Totally Kids Specialty Healthcare - Sun Valley
Inspection history, citations, penalties and survey trends for this long-term care facility in Sun Valley, California.
- Location
- 10716 La Tuna Canyon Road, Sun Valley, California 91352
- CMS Provider Number
- 555815
- Inspections on file
- 30
- Latest survey
- March 23, 2026
- Citations (last 12 mo.)
- 23
Citation history
Health deficiencies cited at Totally Kids Specialty Healthcare - Sun Valley during CMS and state inspections, most recent first.
A resident with multiple congenital conditions, a tracheostomy, and moderately impaired cognition, on a regular diet with pureed texture, did not receive all items listed on the facility’s lunch menu. The posted menu called for a turkey burger on a bun with lettuce, tomato, sweet potato fries, pea and cheese salad, chilled peaches, and 1% milk, but the meal card and tray contained only pureed turkey, peas, and peaches with water. The DS reported omitting the bun based on an undocumented belief that the resident did not like bread and admitted failing to provide lettuce, tomato, sweet potato fries, cheese in the peas, and milk because the menu was not checked while rushing, contrary to facility menu guidelines.
The facility failed to submit direct care staffing information based on payroll data for the first quarter of 2024. The CASPER PBJ Staffing Report review showed missing data for this period. The Financial Coordinator claimed to have submitted the reports quarterly but did not retain copies or provide documentation for the specified dates. The Administrator in Training confirmed the FC's responsibility for submission but could not provide proof of submission to CMS.
The facility failed to develop comprehensive person-centered care plans for six residents, leading to potential inadequate care. A resident at risk for pressure injuries, another with bladder incontinence, and two on anticonvulsant medications lacked appropriate care plans. Additionally, a resident on a toileting program and another at high fall risk did not have care plans addressing these needs. The absence of these care plans was confirmed by the DON, highlighting the importance of care plans in guiding staff interventions.
A facility failed to properly store medications, leaving two medication carts unlocked and unattended, risking unauthorized access. Opened olopatadine hydrochloride vials were not discarded after 30 days for a resident with severe disabilities, and an expired antibiotic was not removed from a cart for a resident with epilepsy. Staff acknowledged these oversights, which compromised medication safety.
A resident with cerebral palsy and contractures did not receive prescribed PROM exercises, as indicated by missing documentation in the Restorative Treatment Record. Interviews with staff confirmed the lack of documentation, which is considered as the treatment not being performed. Additionally, the facility failed to develop a person-centered care plan for the resident's contracture management, contrary to its policies.
A resident with severe cognitive impairment and a physician's order to wear a soft helmet when out of the crib was observed without the helmet, placing them at risk for injury. The facility's policy required all physician orders to be followed, but staff failed to ensure the resident's safety by not adhering to this order.
A facility failed to follow physician orders for a resident with bladder incontinence by not applying warm compresses and performing bladder massages before catheterization. The resident, in a vegetative state, required specific interventions when bladder scans showed over 300 ml of urine. Records showed multiple instances where these interventions were not documented, confirmed by interviews with staff, indicating a failure to adhere to care protocols.
The facility failed to document the output of two residents, both dependent on enteral feeding, as required by policy. This lack of documentation, confirmed by the DON, is crucial for monitoring hydration and preventing dehydration or fluid overload.
A facility failed to follow its enteral tube feeding policy for a resident with a GT by not labeling the y-connector with the date it was last changed. This was observed during medication administration, where the LVN confirmed the oversight. The resident, with severe medical conditions and total dependence on staff, was at risk due to this non-compliance. The DON also acknowledged the requirement for weekly changes and labeling to prevent infection.
A facility failed to change and label the ventilator humidifier water bottle for a resident requiring mechanical ventilation, as per policy. The resident, with a history of cerebral palsy and anoxic brain damage, was dependent on staff for all ADLs. The oversight was confirmed by a Respiratory Care Practitioner and the Respiratory Department Supervisor, who noted the increased risk of infection due to this deficiency.
A facility failed to ensure a specific indication was written for an antibiotic order for a resident, as required by their medication administration policy. The order for Augmentin lacked a specific diagnosis, which was confirmed by the Infection Preventionist and DON as incomplete. This deficiency placed the resident at risk of receiving inappropriate care due to inaccurate medical records.
The facility's Arbitration Agreement failed to include a venue selection suitable for both the resident and the facility, compromising the fairness of the arbitration process. This omission was confirmed by the Social Service Director, and the Administrator in Training was unaware of this requirement.
A facility failed to follow its Sterile Tracheal Suction policy when a Respiratory Care Practitioner did not remove non-sterile gloves before donning sterile gloves during a procedure on a resident with a tracheostomy. This oversight, confirmed by the Respiratory Department Supervisor, had the potential to increase the risk of healthcare-acquired infections for the resident, who was dependent on staff for all activities of daily living.
Failure to Follow Menu and Provide All Planned Food Items for a Pureed Diet
Penalty
Summary
Surveyors identified a deficiency in which the facility failed to follow the planned menu and provide all menu items to a resident receiving a regular diet with pureed texture. The resident had diagnoses including septo-optic dysplasia of the brain, multiple congenital malformations, and a tracheostomy, and an MDS showing moderately impaired cognition with a need for staff assistance with eating and oral hygiene. The facility’s weekly menu for the relevant lunch meal listed a turkey burger on a hamburger bun with lettuce leaf, tomato slices, sweet potato fries, pea and cheese salad, chilled peaches, and 1% milk. However, the resident’s meal card for that lunch only listed turkey burger, peas, peaches, and water. During kitchen observations, the Dietary Supervisor (DS) prepared and pureed a turkey patty, peas, and peaches, and then assembled the resident’s tray with only those three pureed items. When the tray was later observed in the resident’s room, it did not include a hamburger bun, lettuce leaf, tomato slices, sweet potato fries, pea and cheese salad (including cheese), or 1% milk as specified on the menu. In interview, the DS stated she did not serve the bun because she believed the resident did not like bread, but acknowledged there was no documentation of this preference in the resident’s nutritional assessment and that the bun should have been served because it was on the menu. The DS further stated she did not serve the lettuce, tomato slices, sweet potato fries, or cheese with the peas because she had not checked the menu and was in a rush, despite facility policy requiring foods to be prepared according to the menu and the DFNS to supervise meal preparation and service to assure the menu is followed and diet orders are implemented.
Failure to Submit Staffing Data for Q1 2024
Penalty
Summary
The facility failed to electronically submit direct care staffing information daily, based on payroll data, for the first quarter of 2024. This deficiency was identified during a review of the Certification and Survey Provider Enhanced Report (CASPER) payroll-based Journal (PBJ) Staffing Report, which indicated that the facility did not submit the required data for the period from January 1, 2024, through March 31, 2024. During an interview, the Financial Coordinator (FC) stated that she submitted the Staffing Data report every quarter for 2024 but did not keep copies of the PBJ Reports. Although she received electronic confirmation of data submission, she could not provide documentation for the staffing report submission for the specified dates. The Administrator in Training (AIT) confirmed that the FC was responsible for submitting the CASPER PBJ Staffing Report to CMS but was also unable to provide proof of submission for 2024.
Failure to Develop Comprehensive Care Plans for Residents
Penalty
Summary
The facility failed to develop and implement comprehensive person-centered care plans for six residents, leading to potential inadequate care. Resident 16, who was at risk for developing pressure injuries, did not have a care plan addressing this risk despite being immobile and having a stage one pressure injury. The MDS nurse acknowledged the absence of a long-term care plan for pressure injury prevention, which is crucial for addressing the resident's needs and preventing further skin injuries. The Director of Nursing (DON) confirmed the lack of a care plan and highlighted the potential outcome of inadequate care and monitoring. Resident 27, diagnosed with quadriplegia and bladder incontinence, also lacked a comprehensive care plan addressing bladder incontinence. The resident required intermittent catheterization, as ordered by the physician, but no care plan was developed to guide staff in providing the necessary care. The DON confirmed the absence of a person-centered care plan for bladder incontinence, which could lead to a lack of care and inability to implement specific services required by the resident. Additionally, Residents 22 and 24, who were on anticonvulsant medications, did not have care plans addressing their medication use. The MDS nurse and DON acknowledged the oversight, noting the importance of care plans in providing specific interventions for residents on high-risk medications. Resident 13, on a bowel and bladder toileting program, and Resident 39, at high risk for falls, also lacked care plans addressing these needs. The absence of these care plans was confirmed by the DON, who emphasized the importance of care plans in guiding staff interventions and preventing adverse outcomes.
Medication Storage Deficiencies in LTC Facility
Penalty
Summary
The facility failed to ensure that drugs and biologicals were stored in accordance with accepted professional principles. Two medication carts were left unlocked and unattended, posing a risk of unauthorized access and contamination. On one occasion, a Respiratory Therapist left a medication cart unlocked while stepping into another room, and on another occasion, a Licensed Vocational Nurse left a cart with prepared medications in syringes unattended while using the restroom. Both staff members acknowledged that the carts should not have been left unattended, as it compromised the safety of the medications. The facility also failed to discard opened olopatadine hydrochloride solution vials after 30 days of opening for a resident with severe intellectual disabilities and cervical spinal cord injury. The resident was dependent on staff for all activities of daily living and received the eye drops twice daily. During an inspection, two opened vials of the solution were found in the medication cart without a beyond-use date, and the Licensed Vocational Nurse confirmed that they should have been discarded after 30 days. Additionally, the facility did not remove an expired antibiotic, nitrofurantoin, from the medication cart for a resident with epilepsy and spastic quadriplegic cerebral palsy. The resident was dependent on staff for personal care and had been receiving the antibiotic for a urinary tract infection. The medication was found in the cart three days past its expiration date, and the Licensed Vocational Nurse acknowledged that it should have been removed to prevent accidental administration of an expired medication.
Failure to Provide PROM Exercises and Develop Care Plan for Resident with Contractures
Penalty
Summary
The facility failed to provide appropriate care for a resident with limited range of motion (ROM) by not administering Passive Range of Motion (PROM) exercises as ordered by the physician. The resident, who was admitted with diagnoses including cerebral palsy and contractures of the elbow and wrist, had physician orders for PROM exercises to be performed on both upper and lower extremities twice daily. However, the Restorative Treatment Record showed multiple instances where these exercises were not documented, indicating they may not have been performed. Interviews with the Licensed Vocational Nurse (LVN) and the Director of Nursing (DON) confirmed the lack of documentation for the PROM exercises on several dates. The LVN acknowledged that if the treatment was not documented, it was considered not done, and the DON emphasized the importance of these exercises in preventing the worsening of the resident's contractures. Additionally, it was revealed that the facility did not develop a person-centered care plan for the resident's contracture management, which is crucial for monitoring the resident's condition and ensuring adequate care. The facility's policies and procedures require that ROM exercises be documented immediately after being performed, and any gaps in documentation are not acceptable. The lack of documentation and the absence of a care plan for the resident's contracture management highlight deficiencies in the facility's adherence to its own policies, potentially leading to inadequate care for the resident.
Failure to Ensure Resident Wore Required Safety Helmet
Penalty
Summary
The facility failed to ensure that a resident with a physician's order to wear a soft helmet when out of the crib was wearing the helmet, placing the resident at risk for injury. The resident, admitted on February 1, 2018, had diagnoses including congenital malformations and required attention to a tracheostomy. The Minimum Data Set (MDS) dated February 1, 2024, indicated the resident had severely impaired cognitive skills and required varying levels of assistance with daily activities. On December 28, 2024, the resident was observed ambulating independently in the activities room without wearing the required helmet. A registered nurse confirmed that the resident should have been wearing the helmet for safety reasons and stated that it was the responsibility of all staff to ensure compliance with the physician's order. The facility's policy, dated February 5, 2023, indicated that all physician orders should be carried out completely and in a timely manner, which was not adhered to in this instance.
Failure to Follow Physician Orders for Bladder Incontinence Care
Penalty
Summary
The facility failed to provide appropriate treatment and services for a resident with bladder incontinence, specifically by not adhering to physician orders for warm compress application and bladder massage prior to in and out catheterization. The resident, who was in a persistently vegetative state and dependent on staff for all care, had a history of anoxic brain damage, epilepsy, and urinary infections. Physician orders required a bladder scan four times a day, and if 300 ml or more of urine was detected, a warm compress and bladder massage were to be performed before catheterization. The Treatment Administration Records (TAR) for the resident indicated multiple instances where the bladder scan showed more than 300 ml of urine, yet there was no documentation of the warm compress and bladder massage being performed, nor the subsequent catheterization as ordered. Specifically, on several dates, the records showed significant urine retention, but the required interventions were not documented, indicating a failure to follow the physician's orders. Interviews with the Licensed Vocational Nurse (LVN) and the Director of Nursing (DON) confirmed that the staff did not document the necessary interventions or catheterizations in the resident's records. The facility's policies required documentation of all treatments and adherence to physician orders, which was not followed in this case, potentially increasing the resident's risk for urinary tract infections.
Failure to Document Resident Output
Penalty
Summary
The facility failed to implement its policy on intake and output documentation, which led to a deficiency in monitoring the hydration status of two residents, Resident 18 and Resident 8. Resident 18, who was admitted with conditions including spastic diplegic cerebral palsy, tracheostomy, and gastrostomy, was found to have no documented evidence of total output every shift as required by the facility's policy. The Director of Nursing (DON) confirmed the absence of documentation in Resident 18's Treatment Administration Record (TAR) for December 2024, which is crucial for monitoring hydration and preventing dehydration, especially given the resident's dependence on enteral feeding and issues with constipation. Similarly, Resident 8, diagnosed with spastic quadriplegic cerebral palsy and also dependent on enteral feeding, had no documented output records in their TAR for the same period. The DON acknowledged the lack of documentation, which is essential for assessing the resident's hydration status and preventing fluid overload. The facility's policy, reviewed in August 2023, mandates that the charge nurse evaluate and document each resident's intake and output every shift to ensure adequate hydration, which was not adhered to in these cases.
Failure to Label GT Y-Connector as per Policy
Penalty
Summary
The facility failed to adhere to its enteral tube feeding policy and procedure for a resident with a gastrostomy tube (GT). The deficiency was identified during an observation of medication administration, where it was noted that the y-connector of the resident's GT was not labeled with the date it was last changed. This oversight was confirmed by the Licensed Vocational Nurse (LVN) who administered the medication and acknowledged that the y-connector should be changed every Sunday and labeled accordingly. The absence of a date on the y-connector label indicated non-compliance with the facility's policy, which requires labeling to ensure timely changes and prevent microbial growth. The resident involved had a history of severe medical conditions, including encephalopathy, respiratory failure, and cerebral palsy, and was totally dependent on staff for all activities of daily living. The facility's Director of Nursing (DON) also confirmed the requirement for the y-connector to be changed weekly and labeled to prevent infection risks. The facility's policy on medication administration via enteral feeding tubes emphasizes the importance of maintaining cleanliness and safety, further underscoring the deficiency in this instance.
Failure to Change and Label Ventilator Humidifier Water Bottle
Penalty
Summary
The facility failed to provide appropriate respiratory care for a resident, identified as Resident 22, who required mechanical ventilation. The deficiency was identified when it was observed that the aerosol/ventilator humidifier water bottle connected to the resident was not labeled with the date it was last changed. According to the facility's policy, the humidifier water bottle should be changed every three days and labeled with the date of change. This oversight was confirmed during an observation and interview with a Respiratory Care Practitioner, who acknowledged that the lack of labeling and timely change could lead to a respiratory infection. Resident 22 had a history of cerebral palsy, anoxic brain damage, and convulsions, and was totally dependent on staff for all activities of daily living. The resident's care plan emphasized the importance of remaining free from complications related to ventilator dependence, including upper respiratory infections. The facility's policy, last reviewed in 2018, required that all respiratory equipment be dedicated to individual residents and maintained according to specific guidelines, including the regular changing and labeling of humidifier water bottles. The failure to adhere to these guidelines was further corroborated by the Respiratory Department Supervisor, who noted the increased risk of healthcare-acquired infections due to this oversight.
Incomplete Antibiotic Order Lacks Specific Diagnosis
Penalty
Summary
The facility failed to maintain complete and accurate medical records for one of the sampled residents by not ensuring a specific indication was written for an order of Augmentin, an antibiotic. This oversight was identified during a review of the resident's medical records, which showed an order for Augmentin ES-600 oral suspension to be administered via gastrostomy tube twice a day for seven days. However, the order lacked a specific diagnosis or infection that the medication was intended to treat, which is a requirement for antibiotic orders. Interviews with the Infection Preventionist and the Director of Nursing confirmed that the physician's order was incomplete, as it did not specify the infection being targeted by the antibiotic. The facility's policy on medication administration requires that physician-ordered medications include the proper resident name, medication, dosage, time, route, and rationale. The absence of a specific diagnosis in the antibiotic order placed the resident at risk of not receiving appropriate care due to inaccurate medical information.
Arbitration Agreement Lacks Venue Selection
Penalty
Summary
The facility failed to provide an Arbitration Agreement that included the selection of a venue suitable for both the resident or their representative and the facility, which is necessary to ensure a fair arbitration process. During a review of the facility's Arbitration Agreement, it was found that the agreement did not specify a neutral venue that would meet the needs of both parties involved. This was confirmed during an interview with the Social Service Director, who acknowledged the omission. Additionally, the Administrator in Training was unaware of the requirement for the Arbitration Agreement to include a suitable venue for both parties.
Failure to Follow Sterile Tracheal Suction Protocol
Penalty
Summary
The facility failed to implement its policy on Sterile Tracheal Suction, which led to a deficiency in infection prevention and control. During an observation, Respiratory Care Practitioner 2 (RCP 2) did not remove non-sterile gloves before donning sterile gloves while performing a sterile tracheal suction on Resident 4. This action was contrary to the facility's policy, which requires the removal of non-sterile gloves before applying sterile gloves to maintain a sterile field. RCP 2 was unaware of this requirement, as confirmed during an interview. Resident 4, who was admitted with diagnoses including encephalopathy and chronic respiratory failure, had a tracheostomy in place and was totally dependent on staff for all activities of daily living. The resident's care plan required regular assessment and suctioning for excessive secretions. The failure to follow proper glove protocol during the suction procedure had the potential to increase the risk of healthcare-acquired infections for Resident 4, as noted by the Respiratory Department Supervisor.
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Surveyors found multiple food safety deficiencies, including a cook preparing food without a beard restraint and a dietary aide with hair exposed outside a hairnet, contrary to facility policy requiring full hair coverage. The kitchen stove and oven had thick accumulations of grease, dark deposits, and sticky dust and oil residue on interior and exterior surfaces, indicating inadequate cleaning and sanitization. An opened bag of brown sugar was also found unsealed, unlabeled, and undated, despite facility policy requiring all food items to be labeled with the product name and use-by or discard date.
Surveyors found that the facility did not obtain or properly document informed consent for psychotropic medications for multiple residents. Several residents with depression, anxiety, bipolar disorder, and schizophrenia were receiving drugs such as sertraline, lorazepam, divalproex, trazodone, risperidone, escitalopram, lithium, chlorpromazine, haloperidol (including long-acting injectable), and Zyprexa without evidence that informed consent was obtained before initiation or dose changes. In some cases, consent forms were completed only after psychotropic medications had already been ordered and administered, and in others, no consent documentation existed at all, despite facility policies requiring informed consent prior to starting or increasing psychotropic therapy.
Surveyors identified a medication error rate of 17.14% during observed med passes, with multiple instances of nurses not following prescriber orders. One resident received only half the ordered dose of divalproex and in capsule form instead of the prescribed delayed-release tablet, while another was given gabapentin in capsule form instead of the ordered tablet. A G-tube resident was given ferrous sulfate instead of ordered iron glycinate, did not receive ordered docusate, and had eight medications administered via G-tube without required water flushes between each medication. Another resident did not receive a scheduled dose of quetiapine during the afternoon med pass. The report notes these failures resulted in medications not being administered according to physician orders and created potential for reduced therapeutic effect and G-tube blockage.
A resident with a history of cerebral infarction, schizophrenia, and depression was observed seated in a wheelchair during a lunch meal while a CNA stood over her and fed her with a spoon, contrary to facility policy requiring staff to sit at the resident’s eye level. The CNA later acknowledged she was expected to obtain a chair and sit beside the resident for comfort, and the DSD confirmed that staff are required to position themselves at eye level and not stand over residents when providing feeding assistance, as outlined in the facility’s dignity and meal-assistance policies.
A resident with schizophrenia had a PRN order for Zyprexa (olanzapine) 10 mg IM every 8 hours as needed for aggression renewed for an additional 14 days without a physician evaluation, contrary to facility policy and federal requirements. The DON confirmed there was no evaluation by the attending physician or prescriber before renewing the PRN antipsychotic order, despite the policy stating that PRN antipsychotic medications cannot be renewed without such an evaluation and documented appropriateness. Surveyors determined this resulted in an unnecessary psychotropic medication order.
Surveyors found that MDS assessments for two residents receiving antipsychotic medications contained incorrect dates for when prescribers had documented gradual dose reduction (GDR) as contraindicated. During interviews and record reviews, the MDSC confirmed that the GDR dates entered in Section N of the MDS did not match the dates in the residents’ plan of care notes, and acknowledged the need for correction. The MDSC and DON both stated that the MDS must accurately reflect the resident’s status to ensure services are based on current information, consistent with the facility’s policy that comprehensive MDS assessments are used to develop and revise person-centered care plans.
The facility failed to develop and implement an individualized care plan after a resident with gait and mobility abnormalities experienced an unwitnessed fall while getting out of bed. The resident reported the fall, and nursing staff, including an LVN, an RN, and the MDS coordinator, confirmed the incident and acknowledged that no short-term fall-related care plan or interventions were documented. This was inconsistent with facility policies requiring comprehensive person-centered care plans and fall risk management interventions based on assessment findings.
A resident had an order for PRN tramadol 50 mg for severe pain, and the controlled substance record showed that tablets were removed from stock on two occasions, but the MAR did not show that tramadol was administered on those dates. During interviews, an LVN acknowledged missing MAR documentation, and other nursing staff, the DSD, and the DON all stated that controlled substances were supposed to be documented on both the CSR and MAR and that the records should match. The facility’s medication administration policy required documentation immediately after administration, which was not followed in this case, resulting in inaccurate accountability of a controlled medication.
Surveyors found that a used urinal containing bloody urine was left on a resident's bedside table on multiple occasions, positioned next to a water pitcher and an empty food tray, with bloody urine visible on the outside and the lid open. A CNA confirmed the urinal should not have been stored there. The facility's infection control policy, as acknowledged by the IP, was not followed in this situation, resulting in a failure to maintain a safe and sanitary environment under the IPCP requirements.
Two residents with dementia, schizoaffective disorder, and major depressive disorder, both with moderately impaired cognition and needing moderate ADL assistance, were found unclothed together in one resident's bed. One resident later stated she did not want sexual activity and did not consent, while the other resident could not recall the encounter. An LVN reported that both residents verbally consented at the time but acknowledged no assessment had been done to determine their capacity to consent to sexual activity. The DON identified the incident as sexual abuse and confirmed that allowing sexual activity without prior capacity assessment was inconsistent with facility policy and that the resident was not protected from sexual abuse.
Unsanitary Food Handling, Equipment, and Storage Practices in Kitchen
Penalty
Summary
Surveyors identified a deficiency in food safety practices related to employee hygiene and equipment cleanliness in the facility’s kitchen. During an observation, one cook was preparing food without a beard restraint, and a dietary aide had bangs exposed outside of a hairnet while working. In an interview, the Assistant Dietary Services Supervisor (ADSS) stated that kitchen staff were required by facility policy to have their hair completely covered and to wear hair nets and beard restraints properly. Review of the facility’s policy titled “Preventing Foodborne Illness - Employee Hygiene and Sanitary Practices” confirmed that hair nets or caps and beard restraints must be worn to keep hair from contacting exposed food, clean equipment, utensils, and linens. Additional observations showed that the stovetop and oven were not maintained in a sanitary condition. The stove was covered with a thick, crusty layer of brown and black grease. The oven’s interior and exterior surfaces, including the door and handle, were coated with thick, heavy buildup of old grease and dark deposits, and the bottom of the oven had a layer of sticky dust and oil residue. The ADSS verified these conditions and acknowledged that the stove and oven required cleaning. Surveyors also found an opened, unsealed bag of brown sugar that was unlabeled and undated. The ADSS confirmed it should have been labeled and dated, and review of the facility’s “Food Storage (Dry, Refrigerated, and Frozen)” policy indicated that all food items must be labeled with the name of the food and the date by which it should be sold, consumed, or discarded.
Plan Of Correction
F812 A. How corrective action will be accomplished for those residents found to have been affected by the deficient practice. On 04/13/2026, Cook #1 immediately donned a beard restraint and ensured it was properly secured. The Dietary Aide immediately adjusted the hairnet to fully contain all hair, including bangs/fringe, prior to resuming food service duties. Both staff members were re-educated on facility grooming and infection control standards related to safe food handling. On 04/13/2026, the opened unsealed bag of brown sugar was immediately discarded. All dry storage items were reviewed for labeling, dating, sealing, and proper storage. Any items identified as unlabeled, undated, damaged, or improperly stored were immediately corrected or discarded. On 04/17/2026, the Administrator and the Registered Dietician conducted an immediate inspection of the kitchen and food service areas. No evidence of resident illness, food contamination, or foodborne outbreak related to the cited deficient practice was identified. On 04/17/2026 the Licensed Nurses conducted visual observation of all residents for any signs or symptoms of gastrointestinal distress, nausea, vomiting, diarrhea, fever, or other concerns. No adverse findings were noted. On 04/27/2026 the stove, oven interior, oven exterior surfaces, handles, and surrounding affected kitchen equipment were deep cleaned, degreased, sanitized, and returned to a clean operating condition. B. How the facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: On 04/17/2026 the Registered Dietitian and assistant dietary supervisor completed a comprehensive audit of all kitchen staff for compliance with hair restraints, beard restraints, hand hygiene, and sanitary food handling practices. On 04/17/2026 all food storage items were reviewed to ensure procedures were properly labeled, dated, sealed, rotated, and stored in accordance with facility policy and safe food handling standards. On 04/28/2026 a full kitchen sanitation audit was completed to inspect all cooking equipment, ovens, stovetops, food contact surfaces, dry storage, refrigerators, freezers, shelving, and small wares for cleanliness and sanitation. No other deficient findings identified during the audits. C. What measures will be put into place or what systemic changes the facility will make to ensure the deficient practice does not recur: On 04/16/2026 the Administrator conducted an in-service education to dietary staff and cooks regarding: Proper use of hairnets, beard restraints, and personal hygiene during food preparation. Routine cleaning and sanitizing requirements for all kitchen equipment and food contact surfaces. Dry goods storage requirements, including sealing, labeling, dating, and stock rotation. Responsibility to immediately report sanitation concerns to the Dietary Manager and Administrator. On 04/17/2026 the facility developed and implemented a Dietary Sanitation / Food Safety Daily Audit Log (Food Procurement, Storage, Preparation & Service – Sanitary Compliance). This tool is utilized daily by the Dietary Supervisor or designee to conduct routine audits and ensure ongoing compliance with food safety and sanitation standards. D. How the facility will monitor its corrective actions to ensure the deficient practice is being corrected and will not recur: Beginning 04/20/2026 the assistant Dietary Services Manager will conduct an audit weekly x 4 weeks, Monthly x 3 months or until substantial compliance is achieved using the Kitchen Sanitation & Food Safety Audit Tool to ensure compliance. Any findings will be addressed promptly. Audit results will be presented by the Administrator to the Quality Assurance and Performance Improvement (QAPI) Committee monthly for three (3) months. The QAPI Committee will review trends, ensure sustained compliance, and implement additional interventions as necessary Date of completion: 05/08/2026
Failure to Obtain and Document Informed Consent for Psychotropic Medications
Penalty
Summary
Surveyors identified a deficiency related to residents’ rights to be informed and to make treatment decisions when the facility failed to obtain and/or document informed consent for psychotropic medications for five sampled residents. The facility’s own policies required informed consent prior to initiation or dose increase of psychotropic drugs, with documentation of the discussion, understanding, and consent or refusal in the medical record. During interviews, the DON acknowledged that informed consent was supposed to be obtained before starting psychotropic medications or increasing doses, but records did not show that this occurred as required. For one resident with depression, anxiety, bipolar disorder, and multiple psychotropic prescriptions (sertraline, lorazepam, divalproex, and trazodone), review of psychotropic informed consent forms dated over several months showed no evidence of consent for the ordered doses of these medications, and the DON confirmed there were no additional consents. Another resident with schizophrenia had an order for risperidone, but the only documented psychotherapeutic drug informed consent was dated after the initial medication order, indicating consent was obtained after treatment had already begun. A third resident with depression and schizophrenia was receiving escitalopram, lithium carbonate, chlorpromazine, and haloperidol, including an additional lithium order, and the DON stated there was no documented informed consent for any of these psychotropic medications. For a fourth resident with an order for long-acting injectable haloperidol decanoate, the DON reported that the facility did not have documented informed consent for this psychotropic medication. For a fifth resident with schizophrenia, the physician ordered intramuscular Zyprexa 10 mg every eight hours as needed, and subsequent physician orders confirmed this regimen; however, the psychotherapeutic drug informed consent form was dated after the initial orders, again showing that consent was obtained only after the medication had been ordered. These findings collectively demonstrated that the facility did not ensure informed consent was obtained and documented in advance of initiating or changing psychotropic medication regimens, as required by regulation and facility policy.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F552-Right to be informed/Make Treatment Decisions. How Corrective action will be accomplished for those residents found to have been affected by this practice. Resident #36-Informed consents for all the psychoactive medications were updated. For dates, please refer to the attachment of informed consents. On 4/3/26 Resident #53-Informed Consent for Risperdal was reviewed by [R] DNP. It did reflect the correct information with the exception of the date. On 4/13/26 Resident #41-Informed consents for all of the psychoactive medications were obtained and updated by [R] DNP. On 4/14/26 Resident #21-Informed consent for Haldol was obtained and updated by [R] DNP. On 3/28/26 Resident #1- Informed consent for Zyprexa was reviewed and adjusted for the increase in dosage by [R] DNP. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents in the facility have the potential to be affected. Based on the QAPI that the facility had developed in early March of 2026, all the residents who are on Psychoactive meds have been audited for current informed consents and all will be completed by May 9th, 2026. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: Licensed staff have been in-serviced on 4/1/26 - 5/1/26 by Director of Nursing regarding the process of completing Informed Consents for residents with Psychoactive meds. On 4/20/2026 The DON/Designee will review any new order for Psychoactive medication on a daily basis to ensure that : Documenting the informed consents are obtained verified to protect resident rights, promote safety, and facilitate appropriate use of the medications. Document the discussion, resident/representative understanding, and consent/refusal in the medical record. Initiation or dose increase; prescriber obtains the consent before administration. In addition, Medical records designee/MRD shall review/audit for compliance on monthly basis. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur. The Findings from the Medical records audit will be given to DON and presented to the monthly QAA committee for review and to ensure sustained compliance monthly for 3 months, then every 6 months, then annually until compliance is met and sustained. Completion Date :5/8/2026
High Medication Error Rate and Failure to Follow Physician Orders During Med Pass
Penalty
Summary
The deficiency involves the facility failing to maintain a medication error rate below 5%, with surveyors calculating a 17.14% error rate based on six errors out of 35 observed opportunities during medication administration for four residents. For one resident, an LVN administered only 250 mg of divalproex in capsule form instead of the ordered 500 mg of divalproex delayed-release tablets prescribed twice daily for bipolar disorder. The LVN later confirmed that the resident was supposed to receive 500 mg of the delayed-release tablet formulation. Another resident with an order for gabapentin 100 mg tablets twice daily for nerve pain was given a 100 mg gabapentin capsule instead of the ordered tablet. The LVN acknowledged administering the capsule and confirmed that the order specified a tablet dosage form. A different resident with a G-tube had an order for iron glycinate oral liquid, 7.5 ml via G-tube once daily as a supplement, but was instead given ferrous sulfate liquid. The LVN confirmed that iron glycinate was ordered and that ferrous sulfate was administered in its place, meaning the ordered iron glycinate was not given. For the same G-tube resident, the LVN prepared three liquid medications (ferrous sulfate, valproic acid, and levetiracetam) but did not prepare or administer the ordered docusate liquid 10 ml via G-tube twice daily for constipation during the observed pass, and confirmed that the docusate was not given. During the G-tube medication administration, the LVN flushed the tube with 30 ml of water before starting and 30 ml after all medications were given but did not flush the tube between each of the eight medications, contrary to facility policy requiring water flushes between medications. In a separate observation, another resident with an order for quetiapine 200 mg by mouth twice daily at 8:00 AM and 4:00 PM did not receive the scheduled 4:00 PM dose during the observed medication pass; the LVN confirmed that quetiapine was not administered even though it was due at that time. The report states these failures resulted in medications not being given according to physician orders and had the potential for residents not to receive the full therapeutic effect of medications and for blockages to develop in the G-tube resident’s feeding tube.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F759- Free of Medication Errors Rts 5 percent or more. How Corrective action will be accomplished for those residents found to have been affected by this practice. Resident #28-Order for Divalproex was Reviewed. On 4/14/26 Residents received 250 mg instead of 500mg. MD was notified and informed the same day. No new orders and to continue with same dosage. No adverse reaction was noted from this. Resident #7- On 4/14/26 the order for Gabapentin tablet was changed to capsule as per MD order. There was no adverse reaction noted from resident receiving the capsule format vs. the tablet format. Resident #6- On 4/14/26 Resident's MD was notified about the incorrect type of Iron supplement order. The order was clarified to Ferrous Sulfate Oral Solution 220mg/5ml give 7.5 ml via G-tube QD instead of Glycinate. In addition, the MD was notified about resident not receiving Docusate. No new orders were given. Resident did not show any adverse reaction from missing this medication. LVN #5 - On 4/15/26 LVN 5 was in-serviced by DON regarding all prescribed medication will be administered correctly and in accordance with the prescribers order. Also to ensure that the correct formulation of medication, such as capsule vs. Tablet, will be administered correctly as prescribed by the MD. In addition, she was educated on proper way of administering medication via GT and the importance of flushing with 15 ml of water in between administration of each medication. Resident #40- On 4/14/26 the MD was notified about resident not receiving Seroquel at 4pm on 4/14/26. No new orders were given. Resident did not show any adverse effects from not receiving this dose. LVN#3- was in-serviced by DON on 4/15/26 regarding not omitting any scheduled medications that have been ordered. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All residents have potential to be affected by this practice. The residents' medication administration records were reviewed by DON, and no other residents were affected by this practice. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: Licensed were in-serviced by DON on 4/15/2-26 – 5/1/26 regarding medication administration of all medications orally and via GT based on facility pharmacy Policy and Procedures. DON/Designee will conduct a GT medication administration pass/check off weekly for the first month on random shifts. Then the Pharmacy consultant will come monthly for 6 months to audit GT medication administration. All the new orders shall be reviewed daily by clinical IDT members for correct dose, root, and diagnosis. The MRD shall audit for medication administration completion on daily bases to assure that compliance is achieved. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur. The DON shall review the weekly audits/ monthly audits and present any issues to monthly QAA meeting for further interventions to assure compliance every 3 months Completion Date :5/8/2026
Failure to Maintain Resident Dignity During Feeding Assistance
Penalty
Summary
The facility failed to ensure a resident was treated with dignity and respect during mealtime when a CNA provided feeding assistance while standing over the resident. The resident, who had been admitted with diagnoses including cerebral infarction, schizophrenia, and depression, was seated in a wheelchair in her room during a lunch meal. At that time, the CNA remained standing and continued to feed the resident with a spoon from a standing position rather than positioning herself at the resident’s eye level. During an interview, the CNA acknowledged that she was expected to obtain a chair and sit beside the resident while assisting with meals and stated that sitting at eye level was important for resident comfort. The Director of Staff Development confirmed that staff were expected to position themselves at the resident’s eye level when providing feeding assistance and stated that the CNA should have obtained a chair and sat beside the resident to avoid the resident feeling intimidated. Review of the facility’s “Quality of Life-Dignity” policy indicated residents are to be treated with dignity and respect at all times, and the “Assistance with Meals” policy specified that staff should not stand over residents while assisting them with meals.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F550-Resident Rights. How Corrective action will be accomplished for those residents found to have been affected: C.NA #1- was in-serviced 1:1 by the DON and DSD on 04/13/2026 regarding Resident's Rights to treat them with respect and dignity when feeding residents by sitting down and providing the assistance at eye level. Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being level of satisfaction with life, feeling of self-worth and self-esteem. Resident #47 – on 04/14/2026 resident was being assessed by the licensed nurse with regards to his rights as a resident that should be treated with respect and dignity when being fed. Resident has no concerns. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents have the potential of being affected by this deficient practice. The consequent meal observations revealed that no other residents were being affected by the same deficient practice. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: The Nursing staff were in-serviced by the DON and DSD on 04/13/2026-05/01/2026 regarding Resident's Rights to treat them with respect and dignity when feeding residents by sitting down and providing the assistance at eye level. Each resident shall be cared for in a manner that promotes and enhances his or her sense of well-being level of satisfaction with life, feeling of self-worth and self-esteem. On 04/14/2026 the DSD and/or designee will conduct daily rounds to ensure continued compliance with the proper practice and report any deficient practice to DON. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur: The DON shall review compliance with the DSD rounds and report any deficient practiced to the monthly QAA committee to assure further and continued compliance monthly x 3 months then every 6 months and then annually until compliance is met and sustained. Completion Date :5/8/2026
Renewal of PRN Antipsychotic Without Required Physician Evaluation
Penalty
Summary
Surveyors identified a deficiency related to the use of psychotropic medications when a resident with a diagnosis of schizophrenia received a renewed PRN antipsychotic order without a required physician evaluation. The resident was initially admitted in January and had an admission record dated in April reflecting a diagnosis of schizophrenia. A physician’s order dated in March showed that the resident had renewed PRN orders for Zyprexa (olanzapine) 10 mg IM every 8 hours as needed for schizophrenia manifested by verbal or physical aggression, for 14 days. However, there was no documentation that the attending physician or prescribing practitioner evaluated the resident prior to renewing this PRN antipsychotic order. During an interview, the DON confirmed that there was no physician evaluation for the renewed PRN Zyprexa order and acknowledged that the physician was supposed to evaluate the resident before ordering the PRN antipsychotic. The facility’s own “Psychotropic Medication Use” policy stated that PRN orders for psychotropic medications are limited to 14 days and that PRN antipsychotic orders cannot be renewed unless the attending physician or prescriber evaluates the resident and documents the appropriateness of the medication. The prescribing information for Zyprexa injection listed somnolence as an adverse reaction, and the surveyors concluded that the resident received an unnecessary psychotropic medication order because it was renewed without the required evaluation.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F 605- Rights to be Free from Chemical Restraints How Corrective action will be accomplished for those residents found to have been affected: Resident #1- was evaluated by the prescribing MD and the Order for Zyprexa was renewed on 04/16/26 for 14 days until 04/30/26. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents have the potential to be affected by this deficient practice. On 04/15/2026, a review of all the residents on PRN psychoactive medications was conducted by DON. No other residents were found to be affected by this deficient practice. All the residents with Psychoactive medications had duration of therapy and were currently evaluated by the provider. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: The licensed nurses were in-serviced by DON on 4/15-5/1/26 regarding the need for having duration of therapy for all PRN psychoactive medication and the need for prescriber's evaluation at the time of renewal. All new orders for PRN psychoactive medications shall be reviewed during daily clinical meeting by IDT to assure compliance with this practice. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur. The DT/DON shall report any non-compliance regarding this issue to monthly QAA committee to assure further continue compliance monthly for 3 months then every 6 months, then annually until compliance is met and sustained. Completion Date :5/8/2026
Inaccurate MDS Documentation of Antipsychotic GDR Contraindications
Penalty
Summary
Surveyors identified a deficiency related to the accuracy of Minimum Data Set (MDS) assessments for two residents receiving antipsychotic medications. For one resident, review of the MDS Section N – Medications, dated 2/25/26, showed the resident was receiving an antipsychotic and that a gradual dose reduction (GDR) was documented as contraindicated. However, the clinical record indicated the prescriber had documented GDR as contraindicated on 8/14/23, and the MDS Coordinator (MDSC) acknowledged during concurrent interview and record review that the GDR date entered on the MDS was incorrect and needed to be corrected. The facility’s policy titled “Comprehensive Assessments” stated that comprehensive MDS assessments are conducted to assist in developing person-centered care plans and are used to develop, review, and revise the resident’s comprehensive care plan. For a second resident, the MDS Section N – Medications, dated 3/2/26, also indicated the resident was receiving an antipsychotic and that GDR was documented as contraindicated. The resident’s “Plan of Care Note,” dated 2/13/26, showed the prescriber had documented GDR as contraindicated on 9/14/23, but the MDSC confirmed that the GDR date recorded on the MDS was incorrect. In interviews, the MDSC stated that the MDS is a comprehensive assessment of the resident at a specific point in time and that accuracy is important to reflect correct information and to know whether services are being provided, further stating that incorrect MDS information could lead to needed services not being provided. The DON stated that the MDS was expected to be accurate and that an inaccurate MDS was not current for the resident’s care.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F641-ACCURACY OF ASSESSMENTS How Corrective action will be accomplished for those residents found to have been affected: Resident #21- This resident GDR was considered on 2/13/26 by provider and stated that it was counter indicated. The MDS dated 2/25/26 was modified to reflect the consideration for GDR. Resident # 53-The MDS assessment of 3/2/26 was modified by the MDS coordinator to reflect the last GDR consideration by the MD was on 2/13/26. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents who are receiving psychoactive medications have potential to be affected by this deficient practice. The DON and MDS coordinator reviewed all the residents with psychoactive medications who have had any GDRs attempted or have been evaluated for GDRs and reviewed the MDS assessment to accurately reflect these GDRs. There were no other residents identified with having the same deficient practice. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: The MDS coordinator was in-serviced by DON on 04/17/2026 regarding reflecting the correct GDR status for all the residents reviewed each month. In addition, the list of all the residents reviewed for GDRs is to be made available to MDS coordinator by DON so that the correct GDR date can be reflected on MDS. The MDS coordinator to check for accuracy and to ensure that the MDS assessments for the residents who are due each month and to report any issues to the DON. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur: The DON shall report issues concerning accuracy of MDS assessments in Section N to monthly QAA committee for further review and intervention to ensure continued compliance monthly x 3 months then every 6 months and annually until compliance is met and sustained. Completion Date: 05/08/2026
Failure to Develop Care Plan After Resident Fall
Penalty
Summary
The facility failed to develop and implement an individualized, person-centered care plan following an actual fall experienced by Resident 32. The resident was admitted with a diagnosis of abnormalities of gait and mobility and reported losing balance and falling while getting out of bed on 4/13/2026. Review of the resident’s Admission Record and Care Plan Report showed there was no care plan problem or interventions related to this fall incident. During interviews, the resident confirmed the fall, and nursing staff, including an LVN and an RN, acknowledged that the resident had an unwitnessed fall on 4/13/2026 and that no care plan had been developed in response. Further review with the MDS Coordinator confirmed that no care plan was created for Resident 32 after the fall, despite the expectation that a short-term care plan should have been documented and initiated by the RN. The facility’s policies on comprehensive person-centered care plans and on managing falls and fall risk state that care plans must be developed and implemented for each resident, with interventions derived from comprehensive assessments and evaluations of fall risks and causes. These policies require staff to identify and document interventions related to specific risks to prevent falls and minimize complications, which was not done for Resident 32 after the documented fall event.
Plan Of Correction
Plan of Correction – F656 Develop/Implement Comprehensive Care Plan CFR(s): 483.21(b)(1)(3) How corrective action will be accomplished for those residents found to have been affected by the deficient practice: On 4/15/26 The facility immediately corrected the deficient practice for Resident #32. Upon identification of the missing care plan following the unwitnessed fall on 4/13/2026, the Registered Nurse initiated a post-fall assessment A person-centered fall care plan, including individualized fall risk interventions, measurable goals, and monitoring parameters, was initiated and implemented in the resident's medical record. Interventions included safety precautions, fall prevention strategies, staff monitoring, and resident-specific measures based on the identified cause and circumstances of the fall. How the facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: On 4/15/26 , the Director of Nursing and MDS Coordinator, conducted a facility-wide audit of residents who experienced falls within the past 60 days to ensure that individualized short-term and/or comprehensive care plans were initiated, updated, and implemented timely following each fall incident. No other residents were affected by the deficient practice. What measures will be put into place or what systemic changes the facility will make to ensure that the deficient practice does not occur: On 4/15/26 - 5/1/26 , the Director of Nursing conducted an in-service education for licensed nurses, MDS staff, and interdisciplinary team members regarding the facility policy titled "Care Plans, Comprehensive Person-Centered" and "Falls and Fall Risk, Managing." Education included requirements for timely initiation and revision of care plans following falls, development of individualized interventions, documentation standards, implementation of interventions, and interdisciplinary communication. On 5/7/2026 The facility implemented a standardized "Post-Fall Care Plan Review Process" requiring licensed nurses to notify the MDS Coordinator/designee immediately following any actual fall event to ensure timely initiation or revision of the resident's care plan.Fall events are reviewed during daily clinical stand-up meetings to ensure care plan follow-through. How the facility will monitor its corrective actions to ensure that the deficient practice is being corrected and will not recur: The DON or designee will conduct audits of residents with falls to verify that individualized short-term and/or comprehensive care plans were initiated or revised timely and that interventions were implemented as ordered. Audits will be conducted weekly for four (4) weeks, then monthly for three (3) months or until substantial compliance is achieved. Any identified concerns will be addressed immediately through corrective action, re-education, and follow-up monitoring to ensure ongoing compliance.Audit results will be presented by the DON to the Quality Assurance and Performance Improvement (QAPI) Committee monthly for three (3) months. The QAPI Committee will review trends, ensure sustained compliance, and implement additional interventions as necessary.Completion date: 5/8/26
Failure to Reconcile Controlled Substance Records With MAR Documentation
Penalty
Summary
The deficiency involves the facility’s failure to ensure accurate accountability and documentation of controlled substances for a resident receiving tramadol for severe pain. The resident had a physician’s order dated 3/19/26 for tramadol 50 mg, one tablet by mouth every six hours as needed for severe pain. Review of the Controlled Substance Record (CSR) for this resident, dated 3/20/26, showed that nursing staff removed one tablet of tramadol on 3/24/26 at 7:48 AM and another tablet on 3/27/26 at 8:05 AM. However, the Medication Administration Record (MAR) for March 2026 did not show that tramadol was administered on those dates. During a concurrent interview and record review, an LVN acknowledged that the MAR was missing documentation and that it appeared the tramadol was not given on those dates, and stated that medication administration needed to be documented on the MAR. Additional staff interviews confirmed that facility expectations and procedures were not followed. Another LVN stated that nurses were supposed to verify controlled substance counts at each shift change to identify discrepancies and were required to document controlled substance administration in both the CSR and the MAR, and that these records should match. The Director of Staff Development stated that nurses were expected to sign out controlled medications on the CSR and document administration on the MAR, and that narcotic accountability procedures were intended to identify discrepancies. The DON similarly stated that the nurse was supposed to document the removed tramadol on the CSR and the administration on the MAR. The facility’s policy titled “Documentation of Medication Administration,” dated April 2007, indicated that administration of medication must be documented immediately after it is given, which was not reflected in the records for this resident’s tramadol doses.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations, Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F755-Pharmacy services/Procedures/Pharmacist/Records How Corrective action will be accomplished for those residents found to have been affected: Resident #41-The Controlled Substance Record (CSR) for this resident was reviewed by DON on 04/14/2026. The count of Tramadol on the CSR matched the pill count in the med cart. Residents continue to use Tramadol for pain. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents in the facility have the potential to be affected by this deficient practice. The DON/Designee reviewed all the Narcotic sheets/CSRs against the medication administration record for month of April 2026. There were no other residents found to be affected with the same deficient practice. C-What measures will be put in place or what systemic changes will you make to ensure the deficient practice does not recur: The licensed staff was in-serviced by DON on 04/15/2026- 05/01/2026 regarding documentation of medication administration that administration of medication must be documented after (never before) it is given. That is required for all PRN medications including Narcotics. The DON conducted a 1:1 in-service to LVN3 on 04/16/2026 regarding facility's policy on documentation of medication administration that administration of medication must be documented after (never before) it is given. The MRD shall conduct a weekly audit of Narcotic sheets in comparison to the documentation on the MARs to ensure compliance. The DON/Designee shall review these audits and intervene to ensure compliance. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur. The DON shall report the results of medical records audit to monthly QAA committee for review and to assure continued compliance monthly x 3 months then q 6months and then annually to ensure compliance is met and sustained. Date of Completion: 05/08/2026
Improper Storage of Used Urinal with Bloody Urine at Bedside
Penalty
Summary
Surveyors identified a deficiency in infection prevention and control when a used urinal containing bloody urine was repeatedly observed on a resident's bedside table. During a morning observation, the urinal with bloody urine was placed next to the resident's water pitcher, with visible bloody urine on the outside near the opening and the lid left open. Later the same day, the urinal with bloody urine was again observed on the same bedside table, this time next to both a water pitcher and an empty food tray, with bloody urine still visible on the outside near the opening and the lid still open. A CNA confirmed during interview that the urinal with urine was on the bedside table next to an empty food tray and acknowledged that it should not be stored there. The facility's undated infection control policy, reviewed with the Infection Preventionist, stated that the infection control policies and practices are intended to maintain a safe, sanitary, and comfortable environment and to help prevent and manage transmission of diseases and infections. The Infection Preventionist stated that this policy was not followed when the urinal with bloody urine was found on the resident's bedside table.
Plan Of Correction
This Plan of Correction (POC) serves as our Credible Allegation of Compliance. Preparation and/or execution for this Plan of Correction does not constitute conclusions set forth in the Statement of Deficiencies. The facility will be in substantial compliance on or before 5/9/2026. The Plan of Correction is submitted as part of Federal Regulations. Title 42, Section 489.13, State Operations Manual, Section 2612 and California Health and Safety Code, Section 1280 and the facility does not waive its right to contest or pursue an appeal of the deficiency as allowed by the Federal and State Law. F880-Infection Prevention and Control How Corrective action will be accomplished for those residents found to have been affected: Resident #32 prefers to keep his urinal on his bedside table and has occasional blood in the urine due to his diagnosis of Malignant Neoplasm of bladder. This issue has been addressed with the resident, and he continues to refuse to allow staff to remove his urinal or place it in a different location. On 05/04/2026 the IDT conducted an IDT meeting with the resident to make him aware of the risk involved with infection control. Resident did not want to change his preference. How The facility will identify other residents having the potential to be affected by the same deficient practice and what corrective action will be taken: All the residents have the potential to be affected by this deficient practice. On 05/04/2026 the IDT members reviewed other residents for similar issues, and no other residents were identified with the same deficient practice. What measures will be put in place or what systemic changes will you make to ensure that the deficient practice does not recur: The nursing staff have been in-serviced by DSD/DON regarding attempting/offering to remove the urinals from the bedside tables on 04/15/2026-05/01/2026. The charge nurses and/or IP nurse shall conduct daily rounds to assure compliance and report any findings to DON for further follow up. How the facility plans to monitor its performance to make sure the solutions are sustained and to ensure deficiency practice will not recur: The DON shall report any findings from the IP rounds to monthly QAA committee for further review to ensure continued compliance monthly x 3 months and then every 6 months and annually until compliance is met and sustained. Completion Date: 05/08/2026
Failure to Protect Cognitively Impaired Resident From Sexual Abuse
Penalty
Summary
The facility failed to ensure a resident was free from sexual abuse when two cognitively impaired residents were found unclothed together in one resident's bed without prior assessment of their capacity to consent to sexual activity. One resident had dementia, schizoaffective disorder, and major depressive disorder, with documentation of fluctuating capacity to understand and make decisions and a Minimum Data Set (MDS) indicating moderately impaired cognition and a need for moderate assistance with ADLs. During an interview at her bedside, this resident stated she did not want to engage in sexual activity and did not consent to sexual contact with the other resident. The second resident involved also had dementia, schizoaffective disorder, and major depressive disorder, with an MDS showing moderately impaired cognition and a need for moderate assistance with ADLs. In an interview, he stated he liked women and liked to socialize with women but could not recall whether he engaged in sexual activity with the first resident. An LVN reported observing both residents unclothed in the first resident's bed and stated that, at the time of the incident, both residents verbally consented to sexual activity, but she was not aware of any assessment having been performed to determine either resident's capacity to consent. The DON stated the incident was considered sexual abuse, that it was not the facility's practice to allow sexual activity without appropriate assessment, and that the facility failed to ensure the resident was protected from sexual abuse, contrary to the facility's abuse prevention policy.
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