Above average — CMS composite of the measures below.
A standard survey is most likely before around August 2026
Estimate from public CMS data, current as of June 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Villas At Poway during CMS and state inspections, most recent first.
A resident with senile dementia experienced physical and psychological abuse by two staff members at a facility. Video footage revealed multiple incidents where the resident was roughly handled, slapped, and hit by a CNA during routine care activities. The abuse was acknowledged by the facility's DON, and the staff members involved were identified and terminated.
A resident with senile dementia was subjected to abuse by a CNA, witnessed by an LN who failed to report the incident. The abuse was captured on a hidden camera placed by the resident's family. The facility's policy mandates immediate reporting of abuse, which was not followed, leading to an incomplete investigation.
A cognitively impaired resident with senile dementia was physically abused by a CNA while an LN observed without reporting the incident. The abuse was captured on hidden camera footage, which was later reviewed by the DON and Administrator. The facility's policy requires immediate reporting of abuse, but this was not followed, potentially leaving residents unprotected.
Resident Abuse by Staff Members
Penalty
Summary
The facility failed to protect a resident, identified as Resident 7, from abuse by two staff members, resulting in multiple incidents of physical and psychological abuse. Resident 7, who was diagnosed with senile dementia and had severely impaired daily decision-making abilities, was subjected to rough handling and physical assault by CNA 1 and CNA 2. The abuse was captured on video footage recorded by a hidden camera placed by Resident 7's family, which showed various instances of CNA 1 and CNA 2 shoving, hitting, and handling Resident 7 in a rough manner. The videos revealed multiple incidents where CNA 1 physically assaulted Resident 7, including slapping, hitting, and forcefully handling the resident during routine care activities. In one instance, CNA 1 placed her hand over Resident 7's mouth and turned her roughly while changing her brief. In another video, CNA 1 was seen hitting Resident 7 on the back of the head and pushing her head down forcefully. Additionally, CNA 2 was observed separating Resident 7's legs in a forceful manner, causing the resident to scream and cry out loud. The facility's Director of Nursing (DON) acknowledged the abuse and described the videos as devastating and shocking. The abuse incidents were not dated, but the facility identified the staff members involved and terminated their employment. The facility's policy on abuse prohibition was reviewed, which outlined the protection of residents from abuse, neglect, and other forms of mistreatment. However, the facility failed to adhere to these policies, resulting in the abuse of Resident 7.
Failure to Report Witnessed Abuse Incident
Penalty
Summary
The facility failed to implement its policies and procedures for abuse prevention when a licensed nurse did not report a witnessed abuse incident involving a resident. The incident involved Resident 7, who was admitted with diagnoses including senile dementia, which impaired their memory and decision-making abilities. A hidden camera placed by the resident's family captured video evidence of staff exhibiting abusive behavior towards Resident 7. In one video, a certified nursing assistant was seen pulling the resident's hair while a licensed nurse witnessed the incident but did not report it. The Director of Nursing (DON) was informed of the abuse by an attorney representing the resident's family, who had reviewed the video footage. The facility's policy requires any staff member who witnesses abuse to report it immediately to a supervisor or through the compliance hotline. However, the licensed nurse who witnessed the abuse did not fulfill this obligation, resulting in an incomplete investigation and failure to protect residents from potential perpetrators.
Failure to Report Witnessed Abuse of Cognitively Impaired Resident
Penalty
Summary
The facility failed to report a witnessed physical abuse incident involving a cognitively impaired resident. The resident, who had been diagnosed with senile dementia and had severely impaired decision-making abilities, was subjected to abusive behavior by a certified nursing assistant (CNA) while a licensed nurse (LN) observed the incident without reporting it. The abuse was captured on hidden camera footage placed by the resident's family, which showed the CNA pulling the resident's hair and head. Despite the presence of a mandated reporter, LN 3, the incident was not reported to the facility's administration as required by the facility's policy. The deficiency was identified when the Director of Nursing (DON) was informed by the resident's family's attorney about the existence of the videos. The DON and the Administrator reviewed the footage, which confirmed the abuse and the failure of LN 3 to report it. The facility's policy mandates that any employee with knowledge of abuse must report it immediately to their supervisor or through the compliance hotline, and that the facility must notify the California Department of Public Health within 24 hours of any abuse occurring within the facility. This failure to report the abuse had the potential to leave residents unprotected from further abuse.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Poway
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Poway Healthcare Center | 0 mi | ★★★★★ | 3 | 0 |
| Boulder Creek Post Acute | 0.6 mi | ★★★★★ | 0 | 0 |
| Carmel Mountain Rehabilitation & Healthcare Center | 1.3 mi | ★★★★★ | 9 | 0 |
| Villa Rancho Bernardo Care Center | 1.8 mi | ★★★★★ | 1 | 0 |
| Casa De Las Campanas | 3.6 mi | ★★★★★ | 26 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release June 2026) and official state health department websites.