Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Aviata At Emerald Shores during CMS and state inspections, most recent first.
A facility failed to provide the SNF Advanced Beneficiary Notice (ABN) to a resident discharged from Medicare Part A services but remaining in the facility. The resident was not informed of the non-coverage as required by facility policy, which mandates notification no later than two days before the end of coverage. This oversight was confirmed by the Administrator and documented in the Beneficiary Notification review form.
A resident with a contracted left hand and dependent on staff for personal hygiene was observed with excessively long fingernails, which were not trimmed as per facility policy. The DON confirmed the nails were too long and noted that the CNA had attempted to trim them but did not report the issue to a nurse or manager. The resident's care plan indicated dependence due to various health conditions, yet there were no documented refusals of nail care.
Two residents received incorrect enteral feedings due to a mix-up in labeling. A resident with a history of CVA and other conditions was given Glucerna instead of the prescribed Jevity, while another resident with dysphagia and diabetes received Jevity instead of Glucerna. The error was confirmed by a CNA and an LPN, highlighting a failure to follow physician orders and facility policy.
A CNA failed to rinse soap from a resident's body during a bed bath, using only one pan of soapy water for washing. The resident required substantial assistance for bathing, and the facility's policy mandates rinsing with clean water. The CNA admitted to forgetting the rinse water due to nervousness, and the DON confirmed the correct procedure.
Failure to Provide SNF ABN to Resident
Penalty
Summary
The facility failed to provide the Skilled Nursing Facility Advanced Beneficiary Notice of Non-coverage (SNF ABN, CMS-10055 form) to a resident who was discharged from a Medicare Part A stay but remained in the facility. The resident was discharged from Medicare Part A services on February 24, 2025, without exhausting benefit days, and the SNF ABN was not provided because the resident was not picked up under skilled Medicare Part B services. This oversight was confirmed during an interview with the Administrator, who acknowledged that the resident should have received the SNF ABN notice. The facility's policy requires that the SNF Advance Beneficiary Notification and the Notice of Medicare Provider Non-Coverage be provided to Medicare Part A residents no later than two days before the effective date of the end of coverage. However, the facility did not adhere to this policy, as evidenced by the Beneficiary Notification review form completed by the Business Office Manager. This form indicated that the SNF ABN was not provided to the resident, which is a failure to comply with the facility's established procedures for notifying residents of changes in their Medicare coverage.
Failure to Provide Appropriate Fingernail Care
Penalty
Summary
The facility failed to provide appropriate fingernail care to a resident who was dependent on staff for personal hygiene. Observations conducted over three consecutive days revealed that the resident's left hand was contracted, and four of the five fingernails were long and untrimmed. The Director of Nursing (DON) confirmed the nails were excessively long, measuring 1 cm past the nail bed, and acknowledged that this was not an acceptable length. The DON also noted that the certified nursing assistant (CNA) had attempted to trim the nails but found them too thick, yet failed to report this issue to a nurse or manager. A review of the resident's records indicated a significant change in the minimum data set (MDS) assessment, showing the resident was dependent on staff for personal hygiene. The care plan highlighted the resident's dependence due to activity intolerance, fatigue, impaired balance, and limited mobility. Despite this, there were no documented refusals of nail care in the progress notes, and the last recorded bath or shower was on the first day of observation. The facility's policy required staff to trim fingernails during bathing, which was not adhered to in this case.
Improper Enteral Feeding Administration
Penalty
Summary
The facility failed to provide proper enteral feedings for two residents, leading to a deficiency. During an observation, it was noted that Resident #1 was receiving Glucerna at 55 ml/hr, but the tube feeding bottle was labeled with Resident #44's name. Conversely, Resident #44 was receiving Jevity 1.5 at 45 ml/hr, with the bottle labeled with Resident #1's name. This mix-up was confirmed by a Certified Nursing Assistant and a Licensed Practical Nurse, who acknowledged that the residents were receiving the incorrect tube feedings. Resident #1 has a medical history that includes a cerebrovascular accident with hemiplegia, profound intellectual disabilities, cerebral palsy, dysphagia, and aphasia. The physician's orders for Resident #1 specified Jevity 1.5 at 55 ml/hr. Resident #44 has a diagnosis of cognitive communication deficit, dysphagia following a CVA, type two diabetes, and severe protein malnutrition, with physician orders for Glucerna 1.5 at 45 ml/hr. The facility's policy requires that enteral feedings be administered as ordered by the physician, which was not adhered to in this instance.
Failure to Rinse Soap During Resident Bed Bath
Penalty
Summary
The facility staff failed to demonstrate competency in skin care during a partial bed bath observation for a resident. Employee A, a Certified Nursing Assistant, performed the bed bath without rinsing the soap from the resident's body, which is contrary to the facility's policy. The observation noted that Employee A used a single pan of water with soap to wash the resident's chest, underarms, back, genitals, buttocks, and feet, but did not rinse the soap off any of these areas. This was observed during a partial bed bath for a resident who required substantial/maximal assistance for bathing, as indicated in their comprehensive plan of care. During an interview, Employee A acknowledged that the soap should have been rinsed from the resident's body and admitted to forgetting the additional pan for rinse water due to nervousness. The Director of Nursing confirmed that the staff should use two pans of water during a bed bath, one for soapy water and one for rinsing, and that the resident should be rinsed with clean water after bathing with soap. The facility's policy for perineal care also indicated that care should include washing, rinsing, and drying of the skin.
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Illustrative
What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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Illustrative
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Nursing homes near Callaway
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Clifford Chester Sims State Veterans Nursing Home | 2.4 mi | ★★★★★ | 0 | 0 |
| Community Health And Rehabilitation Center | 3.9 mi | ★★★★★ | 5 | 0 |
| St Andrews Bay Skilled Nursing And Rehabilitation | 4.7 mi | ★★★★★ | 3 | 0 |
| Pruitthealth - Panama City | 5.4 mi | ★★★★★ | 1 | 0 |
| Shores Nursing And Rehab Center | 29.8 mi | ★★★★★ | 8 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.