Above average — CMS composite of the measures below.
The next survey window likely opens around April 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Springs Valley Meadows during CMS and state inspections, most recent first.
Infection control practices were not followed during medication administration and incontinence care. An RN handled multiple residents’ medications with bare hands and washed hands with only a five second lather, while CNAs performed perineal care after touching room items and without changing gloves after contact with other surfaces. The Infection Preventionist stated staff should not touch medications with bare hands, should lather hands for at least 20 seconds, and should remove gloves and perform hand hygiene after touching random items before incontinence care.
Unlocked Narcotic Box in Medication Cart: The facility failed to ensure narcotics were double locked in 1 of 2 observed med carts. During observation, the South Long Hall med cart narcotic box was found unlocked. An LPN stated med carts should always be locked and the narcotic box should always be under a double lock, and the facility policy stated controlled substances should be kept under double lock.
Inaccurate resident documentation was found for one resident receiving hospice care and one resident receiving nutritional support. A resident’s chart contained hospice records that belonged to another resident, and another resident’s dietary record showed a peanut butter sandwich as eaten even though unopened sandwiches were observed in the room. The DON and Administrator provided information about hospice uploads and staff documentation responsibilities.
The facility failed to securely store narcotics in the South Long Hall Medication Cart, as the narcotic box lid was not fully closed to engage the lock. An LPN confirmed the lock was functional and should have been secured. The DON stated that all narcotics must be double locked, in line with the facility's policy.
The facility failed to serve meals at an acceptable temperature on the South Hall unit. Residents reported that their food was not hot, and an observation confirmed that a cheeseburger was served at 113 degrees Fahrenheit, below the facility's policy of 135 degrees Fahrenheit for hot foods. A staff member indicated that cheeseburgers should be served at a minimum of 145 degrees Fahrenheit.
A facility failed to implement person-centered interventions for a resident with dementia, leading to multiple incidents of disruptive and aggressive behaviors. Despite having a care plan, the interventions were often ineffective, and the resident's participation in activities of interest was not consistently documented.
The facility failed to ensure Social Services followed up on residents exhibiting mood and behavior issues and did not consult with family members for four of six residents reviewed. Despite multiple nurse's notes documenting deteriorating conditions, there was no documentation indicating that Social Services reassessed or followed up with the residents accordingly.
The facility failed to ensure accurate documentation of controlled substances for two residents. One resident's medication card showed discrepancies in the number of tablets, and the QMA admitted to not signing them out. Another QMA administered Ativan without referring to the MAR and had already documented it as administered earlier. The DON confirmed that staff should document medication administration accurately and in a timely manner, which was not followed.
A facility failed to ensure medication errors were less than 5% when a QMA administered multiple medications without referring to the MAR and documented them as administered earlier, leading to incorrect administration times for a resident with multiple medical conditions.
The facility failed to ensure appropriate labeling and storage of medications for three residents. Insulins were found with outdated labels and not removed after orders were discontinued, and inhalers were stored improperly in the medication cart.
A facility failed to promptly obtain dental services for a moderately cognitively impaired resident with multiple medical conditions. Despite the resident's repeated complaints of oral pain and a broken tooth, no dental appointment was made, and there was no documentation indicating that the family was contacted. The facility did not follow its policy to obtain needed dental services and make prompt referrals.
Infection Control Lapses During Medication Pass and Incontinence Care
Penalty
Summary
The facility failed to ensure infection control practices were followed during medication administration and incontinence care for multiple residents. During medication pass observations, RN 32 was seen preparing and administering medications for two residents by pulling medication cards from the cart and placing the tablets directly into her bare hand before putting them into a medication cup and giving them to the residents. The medications handled this way included aspirin, lisinopril, memantine, Zoloft, Vascepa, vitamin D3, Tylenol, citalopram, galantamine, and a multivitamin. During another medication pass observation, RN 32 washed her hands with only a five second lather. During incontinence care observations, CNA 21 and CNA 44 provided care to one resident after both had washed their hands and put on gloves, but they touched multiple items in the room, including the bed controller, wipes from the nightstand drawer, and the privacy curtain, and continued care without changing gloves. CNA 44 wiped the resident’s external female genitalia from back to front and CNA 21 wiped stool from the resident’s buttocks while wearing the same gloves. In another observation, CNA 14 put on gloves, adjusted the bed with the remote, retrieved wipes from a drawer, and then began perineal care for another resident without changing gloves. The Infection Preventionist stated staff should not touch resident medications with bare hands and should lather hands for at least 20 seconds during handwashing, and that staff should remove gloves and perform hand hygiene after touching random items before providing incontinence care.
Unlocked Narcotic Box in Medication Cart
Penalty
Summary
The facility failed to ensure narcotics were double locked in the medication cart for 1 of 2 medication carts observed. During observation on 4/27/26 at 6:15 A.M., the South Long Hall Medication Cart narcotic box was found unlocked. During an interview on 4/30/26 at 9:09 A.M., an LPN stated that medication carts should always be locked and that the narcotic box should always be under a double lock. A current Controlled Substances Policy dated November 2024, provided on 5/2/26 at 10:25 A.M., stated that all controlled substances administered by the facility should be kept under double lock.
Inaccurate Resident Documentation and Mixed Hospice Records
Penalty
Summary
The facility failed to accurately document clinical records for a resident receiving hospice care and for a resident receiving nutritional supplementation. For one resident with Alzheimer’s disease and a significant change MDS dated 3/13/26 indicating hospice care, the clinical record contained scanned and uploaded hospice documentation dated 4/7/26 that belonged to a different resident in the facility who was also under hospice care. The DON stated on 4/29/26 that hospice documentation was generally uploaded to the resident’s clinical record every three months, with updates to the plan of care, and when the resident passed. For another resident with heart failure, an IDT note dated 2/17/26 documented an 11.3% weight loss in 30 days and a new recommendation for a peanut butter and jelly sandwich and chips at 10:00 A.M., and physician orders reflected that snack. The dietary administration history showed the snack as provided and eaten on 4/25/26, 4/26/26, and 4/28/26. However, on 4/28/26 at 1:06 P.M., two unopened peanut butter sandwiches were observed on the bedside table and one on the dresser, with dates of 4/25/26, 4/26/26, and 4/28/26 and all marked for 10:00 A.M. The Administrator later provided a nursing job description stating that direct care staff were responsible for complete and accurate resident documentation.
Medication Storage Deficiency in South Long Hall
Penalty
Summary
The facility failed to maintain safe and secure storage of medications, specifically narcotics, in one of the four medication carts observed. During an observation, it was noted that the lid of the narcotic box inside the South Long Hall Medication Cart was not closed completely, preventing the lock from engaging. This allowed narcotics to be stored in an unsecured manner. An LPN confirmed that the lock was not broken and acknowledged that it should have been closed and locked. The Director of Nursing later confirmed that all narcotics should be double locked, as per the facility's Medication Storage Policy, which mandates that Schedule II-V controlled substances and other at-risk medications be stored in a separately locked, affixed compartment in a cart.
Failure to Serve Meals at Safe Temperatures
Penalty
Summary
The facility failed to provide meals at an acceptable temperature for residents on the South Hall unit. During interviews conducted on February 24 and February 26, 2025, anonymous residents reported that their food was not served hot. An observation on February 26, 2025, revealed that meal trays were being distributed from a meal cart with insulated domes, but the cheeseburger sampled was only 113 degrees Fahrenheit, cold to the touch, and the cheese was not melted. According to the facility's Food Temperatures policy, revised in June 2023, hot foods that are potentially hazardous should be held for service at or above 135 degrees Fahrenheit. An interview with a staff member confirmed that cheeseburgers should be served at a minimum of 145 degrees Fahrenheit.
Failure to Implement Person-Centered Interventions for Dementia-Related Behaviors
Penalty
Summary
The facility failed to ensure person-centered interventions were implemented for a resident diagnosed with dementia and related behaviors. The resident, who had a history of dementia with agitation, cognitive communication deficit, and insomnia, exhibited various disruptive behaviors such as wandering into other residents' rooms, hallucinating, and attempting to exit the facility. Despite having a care plan that included interventions like calling a family member, assessing for pain, offering snacks, and redirecting to activities, these measures were often ineffective. The resident's family restricted the use of psychotropic medications, allowing only melatonin, which further complicated the management of her behaviors. The resident's care plan and interventions were not consistently followed or updated to address her aggressive behaviors towards other residents and staff. Multiple incidents were documented where the resident slapped other residents, wandered intrusively, and exhibited manic behavior. Despite these occurrences, the care plan lacked specific interventions for aggressive behaviors, and there was insufficient documentation of the resident's participation in activities that could have potentially mitigated her disruptive behaviors. Observations revealed that the resident was often left unsupervised or asleep in her wheelchair without engaging in any activities of interest, such as listening to gospel music or participating in Christian activities, which were noted as important to her. The facility's failure to provide consistent, person-centered care and activities contributed to the resident's ongoing disruptive and aggressive behaviors, impacting the safety and well-being of other residents and staff.
Failure to Follow Up on Residents with Mood and Behavior Issues
Penalty
Summary
The facility failed to ensure Social Services followed up on residents exhibiting mood and behavior issues and did not consult with family members related to these behaviors for four of six residents reviewed. Resident 8, diagnosed with vascular dementia and mood disturbances, showed signs of increased depression and withdrawal following his wife's passing. Despite multiple nurse's notes documenting his deteriorating condition, there was no documentation indicating that Social Services reassessed the resident for signs and symptoms of increased depression or followed up with him accordingly. Resident 33, diagnosed with unspecified dementia and recurrent major depressive disorder, exhibited inappropriate sexual comments, refusal of care, and increased incontinence. Despite numerous nurse's notes detailing these behaviors and refusals, there was no documentation of the Social Service Director visiting the resident after these incidents. The only documentation available was from the Interdisciplinary Team (IDT) meetings discussing the resident's condition. Resident 54, diagnosed with anxiety disorder, depression, PTSD, and bipolar disorder, experienced manic episodes and mood swings. The resident's behavior included insomnia, pacing, and paranoia. Although the IDT meetings documented discussions about the resident's condition, there was no documentation of the Social Worker visiting the resident after these behaviors. The Social Services Director admitted to not always charting visits and indicated that only new behaviors were usually documented, not ongoing issues.
Failure to Accurately Document Controlled Substances
Penalty
Summary
The facility failed to ensure accurate documentation of controlled substances for two residents. During an observation of the South Short Hall Medication Cart, it was found that Resident 2's acetaminophen-codeine #4 medication card contained only 20 tablets, while the controlled drug storage record sheet indicated there should be 21 doses remaining. Similarly, Resident 2's clonazepam 0.5 mg medication card contained only 22 tablets, whereas the record sheet indicated there should be 23 tablets remaining. QMA 3 admitted to administering the medications that morning but had not signed them out. Additionally, QMA 4 was observed preparing and administering Ativan 0.5 mg to Resident 28 without referring to the MAR, and she had already documented the medication as administered earlier in the day, despite the resident not waking up to take it initially. The DON indicated that staff should document medication administration accurately and in a timely manner, which was not followed in these instances. Resident 2 had diagnoses including generalized anxiety disorder and muscle spasm, with a physician's order for acetaminophen-codeine #4 three times daily for chronic pain. Resident 28 had a diagnosis of anxiety disorder, with a physician's order for Ativan 0.5 mg three times daily for anxiety. The facility's Controlled Substances policy requires strict records of controlled substances stored and administered, which was not adhered to in these cases. The discrepancies in documentation and administration times were confirmed through interviews with the QMAs and the DON.
Medication Administration Errors
Penalty
Summary
The facility failed to ensure medication errors were less than 5% during the administration of medications for a resident. During an observation, a Qualified Medication Aide (QMA) prepared and administered multiple medications without referring to the resident's Medication Administration Record (MAR). The QMA had previously documented the medications as administered, even though the resident had not taken them earlier in the day. This led to the administration of medications outside the prescribed times, including Ativan, levothyroxine, and famotidine, which were not given at their scheduled times of 8:00 a.m. and 7:00 a.m., respectively. The resident's medical history included dementia, hypokalemia, depressive episodes, osteoarthritis, muscle weakness, GERD, hypothyroidism, hypertension, insomnia, major depressive disorder, hyperlipidemia, heart disease, and dysphagia. The QMA admitted to documenting the medications as administered earlier and indicated the need to amend the records. The Director of Nursing (DON) and the Regional Director of Clinical Operations (RDCO) confirmed that medications should be administered within a specific time frame and documented accurately. The facility's medication administration procedure was not followed, leading to the deficiency.
Improper Medication Labeling and Storage
Penalty
Summary
The facility failed to ensure appropriate labeling and storage of medications for three residents. During an observation of the South Short Hall Medication Cart, a bottle of lispro and a Fiasp insulin pen for one resident were found with outdated labels and were not removed after the orders were discontinued. The Qualified Medication Aide confirmed that the insulins should have been removed when the orders were discontinued, and they were beyond their 28-day usability period. Another resident's Breyna and albuterol sulfate inhalers were found stored improperly in the medication cart, lying on their sides instead of with the mouthpiece down as per storage instructions. The Director of Nursing was aware of the policy for some inhalers to be stored upright but was unsure which ones. Additionally, another resident's albuterol inhaler was also found lying on its side in the medication cart, contrary to the storage instructions. The Director of Nursing indicated that the insulins were good for 30 days and acknowledged the policy for some inhalers to be stored upright. The most current Medication Storage Guidelines were not followed, leading to improper storage and labeling of medications for the residents involved.
Failure to Obtain Prompt Dental Services for Resident
Penalty
Summary
The facility failed to promptly obtain dental services for a resident who was moderately cognitively impaired and had multiple medical conditions, including functional dyspepsia, constipation, muscle weakness, chronic vascular disorders of the intestine, nausea, and vomiting. The resident complained of oral pain due to the loss of a filling and a broken tooth, which made it difficult to chew. Despite multiple nurse's notes documenting the resident's complaints of pain and discomfort over a period of time, no dental appointment was made, and there was no documentation indicating that the family was contacted about making a dental appointment for the resident. The resident's care plan included obtaining dental consults as indicated and observing chewing or eating difficulties at meals. However, the facility did not follow through with these interventions. The Social Service Director confirmed that the resident declined the in-house dentist and had an outside dentist to go to, but there was no information documented that an appointment was made or that the family was contacted. The facility's policy stated that it would obtain needed dental services and make prompt referrals, but this was not adhered to in this case.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near French Lick
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Paoli Health And Living Community | 6 mi | ★★★★★ | 3 | 0 |
| Mitchell Manor | 15.4 mi | ★★★★★ | 24 | 0 |
| Todd-dickey Nursing And Rehabilitation | 19.6 mi | ★★★★★ | 0 | 0 |
| Brookside Village Inc | 21.2 mi | ★★★★★ | 4 | 0 |
| Serenity Spring Senior Living At Northwood | 21.5 mi | ★★★★★ | 2 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.