Above average — CMS composite of the measures below.
The next survey window likely opens around May 2027
Estimate from public CMS data, current as of October 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Center At Val Vista, Llc during CMS and state inspections, most recent first.
Improper Food Storage and Food Handling Practices: Multiple food items were found in the kitchen with missing use-by dates, expired dates, improper storage, or contamination concerns, including uncovered or exposed foods and items with mold or debris. A Dietary Aide was observed preparing food with braids outside her hairnet, sanitizer buckets failed ppm checks, and an Activities Asst delivered meal trays without hand hygiene after touching the tray cart.
Dumpster Area Not Kept Clean and Sanitary: The facility failed to keep the dumpster area clean and sanitary. Surveyors observed an open dumpster lid, used gloves, IV bags and tubing, an IV flush syringe, and landscaping debris scattered around the dumpsters on multiple observations. Staff said maintenance and kitchen staff shared cleanup duties, the area was cleaned once per week, and no cleaning log was kept. The DON stated IV bags should have been disposed of properly, and the Kitchen Manager said biohazardous materials were not supposed to be placed in the dumpsters.
A resident with acute respiratory failure, pulmonary edema, weakness, dysphagia, and moderate cognitive impairment had two vitamin C tablets left in a cup on the bedside table. The resident said the nurse gave the tablets and that he had been taking meds independently, but there was no physician order authorizing self-administration at the time, and the care plan initially lacked documentation for self-administration. The DON stated staff prepared the meds, left them with the resident, and later returned to verify they were taken, despite the facility policy requiring meds to be given only per written orders and not set up in advance.
A resident with cognitive impairment and multiple medical conditions was found with hydrocortisone cream and vapor rub at their bedside without a prior self-medication evaluation or physician's order for self-administration. Staff interviews confirmed that the required assessment and authorization process had not been completed before the medications were left in the room, contrary to facility policy.
A resident's hearing aids were lost upon admission, and the facility failed to provide adequate assistance or follow proper procedures to locate them. The resident, who had multiple diagnoses including cognitive impairment and hearing loss, was observed to be tearfully distraught and had difficulty hearing. Staff interviews and facility policies revealed inconsistencies in handling personal property, leading to a deficiency in safeguarding the resident's medical assistive devices.
A resident with moderate cognitive impairment was found self-administering medications not ordered by the physician, including Triphala, Vitamin D3, Vitamin K, and a calcium supplement. The facility failed to conduct a self-administration assessment or obtain proper authorization, leading to potential safety hazards.
Improper Food Storage and Food Handling Practices
Penalty
Summary
The facility failed to ensure food items were properly stored, labeled, dated, and handled in accordance with professional standards and sanitary food service practices. During an initial kitchen walk-through, multiple items were observed in the walk-in refrigerator, freezer, and dry storage with missing use-by dates, expired dates, or improper storage conditions, including mozzarella cheese, ham, carrots, green beans, lettuce, milk, hard-boiled eggs, strawberries with mold, hamburger patties, fries, hash browns, slider burgers, fish patties, garlic bread, chicken patties, Italian chicken breasts, apple crumble, potato wedges, corn, blueberry pancakes, frozen chicken Kiev breasts, chicken tenders, tapioca pudding, coffee without a cover, and fruit with dirt and plastic particles on the lid. The Dietary Manager stated that food should be dated upon opening and that food kept past its use-by date could cause foodborne illness. During the same kitchen observation, a Dietary Aide was seen preparing food with long braids outside of her hair net. The Dietary Manager stated the braids should have been secured within the hairnet and could contaminate food. The Dietary Aide stated she was unaware her braids were extending outside the hairnet and acknowledged that exposed hair while preparing food could introduce bacteria and contamination into the food. Sanitary bucket testing also identified problems with sanitizer concentrations. Three of nine buckets tested did not meet required parts per million, with the Dietary Manager finding no ppm in those buckets. On a later observation, two of three sanitary buckets in the food prep area tested at 100 ppm and 200 ppm. In addition, an Activities Assistant delivered meal trays after touching the tray cart without performing hand hygiene, and stated she did not know she needed to sanitize her hands after pushing the cart. The Dietary Manager stated that not sanitizing hands after touching the cart could lead to the introduction of bacteria to the food trays being delivered to residents.
Dumpster Area Not Kept Clean and Sanitary
Penalty
Summary
The facility failed to ensure that the dumpsters outside the building were maintained in a clean and sanitary condition. During an initial observation, one dumpster lid was left open, used gloves were scattered on the ground, oil traps were covered with dirt and leaves, a bag containing eight used IV bags with attached connectors and tubing was found on the ground, and a grease trap contained accumulated landscaping debris. A later observation showed an IV flush syringe, IV tubing, used gloves, and landscaping debris around the dumpsters, and a staff member was seen using a shovel to clean the area. A third observation showed that the dumpster area still had not been completely cleaned, with landscaping debris remaining and one dumpster lid still fully open. Interviews with staff showed that the maintenance department and kitchen staff shared responsibility for cleaning the dumpster area, but no cleaning log was maintained to document routine cleaning or ensure accountability. The Maintenance Manager stated that refuse collection trucks sometimes spilled trash while emptying the dumpsters and that the drivers did not clean up the debris. The Kitchen Manager stated that the dumpster area was cleaned once per week, that no cleaning log was maintained, and that the used gloves and other medical supply items may have been discarded by overnight staff. The Kitchen Manager also stated that the unsanitary conditions could attract pests and increase the potential for the spread of pathogenic microorganisms. The DON stated that IV bags should have been properly disposed of and that biohazardous materials were not supposed to be placed in the dumpsters.
Medications Left Unattended at Bedside Without Order
Penalty
Summary
The facility failed to ensure that medications were properly stored and not left unattended at the bedside for one sampled resident. Resident #35 was admitted with diagnoses including acute respiratory failure with hypoxia, acute pulmonary edema, generalized muscle weakness, dysphagia, and oropharyngeal phase swallowing deficits. The resident’s MDS assessment showed a BIMS score of 11, indicating moderate cognitive impairment. During an observation of the resident’s room, two tablets were seen in a medication cup on the bedside table, and the resident stated that the tablets were vitamin C given by the nurse and that he had taken medications independently since admission. Staff interviews and record review showed that the resident did not have a physician’s order authorizing self-administration of vitamin C at the time the medications were observed at the bedside. The resident’s care plan initially contained no evidence of a medication self-administration assessment or related care plan, and a later review showed a new self-administration care plan had been initiated after the initial review. The DON stated that nursing staff prepared the resident’s medications, left them with the resident, and later returned to verify they had been taken, and acknowledged that the order authorizing self-administration was not entered until after the medications had already been observed unattended at the bedside. The facility policy stated that medications must be administered according to the attending physician’s written orders and may not be set up in advance.
Failure to Assess and Secure Medications for Self-Administration
Penalty
Summary
A deficiency occurred when a resident with a history of encephalopathy, type 2 diabetes mellitus, anxiety disorder, depressive episodes, hypertension, and dementia was found to have medications left at their bedside without proper assessment for self-administration. The resident's care plan indicated cognitive impairment and a need for assistance and reminders, and the Minimum Data Set (MDS) showed moderately impaired cognition with partial to moderate assistance required for personal hygiene. Despite these factors, two medications—hydrocortisone cream and vapor rub—were observed on the resident's bedside table during a survey observation. Interviews with staff revealed that there was no prior self-medication evaluation for the hydrocortisone cream, and the medication was left in the resident's room without a physician's order or interdisciplinary team assessment for self-administration. The LPN present was unaware that the medications were in the room and stated that she would take steps to label and obtain an order for the medication only after the surveyor's observation. Facility policy requires that medications be administered as prescribed and that self-administration is only permitted after an interdisciplinary team determines it is clinically appropriate and safe. The DON confirmed that the process for self-administration includes obtaining a physician's order, conducting an evaluation, and updating the care plan, and that medications should not be left at the bedside unless these steps are completed. The LPN also stated that medications should not be left at the bedside without an order for self-administration, citing safety concerns. The failure to assess the resident's ability to self-administer hydrocortisone cream and to secure the medication as per policy led to the deficiency.
Failure to Protect Resident's Medical Assistive Property
Penalty
Summary
The facility failed to ensure reasonable care for the protection of a resident's medical assistive property from loss or theft. Resident #219, who was admitted with multiple diagnoses including cognitive communication deficit and hearing impairment, reported that her hearing aids were lost upon admission. Despite informing the nursing staff, the resident received minimal assistance, and her hearing aids were not located. The resident was observed to be tearfully distraught and had difficulty hearing without her hearing aids, which were essential for her daily living and communication needs. The resident's care plan indicated the use of hearing aids, but the facility's policy and staff interviews revealed inconsistencies in handling personal property. The facility's policy stated that personal property is the patient's responsibility, and staff recommended that valuables be sent home. However, there was no inventory taken for personal property, and the facility did not have a clear procedure for addressing the loss of medical assistive devices. Interviews with staff members indicated a lack of clarity and consistency in reporting and managing missing items. The Director of Nursing (DON) presented documentation and staff interviews suggesting that the resident did not have her hearing aids upon admission, but this was contradicted by the resident's statements and observations. The DON's response to the potential citation was dismissive and unprofessional. The facility's failure to properly manage and safeguard the resident's hearing aids resulted in a deficiency that compromised the resident's ability to communicate and maintain a homelike environment.
Failure to Prevent Unauthorized Self-Administration of Medications
Penalty
Summary
The facility failed to ensure that a resident was free from the accident hazard of self-administering medications not ordered by the physician. Resident #42, who was admitted with a hip fracture, Deep Venous Thrombosis Prophylaxis, and a history of breast cancer, was observed with a pill box and various medications in her room that were not prescribed by the facility's physician. Despite having moderate cognitive impairment, as indicated by a score of 10 on the Brief Interview for Mental Status, the resident had been taking these medications, which included Triphala, Vitamin D3, Vitamin K, and a calcium supplement, without proper authorization or assessment for self-administration capability. Interviews with the resident, her husband, and facility staff revealed that there was no documented self-administration assessment or physician's order for the resident to self-administer these medications. The resident's husband had brought the medications from home, and the resident claimed that the facility's doctor had seen the medications and approved their use, although this was not documented. The RN and DON confirmed that the medications were not authorized and that the husband had been educated about not bringing medications into the facility. The facility's policy on self-administration of medications requires that residents be assessed for their ability to self-administer medications safely, receive education about medication safety, and store medications securely. However, these procedures were not followed in the case of Resident #42, leading to the potential risk of medication contraindications and other safety hazards. The DON acknowledged the importance of knowing what medications a resident is taking to ensure patient safety and prevent adverse reactions or interactions.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Gilbert
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Wellsprings Of Gilbert | 0.7 mi | ★★★★★ | 0 | 0 |
| Sante Of Mesa | 7 mi | ★★★★★ | 0 | 0 |
| Desert Cove Nursing Center | 7 mi | ★★★★★ | 17 | 0 |
| Archstone Care Center | 7.5 mi | ★★★★★ | 7 | 0 |
| Sante Of Chandler | 7.5 mi | ★★★★★ | 3 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release October 2026) and official state health department websites.