Pruitthealth - Decatur
Inspection history, citations, penalties and survey trends for this long-term care facility in Decatur, Georgia.
- Location
- 3200 Panthersville Road, Decatur, Georgia 30034
- CMS Provider Number
- 115647
- Inspections on file
- 18
- Latest survey
- March 4, 2026
- Citations (last 12 mo.)
- 2
Citation history
Health deficiencies cited at Pruitthealth - Decatur during CMS and state inspections, most recent first.
A resident reported that after requesting evening medications, a nurse left the room and was overheard saying, “I’m not going back in there. I may have to slap someone.” The resident called a family member, who came to the facility, questioned why police had not been notified, and later filed a police report. The resident also filed a formal grievance documenting the nurse’s statement. Despite a written policy requiring that all real or perceived abuse allegations, including verbal threats, be reported to the SSA within two hours and investigated, the facility treated the incident as a customer service issue, reassigned the nurse, and did not report the allegation to the SSA or conduct an abuse investigation, as confirmed by staff interviews.
A resident with an indwelling suprapubic catheter related to neurogenic bladder, BPH, and urinary retention had a care plan that included multiple catheter-related interventions but did not include a physician’s order to irrigate the catheter with normal saline every shift. Facility policy required the comprehensive care plan to describe all services to be furnished, and the omission occurred despite established processes for the MDS Coordinator and IDT to communicate order changes and for nursing leadership to ensure timely care plan updates.
The facility failed to dispose of expired food items in accordance with its policies, as observed during an inspection. Expired items were found in the dry storage pantry, walk-in freezer, and on kitchen shelves, including water bottles, donuts, and various seasonings. Interviews with the DM and DON confirmed the presence of expired items, which should have been removed to prevent potential illness among residents.
A long-term care facility failed to implement proper infection control measures, including Enhanced Barrier Precautions (EBP) for a resident with a stage 2 pressure ulcer and adequate hand hygiene by staff. An LPN did not sanitize hands between assisting residents, and the resident with the wound was not placed on EBP, contrary to facility policy. Staff confirmed these practices could lead to cross-contamination and infections.
The facility failed to ensure that the POLST and medical records accurately reflected residents' code status choices. One resident's POLST indicated full code, while physician orders stated DNR, and the face sheet had conflicting information. Another resident's POLST showed AND and DNR, but physician orders listed full code. The SSD and DON confirmed these inconsistencies, and an audit was underway to correct the records.
The facility failed to maintain cleanliness in two resident rooms, compromising resident safety. In one room, the PTAC unit had visible debris, including a dead bug, due to inconsistent cleaning schedules. In another room, a dark brown substance was found on bathroom surfaces, indicating inadequate cleaning and disinfection procedures. Staff interviews revealed a lack of clarity in cleaning responsibilities, increasing infection risk.
A facility failed to submit a PASARR Level II for a resident after a new mental illness diagnosis was added. The resident had diagnoses including bipolar disorder, major depressive disorder, anxiety disorder, and PTSD. The Social Service Director confirmed the oversight, acknowledging the responsibility to refer for PASARR Level II evaluation when a new mental disorder is identified.
Failure to Report and Investigate Allegation of Verbal Abuse
Penalty
Summary
The deficiency involves the facility’s failure to report an allegation of verbal abuse to the State Survey Agency (SSA) and to conduct an abuse investigation in accordance with its own policy and regulatory requirements. The facility’s policy on reporting patient abuse, neglect, exploitation, mistreatment, and misappropriation of property required the Administrator or designee to notify the appropriate state agencies, the attending physician, and the patient’s representative of any allegation of abuse, including verbal threats, within two hours of the allegation. The policy also required that an investigation be initiated into the allegation. A resident reported that, after requesting evening medications, she overheard a nurse leaving her room and stating, “I’m not going back in there. I may have to slap someone.” The resident subsequently telephoned her family member to report this statement. The resident’s family member went to the facility, questioned why police had not been notified, and reported that the nurse who initially received his concern did not act and stated he was getting ready to go home. The family member filed a police report that same evening. The resident later filed a formal grievance documenting the nurse’s statement, and the facility categorized the occurrence as a customer service matter, removed the nurse from the resident’s assignment, and planned staff inservices on good customer service. The facility did not report the allegation to the SSA and did not complete an abuse investigation related to the verbal threat. Staff interviews, including with a CNA, the Social Services Director, and the Administrator, confirmed that real or perceived allegations of abuse, including verbal threats, were understood to be reportable and to require immediate reporting and investigation, but this did not occur for this resident’s allegation.
Failure to Add Ordered Catheter Irrigation to Resident Care Plan
Penalty
Summary
Surveyors identified a deficiency in the facility’s failure to include physician-ordered suprapubic catheter irrigation in a resident’s comprehensive care plan. The facility’s care plan policy, revised 10/21/2025, requires that the comprehensive care plan describe the services to be furnished to attain or maintain the resident’s highest practicable well-being. Review of the resident’s care plan dated 12/10/2025 showed a problem of an indwelling catheter related to neurogenic bladder, BPH, and urinary retention, with interventions such as changing the catheter at the urologist’s office per spouse preference, administering cranberry supplement for UTI prophylaxis as ordered, keeping catheter tubing free of kinks, maintaining the drainage bag below bladder level, preventing tension on the urinary meatus, and providing catheter care per policy. However, there was no mention of irrigating the urinary catheter. Record review showed a physician’s order for the resident to have the suprapubic catheter irrigated with 50 cc of normal saline every shift, which was not reflected in the care plan. In interviews, the MDS Coordinator stated she communicated with the IDT in morning meetings about changes to orders or residents’ status and indicated she should have been informed of the urinary catheter irrigation order so she or a unit nurse could add it to the care plan. The DON stated that expectations were for the Charge Nurse, Unit Manager, or MDS Coordinator to make care plan changes as soon as they were ordered. The Administrator reported that the MDS department had stated in a morning meeting that they were caught up with MDSs and care plans, but that this was not accurate.
Expired Food Items Found in Facility Kitchen
Penalty
Summary
The facility failed to adhere to its policies on food safety, specifically regarding the disposal of expired food items. During an inspection, surveyors observed expired items in the dry storage pantry, including four one-gallon bottles of water and 24 bottles of distilled water. Additionally, the walk-in freezer contained four packs of expired variety pack donuts. Further inspection revealed several expired seasoning bottles on a shelved area in the kitchen, including ground thyme, sesame seed, sriracha seasoning, poultry seasoning, paprika seasoning, crushed red pepper seasoning, and whole celery seed. Interviews with the Dietary Manager (DM) and the Director of Nursing (DON) confirmed the presence of expired food items in the kitchen. The DM acknowledged that expired food items should not be present in the kitchen and emphasized the importance of removing them before they expire to prevent potential illness among residents. The DON stated that audits should be conducted to ensure expired food items are removed and disposed of, as their presence could lead to residents becoming sick from consuming expired products. The deficiency had the potential to affect 124 residents receiving food from the kitchen, with the facility's census being 130.
Inadequate Infection Control Measures in LTC Facility
Penalty
Summary
The facility failed to implement proper infection prevention and control measures, as evidenced by the lack of Enhanced Barrier Precautions (EBP) for a resident with a wound and inadequate hand hygiene practices by staff. Specifically, a Licensed Practical Nurse (LPN) did not sanitize her hands after pushing a resident's wheelchair and before assisting another resident with their meal. This was confirmed through observations and staff interviews, where it was acknowledged that such practices could lead to cross-contamination and the spread of infections among residents. Additionally, the facility did not place a resident with a stage 2 pressure ulcer on EBP, despite the facility's policy requiring such precautions for residents with wounds. The resident, who had severely impaired cognition, was receiving treatment for the pressure ulcer but was not on EBP, as confirmed by multiple staff members, including the Wound Care Nurse and the Assistant Director of Nursing. The staff indicated that the decision to place residents on EBP was at the discretion of the facility, which led to the omission of necessary precautions for the resident. The failure to adhere to the facility's infection control policies, both in terms of hand hygiene and EBP, was acknowledged by various staff members, including the Director of Nursing and the Clinical Competency Coordinator. These deficiencies had the potential to cause infections for the resident with the wound and other residents in the facility, as the lack of proper precautions could facilitate the transmission of germs.
Discrepancies in POLST and Code Status Documentation
Penalty
Summary
The facility failed to ensure that the Physician Orders for Life Sustaining Treatment (POLST) and other medical records accurately reflected the residents' choices regarding their code status. For one resident, there was a discrepancy between the POLST, which indicated a full code status, and the physician's orders, which stated Do Not Resuscitate (DNR). Additionally, the resident's face sheet contained conflicting information, listing both full code and Do Not Intubate (DNI) statuses. Interviews with the Social Services Director (SSD) and the Director of Nursing (DON) confirmed these inconsistencies and acknowledged that the advance directive was not reconciled with the physician orders. Another resident's records also showed inconsistencies, with the POLST indicating Allow Natural Death (AND) and Do Not Attempt Resuscitation, while the physician's orders listed a full code status. The face sheet for this resident showed a DNR status. The SSD revealed that nurses were responsible for entering orders upon admission and suggested that the discrepancy might have occurred during a readmission from the hospital. The SSD was conducting an audit to ensure that the system accurately reflected the residents' wishes.
Facility Fails to Maintain Cleanliness in Resident Rooms
Penalty
Summary
The facility failed to maintain a clean and sanitary environment in two resident rooms, compromising the health and safety of the residents. In one room, the Packaged Terminal Air Conditioner (PTAC) unit was found with visible debris, including a dead bug, indicating a lack of regular maintenance and cleaning. The facility's policy required air filters to be cleaned or replaced every three months, and the manufacturer's guidelines recommended a thorough cleaning of the unit annually. However, interviews with the Maintenance Director and other staff revealed inconsistencies in the cleaning schedule, with PTAC units generally cleaned once a year and filters cleaned monthly. The Administrator acknowledged the expectation to follow the manufacturer's specifications, but the PTAC units had not been cleaned recently, posing a risk of airborne illness if debris were to be blown into the room. In another room, the bathroom was observed with a dark brown substance smeared on the inside door handle, handrails, and door jams. Despite some cleaning efforts, the inner sides and door jams remained soiled. Interviews with housekeeping and nursing staff indicated a lack of clarity and coordination in responsibilities for cleaning bodily fluids. The Housekeeping Aide and Certified Nursing Assistants (CNAs) were expected to clean up body fluids, with housekeeping following up to disinfect the areas. However, the presence of the brown substance suggested that these procedures were not effectively implemented, increasing the risk of infection for the residents.
Failure to Complete PASARR Level II for Resident with New Mental Illness Diagnosis
Penalty
Summary
The facility failed to submit a Preadmission Screening and Resident Review (PASARR) Level II for a resident after a new mental illness diagnosis was added. The resident, identified as R10, was admitted with diagnoses including bipolar disorder, major depressive disorder, anxiety disorder, and PTSD. Despite these qualifying diagnoses, the facility did not complete a PASARR Level II, which is necessary to ensure the resident receives the appropriate level of care and services. The deficiency was identified through a review of R10's electronic medical records and an interview with the Social Service Director (SSD). The SSD confirmed that it was her responsibility to refer residents for a PASARR Level II evaluation when a new mental disorder, intellectual disability, or related condition was identified. However, she acknowledged that this referral was not made for R10, despite the resident's current diagnoses requiring it. This oversight had the potential to affect the care and services provided to the resident.
Latest citations in Georgia
The facility failed to follow its abuse investigation policy when responding to an allegation that a male resident wandered into a female shared room, allegedly sat on a resident’s bed, inappropriately touched her leg, stared at another resident, and opened the bathroom door to watch a third resident brushing her teeth. The allegation was reported by a cognitively intact resident and involved residents with varying levels of cognitive impairment. The investigation, conducted by the Administrator and former DON, relied only on interviews with a RN and a CNA, did not obtain required written, signed, and dated witness statements, and did not include interviews with other residents to assess their sense of safety. Despite these omissions and incomplete documentation, the facility’s final report concluded the allegation was unsubstantiated.
A resident with protein calorie malnutrition and a terminal prognosis was admitted on hospice with corresponding physician orders and a care plan, but hospice services were not coded on either the admission or quarterly MDS assessments. The MDS Coordinator and two MDS LPNs confirmed that, despite the resident receiving hospice care, Section O of both MDS assessments incorrectly indicated the resident was not on hospice, which the Administrator and DON acknowledged resulted in inaccurate MDS data.
Surveyors found that PTAC unit filters in two resident rooms on one hallway were not maintained free of visible grey, fuzzy debris, despite facility policy requiring regular inspection and cleaning or replacement at least every three months. Across multiple observations on different days, the condition of the dirty filters remained unchanged. The Maintenance Director reported he is responsible for monthly cleaning and checks, including spot checks and inspections in construction areas, and did not dispute the observed dust accumulation when shown. The Administrator confirmed that maintenance staff are responsible for monthly PTAC filter cleaning as part of preventative maintenance and acknowledged that this issue could negatively affect residents’ health and well-being.
A resident with intact cognition and known skin integrity risks reported being left on a bedpan for an extended period and not being adequately cleaned by a CNA. The following shift, another CNA found the resident on soiled linens with a blister on the left upper thigh but did not report this new skin issue to the charge nurse or DON. Subsequent documentation showed development of an open area on the thigh associated with pain, and later NP evaluation identified a larger wound requiring sharp excisional debridement. These events show failure to provide adequate incontinent care and to promptly assess and report a new wound, contrary to the facility’s abuse/neglect prevention policy and CNA responsibilities.
A cognitively intact resident with skin-related diagnoses reported delayed and inadequate incontinent care after using a bedpan, describing prolonged waits for staff response and feeling not properly cleaned by a CNA. The next morning, another CNA found feces-soiled linen and a blister on the resident’s left upper thigh, later documented as a new open area. The resident texted the Administrator stating that a CNA had left feces on her and that she had developed a painful blister, but the Administrator did not report this allegation of neglect to the State Survey Agency as required by facility policy.
A resident with lymphedema and identified risk for pressure ulcers developed a new open wound on the upper thigh, documented by a NP with specific wound measurements. Although the existing care plan included interventions to observe and document skin changes, the care plan was not updated to include this new wound. The Wound Care Nurse and the resident confirmed the wound location, while the MDS Coordinator reported not receiving recent weekly wound reports and only recently learning of the wound. The MDS Coordinator confirmed that the care plan had not been revised in real time as required by facility procedures, resulting in a failure to implement care plan interventions for the newly developed pressure ulcer.
The facility did not complete a required Georgia Criminal History Check System (GCHEXS) fingerprint background check for a CNA, as identified during review of ten employee files with a census of eighty residents. The facility’s abuse-prevention policy required criminal background checks for all employment candidates, but there was no documentation of a fingerprint records check for this CNA. The HR manager, who is responsible for background and fingerprint checks and maintaining employee files, confirmed that the GCHEXS fingerprint check had not been conducted, resulting in a deficiency under F-Tag 600.
Surveyors found that four of six resident shower rooms were not kept free of hazards or adequately cleaned. On one floor, razors were on the floor, dirty gloves and a comb were on a shower bed, floors were stained, an opened gallon of bath soap and a bottle of chemical-resistant spray were present, and a razor and hair clippers were in a bag on the floor along with a shower cap and toothbrush. On other floors, surveyors observed multiple opened containers of skin and hair cleaner, conditioner, and skin ointment, along with a strong urine odor. Unit managers and the Environmental Senior Director stated that CNAs were responsible for cleaning after each resident and that environmental services cleaned shower rooms daily, and acknowledged that items should not be left on the floor and that product containers should be closed.
Surveyors found that staff did not follow standard and transmission-based precautions when handling ice on two floors. On one floor, the ice scoop cover on top of the ice machine had visible black specks near the end of the scoop used to dispense ice. On another floor, the ice scoop was observed submerged in ice and water inside the cooler used to serve residents, despite the unit manager acknowledging that the scoop should not be left in the cooler. The Maintenance Director reported that maintenance cleaned and checked ice machines regularly, while nursing staff were responsible for cleaning scoops and covers. The SDC/Infection Control nurse stated that all staff had been in-serviced on hand hygiene and ice scoop protocol, including that scoops should be stored in a holder after use and never left in the ice.
A resident with multiple serious conditions, moderate cognitive impairment, and total dependence for ADLs was placed in bed with side rails intended to assist with positioning, despite the MDS indicating no bed rail use. Facility records showed no evidence of safe rail spacing or regular inspection of the bed and rails. The assigned CNA, who came on duty late in the evening, last saw the resident around the start of the shift and did not check on him again for several hours, relying on the resident to use a call light. In the early morning, the CNA and an RN found the resident partially out of bed, entrapped in the half side rail, requiring multiple staff to free and reposition him. The resident was unresponsive except for moaning, with altered mental status and respiratory failure documented by EMS and the ER, and later expired at the hospital. The facility’s failure to provide required monitoring and to ensure safe side rail use resulted in neglect and Immediate Jeopardy.
Failure to Thoroughly Investigate Allegation of Sexual Abuse
Penalty
Summary
The deficiency involves the facility’s failure to conduct a thorough investigation of an allegation of sexual abuse in accordance with its policy titled “Abuse, Neglect, Exploitation or Misappropriation-Reporting and Investigating.” The policy required that all allegations be thoroughly investigated, including reviewing documentation and evidence, interviewing any witnesses, interviewing staff on all shifts who had contact with the resident, and completely documenting the investigation, with written, signed, and dated witness statements. A facility-reported incident documented that a male resident was wandering into a female three-bed room, allegedly inappropriately touching one resident, staring at another for a length of time, and then opening the bathroom door and staring at a third female resident while she was brushing her teeth. The allegation was initially reported by a cognitively intact resident (BIMS score 15) and involved another resident with moderate cognitive impairment (BIMS score 8) and a resident with severe cognitive impairment (BIMS score 99). The Administrator reported that the investigation of this incident was conducted by the former DON and herself after the allegation was reported by a RN. She stated that this was not the first time the alleged male resident had wandered into other residents’ rooms and described the allegation as the male resident entering a resident’s room, sitting on the resident’s bed, and allegedly touching the resident’s leg. Staff interviews for the investigation were limited to the RN and a CNA, and the Administrator acknowledged that no written witness statements were obtained, contrary to facility policy. She also confirmed that no additional residents were interviewed to assess their sense of safety following the incident. The facility’s final investigation report concluded that the allegation was unsubstantiated, despite the lack of comprehensive interviews, written statements, and full documentation required by the facility’s abuse investigation policy.
Failure to Accurately Code Hospice Services on MDS Assessment
Penalty
Summary
The deficiency involves the facility’s failure to ensure accurate completion of the Minimum Data Set (MDS) for a resident receiving hospice services. The facility’s policy on Certification of Accuracy of the MDS requires that appropriate health professionals correctly document residents’ medical, functional, and psychosocial problems using the Resident Assessment Instrument. The resident in question was admitted with diagnoses including protein calorie malnutrition and had a care plan dated 01/09/2026 indicating a terminal prognosis and admission to hospice, with a goal to honor advance directives and provide comfort with dignity. Physician’s orders dated 12/09/2025 also included an order to admit the resident to hospice. Despite this, review of the admission MDS and a subsequent quarterly MDS showed that hospice services were not coded in Section O (Special Treatments, Procedures and Programs), even though both assessments documented a Brief Interview for Mental Status (BIMS) score of five, indicating severely impaired cognition. Interviews with the MDS Coordinator and two MDS LPNs confirmed that the resident had been on hospice since admission and that both the admission and quarterly MDS assessments were incorrectly coded as not on hospice. The MDS Coordinator acknowledged that the MDS should present an accurate clinical picture for a given period and stated that this was a clerical error, resulting in CMS not receiving correct hospice coding for the resident. The Administrator and DON stated their expectation that MDS assessments accurately reflect residents’ services and confirmed that failure to code hospice in the MDS results in an inaccurate reflection of the data.
Failure to Maintain Clean PTAC Unit Filters in Resident Rooms
Penalty
Summary
Surveyors identified a deficiency related to the facility’s failure to maintain Packaged Terminal Air Conditioner (PTAC) unit filters in a safe, clean condition in two resident rooms on the Sapphire Hallway. The facility’s written policy titled "Instructions" requires that air filters be removed and inspected for cleanliness, washed or replaced if dirty, and at a minimum replaced or thoroughly cleaned every three months. During multiple observations in one room on 3/22/2026, 3/24/2026, and 3/25/2026, the PTAC unit filter was noted to have visible grey, fuzzy debris accumulation, with no change in condition across all three observations. Similar repeated observations on those same dates in another room showed the PTAC unit filter also contained visible grey, fuzzy debris accumulation that remained unchanged. In an interview, the Maintenance Director stated he is responsible for cleaning and checking the PTAC filters monthly, including conducting monthly checks and random inspections in areas where construction is occurring, and confirmed that the maintenance department is responsible for ensuring filters are clean and functioning properly. He also stated that expectations include spot checks of PTAC units. However, during an observation of one of the affected rooms in his presence, dust accumulation was again observed on the PTAC unit filter, and he did not dispute the finding. In a separate interview, the Administrator stated that the maintenance department is responsible for cleaning PTAC filters, which are supposed to be cleaned monthly, and that her expectation is for preventative maintenance to be completed monthly and as needed, noting that a potential negative outcome is the impact on residents’ health and well-being.
Neglect of Incontinent Care and Delayed Wound Reporting Leading to Thigh Wound
Penalty
Summary
The deficiency involves the facility’s failure to prevent neglect and to assess and provide timely wound and incontinent care to a cognitively intact resident with known skin integrity risks. The resident, who had diagnoses including a disorder of the skin and subcutaneous tissue and lymphedema, was care planned as being at risk for pressure ulcer development and skin integrity issues, with interventions directing staff to observe, document, and report any changes in skin status. On a night shift, the resident reported being left on a bedpan for approximately an hour and a half. When the CNA on that shift (CNA BB) assisted with post-toileting care, the resident told her she did not feel adequately cleaned; CNA BB did not recheck or further clean the resident and left the room. The next morning, the resident reported burning in the left upper thigh and informed another CNA (CNA EE) that she had not been cleaned well. During morning care, CNA EE found the pad under the resident soiled with feces and wet with urine and observed a blister on the resident’s left upper thigh, but did not report the new blister to the charge nurse or DON. A subsequent Skin Wound Note documented a new open area on the left posterior thigh with the resident reporting pain while sitting on the bedpan. Later, an NP wound care consult documented that the thigh wound had been present for approximately two weeks per nursing report and measured 3.5 cm x 4.0 cm x 0.2 cm, requiring sharp excisional debridement to remove necrotic tissue and decrease bacterial burden. On observation by the surveyor with the Wound Care Nurse, the left upper thigh area was open to air, shiny pink and granular, about the size of a half dollar. These findings demonstrate that the facility did not follow its abuse/neglect prevention policy and CNA job responsibilities to provide necessary care and to report changes in condition, resulting in neglect of incontinent care and delayed wound assessment and treatment for this resident.
Failure to Report Allegation of Neglect to State Survey Agency
Penalty
Summary
The deficiency involves the facility’s failure to timely report an allegation of neglect to the State Survey Agency (SSA) as required by its own abuse and neglect reporting policy. The facility’s policy, dated 1/2025, states that any complaint, allegation, observation, or suspicion of resident neglect must be immediately communicated to the Abuse Coordinator and promptly investigated and documented, and that all alleged violations involving mistreatment, abuse, or neglect will be thoroughly investigated under the direction of the Administrator in accordance with state and federal law. Despite this, the Administrator acknowledged that an allegation of neglect reported by a resident was not reported to the SSA. The resident involved was cognitively intact, with a BIMS score of 15, and had diagnoses including a disorder of the skin and subcutaneous tissue and lymphedema. The resident reported that during a night shift she requested assistance for incontinent care after using a bedpan and experienced multiple delays before a CNA assisted her. She stated that when the CNA finally provided care, she did not feel adequately cleaned, and the CNA did not verify cleanliness before leaving. The next morning, another CNA found soiled linen with feces and a blister on the resident’s left upper thigh, which the resident reported as burning. A subsequent skin/wound note documented a new open area on the left posterior thigh. The resident texted the Administrator describing that a CNA had left feces on her and that she had developed a painful blister. The Administrator confirmed receiving this text but did not report the allegation of neglect to the SSA, despite being aware it should have been reported.
Failure to Update and Implement Care Plan for Newly Developed Pressure Ulcer
Penalty
Summary
Surveyors identified a failure to implement and update the care plan for a newly developed pressure ulcer for one resident. The facility’s policy "RAI Care Planning Management" requires a comprehensive, accurate assessment and real-time modification of the care plan when changes occur. The resident was admitted with diagnoses including a disorder of the skin and subcutaneous tissue and lymphedema. A recent MDS quarterly assessment showed the resident was cognitively intact (BIMS 15), at risk for pressure ulcer development, and had no unhealed pressure ulcers at that time. The existing care plan, dated 6/6/2024, identified potential for pressure ulcer development and skin integrity issues related to immobility and lymphedema, with interventions to observe, document, and report changes in skin status, including wound size, stage, and signs of infection. Subsequently, a NP wound report documented a new open wound on the resident’s thigh that had been present for approximately two weeks, with specific measurements recorded. During observation and interview, the Wound Care Nurse and the resident confirmed the wound was on the left upper thigh, which differed from the NP report that referenced the right thigh. The MDS Coordinator reported she previously received weekly wound sheets from the Wound Care Nurse but had not received one in about a month, and that the DON was now responsible for emailing the weekly wound report. She verified that the last wound report she received did not include this resident and stated that new wounds should be discussed in the morning management meeting and the care plan updated in real time. The MDS Coordinator confirmed she only recently became aware of the upper left thigh wound and that the resident’s care plan had not been updated to reflect this new wound, resulting in a failure to implement care plan interventions for the newly developed pressure ulcer.
Failure to Complete Required GCHEXS Fingerprint Check for CNA
Penalty
Summary
The facility failed to ensure that a Georgia Criminal History Check System (GCHEXS) fingerprint check was conducted for one CNA among ten employee files reviewed, despite a census of eighty residents and a written policy requiring criminal background checks for all employment candidates. The policy titled "Freedom of Abuse Abuse Prevention Fast Alert" dated 1/2025 states that, as part of pre-employment screening, all candidates must authorize a criminal background check for conviction of crimes. During record review with the Human Resources Manager (HRM), there was no documentation of a fingerprint records check for CNA BB, and the HRM confirmed that this CNA did not have a GCHEXS fingerprint check conducted. The HRM also stated that she is responsible for background checks, fingerprint checks, reference checks, and maintaining employee files. This failure to complete the required fingerprint background check for CNA BB resulted in noncompliance cited under F-Tag 600. No resident-specific medical histories, conditions, or direct resident care events were described in the report related to this deficiency.
Failure to Maintain Safe and Clean Conditions in Multiple Resident Shower Rooms
Penalty
Summary
Surveyors identified a deficiency related to accident hazards and inadequate environmental controls in multiple resident shower rooms. On the 4th floor, observation with the Unit Manager showed four razors on the floor, dirty gloves and a dirty comb on a shower bed, stained/dirty floors, an opened gallon bottle of complete bath soap, and a bottle of chemical resistant spray in the shower room. A razor and hair clippers were found in a black bag on the floor, and a shower cap and toothbrush were lying on the floor. The 4th floor Unit Manager stated that CNAs were supposed to clean up before showering residents and acknowledged that the items found should not be on the floor. The Environmental Senior Director reported that shower rooms were cleaned daily, with responsibilities including cleaning high-touch areas, sweeping and mopping floors, removing linen, and cleaning the area, and stated there had been no complaints about showers not being cleaned. On the 3rd floor, observation with the Unit Manager revealed an open bottle of skin and hair cleaner, an open bottle of conditioner, and an open bottle of skin ointment in the resident shower room. The 3rd floor Unit Manager stated that items in the shower room should be closed and that CNAs were to clean after each resident. On the 2nd floor, observation with the Unit Manager revealed two opened gallon containers of skin and hair cleaner and a strong urine odor in the shower room. The 2nd floor Unit Manager stated that the soap should have a top on it and that CNAs were responsible for cleaning after each resident. These observations and interviews showed that four of six resident shower rooms were not maintained free of hazards and were not cleaned as expected by facility staff, creating the potential for injury and spread of infection as stated in the report.
Improper Ice Scoop Handling and Storage Breaches Infection Control Protocol
Penalty
Summary
Surveyors identified a deficiency in the facility’s infection prevention and control program related to improper handling and storage of ice scoops on two of four floors. On the 4th floor, observation of the ice scoop and scoop cover showed black specks near the end of the scoop used to put ice in cups, and the scoop cover was located on top of the ice machine. The 4th floor Unit Manager stated that kitchen staff cleaned the scoops once a week and acknowledged that the scoop should be clean. On the 3rd floor, observation of the ice chest/cooler used to serve residents revealed the ice scoop submerged in ice and water. The 3rd floor Unit Manager later confirmed that the ice scoop was not supposed to be left in the cooler. The Maintenance Director reported that maintenance staff were responsible for cleaning the ice machines, which were checked weekly and monthly, while nursing staff were responsible for cleaning the ice scoops and covers. The Staff Development Coordinator/Infection Control staff stated that all staff had been trained in infection control procedures, including hand hygiene and handling of the ice scoop and holder, and that staff had been educated that the ice scoop should be placed in the scoop holder after use and never left in the ice. Documentation in the maintenance logbook showed monthly checks and cleaning of all four ice machines, and the ice machine cleaning log showed that the ice machines on the 2nd, 3rd, and 4th floors and in the kitchen had been cleaned on specific dates. Staff training records indicated that an in-service on handwashing and ice scoop protocol had been provided for all staff.
Neglect Related to Inadequate Supervision and Unsafe Side Rail Use Leading to Entrapment
Penalty
Summary
The deficiency involves the facility’s failure to protect a resident from neglect related to inadequate supervision and oversight of side rail use, resulting in entrapment. Facility policies on Abuse, Neglect and Exploitation required protections to prevent neglect, defined as failure to provide goods and services necessary to avoid physical harm, pain, mental anguish, or emotional distress. The policy on Proper Use of Bed Rails required a person-centered approach, attempts at alternatives before bed rail use, and ensuring correct installation, use, and maintenance of bed rails, including attention to entrapment risk. For this resident, the Medicare 5-day MDS indicated moderate cognitive impairment (BIMS score of 8), total dependence on staff for all ADLs, and documented that bed rails were not used, while an admission assessment documented side rails were placed to assist with movement in bed. Facility records showed no evidence that safe rail spacing and regular inspection of side rails and beds had been completed. The resident had multiple serious medical diagnoses, including acute and subacute infective endocarditis, end stage renal disease, hemiplegia and hemiparesis following cerebral infarction, bacteremia, and cervical disc degeneration, and was dependent on staff for all ADLs. Nursing staff last observed the resident at 12:46 am when a sponge bath was provided; there was no documented monitoring or ADL assistance between 12:46 am and 4:30 am. The assigned CNA reported coming on duty at 11:00 pm, seeing the resident up with the bed in a low position, placing the call light in the resident’s hands, and not seeing or checking the resident again until approximately 4:30–5:00 am, stating that the resident did not press the call light during that time. Around 5:00 am, the CNA requested help from the RN, reporting that the resident needed assistance. The RN found the resident with the lower part of his body hanging off the bed and the upper body still on the bed, with his elbow wedged into the half side rail, requiring three staff to reposition him back into bed. The RN stated the resident, who was quadriplegic, was no longer as alert as when put to bed, did not respond to sternal rubs, had open but unfocused eyes, and was not verbally interactive. The CNA described finding the resident on his knees, all the way out of bed, with one hand tangled in the side rail, and noted that he was moaning but not talking after being returned to bed. Progress notes documented that EMS was called for evaluation and treatment due to the resident’s condition, and hospital ER records indicated he arrived with altered mental status and respiratory failure, agonal respirations, and a GCS of 3. The facility’s Maintenance Director stated bedrails had been checked the prior year but could not provide proof, and requested documentation of safe rail spacing and regular inspection was not provided.
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