Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Miller Nursing Home during CMS and state inspections, most recent first.
Hair Cut Without Consent: An LPN cut a nonverbal resident’s hair after believing there were bugs in it, but did not obtain family permission or notify the family beforehand. The resident was on a ventilator with a tracheostomy, and the care plan documented the family’s request that her hair not be cut due to cultural and religious preferences.
A nurse failed to sanitize hands between multiple glove changes during a resident's midline/PICC dressing change. The resident had IV access, IV meds, and a history of bacteremia, and the RN later confirmed hand hygiene should have been performed between glove changes. The NP/IP and DON both stated hand hygiene was required before gloves, after glove removal, and between glove changes during central line care.
The facility did not respond to grievances from six residents regarding call lights over a six-month period, despite having a policy requiring active resolution and communication. The residents, who had little to no cognitive impairment, reported not receiving feedback during Resident Council meetings. The Administrator confirmed that while grievances were to be investigated and feedback provided, there was no documentation of this process being followed.
The facility failed to maintain sanitary conditions in dietary areas during kitchen renovations, leading to improperly stored and labeled food, exposure of frozen meats to air, and inadequate handwashing facilities. Chemicals were stored with food, and expired nutritional shakes were found. The cleaning product used was not a sanitizer, posing a risk to 60 residents receiving oral diets.
A resident with quadriplegia and ventilator dependence filed grievances regarding incontinence care, specifically the use of washcloths instead of preferred wipes. The facility failed to resolve these grievances timely and did not provide written notification of findings, as required by their policy. The care plan was not updated after the first grievance, leading to a second complaint six months later. Staff confirmed grievances were communicated verbally, with written copies only available upon request.
A facility failed to obtain a physician's order for a specialty bed used by a resident with cerebral palsy and severe intellectual disability, who was at risk for falls. The bed, provided by the family, was used to prevent falls and maintain a home-like environment, but lacked a formal order in the resident's medical records, leading to a deficiency.
Hair Cut Without Family Consent
Penalty
Summary
The facility failed to protect and promote R88’s rights to dignity, self-determination, communication, and exercise of her rights when her hair was cut without prior permission. R88 was nonverbal, on a ventilator with a tracheostomy, and had diagnoses including acute and chronic respiratory failure with hypercapnia, dependence on a respirator/ventilator, and multiple contractures. Her care plan documented that the family requested her hair not be cut, and her hair had previously been described as dreadlocks that were long and matted. According to staff interviews, an LPN on the night shift observed that R88’s hair was dirty and matted and believed she saw black-looking bugs in the hair. The LPN made the decision to cut the resident’s hair without obtaining permission from the family and did not contact the family before doing so. The DON confirmed that the nurse cut the hair after a CNA reported bugs in the hair, and that the family was not contacted until after the haircut had already occurred. The family stated that R88 was religious and would have refused the haircut if she could speak, and that the family served as her voice. The record also showed that the resident’s hair had been covered by a bonnet in a photograph on the face sheet, and the complaint investigation documented that the resident’s dreads were cut and discarded without consent. The report also noted that no bugs were found in the resident’s room or on the resident during assessment.
Failure to Perform Hand Hygiene During Central Line Dressing Change
Penalty
Summary
The facility failed to implement infection control practices for one of six sampled residents, R17, during a midline dressing change. R17 had been admitted with diagnoses including bacteremia and had IV access with IV medication ordered. The care plan documented a left femoral PICC line with a goal that it remain patent and free from signs and symptoms of infection, and the physician's orders included changing the PICC-line dressing using sterile technique as needed and changing the anti-reflux valve with each dressing change. During observation of the dressing change, the Registered Nurse Supervisor changed gloves multiple times but did not sanitize or wash her hands between glove changes. This occurred after removing the old outer dressing, after removing the old inner securement dressing, and after cleaning the midline site. The nurse later confirmed she did not wash her hands or use hand sanitizer between glove changes and stated she should have done so. The Nurse Practitioner/Infection Preventionist and the Director of Nursing both confirmed that hand hygiene was required before putting on gloves and after glove removal, and that hand hygiene should be performed between glove changes during central line dressing care.
Failure to Address Resident Grievances on Call Lights
Penalty
Summary
The facility failed to ensure that six residents who participated in the Resident Council received responses to their grievances regarding call lights over a six-month period. The facility's Grievance Policy, revised in 2016, mandates that complaints and grievances be actively resolved and that residents or their representatives be informed of the progress and resolution. However, the facility did not provide any documented responses to the grievances raised by the residents during the Resident Council meetings from June 2024 to January 2025. The meeting minutes lacked details on the specific problems reported and did not indicate any actions taken by the facility to address the concerns. The residents involved, who had little to no cognitive impairment as indicated by their BIMS scores, expressed during a Resident Council meeting that they had not received any feedback from the facility regarding their concerns about call lights. Interviews with the facility's Administrator confirmed that while grievances were supposed to be forwarded to department heads for investigation and verbal feedback provided to the Resident Council, there was no documentation to support that this process was followed. This lack of response to the grievances had the potential to negatively impact the residents' quality of life and diminish their feelings of self-worth.
Sanitation and Food Storage Deficiencies in Dietary Areas
Penalty
Summary
The facility failed to maintain dietary areas in a sanitary manner, as observed during a survey. The main kitchen was under renovation, leading to food preparation being spread across multiple locations, including a physical therapy (PT) kitchen and a makeshift kitchen. During the initial tour, it was noted that frozen meats in a semi-truck freezer were exposed to air due to unsealed packaging. Additionally, chemicals such as bleach were improperly stored with food items in the PT kitchen, and there was a lack of proper handwashing facilities, as the only garbage can required touching the lid with clean hands. Unlabeled and expired food items, such as chicken tenders and chili, were found in the PT kitchen refrigerator, and turkey lunch meat was not labeled with the date or food item. In the hospital's walk-in refrigerator, black grime and brown crusty debris were observed on the floor, and expired nutritional shakes were found. The Food Service Supervisor (FSS) confirmed these issues, acknowledging that the shakes were past their expiration date and that the facility was unaware of the 14-day shelf life once thawed. The facility's policy required labeling and dating of food items, which was not consistently followed, leading to expired and improperly stored food. Further observations with the Food Service Manager (FSM) revealed similar issues, including undated nutritional shakes and a dirty walk-in refrigerator. The FSM confirmed the need for cleaning and proper labeling of food items, such as bacon bits. Additionally, the FSM identified that the cleaning product used for kitchen surfaces was not a sanitizer, as required by the facility's policy. These deficiencies in food storage, labeling, and sanitation practices had the potential to affect 60 of 153 residents receiving oral diets from the kitchen, posing a risk of foodborne illness transmission.
Failure to Resolve Grievances and Provide Written Notification
Penalty
Summary
The facility failed to investigate and resolve grievances in a timely manner and did not report findings in writing to the complainant for one resident. The resident, who was dependent on a ventilator and had quadriplegia, required assistance with all activities of daily living. Two grievances were filed regarding the same care issue, specifically related to incontinence care and the use of washcloths instead of wipes, which the resident preferred. The first grievance was filed by a family member, and the second by the resident herself, six months later. The facility's grievance policy, revised in 2016, required that complaints be actively resolved and that the complainant be informed of the results. However, the policy did not include provisions for providing written notification of the findings. The first grievance was filed in February 2024, alleging that a CNA did not round regularly, resulting in the resident being left in a soiled brief for extended periods. The investigation noted inconsistencies in rounding and the use of washcloths, but the care plan was not updated to reflect the resident's preference for wipes. The second grievance was filed in August 2024, again concerning the use of washcloths by a different CNA. The investigation confirmed the resident's preference for wipes, and the care plan was eventually updated. Interviews with staff revealed that grievances were communicated verbally, and no written documentation was provided to the complainants. The Director of Nursing confirmed that written copies of grievances were only provided upon request.
Failure to Obtain Physician's Order for Specialty Bed
Penalty
Summary
The facility failed to obtain a physician's order for the use of a specialty bed for a resident, identified as R114, who was at risk for falls due to cerebral palsy, severe intellectual disability, and a history of falls. The specialty bed, provided by the resident's family, was designed to address falls and entrapment for individuals with physical and cognitive disabilities. Despite the resident's care plan indicating the use of this bed to maintain a home-like environment and decrease agitation, there was no corresponding physician's order documented in the resident's medical records. Observations and staff interviews revealed that the resident had been using the specialty bed since admission to the facility. The bed featured solid panels on all sides, which were kept in the up position to prevent the resident from falling out, as the resident was small in stature and had significant movement of limbs. Interviews with the Assistant Director of Nursing and a Certified Nursing Assistant confirmed the bed's use and its role in the resident's care routine, yet the lack of a formal physician's order for the bed's use constituted a deficiency in the facility's compliance with care protocols.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Colquitt
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Seminole Manor Nursing Home | 12.2 mi | ★★★★★ | 6 | 0 |
| Early Memorial Nursing Facility | 18.5 mi | ★★★★★ | 5 | 0 |
| Bainbridge Landing Of Journey Llc | 21 mi | ★★★★★ | 5 | 0 |
| Memorial Manor Nursing Home | 21.6 mi | ★★★★★ | 0 | 0 |
| Calhoun Nursing Home | 26.2 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.