Above average — CMS composite of the measures below.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Heritage Pointe Of Fort Wayne during CMS and state inspections, most recent first.
A facility failed to maintain proper infection control measures for a COVID-19 positive resident. A CNA entered the resident's room wearing a surgical mask instead of the required N-95 mask, despite clear signage and available PPE. The resident's care plan and facility policy mandated the use of N-95 masks, which was not adhered to, leading to the deficiency.
A resident with dementia and other medical conditions reported being slapped by a CNA during care. The incident was reported to the DON, but the facility failed to document or report the allegation as required by their policy.
A facility failed to thoroughly investigate an alleged abuse incident involving a resident and a CNA. The resident, with a history of dementia and other conditions, reported being slapped by the CNA during care. The DON did not suspend the CNA or conduct a comprehensive investigation, contrary to facility policy, which required immediate action and protection of the resident.
Inadequate Use of PPE for COVID-19 Positive Resident
Penalty
Summary
The facility failed to ensure proper infection prevention and control measures were maintained for a resident diagnosed with COVID-19. During an observation, a Certified Nurse Aide (CNA) was seen entering the room of a COVID-19 positive resident wearing a surgical mask instead of the required N-95 mask. The resident's room was marked with signage indicating isolation precautions, and personal protective equipment (PPE) such as isolation gowns, N-95 masks, and gloves were available outside the door. Despite this, the CNA did not adhere to the facility's policy or the physician's orders, which mandated the use of an N-95 mask when entering the room. The resident, identified as cognitively intact with a BIMS score of 15, had a care plan in place requiring droplet isolation precautions due to a positive COVID-19 diagnosis. The Assistant Director of Nursing confirmed that all employees entering a COVID-positive room must wear an N-95 mask. The facility's current policy, dated March 28, 2020, also stipulated the use of proper PPE, including N-95 masks, for residents testing positive for COVID-19. This lapse in following established infection control protocols led to the deficiency noted in the report.
Failure to Report Alleged Physical Abuse
Penalty
Summary
The facility failed to report an allegation of physical abuse involving a resident, identified as Resident B, who was reviewed for abuse. An anonymous complaint was made to the Indiana Department of Health, alleging that on November 12, 2024, Resident B reported to her family that a Certified Nurse Aide (CNA 3) had been rough while providing incontinent care, leading to an altercation where both the resident and the CNA allegedly slapped each other. The incident was reported to the Director of Nursing (DON), but there was no documented follow-up or reporting of the incident as required by the facility's policy. Resident B's medical record indicated she had diagnoses including recurrent urinary tract infections, dementia, and cerebral atherosclerosis, with moderately impaired cognition and dependency on assistance for activities of daily living. Despite the resident's report of the incident to her family and the family's subsequent report to the DON, the facility did not document or follow up on the allegation of abuse. The facility's policy on abuse, neglect, and exploitation requires reporting all alleged violations to the Administrator, state agency, and other required agencies within specified timeframes, which was not adhered to in this case.
Failure to Investigate Alleged Abuse Incident
Penalty
Summary
The facility failed to conduct a thorough investigation of an alleged physical abuse incident involving a resident and a Certified Nurse Aide (CNA). The incident was reported to the Indiana Department of Health, alleging that the resident had been slapped by the CNA during incontinent care. The Director of Nursing (DON) was informed of the incident but did not suspend the CNA or conduct a comprehensive investigation, which should have included interviews with other residents and staff, as well as skin assessments for non-interviewable residents. The resident involved had a history of recurrent urinary tract infections, dementia, and cerebral atherosclerosis, and was noted to have moderately impaired cognition. Despite the resident's family reporting the incident, the DON only conducted a phone interview with the CNA and did not take further steps to ensure the resident's safety or the integrity of the investigation. The facility's policy on abuse, neglect, and exploitation was not followed, as it required immediate investigation and protection of the resident, which was not adequately executed in this case.
What surveyors are citing around you — mapped
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 296 citations issued within 25 miles in the last 12 months — including the 2 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Fort Wayne
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Bethlehem Woods Nursing And Rehabilitation | 1.6 mi | ★★★★★ | 6 | 0 |
| Grey Stone Health And Rehabilitation Center | 1.7 mi | ★★★★★ | 17 | 0 |
| Ashton Creek Health And Rehabilitation Center | 2.3 mi | ★★★★★ | 0 | 0 |
| Towne House Retirement Community | 2.9 mi | ★★★★★ | 1 | 0 |
| Canterbury Nursing And Rehabilitation Center | 2.9 mi | ★★★★★ | 7 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.