Above average — CMS composite of the measures below.
The next survey window likely opens around January 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Restoracy Of Whitestown, The during CMS and state inspections, most recent first.
Staff failed to ensure privacy and confidentiality during multiple resident interactions in common areas. A PA conducted physical assessments, including examination of bruising, a suspected rash, pain evaluation, and assessment of leg swelling with auscultation of the chest and back, in activity and dining rooms in full view of other residents and visitors. A CNA provided personal care to a resident in a public activity room, wiping drool and food from clothing and removing a sweater in a way that exposed parts of the resident’s breast and briefs. An LPN and a CNA discussed resident weights, including referencing a new resident’s weight, in the dining room within earshot of other residents. These actions conflicted with the facility’s written policy guaranteeing resident rights to privacy and confidentiality.
A resident with dementia and anxiety, who was severely cognitively impaired and preferred to sit in the hallway rather than at the dining table, repeatedly attempted to leave the dining area during a meal. CNAs repeatedly returned the resident to the table and physically blocked her path when she tried to leave, while another resident pulled and redirected her wheelchair and arms, with staff verbally encouraging this peer intervention. The resident’s care plan did not include person-centered interventions for her preference to be away from the dining room table or individualized approaches for anxious behaviors, and the record lacked documentation of staff efforts to prevent peer redirection or resident-to-resident interactions related to these behaviors.
Staff failed to follow hand hygiene and infection control practices during multiple resident assessments and care interactions. A PA assessed one resident’s leg rash without hand hygiene or gloves, then immediately examined another resident’s bruising and wiped a third resident’s nose and mouth without performing hand hygiene between contacts. In a separate instance, a CNA used the same wet washcloth to clean a resident’s soiled sweater, then the resident’s hands, and then the resident’s face. The DON later acknowledged that best practice is to perform hand hygiene between resident contacts, and the facility’s hand hygiene policy requires hand cleansing before and after direct resident contact.
Failure to Ensure Privacy and Confidentiality During Assessments, Personal Care, and Health Information Discussions
Penalty
Summary
Facility staff failed to maintain resident privacy and confidentiality during medical assessments and personal care for multiple residents in common areas. On several occasions, a Physician Assistant (PA) conducted physical assessments in public spaces without obtaining permission or offering privacy. The PA pulled aside the collar of a sleeping resident’s shirt in a common area to assess shoulder bruising, and later repeated this with the same resident without waking her or requesting consent. The PA also assessed another resident’s pain, pulse, and physical condition in the main activity room in the presence of other residents, and examined another resident’s leg for a suspected rash by pulling up the pant leg and palpating the skin in the activity room with six other residents present. In a separate instance, the PA evaluated a resident in the dining room for increased weight and lower extremity swelling by palpating the lower legs, examining the feet, and auscultating the chest and back with a stethoscope while seven other residents and two visitors were present. Additional privacy breaches involved personal care and discussion of health information in public areas. A CNA provided personal care to a resident in the main activity room by wiping food and drool from the resident’s sleeves, face, and hands, then removing the resident’s sweater in a way that pulled up the back of her shirt and exposed the sides of her breast and briefs in view of others. In the dining room, an LPN and a CNA discussed resident weights in the presence of multiple residents, including verbally referencing “the weight on the new guy,” thereby disclosing resident health information without privacy. The facility’s own “Resident Rights” policy, dated 5/20/2020, states that residents are guaranteed rights including privacy and confidentiality, which were not upheld in these observed situations.
Failure to Provide Person-Centered Dementia Care and Honor Resident Preference at Mealtimes
Penalty
Summary
Surveyors identified that a resident with dementia and anxiety, who was severely cognitively impaired and resided in a secure memory care unit, did not receive person-centered care consistent with her expressed preferences. Throughout the survey, the resident was observed to be pleasantly confused, non-verbal, and generally independent in her activities, which primarily involved self-propelling her wheelchair in the hallway outside her room and sitting away from the dining room table to watch others rather than engage. During a continuous observation over the lunch period, the resident repeatedly attempted to leave the dining room table and return to the hallway, clearly demonstrating a preference to be away from the gathered crowd. Despite these repeated attempts, CNAs physically returned the resident to the table multiple times and blocked her path when she tried to leave, including one CNA standing in her way and stating that the resident could not get past her. Another resident used the resident’s wheelchair armrest to jerk her back to the table and later placed hands over her arms to pull her back, while staff verbally thanked this peer for trying to keep her at the table. A different resident intervened to stop this pulling, expressing concern it could hurt the resident’s arm. The resident’s care plan lacked person-centered interventions addressing her preference to be away from the dining room table or individualized approaches for her anxious behaviors, and the record did not document staff efforts to prevent peers from redirecting her or to address resident-to-resident interactions related to these events.
Failure to Perform Hand Hygiene and Proper Infection Control Between Resident Contacts
Penalty
Summary
Facility staff failed to follow hand hygiene and infection control practices during multiple resident assessments and care interactions. On 2/11/26 at 10:57 a.m., a Physician’s Assistant (PA) assessed Resident 28’s leg for a suspected rash by pulling up the pant leg and palpating the skin without performing hand hygiene or wearing gloves. Immediately afterward at 10:58 a.m., the PA went directly to Resident 3 and touched the resident’s clothing and skin to assess bruising without performing hand hygiene between residents. At 10:59 a.m., immediately after contact with Resident 3, the PA approached Resident 65 and wiped the resident’s nose and mouth with a tissue, again without performing hand hygiene between residents. On 2/11/26 at 11:03 a.m., CNA 7 used a single wet washcloth to wipe food crumbs and wetness from drooling off Resident 65’s soiled sweater, then used the same soiled cloth to wipe the resident’s hands and subsequently her face. On 2/13/26 at 10:30 a.m., the Director of Nursing (DON) acknowledged that it was best practice to perform hand hygiene between resident contacts. The facility’s Handwashing/Hand Hygiene policy dated 5/20/2020, provided by the DON on 2/12/26 at 2:50 p.m., requires use of alcohol-based hand rub or soap and water before and after direct contact with residents. These observations showed staff did not adhere to the facility’s hand hygiene policy during direct resident contact and assessments involving three residents (Residents 28, 3, and 65).
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Whitestown
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Zionsville Meadows | 4.5 mi | ★★★★★ | 10 | 0 |
| Waters Of Lebanon, The | 5.1 mi | ★★★★★ | 11 | 0 |
| Hoosier Village | 6.5 mi | ★★★★★ | 0 | 0 |
| Signature Healthcare At Parkwood | 7.7 mi | ★★★★★ | 2 | 0 |
| Retreat At The Stratford, The | 7.9 mi | ★★★★★ | 6 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.