Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Terrace Of Jacksonville, The during CMS and state inspections, most recent first.
The facility failed to conduct Level II PASRR screenings for two residents with serious mental illness (SMI) diagnoses. One resident, admitted with bipolar disorder and other conditions, had a Level I PASRR indicating the need for a Level II evaluation, which was not completed. Another resident with dementia and schizophrenia also lacked a Level II PASRR, despite active prescriptions for psychotropic medications. The facility's policy requires such screenings, but they were not performed, as confirmed by staff interviews.
The facility failed to issue refunds within the required 30-day timeframe for three residents. Refunds were delayed or issued in increments due to issues such as fraudulent checks and lack of communication between the facility and corporate office.
Failure to Complete Required Level II PASRR Screenings
Penalty
Summary
The facility failed to provide the required Level II PASRR screenings for two residents with serious mental illness (SMI) diagnoses. Resident #82 was admitted with diagnoses including unspecified dementia, bipolar disorder, and Pseudobulbar affect, and was receiving multiple psychotropic medications. Despite a Level I PASRR completed by the acute care hospital indicating the need for a Level II PASRR, no such evaluation was found in the resident's electronic medical record. The Regional Nurse Consultant was unable to provide the missing Level II PASRR, as it was not completed prior to her employment. Resident #62, who had diagnoses of dementia, major depressive disorder, and paranoid schizophrenia, also lacked a Level II PASRR. Her medical record showed active prescriptions for medications addressing anxiety and depression. The MDS assessment indicated moderate cognitive impairment, but the PASRR section was left blank. Interviews with the Social Services Director and the Director of Nursing confirmed that a Level II PASRR was required but not completed for this resident. The facility's policy mandates that all new admissions and readmissions undergo a Level I PASRR screening, with referrals for Level II evaluations if necessary. The policy outlines the responsibilities of the social services department in making these referrals. However, the facility failed to adhere to these procedures, resulting in the absence of required Level II PASRR screenings for the two residents in question.
Failure to Issue Timely Refunds to Discharged Residents
Penalty
Summary
The facility failed to issue refunds to residents or their representatives within the required 30-day timeframe from the date of discharge for three out of six sampled residents. Resident #1 was discharged on 3/25/24, and although a refund request was made on 4/9/2024, the total amount had not been refunded, with the facility issuing the refund in increments due to issues with a fraudulent check. Resident #5 was discharged on 9/13/23, but the refund was not issued until 3/26/24, well beyond the 30-day requirement. Resident #6 was discharged on 3/2/24, and although a refund request was made on 3/4/24, the refund check was not issued until 5/12/2024 and had not been mailed as of 5/20/2024. Interviews with the Business Office Manager (BOM) and the Corporate Controller revealed that the delays and failures in issuing refunds were due to a lack of clear communication and oversight between the facility and the corporate office responsible for issuing the checks. The BOM was unable to provide explanations for the delays and confirmed that some refunds had not been issued or were issued past the required timeframe. The Corporate Controller acknowledged the oversight and confirmed the issues with the refund process, including the fraudulent check incident for Resident #1 and the delayed issuance for Residents #5 and #6. The facility's policy mandates refunds within 30 days of discharge, which was not adhered to in these cases.
What surveyors are citing around you — mapped
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Illustrative
What surveyors actually found near you
We read the 258 citations issued within 25 miles in the last 12 months — including the 7 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Jacksonville
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| River Garden Hebrew Home For The Aged | 1.1 mi | ★★★★★ | 0 | 0 |
| Aviata At San Jose | 1.9 mi | ★★★★★ | 1 | 0 |
| Westminster Woods On Julington Creek | 4.5 mi | ★★★★★ | 0 | 0 |
| Life Care Center Of Jacksonville | 4.7 mi | ★★★★★ | 0 | 0 |
| Woodland Grove Healthcare & Rehabilitation Center | 5.1 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.