Above average — CMS composite of the measures below.
A standard survey is most likely before around September 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Heritage Inn Health And Rehabilitation during CMS and state inspections, most recent first.
Surveyors identified unclean kitchen equipment, including ovens and a can opener with food residue, as well as refrigerator shelves with a black substance. Expired and undated food items, such as bread, hot dog buns, nutritional shakes, and thickened juices, were found in storage areas. The Dietary Manager confirmed that staff did not consistently follow procedures for cleaning, dating, and discarding food items.
A resident with vascular dementia and osteoarthritis, who was care planned for two-person mechanical lift transfers, was transferred by a CNA without the required second staff member. Observations and interviews confirmed that the CNA performed the transfer alone, contrary to the care plan and facility training materials, and both the DON and Administrator acknowledged the expectation for two-person assistance.
Staff failed to follow infection control protocols for two residents, including leaving oxygen tubing on the floor and handling oral medications directly with bare hands during administration, contrary to facility policy and standard practice.
Two residents with chronic health conditions who had signed consents for pneumonia vaccination did not receive the vaccine as required by facility policy and CDC guidelines. One resident was not followed up with when she became eligible, and for the other, no order was placed for the vaccine, resulting in missed administration.
Deficient Kitchen Sanitation and Food Storage Practices
Penalty
Summary
The facility failed to maintain the kitchen in a sanitary condition, as evidenced by observations of unclean food preparation and storage equipment. During an inspection, surveyors found two ovens with heavy accumulations of dried and burned food, a large manual can opener with dried and sticky substances, and multiple refrigerator shelves with a black substance that could be wiped away. The Dietary Manager (DM) confirmed these findings and stated that dietary staff were expected to follow the kitchen's cleaning schedule and keep all equipment clean. Additionally, the facility did not ensure that food items were properly dated or discarded by their expiration or use-by dates. Surveyors observed expired hot dog buns, loaves of bread, and thickened orange juice in both the walk-in and dry food storage areas, as well as undated thawed nutritional shakes and bread products. An opened container of thickened apple juice was also found in the diet kitchen refrigerator, which had exceeded the recommended seven-day storage period after opening. The DM confirmed that staff were responsible for dating items and discarding expired products, but these procedures were not followed.
Failure to Use Two Staff for Mechanical Lift Transfer
Penalty
Summary
A deficiency occurred when a certified nursing assistant (CNA) transferred a resident with vascular dementia and osteoarthritis using a mechanical lift without the required assistance of a second staff member. The resident's care plan specified that transfers with a mechanical lift required two staff, and the resident was dependent on staff for transfers due to medical and safety concerns. Observations showed that the CNA performed both the transfer from bed to shower bed and back without any other staff present, despite the care plan and facility training materials indicating that two staff were necessary for such transfers. Interviews confirmed that the CNA was aware of the requirement but did not follow it, stating that the transfer was easy to perform alone. The Director of Nursing (DON) affirmed that the expectation was for two staff to assist with mechanical lift transfers, and the Administrator acknowledged the absence of a formal policy but provided training materials that also required two staff for these transfers. The failure to follow the care plan and established procedures for safe transfers placed the resident at risk for injury.
Failure to Maintain Infection Control in Oxygen Therapy and Medication Administration
Penalty
Summary
The facility failed to maintain an effective infection prevention and control program for two of twenty sampled residents. For one resident with chronic obstructive pulmonary disease (COPD), repeated observations showed that the nasal cannula and oxygen tubing were left lying directly on the floor, including under the bed and under the bed's wheel, when not in use. This occurred despite facility policy requiring oxygen devices to be changed when soiled or dirty and to be stored properly when not in use. Multiple staff, including the Assistant Director of Nursing, Director of Nursing, and Corporate Divisional Nurse, confirmed that oxygen tubing should not be on the floor and that this practice constitutes an infection control issue. For another resident with diagnoses including seizures and migraines, a registered nurse was observed administering medications in a manner inconsistent with infection control protocols. The nurse punched pills out of medication cards and dispensed pills from bottles directly into his hand before placing them into medication cups, rather than placing them directly into the cup or using the bottle lid as required by facility policy. The nurse acknowledged this deviation from protocol, and both the Infection Preventionist and Director of Nursing confirmed that staff are expected to avoid direct hand contact with medications during administration. These observed failures to follow established infection control procedures for oxygen therapy and medication administration placed residents at risk for the transmission and spread of infections. The deficiencies were confirmed through staff interviews, record reviews, and direct observation, and were not in accordance with the facility's own policies.
Failure to Administer Pneumonia Vaccines per Consent and Policy
Penalty
Summary
The facility failed to administer pneumonia vaccines to two residents who were due for them and had signed consents to receive the vaccine, as required by the facility's immunization policy and CDC guidelines. One resident, who had a history of vascular dementia and diabetes, had previously received both Pneumovax 23 and Prevnar 13 vaccines, and had a signed consent for another pneumonia vaccine. However, the vaccine was not administered because, at the time of consent, the resident was not yet due, and the Infection Preventionist did not follow up when the resident became eligible. Another resident, with diagnoses including diabetes and chronic obstructive pulmonary disease, had a record of a previous pneumonia vaccine of unknown type and had signed two consents for the pneumonia vaccine. Despite this, no order was placed for the vaccine, so it was neither obtained from the pharmacy nor administered. The Infection Preventionist confirmed these lapses during interviews, and the Director of Nursing stated that vaccinations were expected to be administered per CDC guidelines and resident requests.
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Illustrative
What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Statesboro
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Brown's Health And Rehabilitation | 1.5 mi | ★★★★★ | 4 | 0 |
| Eagle Health & Rehabilitation | 1.6 mi | ★★★★★ | 0 | 0 |
| Westwood Healthcare And Rehabilitation | 2.5 mi | ★★★★★ | 0 | 0 |
| Orchard Health And Rehabilitation | 12.3 mi | ★★★★★ | 0 | 0 |
| Pleasant View Nursing Center | 17.4 mi | ★★★★★ | 6 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.