in kind, using the same term towards the resident. This exchange was witnessed by the resident's roommate, who confirmed that the CNA did call the resident a derogatory name in retaliation. The facility's staff, including the Unit Manager and LPN, were present or nearby during the incident. The Unit Manager was informed by the resident that she did not want the CNA in her room anymore, but the resident was not interviewed about the specifics of the incident until the surveyor's visit. The Unit Manager stated she was unaware of the verbal abuse allegation and only knew the resident did not like the CNA. The CNA denied using derogatory language, but the roommate's account, both verbal and written, confirmed the CNA's use of inappropriate language. Other staff members, such as a Qualified Medication Aide, heard the CNA tell the resident not to call her a derogatory name but did not hear the CNA use the term herself. The facility's policy defines verbal abuse as the use of disparaging or derogatory language by staff towards residents. The incident was not immediately reported to facility leadership, and the resident was not promptly interviewed about the event. The exchange between the CNA and the resident, as corroborated by the roommate and other staff accounts, constituted a failure to protect the resident from verbal abuse as required by facility policy and regulatory standards.
Failure to Notify Resident of Room Change
Penalty
Summary
The facility failed to provide proper notification and documentation to a resident regarding a room change. Resident 23, who was cognitively intact and diagnosed with chronic obstructive pulmonary disease, was moved to a different room without prior notice. The resident discovered the change upon returning from lunch, finding their belongings moved to a room across the hall. The resident expressed a desire to return to their original room, but it was already occupied by other residents. The Social Services Director admitted to not notifying the resident about the room change, assuming the Unit Manager had done so. The move was intended to be temporary for room renovations, but the resident was not returned to their original room post-renovation. The facility's policy required Social Services to discuss room change options with residents and complete a Notification of Room Change in the electronic medical record, which was not done in this case.
Deficiencies in ADL Assistance and Care Planning
Penalty
Summary
The facility failed to ensure accurate care planning and assistance with activities of daily living (ADLs) for three residents. Resident 56, who is cognitively intact and diagnosed with multiple sclerosis, had conflicting care plans regarding their bathing preferences. The care plan indicated different days for showers, and during an interview, the resident expressed a preference for daily bed baths and showers on Fridays. This inconsistency in care planning was acknowledged by the Director of Nursing (DON), who noted that the care plan should have been updated. Resident 39, diagnosed with diabetes and other conditions, had long fingernails with a dark substance underneath, which were not trimmed or cleaned despite the resident's willingness. The DON indicated that it was the nurse's responsibility to trim the nails due to the resident's diabetic condition. Additionally, Resident 120, who is severely cognitively impaired and dependent on staff for personal hygiene, was observed with a moderate amount of facial hair over several days. The DON stated that CNAs were responsible for shaving the resident during baths, but this was not done. These deficiencies highlight a lack of adherence to care plans and failure to provide necessary personal care.
Failure to Follow Insulin Orders and Provide Pressure Relief Cushion
Penalty
Summary
The facility failed to adhere to a physician's order to hold insulin administration for a resident with diabetes when their blood sugar levels were below 100. Despite the order, the resident received seven units of Humalog insulin with meals on multiple occasions when their blood sugar readings were below the specified threshold. This oversight was confirmed through a review of the resident's medication administration record and an interview with the Director of Nursing, who acknowledged that the resident was the only one with such an insulin hold order. Additionally, the facility did not ensure that a resident at risk for skin alterations had an off-loading cushion in their wheelchair as care planned. The resident, who was cognitively intact and diagnosed with cerebral palsy, was observed sitting without the cushion on two separate occasions. The resident reported that the cushion had been removed for cleaning and was not returned. A Certified Nurse Aide confirmed the cushion was wet and indicated it would be replaced during the resident's next toilet use. The facility's policy on supportive surfaces was not followed, as the standard pressure redistribution seat cushion was not provided.
Failure to Apply Palm Guard and Initiate ROM Program
Penalty
Summary
The facility failed to ensure that a resident's palm guard was applied as ordered and did not initiate a range of motion (ROM) program for two residents. Resident 109, who has right side hemiparesis, was observed on multiple occasions without her right-hand splint or palm guard, despite a physician's order requiring their use to prevent further contracture and maintain functional status. The palm guard was found in a bin on her nightstand, and it was only applied after prompting by a Licensed Practical Nurse (LPN). The LPN indicated that restorative nursing usually applied the splints and palm guards, but they were not present on the day of observation. Resident 99, diagnosed with quadriplegia and other conditions, expressed a desire for restorative therapy, which was not being provided. The resident's care plan indicated total dependence on assistance for various activities, and an occupational discharge summary recommended restorative nursing therapy for ROM and brace management. However, the MDS Coordinator did not receive the necessary Therapy Referral to Restorative document from the Physical Therapy Director, which led to the lack of initiation of the restorative program. The facility's Restorative Program Policy was not followed, resulting in a failure to maintain or improve the residents' mobility.
Failure to Address Substance Use Disorder in Resident Care Plan
Penalty
Summary
The facility failed to ensure that a resident, who had a diagnosis of substance use disorder (SUD), had a care plan to address her individualized needs. The resident, who was cognitively intact, admitted to smoking weed within the facility premises and was involved in an incident where she was found with low blood pressure and was subsequently sent to the emergency room. At the hospital, she was administered Narcan and was found to have Suboxone in her system, despite her claims of not using drugs. The resident's clinical record lacked a care plan addressing her SUD, including strategies for encouraging participation in SUD programming, identifying triggers, and providing structured activities. Interviews with facility staff, including the Social Services Directors and the Director of Nursing, revealed that there was no consent form signed by the resident to receive or refuse drug and alcohol treatment, nor was there an order for Narcan in case of an emergency. The facility's policy on substance abuse was not adequately followed, as it suggested obtaining a physician's order for naloxone in emergencies and creating a care plan for residents with known substance abuse issues. The staff acknowledged the absence of a care plan and consent form for the resident, which should have been in place given her history of SUD. The facility's Director of Nursing confirmed that there were no AA or NA meetings provided at the facility, as there was no interest from the residents. Despite the resident's history and the facility's policy, the necessary steps to address her SUD were not implemented, leading to a deficiency in providing appropriate behavioral health care and services. The lack of a comprehensive care plan and emergency preparedness for the resident's SUD highlights the facility's failure to meet the required standards of care.
Expired Medical Supplies Found in Storage Room
Penalty
Summary
The facility failed to ensure that one of its two medical storage rooms was free of expired supplies. During an observation of the storage room on the 700 hall, multiple expired items were found, including BD Insyte Autoguard IV catheters, BD Vacutainer push button blood collection sets, BD Vacutainer safety-lok blood collection sets, Progressive Medical Administration sets with flow controllers, and a disposable inner cannula for use with a tracheotomy tube. These items had various expiration dates, all of which had passed. In an interview, a Registered Nurse (RN) indicated that the facility's pharmacy sends a consultant quarterly to check for expired items such as tubing and syringes. However, the RN was unaware of why the expired items had not been removed. The facility's Storage of Medications Policy states that medication storage conditions are monitored regularly by the consultant pharmacist, and corrective action is taken if problems are identified.
Failure to Maintain Hydrocollator Leads to Resident Burn
Penalty
Summary
The facility failed to implement necessary interventions to prevent a resident from being burned by a therapy modality. Specifically, the facility did not ensure the maintenance and inspection of a hydrocollator, a device used to heat therapy pads, was up to date. The hydrocollator had not been inspected since February 2020, and there was no current temperature log maintained. On the day of the incident, the temperature of the hydrocollator was not checked before use, and the Occupational Therapist (OT) did not follow the facility's policy and procedure for using the hydrocollator and heat pads. Resident H, who has diagnoses including type II diabetes, anxiety disorder, major depressive disorder, and paranoid schizophrenia, participated in an occupational therapy session where a moist heat pack was applied to his contractured left hand. The OT did not perform a temperature check on the hydrocollator before using it on Resident H. The heat pack was wrapped in a blue-bag and two towels, but the OT did not ensure the required six to eight layers of toweling were between the resident's skin and the heat pack. Although the OT checked with Resident H multiple times about the comfort of the heat pack, a blister developed on Resident H's hand the following day. The incident was reported to the Indiana Department of Health, and upon investigation, it was found that the hydrocollator's temperature was 180 degrees Fahrenheit, exceeding the recommended operating temperature of 160 to 165 degrees Fahrenheit. The facility's procedure for using moist heat packs was not followed, as the OT did not verify the water temperature in the hydrocollator or ensure the correct number of towel layers. This oversight resulted in Resident H receiving a blistering burn on his hand.
Failure to Adhere to Physician's Orders for Wound Care
Penalty
Summary
The facility failed to ensure that a resident's wound dressing was changed twice daily as per the physician's orders. Resident T, who had a history of obsessive-compulsive disorder, anxiety disorder, schizophrenia, and alcohol-induced dementia, was found to have an open area on his right elbow with yellow drainage, redness, and swelling. Despite the physician's orders for twice-daily dressing changes, the Treatment Administration Record (TAR) showed multiple instances where the dressing changes were not documented or completed, including on 4/30/24 and 5/1/24. The resident's family member reported that the facility had not been adhering to the dressing change schedule, which was confirmed by the Orthopedic Nurse Practitioner (Ortho NP) who observed that the dressing had not been changed since 4/29/24. The deficiency was further highlighted during an interview with the Ortho NP, who noted that the dressing was dated 4/29/24 without any indication of the time of day it was applied. This lack of adherence to the prescribed treatment regimen led to the resident being sent to the emergency room for evaluation and treatment after the wound increased in size and exhibited moderate yellow/green drainage. The facility's failure to follow the physician's orders for wound care resulted in a significant oversight in the resident's treatment plan.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Indianapolis
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Brickyard Healthcare - Brookview Care Center | 0.5 mi | ★★★★★ | 11 | 1 |
| Harrison Terrace | 0.6 mi | ★★★★★ | 14 | 0 |
| Arlington Place Health Campus | 1.3 mi | ★★★★★ | 11 | 0 |
| Miller's Merry Manor | 1.4 mi | ★★★★★ | 0 | 0 |
| Community Nursing And Rehabilitation Center | 1.8 mi | ★★★★★ | 17 | 0 |
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