Above average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Life Care Center Of North Glendale during CMS and state inspections, most recent first.
A resident with cognitive impairment and multiple medical conditions alleged abuse by a male night shift staff member. The incident was promptly reported to nursing management, administration, and local police, but notifications to the State Agency and APS were delayed beyond the required 2-hour window due to technical issues and late submission, resulting in noncompliance with mandated reporting requirements.
The facility did not maintain adequate nursing staff to meet residents' needs, resulting in prolonged call-light response times, delayed continence care, and untimely meal service. Multiple residents with complex medical conditions experienced significant waits for assistance with ADLs, and staff confirmed frequent short-staffing and inability to use registry staff. Supervisors and the DON were aware of the staffing shortages, which led to resident complaints and unmet care needs.
A facility failed to prevent abuse between two residents, resulting in a physical altercation. One resident, with Alzheimer's and a history of aggression, hit another resident during an argument. Staff intervened immediately, and no injuries were noted. The facility's policies were in place, but the incident revealed a failure to protect residents from abuse by others.
A resident on anticoagulant therapy experienced a fall and developed slurred speech, a change from their baseline condition. Despite the facility's policy requiring immediate notification of such changes to the physician, there was no evidence that the physician was informed. This oversight could result in delayed treatment, highlighting a deficiency in communication and documentation practices.
Failure to Timely Report Alleged Abuse to Mandated Entities
Penalty
Summary
The facility failed to ensure that an allegation of abuse involving a resident was reported immediately and within the required 2-hour timeframe to mandated entities. The incident involved a resident with multiple medical diagnoses, including fractures, urinary tract infection, and acute kidney failure, who had a moderately impaired cognitive status. The resident's family reported to nursing staff that the resident claimed to have been raped by a male night shift staff member. Upon being informed, the nurse assessed the resident for injuries and found none, and notified nursing management, administration, and the local police. Documentation and interviews revealed that the incident was reported to the local police and the facility administrator on the same night it was disclosed. However, the notification to the State Agency and Adult Protective Services (APS) was delayed and occurred outside the mandated 2-hour window. The administrator attempted to submit the report to the State Agency via the online portal but encountered a server error, resulting in the report being sent by email later than required. The facility's policy, as well as statements from staff, confirmed that allegations of abuse are to be reported immediately and within 2 hours to all required authorities. Staff interviews consistently indicated an understanding of the need for immediate reporting to ensure resident safety and prompt investigation. Despite this, the actual reporting to the State Agency and APS did not occur within the required timeframe, as confirmed by timestamps on the reports and emails. This delay constituted a failure to follow both regulatory requirements and facility policy regarding the timely reporting of abuse allegations.
Failure to Provide Sufficient Nursing Staff for Resident Care Needs
Penalty
Summary
The facility failed to ensure sufficient nursing staff were available each day to meet the needs of all residents, as evidenced by documentation, staff and resident interviews, and review of facility policies and procedures. Multiple residents with significant care needs, including bowel incontinence, mobility deficits, and cognitive impairments, reported extended delays in call-light response and assistance with activities of daily living (ADLs) such as toileting, transfers, and personal hygiene. Residents described waiting from 30 minutes up to four hours for staff assistance, with some experiencing skin rashes and soiled clothing due to delayed continence care. Several residents also reported that food trays were not served in a timely manner, resulting in cold meals. Staffing schedules, daily staff postings, and time cards for Hall 200 during February and March revealed frequent short-staffing, with fewer CNAs scheduled than required to meet the care needs of approximately 56 residents. The staffing coordinator and CNAs confirmed that there were often only two to four CNAs on duty during shifts that required five to six, and that the facility was unable to use registry staff to fill gaps. Staff interviews indicated that supervisors were aware of the staffing shortages, and that CNAs were often unable to respond to call-lights promptly due to the high number of residents needing assistance. The DON and staffing coordinator acknowledged ongoing difficulties in hiring and retaining sufficient staff, and that current staff were working double shifts, leading to burnout and fatigue. Resident council meeting notes and individual resident interviews consistently documented concerns about delayed care, inadequate assistance with meals and activities, and insufficient staff presence, particularly on Hall 200. Residents and their families reported that staff frequently explained delays by citing high workloads and insufficient staffing. The facility's own staffing policy requires adequate staff on each shift to meet residents' needs, but the documented staffing levels and resident experiences demonstrate that this standard was not met during the period reviewed.
Failure to Prevent Resident-to-Resident Abuse
Penalty
Summary
The facility failed to protect residents from abuse by other residents, as evidenced by an incident involving two residents. Resident #11, who was cognitively intact, was admitted with diagnoses including dementia and heart disease. On August 13, 2024, a CNA witnessed Resident #37, who has Alzheimer's disease and anxiety disorder, physically hitting Resident #11 in the forearm during an argument. The incident occurred in the hallway, and both residents were separated by staff immediately. No injuries were noted on either resident upon initial assessment. Resident #37 had a history of physical aggression related to dementia and anger, as noted in their care plan. The care plan included interventions to manage aggressive behavior, such as providing personal space and intervening before agitation escalates. Despite these measures, Resident #37 engaged in a physical altercation with Resident #11, who was known to not share her space with others. The altercation was witnessed by multiple staff members, who provided statements confirming the sequence of events. Interviews with staff, including an LPN and the Director of Nursing, revealed that the facility had policies in place to prevent abuse, but the incident highlighted a failure to ensure residents were free from abuse by others. The Director of Nursing confirmed that a 5-day investigation substantiated the allegation of abuse, noting that the two residents involved did not get along, which only became apparent during the incident.
Failure to Notify Physician of Change in Condition
Penalty
Summary
The facility failed to notify the physician of a change in condition for a resident who was on anticoagulant therapy. The resident, who had a history of muscle weakness, anemia, chronic kidney disease, and paroxysmal atrial fibrillation, was readmitted to the facility after being sent to the hospital for a CT scan due to increased pain. Upon readmission, the resident was on warfarin therapy, and the care plan included monitoring for signs of bleeding and changes in mental status. Despite these precautions, the resident experienced a fall, and subsequent neurological checks revealed slurred speech, a significant change from the resident's baseline. The documentation showed that the resident had clear speech initially but developed slurred speech after the fall. However, there was no evidence that the physician was notified of this change in condition, which is critical given the resident's anticoagulant use and the risk of internal bleeding. Interviews with staff, including an LPN, RN, and the Director of Nursing, indicated that the expectation was to notify the physician of any changes in the resident's condition, especially for residents on blood thinners. The physician also stated that he should be informed of any changes after a fall, as it could indicate a serious condition like a subdural hematoma. The facility's policy on neurological assessments required immediate documentation and reporting of any pertinent changes in a resident's neurological status to the physician. Despite this policy, the clinical records did not show any notification to the physician about the resident's slurred speech, which was a new and concerning symptom. This oversight could lead to delayed treatment and highlights a deficiency in the facility's communication and documentation practices.
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What surveyors actually found near you
We read the 257 citations issued within 25 miles in the last 12 months — including the 2 immediate-jeopardy cases — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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A prioritized, do-first checklist
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Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Glendale
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Advanced Health Care Of Glendale | 2.4 mi | ★★★★★ | 4 | 0 |
| Center At Arrowhead, Llc | 3.2 mi | ★★★★★ | 0 | 0 |
| Horizon Post Acute And Rehabilitation Center | 3.3 mi | ★★★★★ | 3 | 0 |
| Providence Place At Glencroft | 3.4 mi | ★★★★★ | 1 | 0 |
| Freedom Plaza Care Center | 4.6 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.