Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Hilo Benioff Medical Center during CMS and state inspections, most recent first.
The facility failed to protect residents from abuse, with multiple incidents involving a resident with distressed behaviors. The facility did not identify at-risk residents or provide adequate staff training to prevent abuse. Incidents included a resident throwing rocks and a bottle at others, and hair-pulling. The facility's response was insufficient, lacking effective interventions and supervision.
The facility failed to ensure proper implementation of enhanced barrier precautions (EBP) for a resident with a tracheostomy and ventilator, who had a history of MRSA and ESBL. Staff members, including a respiratory therapist, an x-ray technician, and a lab technician, were observed not wearing the required gowns during high-contact activities, despite the facility's EBP policy. The DON confirmed these lapses in adherence to infection control protocols.
Failure to Protect Residents from Abuse
Penalty
Summary
The facility failed to protect residents from physical abuse by other residents, as evidenced by multiple incidents involving a resident with a history of distressed behaviors. The facility did not identify residents at risk for abuse and failed to provide adequate training to staff to assess and prevent potential abuse situations. In one incident, a resident with cognitive impairment was observed throwing garden rocks at another resident, resulting in a bruise. The facility's response included separating the residents and providing in-service training on abuse and neglect. Another incident involved the same resident, who was identified as the alleged victim, being attacked by another resident who pulled her hair. The facility's investigation revealed that the resident had impulsive tendencies and was extremely protective of her possessions. The psychologist recommended close supervision of the resident, especially in common areas where conflicts were more likely to occur. Despite these recommendations, the facility did not ensure adequate supervision or implement effective interventions to prevent further incidents. A third incident involved the same resident throwing a plastic mouthwash bottle at another resident, who was yelling for assistance. The facility's response included moving the resident to another room and providing a cooler for her food. The facility's policy on abuse prevention was reviewed, but it was found that staff training was insufficient, and staff were not adequately informed of residents' care needs and behaviors that could lead to conflict. The facility's failure to implement effective interventions and provide adequate staff training contributed to the ongoing risk of resident-to-resident abuse.
Non-Compliance with Enhanced Barrier Precautions
Penalty
Summary
The facility did not ensure the proper implementation of their infection control program for enhanced barrier precautions (EBP). Observations revealed that staff members, including a respiratory therapist, an x-ray technician, and a lab technician, did not consistently wear the required personal protective equipment (PPE) such as gowns when providing care to a resident with a tracheostomy and ventilator, who had a history of MRSA and ESBL. The Director of Nursing (DON) confirmed that these staff members should have been wearing gowns during their interactions with the resident, as per the facility's EBP policy. The resident in question was admitted with a history of MRSA and ESBL and was currently on antibiotics for a urinary tract infection. Despite the facility's policy requiring the use of gowns and gloves for high-contact activities and device care, staff members were observed not adhering to these guidelines. The DON acknowledged the lapses and mentioned that staff had been re-inserviced on the use of EBP, but the observations indicated ongoing non-compliance with the infection control protocols.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 23 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Hilo
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Hale Anuenue Restorative Care | 0 mi | ★★★★★ | 0 | 0 |
| Yukio Okutsu State Veterans Home | 0 mi | ★★★★★ | 0 | 0 |
| Legacy Hilo Rehabilitation & Nursing Center | 0.9 mi | ★★★★★ | 15 | 0 |
| Life Care Center Of Hilo | 2.7 mi | ★★★★★ | 8 | 0 |
| Honoka'a Hospital & Skilled Nursing | 34.1 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.