Above average — CMS composite of the measures below.
The next survey window likely opens around February 2027
Estimate from public CMS data, current as of August 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Pruitthealth - Santa Rosa during CMS and state inspections, most recent first.
Improperly Executed Psychotropic Medication Consents: The facility failed to ensure psychotropic med consent forms were properly completed for 3 residents. The forms contained only typed names instead of authenticated signatures, lacked completion dates, and one resident’s consent obtained by phone had no witness verification or documentation of the date/time, relationship, or confirmation that risks, benefits, and alternatives were explained. The DON and SW acknowledged the process did not include handwritten signatures, and the resident’s representative stated she had not been contacted about med consent.
PASRR documentation was inaccurate and incomplete for three residents reviewed. One resident had a history of psychiatric care and diagnoses including major depression and bipolar disorder, yet the Level I PASRR did not indicate suspicion of SMI/ID and no Level II was required. Two other residents had admission diagnoses including schizoaffective disorder, bipolar disorder, major depression, and PTSD, but no Level II PASRR was completed; the SW later agreed they met criteria for Level II evaluation. Care plan problems and approaches for bipolar disorder and schizoaffective disorder were added only after staff interviews.
A resident with quadriplegia, ostomies, a feeding tube, and a catheter did not receive needed assistance to repair or replace a nonfunctional power wheelchair that had been broken for years. The resident reported repeated emails for help, said corporate told the resident to find help independently, and stated the facility-issued high-back manual chair was uncomfortable and the resident had not been out of bed for about a month. Records showed ongoing requests for wheelchair repair, leg pumps, and ostomy supplies, while the SSD was unsure who was responsible for providing resources and the resident remained in bed with no off-unit mobility documented.
A resident with dementia, admitted for respite under hospice services, was found to have a fractured right hip with no documented falls. Despite the facility's policy requiring reporting of injuries of unknown origin within two hours, the DON did not file a federal report for suspected abuse, following the Administrator's instructions.
Improperly Executed Psychotropic Medication Consents
Penalty
Summary
The facility failed to ensure residents were fully informed and able to participate in care decisions because psychotropic medication consent forms for 3 of 3 residents reviewed were not properly executed. For Resident #13, the consent form had no date of completion, contained only the representative’s typed name in the signature line, lacked a handwritten or authenticated signature, did not include a witness signature for the facility representative, and did not document the date and time the consent was obtained or the relationship to the resident. Similar deficiencies were found for Resident #60 and Resident #128, whose psychotropic medication consent forms also had no date of completion and only a typed name in the signature line without a handwritten or authenticated signature. During interviews, the DON stated that psychotropic consents are completed directly on the computer and the resident or responsible party name is typed in the signature line, with no signatures for authentication. The SW acknowledged that the consents were not validated with a handwritten signature and stated that Resident #13’s representative was contacted by phone, but there was no witness to verify or validate the authorization. The representative for Resident #13 stated she was not aware of the medications the resident was receiving, was not involved in medication management, and had never been contacted by the facility to provide consent. The Interim Administrator stated that she expected the consent form to be printed and signed and that a witness signature should be present when consent is obtained by phone. The consent form reviewed stated that the resident/family signature indicates informed consent for the listed medications, and the Senior Nurse Consultant stated the facility does not have a policy for informed consents.
PASRR documentation incomplete for residents with mental health diagnoses
Penalty
Summary
The facility failed to ensure the accuracy and completeness of PASRR documentation for three residents reviewed for PASRR compliance. For Resident #95, the record showed admission with diagnoses including major depressive disorder, recurrent, severe with psychotic symptoms, anxiety disorder, bipolar disorder, and other disorders of psychological development. A psychiatric periodic evaluation dated 1/15/26 documented a past history of involuntary inpatient psychiatric care and outpatient psychiatric care. However, the 3/25/26 Level I PASRR identified mental illness related to depressive disorder and bipolar disorder in Section I, while Section IV indicated no diagnosis of suspicion of serious mental illness or intellectual disability and checked that a Level II PASRR evaluation was not required. For Resident #3, the record showed admission diagnoses including catatonic disorder due to a known physiological condition, schizoaffective disorder, bipolar disorder, altered mental status, major depressive disorder, and post-traumatic stress disorder, yet no Level II PASRR evaluation was completed at or after admission. For Resident #74, the record showed admission diagnoses including major depressive disorder and bipolar disorder, and no Level II PASRR evaluation was completed. During interview, the SW stated screening questions were answered based on admission materials and resident information, and after reviewing the diagnoses, agreed that Residents #3 and #74 met criteria for Level II PASRR evaluation. The care plan for Residents #3 and #74 did not include problems and approaches for bipolar disorder and schizoaffective disorder until after staff interviews regarding PASRR screening had occurred.
Failure to Provide Needed Mobility Equipment and Assistance
Penalty
Summary
The facility failed to ensure that Resident #7 received necessary equipment and services to maintain mobility and quality of life. Resident #7 was documented as quadriplegic with two ostomies, a feeding tube, a catheter, and total dependence for care. On 03/24/2026, the resident reported ongoing difficulty obtaining assistance to replace the battery for a motorized wheelchair that had been nonfunctional since 2020. The resident stated there had been multiple emails to the corporate office and that the resident was told it was the resident's responsibility to find help. The wheelchair was observed beside the bed with personal belongings stored on it, and the resident stated the resident had not been out of bed since an appointment a month earlier and that the facility-provided high-back manual wheelchair was not comfortable. Record review showed repeated requests for help with wheelchair repair, leg pumps, and preferred ostomy supplies in a binder of printed emails. An email dated 12/01/2025 showed the resident requested a reference letter from the corporate office for a foundation that donates wheelchairs or batteries, and the corporate representative denied the request, stating they do not assist with donations for residents. The Social Services Director stated awareness that the resident had been requesting help finding a new motorized wheelchair since before the director was hired one year earlier and was unsure who was responsible for providing resources. The Administrator later stated the Activities Director would be appointed to assist the resident with finding resources for wheelchair repair or replacement, and the Activities Director acknowledged awareness that the resident had been seeking such assistance for years. Observations from 03/23/2026 through 03/25/2026 showed the resident did not leave the bed or room, and ADL documentation showed mobility off the unit did not occur on all shifts.
Failure to Report Injury of Unknown Source
Penalty
Summary
The facility failed to report an injury of unknown source for a resident who was admitted for respite under hospice services. The resident, diagnosed with dementia, reported pain in the right leg, and an X-ray revealed a fracture of the right hip. The resident was then transported to the emergency room. Despite the injury being of unknown origin and the facility's policy requiring such incidents to be reported within two hours, the Director of Nursing did not file a federal report for suspected abuse. This decision was based on instructions from the Administrator, contrary to the facility's policy on reporting abuse, neglect, exploitation, mistreatment, and misappropriation of property.
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 94 citations issued within 25 miles in the last 12 months — including the 12 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Milton
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Sandy Ridge Center For Rehabilitation And Healing | 0.5 mi | ★★★★★ | 2 | 0 |
| Santa Rosa Center For Rehabilitation And Healing | 1.7 mi | ★★★★★ | 4 | 0 |
| Aviata At University Hills | 11 mi | ★★★★★ | 2 | 0 |
| Willowbrooke Court At Azalea Trace | 11.1 mi | ★★★★★ | 0 | 0 |
| Arcadia Health And Rehabilitation Center | 11.1 mi | ★★★★★ | 0 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Pruitthealth - Santa Rosa.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release August 2026) and official state health department websites.