Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Willowbrooke Court At Country House during CMS and state inspections, most recent first.
The facility failed to store food according to professional standards for food service safety. Observations revealed undated trays of cake and sloppy joe in the refrigerator, and undated and uncovered items in the walk-in freezer. These findings were confirmed with the NHA and reviewed at the exit conference with key staff members.
The facility failed to ensure that a resident's medical records were complete and readily accessible. The attending physician's notes for multiple required 60-day visits were not uploaded into the EMR, despite the resident being seen on several occasions. These findings were reviewed with the facility's administrative and clinical staff during the exit conference.
The facility failed to ensure that a resident was seen for the required physician visits. The clinical record showed no documentation of an initial comprehensive visit by the physician after the resident's admission. This was confirmed during interviews and reviewed at the exit conference.
Failure to Store Food According to Professional Standards
Penalty
Summary
The facility failed to ensure food was stored in accordance with professional standards for food service safety. During an initial kitchen tour, it was observed that a quarter tray of cake and a full tray of sloppy joe in the refrigerator were undated. Additionally, in the walk-in freezer, a full tray of frozen dough was not completely covered and undated, a plate with two pieces of cooked chicken was uncovered and undated, and a clear bag of chicken nuggets was undated. These findings were immediately confirmed with the Nursing Home Administrator (NHA) and later reviewed at the exit conference with the NHA, Director of Nursing (DON), Regional Clinical Director, RN Unit Manager, and Assistant Director of Nursing (ADON).
Incomplete Medical Records
Penalty
Summary
The facility failed to ensure that a resident's medical records were complete and readily accessible. Specifically, for one resident, the facility did not upload the attending physician's notes for multiple required 60-day visits into the electronic medical record (EMR). The resident was admitted to the facility on 5/21/20 and had subsequent visits by the attending physician on 1/23/23, 3/27/23, 5/6/23, 6/26/23, 8/28/23, and 10/23/23. However, there was no evidence in the EMR of these encounters or the progress notes by the attending physician. These findings were reviewed with the nursing home administrator, director of nursing, regional clinical director, RN unit manager, and assistant director of nursing during the exit conference on 2/9/24 at 3:30 PM.
Failure to Ensure Required Physician Visits
Penalty
Summary
The facility failed to ensure that a resident was seen for the required physician visits. Specifically, for one resident (R8) out of five reviewed, the clinical record revealed that the resident was admitted on 12/5/23, but there was no documentation of an initial comprehensive visit by the physician. This deficiency was confirmed during a combined interview with the Nursing Home Administrator (E1) and the Regional Clinical Director (E3) on 2/8/24 at 2:03 PM. The finding was also reviewed at the exit conference on 2/9/24 at 3:30 PM with the Nursing Home Administrator (E1), Director of Nursing (E2), Regional Clinical Director (E3), RN Unit Manager (E4), and Assistant Director of Nursing (E5).
What surveyors are citing around you — mapped
All 10 risk areas, ranked with evidence
Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 782 citations issued within 25 miles in the last 12 months — including the 9 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
Every risk area becomes concrete audit steps drawn from real citations at facilities like yours — run them this week, before your window opens.
Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Wilmington
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Stonegates | 0.9 mi | ★★★★★ | 6 | 0 |
| Regal Heights Healthcare & Rehab Center | 3.2 mi | ★★★★★ | 3 | 0 |
| Excelcare At Wilmington Llc | 3.3 mi | ★★★★★ | 2 | 0 |
| Willowbrooke Court At Cokesbury Village | 3.3 mi | ★★★★★ | 0 | 0 |
| Kentmere Rehabilitation And Healthcare Center | 3.5 mi | ★★★★★ | 5 | 0 |
Every risk area ranked, a do-first checklist, and your local survey patterns
Built specifically for Willowbrooke Court At Country House.
100% money-back within 48 hours.
Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.