Above average — CMS composite of the measures below.
A standard survey is most likely before around August 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Delta Healthcare & Wellness Center, Lp during CMS and state inspections, most recent first.
A resident's legal representative was not provided with requested medical records, despite submitting a written request and the necessary Durable Power of Attorney documentation. Facility policy required timely access and copies of records, but the records were not released as required.
A resident was not provided with an itemized billing statement as required by the admission agreement, despite a family member's request. Instead, only a generic statement without individual service charges was given, and the facility could not produce a policy for itemized billing when asked.
A resident receiving hospice care developed a stage 2 pressure ulcer on the lower back, which was identified and treated by hospice staff but not communicated to facility staff. As a result, there were no physician orders or documented treatments for the wound in the facility's records, indicating a lack of collaboration and communication between hospice and facility staff regarding the resident's care.
Failure to Provide Medical Records to Resident's Legal Representative
Penalty
Summary
The facility failed to provide a resident's medical records to the resident's legal representative, despite a written request and the submission of the required Durable Power of Attorney (DPA) documentation. The DPA, dated 8/18/12, authorized the resident's family member to access healthcare and medical records. On 4/13/25, a formal written request for access to the resident's Protected Health Information (PHI) was submitted, specifying that the records be sent to the designated family member. The Medical Records Supervisor confirmed that the request was initially denied due to the absence of the DPA on file. However, even after the DPA was provided, the records were still not released to the family member. A review of the facility's policy and procedure on resident access to PHI indicated that all requests for access must be directed to the HIPAA Privacy Officer, who is required to allow inspection of records within 24 hours and provide copies within two working days of a written request. Despite these requirements, the facility did not provide the requested medical records to the resident's legal representative, as confirmed by staff interviews and record review.
Failure to Provide Itemized Billing Statement Upon Request
Penalty
Summary
The facility failed to provide an itemized statement of charges to a resident as required by the admission agreement. Review of the resident's monthly statements for three consecutive months showed that the statements did not include itemized billing. A family member reported requesting an itemized bill, but only received a generic statement without individual service charges. During an interview, the Administrator confirmed that the family member had requested an itemized bill and acknowledged that only a generic statement was provided. The facility was unable to provide a copy of the policy regarding itemized billing when requested. The facility's standard admission agreement specifies that residents are to receive a monthly, itemized statement of all charges incurred.
Failure to Collaborate with Hospice on Pressure Ulcer Care
Penalty
Summary
The facility failed to collaborate with hospice regarding the care of a resident who developed a stage 2 pressure ulcer on the lower back. Hospice documentation indicated that the wound was first identified and treated by hospice staff, with specific wound care instructions documented. However, there were no corresponding physician orders or treatment records in the facility's documentation for the pressure ulcer during the same period. Interviews with facility staff, including an LVN and the DON, confirmed that the facility was not informed by hospice about the presence of the stage 2 pressure ulcer, and no treatment orders were received or implemented by the facility. The facility's policy required collaboration and regular communication between hospice and facility staff, including informing nursing staff of any changes recommended by hospice and including hospice notes in the facility's progress notes. Despite this policy, the facility was unaware of the pressure ulcer and did not provide or document any treatment for it. The deficiency was identified through record review and staff interviews, which revealed a lack of communication and documentation regarding the resident's wound care needs.
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Illustrative
What surveyors actually found near you
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Visalia
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Kaweah Health Skilled Nursing Center | 1.2 mi | ★★★★★ | 11 | 0 |
| Visalia Post Acute | 1.2 mi | ★★★★★ | 32 | 0 |
| Sequoia Vista | 2.4 mi | ★★★★★ | 12 | 0 |
| Linwood Meadows Care Center | 2.9 mi | ★★★★★ | 0 | 0 |
| Westgate Gardens Care Center | 2.9 mi | ★★★★★ | 4 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.