Baya Pointe Nursing And Rehabilitation Center
Inspection history, citations, penalties and survey trends for this long-term care facility in Lake City, Florida.
- Location
- 587 Se Ermine Ave, Lake City, Florida 32025
- CMS Provider Number
- 105846
- Inspections on file
- 23
- Latest survey
- January 22, 2026
- Citations (last 12 mo.)
- 7
Citation history
Health deficiencies cited at Baya Pointe Nursing And Rehabilitation Center during CMS and state inspections, most recent first.
A resident had multiple active physician orders for wound care to the buttocks and right lateral thigh, including topical medications and specific dressing protocols, to be completed on the night shift. Review of the Treatment Administration Record showed missing entries for all ordered wound care and topical antibiotic applications on two consecutive nights. The DON acknowledged that blank TAR entries indicate care was either not done or not documented, and two LPNs stated they performed the wound care on those nights but forgot to chart it. This conflicted with the facility’s documentation policy requiring complete and accurate recording of all services provided.
Nursing staff failed to administer a prescribed blood pressure medication to a resident with multiple chronic conditions, withholding doses without physician notification or proper documentation, despite facility policy requiring such actions when medications are not given as ordered.
Two residents did not receive oxygen therapy as ordered, including one with a tracheostomy who was given oxygen without required humidification and another with COPD who received a higher oxygen flow rate than prescribed. Staff interviews confirmed that physician orders and facility policy for oxygen administration were not followed.
Staff did not follow enhanced barrier precautions during incontinence care for a resident with a gastrostomy tube, as both an LPN and a CNA provided care without wearing gowns despite clear orders and signage. Additionally, an LPN failed to perform hand hygiene during multiple medication administrations, including before and after donning gloves and between resident contacts, contrary to facility policy and CDC guidelines.
A resident with an open wound was placed on Enhanced Barrier Precautions, but an LPN provided wound care using only gloves instead of the required gown and gloves. Facility policy and staff interviews confirmed that both gown and gloves are mandated for such care to prevent the spread of multidrug-resistant organisms.
The facility failed to provide prescribed therapeutic diets, specifically Health Shakes, to three residents. Observations and interviews revealed that the facility frequently runs out of Health Shakes, leading to significant weight loss in residents. Despite meal tickets indicating the inclusion of Health Shakes, they were often missing from meal trays.
The facility failed to ensure accurate and complete medical records for several residents, leading to deficiencies in nutrition and skin condition management. Residents did not receive prescribed supplements, and there were gaps in documentation for skin assessments and wound care. Staff interviews revealed inconsistencies in understanding responsibilities, contributing to incomplete records.
The facility failed to ensure proper hand hygiene during medication administration, wound care, and meal service, did not clean medical equipment between uses, and did not follow infection control standards for urinary catheter care, increasing the risk of infection.
The facility failed to ensure a safe environment for residents by improperly storing and handling oxygen equipment. Observations revealed oxygen concentrators and tanks in residents' rooms without current orders for oxygen therapy, posing safety hazards. The DON acknowledged the improper storage and confirmed the removal of discontinued equipment.
The facility failed to ensure privacy for a resident during wound care. An RN entered a resident's room without closing the door or blinds, exposing the resident to potential visibility from staff members in the parking lot. Another staff member interrupted the wound care, further compromising privacy. The RN acknowledged the oversight, and the DON confirmed that staff should ensure privacy during care.
The facility failed to ensure a clean and homelike environment in the 300 Hall and main dining room. Observations included black lines on walls, peeling wallpaper, a stained bed linen, and missing floor tiles. The Maintenance Director and Administrator confirmed these issues but were either unaware or attributed them to wear and tear.
The facility failed to ensure that a resident with a newly evident serious mental disorder was referred for assessment. A resident diagnosed with paranoid schizophrenia did not have a new Level I PASARR conducted after the diagnosis. The Social Services Director confirmed the need for a new screening, and the DON stated the facility lacked a PASARR policy and followed the RAI.
A facility failed to develop a person-centered care plan for a resident with epilepsy, despite having physician orders for medication. The care plan lacked focus and intervention for managing the resident's seizure disorder, which was confirmed by the MDS Coordinator.
The facility failed to change a resident's PICC line dressing as per policy, leaving it unchanged for over 10 days despite the requirement for weekly changes. The resident had multiple serious diagnoses, and the failure to follow physician orders and facility policy resulted in a deficiency in care.
The facility failed to ensure that a resident receiving dialysis services had their vitals documented upon return from the dialysis clinic, as required by the physician's order. Multiple instances of missing documentation were noted, and staff interviews confirmed the oversight. The resident's care plan indicated a need for hemodialysis due to renal failure, making accurate documentation crucial.
The facility failed to post daily nurse staffing data. The posted information was outdated, and the new receptionist was unaware of the correct procedure. The Staff Coordinator, who usually updates the data, was on vacation, leading to the oversight. There was no written policy, and the facility followed federal guidelines.
The facility failed to ensure food items were stored in accordance with professional standards for food safety. Opened boxes of cereals and a container of ice cream were found without labels indicating the open date or resident name. The Certified Dietary Manager confirmed the items were not labeled as required by the facility's policy.
Failure to Accurately Document Wound Care on Treatment Administration Record
Penalty
Summary
The deficiency involves the facility’s failure to maintain accurate medical records for a resident receiving multiple wound care treatments. Physician orders for this resident included specific wound care to the right buttock starting 12/17/2025, to the left buttock starting 12/29/2025, and to the right lateral thigh starting 01/06/2026, as well as an order for triple antibiotic ointment to the right buttock starting 11/19/2025. Review of the January 2026 Treatment Administration Record (TAR) showed no documentation on the night shift for the ordered right buttock wound care, left buttock wound care, right lateral thigh wound care, or the triple antibiotic ointment on 1/9/2026 and 1/10/2026, despite the orders being active on those dates. During interviews, the Director of Nursing stated that an empty space on the TAR means either the nurse did not perform the wound care or forgot to document it, and that nurses are expected to document wound care when completed. One LPN reported always performing the resident’s wound care and stated that wound care was completed on January 9 but was probably not charted. Another LPN stated that wound care was performed on January 10 but was not documented. The facility’s documentation policy, revised in January 2024, requires that services provided to residents be documented in the medical record and that documentation be complete and accurate, which was not followed in this case.
Failure to Administer Medication as Ordered and Notify Physician
Penalty
Summary
A deficiency occurred when nursing staff failed to administer Entresto, a blood pressure medication, as ordered by the physician for a resident with diagnoses including end stage renal disease, chronic systolic congestive heart failure, type 2 diabetes mellitus with diabetic chronic kidney disease, and essential primary hypertension. The physician's order specified that Entresto should be given twice daily, but the medication administration record showed that doses were withheld on multiple occasions, marked as 'outside parameters,' without any documented parameters for withholding the medication. Nursing and medication administration notes for the relevant period did not contain documentation that the physician was notified when the medication was not administered. Interviews with the RN and LPN involved revealed that they held the medication due to low blood pressure, despite the absence of specific parameters in the order, and did not notify the physician or document the rationale as required by facility policy. The facility's policy states that if a drug is withheld, the reason must be documented and the physician and responsible party notified, which was not done in this case.
Failure to Provide Safe and Appropriate Oxygen Therapy
Penalty
Summary
The facility failed to provide respiratory care consistent with professional standards for two residents receiving oxygen therapy. One resident with a tracheostomy and multiple respiratory diagnoses, including acute and chronic respiratory failure, was observed receiving oxygen via tracheostomy mask at 4 liters per minute with a humidification bottle that was empty on two separate occasions. Physician orders specified the use of humidified oxygen and regular changing of the humidification bottle, but these were not followed. Staff interviews confirmed that the humidification bottle should not have been empty and that staff are responsible for ensuring proper oxygen delivery and humidification. Another resident with chronic obstructive pulmonary disease (COPD) and other comorbidities was observed receiving oxygen at 4 liters per minute via nasal cannula, while the physician order specified oxygen at 2 liters per minute as needed for shortness of breath. The oxygen concentrator was also not within the resident's reach during observations. Staff confirmed the discrepancy between the ordered and administered oxygen flow rate and were unaware of how the error occurred. Facility policy required staff to review physician orders and ensure the correct oxygen flow, but this was not adhered to in these cases.
Failure to Follow Enhanced Barrier Precautions and Hand Hygiene Protocols
Penalty
Summary
Staff failed to follow infection control standards for enhanced barrier precautions during incontinence care for a resident with a gastrostomy tube and a physician's order for enhanced barrier precautions. During an observation, both an LPN and a CNA provided incontinence care to the resident without wearing gowns, despite signage and care plan instructions indicating the need for gown and glove use during high-contact care activities. Both staff members acknowledged in interviews that they were aware of the requirement to wear gowns and gloves but did not do so during the care provided. Additionally, hand hygiene protocols were not followed during multiple medication administration observations. An LPN was observed handling the medication cart, computer, and resident care supplies, as well as entering and exiting resident rooms, without performing hand hygiene at any point before donning gloves, after removing gloves, or between resident contacts. The LPN also failed to perform hand hygiene before and after administering medications, performing blood glucose checks, and handling insulin, despite facility policy and CDC guidelines requiring hand hygiene at these points of care. The resident involved in the enhanced barrier precautions deficiency had a recent admission with medical diagnoses including a gastrostomy tube, and the care plan specifically required enhanced barrier precautions during high-contact care activities due to the presence of an indwelling medical device. Facility policies reviewed confirmed the need for gown and glove use for such residents and outlined the importance of hand hygiene before and after resident contact and invasive procedures. Staff interviews confirmed knowledge of these requirements, but the observed practices did not align with facility policy or infection control standards.
Failure to Use Required PPE During Wound Care Under Enhanced Barrier Precautions
Penalty
Summary
Staff failed to use appropriate personal protective equipment (PPE) while providing wound care to a resident who was on Enhanced Barrier Precautions (EBP). The resident had been admitted with an unspecified open wound on the right knee. During an observation, a Licensed Practical Nurse (LPN) was seen performing wound care for the resident while only wearing gloves, despite a sign indicating the need for EBP, which requires both gown and gloves for high-contact care activities such as wound care. Interviews with the LPN and the Director of Nursing confirmed that the facility's policy mandates the use of both gown and gloves for residents on EBP, particularly during direct care activities like wound care. Review of the facility's policies further supported that EBP is required for residents with wounds, and that staff should adhere to these infection control standards to prevent the transmission of multidrug-resistant organisms. The failure to follow these procedures was directly observed and acknowledged by staff.
Failure to Provide Prescribed Therapeutic Diets
Penalty
Summary
The facility failed to ensure residents received prescribed therapeutic diets, specifically Health Shakes, for three residents. Resident #58, who has stage 3 chronic kidney disease and other conditions, did not receive the prescribed Health Shake on multiple occasions. Observations on 5/6/2024 and 5/7/2024 confirmed the absence of Health Shakes on the resident's meal trays. The resident experienced significant weight loss over the past 180 days, and the facility's records showed inconsistent documentation of Health Shake intake. Interviews with staff revealed that the facility frequently runs out of Health Shakes, and there was a lack of communication regarding the shortage on specific days. Resident #9, who is on a dysphagia advanced diet, also did not receive the prescribed Health Shake during meals on 5/6/2024 and 5/7/2024. Despite the meal tickets indicating the inclusion of Health Shakes, they were missing from the trays. The resident's medical record showed significant weight loss over the past 180 days. The Registered Dietician acknowledged that the facility runs out of Health Shakes at times, particularly on Mondays before the weekly delivery. Resident #68, who is on a pureed diet, did not receive the prescribed Health Shake during breakfast on 5/7/2024. The meal ticket indicated the inclusion of a Health Shake, but it was not present on the tray. The resident's medical record showed consistent documentation of Health Shake intake, but the Dietary Manager confirmed that the facility ran out of Health Shakes on 5/6/2024 and 5/7/2024. The facility's Quick Reference Guide outlines the importance of nutritional supplements for residents with insufficient nutrition intake, but the facility failed to maintain an adequate supply of Health Shakes to meet residents' needs.
Deficiencies in Medical Record Accuracy and Completeness
Penalty
Summary
The facility failed to ensure medical records were complete and accurate for several residents, leading to deficiencies in nutrition and skin condition management. For instance, Resident #58 did not receive the prescribed Health Shake supplement on multiple occasions due to the facility running out of stock. Despite this, the Medication Administration Record (MAR) inaccurately showed that the resident consumed 100% of the Health Shake on those days. The Dietary Manager confirmed the shortage and lack of inventory management for Health Shakes, which contributed to the inconsistency in resident care documentation. Resident #1's medical records were incomplete, with missing weekly skin integrity reviews and inconsistent documentation of skin assessments and dressing changes. The resident had multiple physician orders for skin and wound care, including monitoring a pacemaker site and performing weekly skin sweeps. However, several weekly skin assessments were not documented, and there were discrepancies in the records regarding the condition of the resident's skin. Interviews with staff revealed that nurses and CNAs had different understandings of their responsibilities for skin assessments, leading to gaps in documentation and care. Similar issues were observed with other residents, such as Resident #9 and Resident #68, who did not receive their prescribed Health Shakes, yet their MARs indicated full consumption. Additionally, Resident #55 had incomplete documentation for wound care and weekly skin assessments, with several entries missing or inaccurately recorded. Resident #227 had a port with a bandage that was not dated, and there were no physician orders for port care documented. These deficiencies highlight significant lapses in the facility's documentation practices, affecting the accuracy and completeness of medical records for multiple residents.
Infection Control Deficiencies
Penalty
Summary
The facility failed to ensure staff performed proper hand hygiene during various activities, including medication administration, wound care, and meal service. Observations revealed that staff did not wash their hands between serving residents in the dining room, nor did they perform hand hygiene before and after medication passes. Additionally, medical equipment such as blood pressure cuffs was not cleaned between uses on different residents, increasing the risk of cross-contamination. Staff also failed to clean and disinfect a meter-dosed inhaler after it was dropped on the floor, which was then placed back into the medication cart without being sanitized. During wound care, a registered nurse did not follow proper hand hygiene protocols, failing to wash hands between handling different wounds on the same resident. The nurse also did not use a clean barrier on the treatment cart, placing supplies directly on potentially contaminated surfaces. This lack of adherence to aseptic techniques during wound care procedures further compromised infection control standards. The facility also did not maintain proper urinary catheter care. Observations showed that urinary catheter bags were left on the floor, which is a known risk for infection. Staff did not change the catheter tubing or bag after it had been on the floor, contrary to the facility's infection control policies. Interviews with staff and the Director of Nursing confirmed that these practices were not in line with the expected standards for infection prevention and control.
Improper Storage and Handling of Oxygen Equipment
Penalty
Summary
The facility failed to ensure a safe physical environment for four residents who were reviewed for respiratory services. During observations, it was noted that oxygen concentrator units and portable oxygen tanks were improperly stored and not in use, despite being present in the residents' rooms. For instance, a portable oxygen concentrator unit was found resting against the right side of a resident's bed, with the nasal cannula tubing coiled up on the floor under the bed. The resident, who is blind and a fall risk, confirmed that they do not use oxygen, and there were no physician orders for oxygen therapy in their records. Similar issues were observed with other residents, where oxygen equipment was found in their rooms without any current orders for oxygen therapy, posing potential safety hazards due to improper storage and handling of the equipment. In another instance, a green cylinder oxygen tank was found standing against the wall in a shared bathroom, which is not a secure storage location. The resident's physician order indicated the use of oxygen as needed for shortness of breath, but the storage of the tank in the bathroom was not in compliance with safety guidelines. The Director of Nursing (DON) acknowledged that oxygen tanks should be stored securely and was unsure why the tank was in the bathroom. Additionally, an oxygen concentrator with tubing labeled with a resident's name was observed sitting on the floor next to the resident's bed, with the nasal cannula and tubing wrapped around the bed rail. The resident mentioned that they do not need to use oxygen all the time, and there were no current physician orders for oxygen therapy. The DON confirmed that the oxygen equipment had been discontinued and subsequently removed from the room. The facility's policy on the safe handling, storage, and transporting of compressed gases was not adhered to, as evidenced by the improper storage of oxygen equipment in residents' rooms and shared spaces.
Failure to Ensure Resident Privacy During Wound Care
Penalty
Summary
The facility failed to ensure privacy for a resident during wound care. During an observation, a Registered Nurse (RN) entered a resident's room without closing the door or blinds, exposing the resident to potential visibility from staff members in the parking lot. Additionally, another staff member interrupted the wound care to thank the resident for cupcakes, further compromising privacy. The RN acknowledged the oversight, and the Director of Nursing confirmed that staff should ensure privacy during care. The facility's policy mandates respect, dignity, and privacy for residents, which was not upheld in this instance.
Failure to Maintain Clean and Homelike Environment
Penalty
Summary
The facility failed to ensure a clean and homelike environment in the 300 Hall and the main dining room. Observations revealed black lines along the lower wall of the 300 Hall, and wallpaper outside a resident's room was rippled and peeling away. The Maintenance Director attributed the black marks to residents' wheelchairs and stated that the wallpaper was old and needed replacement. The facility's policy on cleaning and disinfection, last reviewed on 1/15/2024, mandates regular cleaning and disinfection of environmental surfaces, which was not adhered to in this case. In the main dining room, a rolled-up bed linen with a brown stain and dried flaky liquid was found on the floor. The Administrator confirmed the linen's presence but was unaware of its purpose. Additionally, three square floor tiles were missing around the drain in the 100 and 200 hall shower rooms. The Maintenance Director confirmed the missing tiles but stated he was not informed about it. These observations indicate a failure to maintain a clean and homelike environment as required by the facility's policies.
Failure to Conduct New PASARR for Resident with New Schizophrenia Diagnosis
Penalty
Summary
The facility failed to ensure that a resident with a newly evident serious mental disorder was referred for assessment. Resident #23, who was originally admitted with diagnoses including major depressive disorder and anxiety disorder, was later diagnosed with paranoid schizophrenia on 3/2/2023. However, the resident's Level I PASARR completed on 2/11/2020 did not indicate a diagnosis of schizophrenia, and no new Level I PASARR was conducted after the new diagnosis. The Social Services Director confirmed that a new Level I screening should have been conducted, and the Director of Nursing stated that the facility did not have a policy on PASARR and followed the Resident Assessment Instrument (RAI).
Failure to Develop Person-Centered Care Plan for Epilepsy
Penalty
Summary
The facility failed to ensure a person-centered care plan was developed for the management of epilepsy for a resident. The resident, who was admitted with multiple diagnoses including epilepsy, did not have a care plan that addressed their seizure disorder. Despite having physician orders for Divalproex Sodium to manage epilepsy, the resident's care plan lacked any focus or intervention for this condition. This oversight was confirmed during an interview with the MDS Coordinator, who acknowledged that the resident's care plan should have included provisions for seizures. The facility's policy and procedures for Plans of Care, last reviewed in January 2024, mandate that an individual person-centered plan of care be established and updated to meet the resident's medical, nursing, mental, and psychosocial needs. However, the review of the resident's care plan revealed non-compliance with this policy, as it did not include measurable objectives and timetables for managing the resident's epilepsy. This deficiency was identified during a record review and interview process, highlighting a significant gap in the resident's care management.
Failure to Change PICC Line Dressing as Per Policy
Penalty
Summary
The facility failed to ensure that Resident #47 received care in accordance with professional standards of practice. Resident #47, who was admitted with multiple diagnoses including paraplegia, chronic respiratory failure with hypoxia, cellulitis of the right lower limb, acute kidney failure, and metabolic encephalopathy, had a peripherally inserted central catheter (PICC) line. Observations on two separate days revealed that the PICC line dressing was dated 4/26/2024, indicating it had not been changed for over 10 days, despite the facility's policy requiring dressing changes every 5 to 7 days or if the dressing becomes damp, loosened, or visibly soiled. The Director of Nursing confirmed that the dressing should have been changed weekly, as per the facility's policy and procedure revised in 11/2023, which aims to minimize catheter-related infections associated with contaminated, loosened, or soiled catheter-site dressings. Additionally, the review of Resident #47's physician orders indicated that the PICC line site should be evaluated for leakage, bleeding, or signs of infection every shift, and the PICC line should be flushed with normal saline every shift, before and after IV medication administration, and as needed twice a day. The failure to adhere to these orders and the facility's own policy resulted in a deficiency in providing appropriate treatment and care according to professional standards of practice for Resident #47.
Failure to Document Post-Dialysis Vitals for Resident
Penalty
Summary
The facility failed to ensure that Resident #42, who required dialysis services, received treatment and care in accordance with professional standards of practice. The physician's order for Resident #42 mandated that a dialysis communication form be completed by the nurse prior to and upon the resident's return from the dialysis clinic. However, multiple reviews of the dialysis communication forms dated between 4/13/2024 and 5/7/2024 showed that no vitals, including blood pressure, pulse, respiration, temperature, pain, access site, bruit/thrill, and bleeding, were documented upon the resident's return from dialysis. This lack of documentation was confirmed during interviews with the Director of Nursing (DON) and a Licensed Practical Nurse (LPN), who acknowledged that the forms were expected to be filled out but were not completed as required. Resident #42's care plan indicated a need for hemodialysis due to renal failure, highlighting the importance of accurate and timely documentation of the resident's condition post-dialysis. Despite the facility's policy and procedures, which required the provision of necessary information for the care of the resident to the dialysis center, the staff failed to adhere to these guidelines. This deficiency in documentation and communication could potentially impact the quality of care provided to the resident, as critical health parameters were not monitored and recorded as stipulated by the physician's orders and facility policies.
Failure to Post Daily Nurse Staffing Data
Penalty
Summary
The facility failed to ensure nurse staffing data was posted on a daily basis. During an initial tour, it was observed that the nurse staffing information posted was dated 5/3/2024, despite the tour occurring on 5/6/2024. The Administrator explained that the sheets were filled out but the new receptionist did not know they were behind the one dated 5/3/2024. The Staff Coordinator, who was on vacation, usually updates the staffing information between 8:30 AM and 9:00 AM. Upon returning from vacation, the Staff Coordinator confirmed that the sheets were filled out but not posted correctly due to the new receptionist's unfamiliarity with the process. There was no written policy in place, and the facility followed federal guidelines for posting nurse staffing data.
Failure to Properly Label and Store Food Items
Penalty
Summary
The facility failed to ensure food items were stored in accordance with professional standards for food safety. During an observation of the nourishment room on the rehabilitation wing, conducted with the Certified Dietary Manager (CDM), it was found that there were opened boxes of various cereals and a container of ice cream stored without labels indicating the open date or resident name. The CDM confirmed that these items were not labeled as required. The facility's policy on safe handling of foods from visitors, revised in February 2023 and reviewed in January 2024, mandates that food items intended for later consumption must be labeled with the resident's name and the current date. This policy was not followed, leading to the deficiency.
Latest citations in Florida
Surveyors found that the facility failed to comply with 42 CFR 483.73(a) by not conducting the required annual review and update of its Emergency Preparedness (EP) plan. During record review, no documentation showed that the EP plan had been reviewed or updated within the past year, and the Administrator confirmed that the Emergency Management Plan had not been reviewed or revised as required.
Surveyors found that smoke/fire-rated enclosures were not properly maintained, with penetrations in smoke barriers in several general storage rooms across multiple smoke compartments. The Maintenance Director stated that insulation and fiberglass were used to pack and cover these holes but could not confirm that the materials were approved for fire-rated construction. Inspectors observed penetrations covered with fiberglass and noted a hole in one fiberglass panel in a storage room, resulting in a deficiency under NFPA 101 requirements for smoke barrier construction.
Surveyors found that fixed patient-care electrical equipment was not properly maintained or inspected in accordance with NFPA 99. In one room, a bedside remote had mismatched insulation and exposed wiring, and in another room, a call button receptacle had exposed low-voltage conductors. The Maintenance Director acknowledged both issues and reported that new bed remotes had been received but not yet installed.
Surveyors found that the facility failed to maintain a safe, clean, and homelike environment, with strong, persistent urine and feces odors noted throughout multiple halls and confirmed by staff. On two nursing units, hallways and resident rooms contained torn flooring, food debris, broken blinds, dirty and leaking toilets and sinks, rusted and corroded fixtures, missing outlet covers with oxygen concentrators plugged in, exposed light sockets, unmade and visibly soiled beds, and black, mold-like substances on walls and around toilet bases. Bathrooms had missing ceiling tiles, cracked door facings with brown stains, used briefs and torn toilet paper on floors, and toilets with brown or rust-like buildup. Outside, the patio and fencing area had broken and rotted railings, exposed rusted nails, fallen palm fronds, and overgrown vegetation, and the Administrator acknowledged the area was not safe for residents. Housekeeping and maintenance staff described daily cleaning and a work-order process, but the Maintenance Director reported being unaware of many of the observed issues, and the DON confirmed there was no specific environmental cleaning policy despite job descriptions and a general policy requiring a safe, sanitary, and comfortable environment.
A resident exited the building through a bedroom window, walked off the property, and was observed and redirected by staff with assistance from law enforcement, who encountered the resident down the road and helped escort the resident back. The facility’s internal documentation lacked staff or witness statements and characterized the event as the resident remaining on facility grounds without injury. Despite the resident’s account, a police report, and a maintenance staff report confirming that the resident left the premises and that law enforcement responded, the DON did not report the incident to required state and federal agencies, even though the DON acknowledged that any incident involving law enforcement response must be reported.
A resident with moderate cognitive impairment and a history of stroke was repeatedly observed over several days in visibly soiled clothing and bedding, with a strong urine odor, despite stating multiple times that he had requested assistance with changing and hygiene. Documentation indicated he was independent with toileting and personal hygiene and only occasionally incontinent, but his care plan lacked detail on the level of assistance needed, while an LPN reported he actually required staff help with bathing, grooming, toileting, and care. Laundry practices involved leaving clean, labeled clothing bagged in the linen room for nursing staff to distribute rather than returning it directly to rooms, and the DON reported that staff were expected to round every two hours and as needed to keep residents clean and dry, although there were no written ADL or resident care policies in place.
Surveyors observed four full O2 cylinders on one nursing unit stored unsecured directly on the floor under a sign labeled "FULL CYLINDERS" instead of in a secured storage rack. The ADON confirmed the cylinders were full and should not be on the ground. Reference to NFPA 99 showed that freestanding cylinders must be protected from damage and properly chained or supported in a stand or cart. The DON and Maintenance Director both acknowledged that O2 cylinders are required to be stored in a secure rack, should never be on the floor, and that unsecured cylinders on the floor present a safety risk.
A resident with multiple cardiopulmonary conditions and a documented full code status was found unresponsive without pulse or respirations during the night shift. A CNA notified the RN, who either instructed CNAs to clean and cover the resident or, per her and an LPN’s account, called a code blue and performed CPR with the LPN for about 20 minutes before stopping, without calling 911. The RN believed the resident was on hospice and did not verify code status, then notified the DON, provider, and family instead of EMS. Several hours later, after the DON called the facility and asked whether 911 had been contacted, the RN called 911 and briefly reinitiated CPR shortly before EMS arrived and pronounced the resident deceased, documenting postmortem changes. The facility’s investigation and root cause analysis found that staff failed to follow policy requiring immediate EMS activation and continuous CPR for full code residents until EMS arrival, leading to an Immediate Jeopardy finding.
A resident with full code status was found unresponsive without respirations or pulse during the night shift. An RN and an LPN initiated CPR but did not activate EMS, and they discontinued CPR after about 20 minutes. The RN, who lacked documented orientation and competency assessment and had obtained BLS certification through a fully online, non–instructor-led course, pronounced the resident deceased without authority and later stated she believed the resident was on hospice and did not verify code status. The LPN’s BLS certification was expired, and a CNA with an expired BLS certification performed several chest compressions despite facility policy that CNAs were not to perform CPR. The RN had not participated in documented code blue drills, and leadership confirmed that required clinical orientation and skills competencies had not been completed for her, leading surveyors to determine that staff were not adequately trained or competent to respond to a cardiopulmonary arrest for a full code resident, resulting in an Immediate Jeopardy finding.
Surveyors found multiple instances of improper use of relocatable power taps (RPTs) and extension cords during a facility tour with the Maintenance Director. In the social services office, an RPT was plugged into another RPT connected to a wall outlet, with the cord running across a walkway and taped to the floor. In the multipurpose room, a television was plugged into an extension cord, and in the MDS office, an RPT was plugged into another RPT with an outlet adapter in use. These conditions did not comply with NFPA 101, NFPA 99, and NFPA 70 standards governing electrical equipment, power strips, and extension cords.
Failure to Annually Review and Update Emergency Preparedness Plan
Penalty
Summary
Surveyors identified a deficiency related to the facility’s Emergency Preparedness (EP) Program under 42 CFR 483.73(a). During record review at 4:00 PM, surveyors examined the facility’s EP documentation and found no evidence that the emergency preparedness plan had been reviewed or updated on an annual basis as required. The regulation mandates that LTC facilities develop and maintain an emergency preparedness plan that is reviewed and updated at least annually to comply with applicable Federal, State, and local emergency preparedness requirements. In an interview, the Administrator acknowledged that the facility’s Emergency Management Plan had not been reviewed or updated. No documentation was provided to show that the required annual review and update of the EP plan had occurred. The deficiency is based solely on the lack of documented annual review and update of the emergency preparedness plan by facility administration; no specific resident cases or clinical events were described in the report.
Plan Of Correction
Preparation and/or execution of the Plan of Correction does not constitute admission or agreement of the provider of the truth of the facts alleged or conclusions set forth in the statement of deficiencies. The Plan of Correction is prepared and/or executed solely because it is required by the provision of Federal and State law. Facility EP was reviewed and signed off on by the DON, Maintenance Director and Administrator. The facility has determined that all residents have the potential to be affected. An in-service education program will be conducted by the administrator. The administrator will conduct monthly random checks to verify completed documentation.
Improper Repair of Smoke Barrier Penetrations in Multiple Smoke Compartments
Penalty
Summary
Surveyors identified a deficiency in the facility’s maintenance of smoke/fire-rated enclosures, specifically related to penetrations in smoke barriers in multiple smoke compartments. During an interview, the Maintenance Director reported that insulation was used to pack holes and then covered with fiberglass in general storage rooms in smoke compartments 1, 2, and 3, but was unable to confirm whether these materials were approved for use in fire-rated walls. Subsequent observation showed that the penetrations were indeed covered with fiberglass, and one general storage room in smoke compartment 2 had a hole in one of the fiberglass panels. The report states that this failure to properly maintain penetrations through smoke/fire-rated construction could allow smoke and flammable gases to spread to other areas and cause the smoke/fire-rated construction to fail to perform as designed.
Failure to Maintain and Inspect Patient-Care Electrical Equipment
Penalty
Summary
Surveyors identified a deficiency in the facility’s compliance with NFPA 99 requirements for testing and maintaining fixed patient-care electrical equipment. During an observation in one resident room, the bedside remote was found to have two different types of insulation and exposed wiring. In another resident room, the call button receptacle was observed with exposed low-voltage conductors. These conditions were noted during a survey of two of six smoke compartments. During an interview conducted at the time of the observations, the Maintenance Director stated that the facility had just received a new shipment of bed remotes and had not yet replaced the existing ones. The Maintenance Director also acknowledged the issue with the exposed conductors at the call button receptacle. The surveyors cited this as a failure to properly inspect and maintain fixed patient care electrical equipment in accordance with NFPA 99 (2012 Edition), sections 10.3 and 10.5.2.1.
Widespread Odors and Environmental Disrepair in Resident Care Areas
Penalty
Summary
Surveyors identified that the facility failed to provide a safe, clean, comfortable, and homelike environment as required by 42 CFR 483.10(i). Upon entrance to the building on multiple days, surveyors noted a strong, pungent odor of urine and feces throughout the facility, with the odor particularly strong on the 200, 300, and 400 halls. Staff interviews confirmed that the building "usually smells like" urine, and staff attributed the odor to residents defecating and urinating on the floor, an old building structure, and cleaning products that sanitize but do not deodorize. Housekeeping staff reported that they clean resident rooms daily but that nursing staff must first clean fecal and urine waste before housekeeping can sanitize, and delays by nursing staff in doing so postponed housekeeping’s ability to address the odors. On the 300 unit, surveyors observed multiple environmental and sanitation issues in resident rooms and bathrooms. The hallway had torn flooring, food particles, and a butter knife on the floor. Individual rooms had food debris, a straw on the floor, and broken blinds. Bathrooms contained dark brown stains on walls, rusted ceiling tile trim, toilets with brownish substances inside, and wet floors around toilets. Trim was missing around toilet bases, exposing a black, mold-like substance. Corroded and rusted sink faucet handles, leaking faucets, rusted pipes under sinks with buildup of corrosion, and rusted sprinklers were observed. Some toilets and three-in-one commodes had duct tape on them, and bathroom walls had black, mold-like substances. Doors and door facings showed rust, scrape marks, chipped and peeling paint, and exposed wood. In some rooms, electrical outlets had no covers while oxygen concentrators were plugged into them, boards covered windows, light fixtures over beds lacked covers with sockets exposed, and one fixture had only one bulb. A resident bed appeared dirty with a black substance on it, and dresser drawers were broken with drawer fronts on the floor. On the 400 unit, surveyors again noted a strong odor of urine upon entry and found additional environmental deficiencies. Bathrooms had missing ceiling tiles, broken emergency light covers with no pull strings, and toilet tank covers that did not fit properly, exposing the inside of the tank. In one bathroom, torn toilet paper and used briefs were lying in the corner of the floor, and toilets had brown, rust-like substances inside the bowls. Door facings appeared cracked with brown substances along the sides, and toilets had brownish-black buildup around the bases with broken, peeling trim. Light bases on walls had rust-like appearances, multiple rooms had broken or missing blinds, and some outlets lacked covers while oxygen concentrators were plugged into them. Some rooms had unmade beds, exposed wires at outlets, toilets with dark brown-black rings around the base and flooring, uncovered light fixtures, leaking sinks with rusted pipes, loose flooring, loose toilet seats, and dry red substances on door frames. Surveyors also observed deficiencies in the outdoor patio area adjacent to the locked unit. The gate code was broken, and a resident lock was placed on the gate. The patio and surrounding fencing had fallen palm fronds on the grass, broken and rotted wooden fence railings, unsteady railings, and multiple exposed rusted nails protruding from the railings where boards were broken or detached. Overgrown trees and bushes from the perimeter extended through the fence railings. When asked, the Administrator acknowledged that the area was not safe for residents and stated that they planned to have it redone in the future. The Maintenance Director reported that he and one other maintenance person relied on work orders and verbal reports to identify needed repairs and stated he was not aware of the specific room and equipment issues on the 300 and 400 units. Housekeeping staff stated they would report broken items via a work order book or text to maintenance, but one housekeeper, who cleaned the 400 unit daily, denied noticing stains or biohazard-like materials on walls and door frames despite the surveyors’ observations. Review of facility documents showed that the housekeeper job description required staff to maintain assigned work areas in a clean, safe, comfortable, and attractive manner and to report maintenance problems noted during cleaning. A facility policy titled "Policies and Practices - Control" stated that the facility must maintain a safe, sanitary, and comfortable environment for personnel, residents, visitors, and the public. The DON stated that blinds had been changed out and new cabinets and door handles purchased, and that staff were directed to use standard precautions when cleaning rooms, but also stated there was no policy specific to cleaning the environment. These observations and interviews demonstrated that the facility did not maintain sanitary, orderly, and comfortable interior conditions, did not adequately control offensive odors, and did not ensure that the physical environment, including resident rooms, bathrooms, and outdoor areas, was maintained in a safe, clean, and homelike condition as required by regulation.
Failure to Report Elopement Incident Involving Law Enforcement
Penalty
Summary
The deficiency involves the facility’s failure to report an elopement incident to required state and federal agencies as mandated by 42 CFR 483.12(c). On the referenced date, Resident #5 exited the building through his bedroom window around 12:15 PM and walked across the facility property toward the perimeter fence. A CNA observed the resident outside and called for assistance, after which staff redirected and escorted the resident back into the building and placed him on one-to-one supervision. The facility’s internal incident documentation noted the window exit and subsequent maintenance inspection of the window seals but did not include any staff or witness statements. The DON later stated that the resident never left facility grounds and was returned without injury, and therefore the incident was not considered reportable. However, interviews and external records showed that the resident did leave the facility premises and that law enforcement was involved. Resident #5 recalled being outside the facility, being brought back by staff and a “police man,” and being told by the officer not to leave again. A police report from the local police department confirmed an encounter with the resident outside the facility and that an officer assisted staff in escorting him back. Maintenance staff (Staff G) also reported that the resident climbed out the window, left the facility property, and was stopped “down the road,” then redirected back with law enforcement assistance. In interviews, the DON initially denied that law enforcement had been notified or involved, then later acknowledged that law enforcement had responded but asserted they did not come into the facility. The DON also confirmed awareness that any incident in which law enforcement investigates or responds is required to be reported, yet the elopement and law enforcement involvement were not reported to the State Survey Agency or other required officials within the required time frames.
Failure to Provide Timely ADL and Hygiene Care to a Dependent Resident
Penalty
Summary
Surveyors found that the facility failed to provide necessary ADL care, including grooming and hygiene, to a dependent resident over multiple days. The resident was repeatedly observed in visibly soiled clothing with a strong odor of urine, first standing in his doorway holding onto a wheelchair with wet navy pants saturated down to his calves, stating he had been waiting for staff to change his clothes. More than an hour later the same day, he remained in the same soiled pants and shirt while seated in a wheelchair near the nurses’ station. The following day, he was again observed wearing the same soiled clothes, smelling of urine, with his shirt stained with food and a dark liquid. His room had a strong urine odor, his bed was soiled with urine, and only two pairs of pants were seen on a chair with no other clothing available in the room. On a subsequent observation, he was seated on the edge of his bed wearing different pants and no shirt, with yellow-stained sheets beneath him and his previously soiled clothes on the floor; he reported that he had requested assistance but no staff had come, so he changed himself. Record review showed the resident had a history of stroke and repeated unspecified conditions, with a recent Quarterly MDS indicating moderate cognitive impairment (BIMS score of 10). The MDS documented him as independent for toileting, showering, personal hygiene, and related ADLs, and only occasionally incontinent, but his care plan did not specify the level of assistance he required for incontinence care and other ADLs. In contrast, an LPN familiar with the resident stated he required staff assistance with bathing, grooming, toileting, and care, and that he did not refuse such assistance and appropriately requested help. The LPN also explained that personal clothing was laundered at the facility and left bagged in the linen room for nursing staff to distribute, rather than being returned directly to resident rooms. The DON stated that staff were expected to follow best practices, including rounding every two hours and as needed to keep residents clean and dry, and acknowledged that all residents required some level of assistance with ADLs. The DON further stated the facility had no written ADL, resident care, or quality of care policies, despite these expectations.
Unsecured Storage of Full Oxygen Cylinders on Nursing Unit
Penalty
Summary
Surveyors found that the facility failed to ensure safe storage of oxygen cylinders on the West 1 unit. At 9:03 a.m., four full oxygen cylinders were observed stored unsecured directly on the ground rather than in the designated secured cylinder storage rack, under a sign labeled "FULL CYLINDERS." Photographic evidence was obtained of this condition. At 9:18 a.m., the ADON confirmed that the four cylinders were full and acknowledged they should not be stored on the ground. Review of NFPA 99 (2021) 11.6.2.3(11) indicated that cylinders must be protected from damage and that freestanding cylinders must be properly chained or supported in a proper stand or cart. Later that day, the DON stated that oxygen cylinders should be stored in a secure rack and never directly on the ground, and acknowledged that unsecured cylinders on the floor were a safety risk. The Maintenance Director also confirmed that oxygen cylinders should be in a secure rack and never stored directly on the ground, stating that cylinders stored on the floor can tip over and cause damage. These observations and interviews demonstrated noncompliance with regulatory and NFPA standards for safe storage of oxygen cylinders.
Plan Of Correction
This plan of correction constitutes a written allegation of compliance for the deficiency cited. Submission of this plan of correction is not an admission that the deficiency exists or that one was cited correctly. This plan of correction is submitted to meet the requirements established by the State and Federal law. The four unsecured [R] cylinders on the West 1 unit were secured. The Nursing Department completed a baseline audit of [R] cylinder storage within the facility to ensure all [R] cylinders were secured and stored properly. Ongoing education will be completed with current facility staff regarding the facility's [R] storage policy and procedure; and will be completed during new hire and agency orientation to the facility by ADON/designee. Audits will be completed by the Director of Nursing/designee regarding adherence to the facility's [R] storage policy and procedure twice weekly x 4 weeks, then weekly x 4 weeks, then monthly x 4 months, or until continued substantial compliance has been met. Results of audits will be reported to the QAPI Committee on a monthly basis by the Director of Nursing/designee.
Failure to Provide Required CPR and Activate EMS for Full Code Resident
Penalty
Summary
The deficiency involves the facility’s failure to provide immediate and appropriate basic life support, including CPR, to a resident with a documented full code status when the resident was found unresponsive. The resident had diagnoses including a slow-progressing circulatory condition involving narrowing or blockage of vessels, a condition that restricts airflow and makes breathing difficult, and other listed conditions. The physician’s order specified “Full Code,” and the care plan documented that the resident was under court-ordered guardianship with wishes honored as full code. The facility’s policy required that in the event of cardiac or respiratory arrest, staff immediately call for assistance, overhead page a code, begin CPR in the absence of a valid DNR, and continue CPR until EMS assumes responsibility or the resident responds. On the night of the incident at approximately 2:00–2:07 a.m., a CNA found the resident unresponsive in bed and notified the RN on duty. One CNA’s written statement indicated that the RN said she already knew the resident was going to die and instructed the CNA to clean and cover the resident. Another CNA’s account stated that the RN came to the room, took vital signs, and then instructed her to clean the resident. The RN’s own written statement and interview indicated that she called a code blue, that an LPN brought the crash cart, and that they performed CPR for approximately 20 minutes. The LPN’s statement corroborated that a code blue was called, that he brought the crash cart, and that CPR was performed for about 20 minutes before the RN stopped and stated that the resident was gone or words to that effect. The RN acknowledged that the resident had no vital signs but was warm and not responding, and she stated that she believed the resident was on hospice and therefore did not call 911. After CPR was discontinued, the RN did not activate EMS and instead notified the DON, the provider, and the resident’s family. The DON documented receiving a message from the RN that the resident had no pulse and no blood pressure and that the assigned nurse had initiated CPR but was unable to revive the resident. The DON later received a text from the RN that the resident had expired. The DON stated that at approximately 6:00 a.m. she called the facility and asked if 911 had been called, and upon learning it had not, she instructed the RN to call 911. The RN then reinitiated CPR at around 6:00 a.m., approximately four hours after the resident was first found without pulse or respirations, and stated that they tried to do something until EMS arrived because EMS had to see them doing CPR. EMS records showed activation at 6:18 a.m., arrival at 6:27 a.m., and pronouncement of death at 6:31 a.m., with documentation that CPR was not attempted by EMS because it was considered futile and that the resident exhibited postmortem changes. The Medical Director confirmed that the resident was full code and stated that staff should have started CPR and called 911 and that CPR should not be done four hours after a resident is pronounced dead. The facility’s investigation and a root cause analysis concluded that the RN and LPN did not follow the facility’s established policy and procedure to call 911 and administer CPR to a full code resident until EMS arrival. The root cause was identified as the nurse’s belief that the resident was on hospice and her failure to check the resident’s code status as outlined in facility policy. The surveyors determined that the failure to immediately activate EMS and to continue CPR until EMS arrival for this full code resident constituted noncompliance with the requirement to provide basic life support and resulted in an Immediate Jeopardy determination.
Plan Of Correction
This plan of correction is submitted as required under Federal and State regulations and statutes applicable to long term care providers. This plan of correction does not constitute an admission of liability on the part of the facility, and such liability is hereby specifically denied. The submission of this plan does not constitute agreement by the facility that the surveyors' findings or conclusions are accurate, that the findings constitute a deficiency, or that the scope or severity regarding any of these deficiencies cited are correctly applied. Resident #1 no longer resides in the facility as of 4.7.26. This has the potential to affect all residents in the facility. All codes to 1.1.26 were reviewed to ensure protocol was followed. No outliers were noted. All licensed nurses received education from the Director of Nursing and/or nursing management on [R] policy and procedure and Florida [R] policy. This includes where to find the code status. Education addressed what to do for full code hospice residents. Education completed with CNA's that protocol is that they do not assist with [R] or breaths during a [R] event. All education will be added to new hire orientation. Code drills will occur 3 x weekly x 4 weeks, followed by 2 x weekly x 4 weeks, followed by 1 x weekly x 4 weeks. Results will be brought to QAPI to determine need for ongoing auditing.
Removal Plan
- Educated licensed nurses on CPR policy and procedure and Florida Do Not Resuscitate (DNRO) policy, including where to find code status and what to do for full code hospice residents; emphasized initiating emergency services immediately when resident is full code, continuing CPR until EMS arrives, and that nurses cannot pronounce death or stop CPR on a full code resident unless instructed by EMS.
- Implemented emergency response “Code Blue” drills on all three shifts, including full code and full code hospice scenarios, with emphasis on calling 911 immediately.
- Educated licensed nurses and CNAs on the facility abuse and neglect policy, including resident rights.
- Required licensed nurses to complete a CPR post-test; restricted staff who have not completed education/testing from working until completion.
- Educated licensed nurses regarding change in condition.
- Placed laminated instructions on how to overhead page during a code at all nursing station phones and other designated phones.
- Held a Quality Improvement Performance Committee meeting to review root cause analysis findings and approve recommendations.
- Held a Quality Improvement Performance Committee meeting to review progress of the plan and approve recommendations.
- Completed a “like resident” audit of all expired residents and rehospitalizations for a defined period to determine whether involved staff were the same as the code event and whether proper procedure was followed.
Failure to Provide Competent CPR Response and Verify Code Status for Full Code Resident
Penalty
Summary
The deficiency involves the facility’s failure to ensure that nursing staff possessed and demonstrated the competencies required to respond appropriately to a cardiopulmonary emergency for a resident with full code status. Resident #1, who was designated as full code, was found unresponsive and without respirations or pulse at approximately 2:07 a.m. Clinical staff, consisting of an RN (Staff A) and an LPN (Staff B), initiated CPR but did not activate Emergency Medical Services (EMS) as required by facility policy for a full code resident. After approximately 20 minutes of CPR, the RN and LPN stopped resuscitation efforts without EMS involvement. The RN, without authority to do so, pronounced the resident deceased based on the absence of vital signs and did not verify the resident’s code status before discontinuing CPR. The RN later stated she believed the resident was on hospice and therefore did not call 911, and that she was confused about which residents were hospice and which were full code. The LPN reported that he assumed the RN had called 911 and continued CPR for about 20 minutes until the RN “called the code” and left, and he acknowledged that he knew CPR should continue until EMS arrival but did not speak up. Four hours after CPR was stopped, at approximately 6:00 a.m., the RN restarted CPR and activated EMS after receiving instructions from the DON. The investigation further identified that the RN had no documented orientation, onboarding education, or skills competency assessments since hire, despite being promoted to weekend supervisor. Her BLS certification had been obtained through a fully online course without an instructor or live feedback. The LPN’s BLS certification was expired, and a CNA who performed several chest compressions also had an expired BLS certification, even though facility policy did not permit CNAs to perform CPR. Facility records showed that monthly code blue drills had been conducted, but there was no documentation that the RN had ever participated in these drills. Leadership interviews confirmed that required clinical orientation and competency evaluations had not been completed for the RN, and that she had failed tests for a clinical manager position but was nonetheless functioning in a supervisory role. These actions and omissions led surveyors to determine that staff were not adequately trained or competent to respond to cardiopulmonary arrest for residents with full code status, resulting in an Immediate Jeopardy determination. The facility’s own root cause analysis, as reflected in meeting minutes, identified that the nurse did not check the resident’s code status and lacked knowledge about when CPR could be discontinued and when 911 should be called. The analysis documented that the nurse believed the resident was hospice and therefore did not start or continue CPR appropriately or call EMS when the resident was found without respirations and pulse. The facility assessment tool and policies referenced the need for staff training and competencies in identifying changes in condition, end-of-life care, advance care planning, and adherence to the CPR policy, but the documented events showed that these expectations were not met in practice for the staff involved in this incident. Surveyors concluded that the failure to ensure nursing staff were trained and competent to respond appropriately to cardiopulmonary arrest for a full code resident, including immediate initiation and continuation of CPR and activation of EMS, constituted noncompliance with requirements for sufficient and competent nursing staff. The failure affected Resident #1 and placed other full code residents at risk, leading to an Immediate Jeopardy finding that was later reduced in scope and severity after verification of an acceptable Immediate Jeopardy removal plan.
Plan Of Correction
This plan of correction is submitted as required under Federal and State regulations and statutes applicable to long term care providers. This plan of correction does not constitute an admission of liability on the part of the facility, and such liability is hereby specifically denied. The submission of this plan does not constitute agreement by the facility that the surveyors' findings or conclusions are accurate, that the findings constitute a deficiency, or that the scope or severity regarding any of these deficiencies cited are correctly applied Resident # 1 no longer resides in the facility as of 4.7.26. This has the potential to affect all residents in the facility. All licensed nurses were audited to ensure current [R] certification. Facility will ensure [R] certification through a [R] provider whose training includes a [R] on session either in a physical or virtual instructor-led setting in accordance with accepted national standards. Human resources, or designee, will audit monthly to ensure all licensed nurses have a current [R] certification.Education was completed with licensed nurses on initiating [R] services immediately when a resident is full code. Education included that [R] is to continue on a full code resident until [R] arrives and that the nurse cannot pronounce [R] on the full code resident and/or stop [R] until instructed by [R].Education will be added to new hire orientation.7 random licensed nurses will complete a knowledge quiz related to code events. Per week x 4 weeks, followed by 5 nurses x 4 weeks, then 3 nurses x 4 weeks. Results will be brought to QAPI to determine need for ongoing auditing.
Removal Plan
- Regional Director of Clinical Services educated the Administrator and Director of Nursing regarding the CPR policy and the need to immediately contact emergency medical services (911) in the event of a full code; Administrator and DON signed the education
- Regional Director of Clinical Services provided documented education to the Administrator and Director of Nursing regarding the CPR policy and the need to immediately contact emergency medical services (911) in the event of a full code
- Director of Nursing and/or nursing management educated all licensed nurses on the CPR policy and procedure, including where to find code status and what to do for full code hospice residents
- Reinforced through education that CPR must be initiated immediately for full code residents, continued until EMS arrives, and that nurses cannot pronounce death or stop CPR on a full code resident unless instructed by EMS
- Conducted an Ad Hoc Quality Improvement Performance Committee meeting to review root cause analysis recommendations related to the incident; recommendations approved
- Conducted a follow-up Ad Hoc Quality Improvement Performance Committee meeting to review progress on the plan; recommendations approved
Improper Use of Power Strips and Extension Cords in Multiple Facility Areas
Penalty
Summary
Surveyors identified deficiencies related to the use and maintenance of relocatable power taps (RPTs) and extension cords that did not comply with NFPA 101, NFPA 99, and NFPA 70 requirements. During a facility tour conducted between 11:00 a.m. and 3:30 p.m. with the Maintenance Director, surveyors observed in the social services office an RPT plugged into another RPT, which was then plugged into a wall outlet, with the cord running across a walkway and taped to the floor. In the multipurpose room, a television was found plugged into an extension cord, contrary to standards that prohibit using extension cords as a substitute for fixed wiring and require temporary extensions to be removed immediately after use. Further observations included the MDS office, where an RPT was plugged into another RPT and an outlet adapter was in use. These configurations did not meet the NFPA 99 provisions governing the proper use of power strips and extension cords, including requirements that power strips be appropriately rated and used only as intended, and that extension cords not be used as permanent wiring. During concurrent interviews, the Maintenance Director acknowledged these findings as they were observed by the surveyors.
Plan Of Correction
The RPT observed plugged into an RPT plugged into an outlet in the Social Services Office was removed. The extension cord used to plug in the television in the multipurpose room was removed. The RPT plugged into an RPT and outlet adapter in the MDS office was removed. Additional offices and resident care areas will be reviewed for the improper use of plug adapters, power strips and extension. The Executive Director/designee will educate the Maintenance Director on the importance of NFPA 101 Electrical Equipment- Power and Extension specific to the improper use of plug adapters, power strips, and extension and will continue to monitor in accordance with NFPA standards. Any findings will be reported to the monthly QAPI Committee for further review. The RPT observed plugged into an RPT plugged into an outlet in the Social Services Office was removed. The extension cord used to plug in the television in the multipurpose room was removed. The RPT plugged into an RPT and outlet adapter in the MDS office was removed. Additional offices and resident care areas will be reviewed for the improper use of plug adapters, power strips and extension. The Executive Director/designee will educate the Maintenance Director on the importance of NFPA 101 Electrical Equipment - Power and Extension specific to the improper use of plug adapters, power strips, and extension and will continue to monitor in accordance with NFPA standards. Any findings will be reported to the monthly QAPI Committee for further review.
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