Above average — CMS composite of the measures below.
The next survey window likely opens around March 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Jeanne Jugan Residence during CMS and state inspections, most recent first.
The facility failed to meet the Delaware Food Code CFPM requirement because only one CFPM was employed, and that person worked only Tuesdays and Thursdays. During the survey, the Dining Services Manager confirmed there was no CFPM present on the other days, and the manager left at 1:00 PM, leaving the facility without CFPM coverage.
Food Storage and Sanitizer Solution Deficiencies: Surveyors observed three turkeys lying on the floor of the outdoor walk-in freezer instead of being stored above the floor, and a red bucket used to sanitize food prep surfaces tested at 0 PPM Quat sanitizer. The findings were confirmed by the Cook and other facility leadership during the exit conference.
A resident with severe left-hand contracture, upper-extremity impairment, and moderate cognitive impairment had a physician order and care plan for a left-hand splint, or stretch gauze wrap if not tolerated, but surveyors repeatedly observed the resident without the ordered device. Staff confirmed the resident had not refused the splint, and the DON stated there was no evidence of refusal for the ordered splint devices and wraps.
The facility failed to complete an annual performance evaluation for a CNA. Review of staff records showed the CNA had a hire date of 3/29/22, but there was no evidence of a performance review for the past year, which was confirmed by HR and discussed with the NHA, DON, and CEO.
Missing Certified Food Protection Manager Coverage
Penalty
Summary
The facility failed to comply with the Delaware Food Code Certified Food Protection Manager requirement because at least one employee serving as the person in charge at the time of inspection was required to be a certified food protection manager, but the facility had only one CFPM. During the survey at approximately 10:00 AM, E8, the Dining Services Manager, stated that E8 was the only CFPM and worked only on Tuesdays and Thursdays, leaving the facility without a CFPM present on the other days. E8 also left at 1:00 PM on 4/7/26. During a later interview at approximately 11:00 AM, E8 confirmed these findings. The deficiency was reviewed with E1, the NHA, E2, the DON, and E3, the CEO, during the exit conference.
Food Storage and Sanitizer Solution Deficiencies
Penalty
Summary
The facility failed to comply with Delaware Food Code storage and sanitation procedures. During observation, three turkeys were found lying on the floor of the outdoor walk-in freezer, rather than being stored in a clean, dry location and at least 6 inches above the floor. During the same survey, the sanitation solution in the red bucket used to sanitize food prep surfaces tested at 0 PPM Quat sanitation level. E8 immediately prepared a new bucket, and retesting showed an appropriate level of 300 PPM. The findings were confirmed during interviews with E8 and E6 (Cook), and later reviewed with E1 (NHA), E2 (DON), and E3 (CEO) at the exit conference.
Failure to Apply Ordered Left-Hand Splint
Penalty
Summary
The facility failed to ensure that ordered devices to support range of motion and prevent further decline were applied for one resident with severe left-hand contracture. R3 had a physician order from 8/22/24 for a short splint to the left hand in the morning and off before supper, with stretch gauze wrap in a figure 8 pattern from the wrist around the palm if the splint was not tolerated. A physical therapy evaluation on 3/25/25 documented severe left-hand contracture, and an annual MDS on 1/13/26 documented impairments to both upper extremities and moderate cognitive impairment. The care plan reviewed on 1/28/26 included the same splint and wrap interventions. Review of the clinical record from 1/1/26 through 4/9/26 showed only one documented refusal of wraps and splints on 3/13/26. However, survey observations on 4/7/26, 4/8/26, and 4/9/26 found R3 without the ordered left-hand splint, including while in the common area and during religious services. On 4/8/26, an LPN observed R3 without the splint and confirmed that R3 had not refused it, then applied the splint. Staff interviews confirmed lack of awareness or lack of evidence that R3 had refused the ordered splint devices and wraps.
Missing Annual Performance Evaluation for CNA
Penalty
Summary
The facility failed to ensure that a performance review was completed at least every twelve months for one CNA, E19, out of five sampled employees. Review of staff performance evaluations on 4/10/26 at 10:00 AM showed that E19 had a hire date of 3/29/22, but there was no evidence of a performance evaluation for the past year. This was confirmed by E4, HR. The finding was discussed with E1, NHA, at 12:00 PM and reviewed again during the Exit Conference with E1, NHA, E2, DON, and E3, CEO at 3:10 PM.
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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Illustrative
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Nursing homes near Newark
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Excelcare At Newark Llc | 3 mi | ★★★★★ | 12 | 1 |
| Encore At Parkside | 3.7 mi | ★★★★★ | 27 | 1 |
| Exceptional Care For Children | 3.7 mi | ★★★★★ | 0 | 0 |
| Newark Manor Nursing Home | 3.8 mi | ★★★★★ | 7 | 0 |
| New Castle Health And Rehabilitation Center | 3.9 mi | ★★★★★ | 13 | 1 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.