Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Maple View Health & Rehabilitation Center during CMS and state inspections, most recent first.
A resident with severe dementia, hypotension, and a history of falls was left unsupervised on the toilet by a nurse aide, despite requiring substantial assistance and being at high risk for falls. The resident attempted to get up alone and fell, with documentation and interviews confirming that direct supervision was not maintained during toileting as required by the care plan and facility policy.
The facility failed to address grievances about food temperatures in a timely manner. Residents reported concerns about cold meals during council meetings, and despite an in-service for staff, no plan was made for non-verbal residents. Observations showed meals served below the required temperature, and staff relied on hand hovering instead of thermometers to check temperatures, contrary to facility policy.
A facility failed to honor a family member's request to have a resident with Alzheimer's out of bed by 11:00 AM for outdoor visits. Despite the care plan and staff awareness, the resident was often still in bed due to incontinence management, delaying transfers. A new nurse aide was unaware of the timing request, and the DON confirmed the expectation for timely transfers.
The facility failed to report allegations of abuse involving two residents to other regulatory agencies as required. One resident reported verbal abuse by an LPN, and another alleged rough treatment and verbal abuse by a nurse aide. Although the state agency and local law enforcement were notified, the facility did not report to other regulatory agencies, as their investigations did not substantiate the claims. Interviews revealed a misunderstanding of reporting requirements, contrary to the facility's policy.
Two residents in the facility did not receive oxygen therapy as prescribed, leading to deficiencies in care. One resident with COPD was found with a nasal cannula not connected to the oxygen machine, which was set incorrectly at 4 liters per minute. Another resident with heart failure and COPD had their oxygen flow rate set at 4 liters instead of the prescribed 2 liters. LPNs were unable to explain these discrepancies, and the facility lacked a specific policy for oxygen administration.
Failure to Provide Adequate Supervision During Toileting for High-Risk Resident
Penalty
Summary
A resident with a history of atrial fibrillation, dementia, congestive heart failure, hypotension, and a recent fall at home was admitted to the facility and identified as being at high risk for falls. The resident's care plan and assessments indicated severely impaired cognition, unsteady gait, and a need for substantial to maximal assistance with toileting and transfers. Despite these documented needs, the resident was left unsupervised on the toilet by a nurse aide, who turned away to attend to bed linens while the resident remained in the bathroom. During this period of unsupervised toileting, the resident attempted to get up from the toilet and subsequently fell. The incident was unwitnessed, but the resident was later found sitting on the floor near the bathroom door. Assessments following the fall indicated no injuries, and the resident was alert but confused. The facility's fall prevention policy required staff supervision for residents at high risk for falls, and the resident's care plan specifically called for one-person assistance during toileting and transfers. Interviews and documentation confirmed that the nurse aide did not maintain direct supervision of the resident during toileting, despite the resident's cognitive impairment and high fall risk. The failure to provide adequate supervision during a high-risk activity directly contributed to the resident's fall, constituting a deficiency in ensuring the environment was free from accident hazards and that adequate supervision was provided to prevent accidents.
Failure to Address Food Temperature Grievances
Penalty
Summary
The facility failed to ensure grievances regarding food temperatures were addressed in a timely manner, as evidenced by observations, interviews, and a review of the facility's grievance file and policy. Residents expressed concerns during Resident Council meetings in February and March 2024 about meals not being served at appropriate temperatures. Despite an in-service education conducted in April 2024 to inform nursing staff to reheat food upon residents' requests, no plan was discussed for non-verbal residents. An interview with a resident in May 2024 revealed that food continued to arrive cold, attributed to delays in staff distributing meals. Observations on May 9, 2024, showed food arriving on the second floor unit at noon, with the last meal served at 12:38 PM. A temperature check of the last tray at 12:40 PM revealed a temperature of 123.8 degrees Fahrenheit, below the normal holding range of 135 degrees Fahrenheit. Interviews with RN #3 and the Director of Nursing Services indicated that staff should ensure food is at the correct temperature before serving, especially for non-verbal or cognitively impaired residents. The facility's policy requires using thermometers to check food temperatures, but the grievance officer admitted to relying on hand hovering to assess temperatures for non-verbal residents.
Failure to Honor Resident's Family Request for Timely Transfer
Penalty
Summary
The facility failed to honor a family member's request to have a resident, diagnosed with early-onset Alzheimer's disease and seizure disorder, out of bed by 11:00 AM. The resident, who is non-verbal and dependent on staff for transfers, was observed still in bed at 11:29 AM, despite the family member's repeated requests to have the resident ready for outdoor visits. The care plan indicated the need for assistance with transfers using a mechanical lift, and staff interviews revealed that the resident is regularly incontinent around 11:00 AM, which influenced the timing of transfers. Staff members, including nurse aides and an LPN, acknowledged the family member's routine visits and preference for having the resident out of bed by 11:00 AM. However, the staff prioritized managing the resident's incontinence episodes before transferring them to a chair, which often delayed the process. A new nurse aide was unaware of the specific timing request, and the Director of Nursing Services confirmed that staff were expected to have the resident out of bed before the family member's arrival, yet this was not consistently achieved.
Failure to Report Allegations of Abuse to Regulatory Agencies
Penalty
Summary
The facility failed to report allegations of abuse involving two residents to other regulatory agencies as required. For Resident #160, who had diagnoses including pancytopenia, alcoholic cirrhosis with ascites, and dementia, an incident occurred where the resident reported verbal abuse by an LPN. The resident alleged that the LPN wished harm upon them during a shift. Although the facility notified the state agency, local law enforcement, and other relevant parties, the investigation concluded that the abuse was not substantiated due to the resident's medical condition. However, the facility did not document notification to other regulatory agencies as required by their policy. In the case of Resident #259, who had dementia, visual hallucinations, and major depressive disorder, the resident alleged rough treatment and verbal abuse by a nurse aide. The facility took immediate action by notifying the local police, suspending the aide, and conducting a body audit, which found no injuries. The state agency was notified within the mandatory reporting window, but the facility did not report the incident to other regulatory agencies, as their investigation did not substantiate the abuse claim. Interviews with facility staff revealed a misunderstanding of the reporting requirements, as the Director of Nursing Services indicated that other regulatory agencies were only notified if abuse was substantiated. This was contrary to the facility's policy, which required reporting all allegations of abuse to other regulatory agencies, regardless of the investigation's outcome. The facility's failure to adhere to its own policy and state-specific guidelines resulted in the deficiency noted by the surveyors.
Failure to Administer Oxygen as Prescribed
Penalty
Summary
The facility failed to administer oxygen as prescribed for two residents, leading to deficiencies in respiratory care. Resident #77, diagnosed with Chronic Obstructive Pulmonary Disease (COPD) and other conditions, was observed with a nasal cannula not connected to the oxygen machine, which was set at 4 liters per minute instead of the prescribed 2-3 liters. The resident expressed shortness of breath during the observation, and the Licensed Practical Nurse (LPN) was unable to explain the discrepancy in the oxygen setting. The resident's care plan and physician's order specified oxygen therapy at 2-3 liters per minute, but these were not followed, resulting in inadequate respiratory support. Similarly, Resident #80, with diagnoses including Chronic Diastolic Heart Failure and COPD, had a physician's order for oxygen at 2 liters per minute for shortness of breath or oxygen saturation levels below 90%. However, the resident's oxygen flow rate was observed at 4 liters per minute. The LPN responsible for the resident's care could not explain the deviation from the prescribed oxygen level. The facility lacked a specific policy for oxygen administration, relying instead on adherence to physician orders, which were not followed in these cases.
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What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Rocky Hill
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Apple Rehab Rocky Hill | 1.5 mi | ★★★★★ | 1 | 0 |
| John L. Levitow Health Care Center | 1.6 mi | ★★★★★ | 0 | 0 |
| 60 West | 1.8 mi | ★★★★★ | 0 | 0 |
| Jefferson House | 3 mi | ★★★★★ | 0 | 0 |
| Bel-air Manor Nursing & Rehabilitation Center | 3.4 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.