Above average — CMS composite of the measures below.
The next survey window likely opens around December 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at The Springs Of Greers Ferry during CMS and state inspections, most recent first.
The facility's kitchen was found to have unsanitary conditions, including dusty and rusted ceiling tiles and air vent panels, and a greasy deep fryer. Expired and improperly stored food items were observed, and dietary staff failed to follow handwashing protocols after handling contaminated items. Additionally, the ice machine was not adequately cleaned, with residue present. These deficiencies had the potential to affect all 82 residents receiving meals from the kitchen.
Two residents with cognitive impairments were not treated with dignity during lunch service as CNAs stood over them instead of sitting while assisting with meals. The facility's policy requires staff to sit to create a homelike environment and avoid intimidation, which was not followed due to a lack of available chairs.
The facility failed to prepare and serve meals according to the planned menu, resulting in smaller portion sizes than required. A dietary staff member did not follow the recipe, leading to insufficient servings of ham and pureed scalloped potatoes. Residents reported a noticeable decrease in meal portion sizes over the past year.
The facility failed to ensure pureed food items were blended to a smooth, lump-free consistency, risking choking for residents on pureed diets. Observations revealed thick pureed ham, runny scalloped potatoes, thick pureed bread, and runny grits. Staff acknowledged the inconsistencies, which did not align with the facility's policy for pureed diets.
A facility failed to ensure proper infection control during tracheostomy care for a resident with quadriplegia. An LPN contaminated the sterile field by placing the trach cap on it and used a contaminated hand to handle the suction catheter and trach components. Both the LPN and DON acknowledged the breach in sterile technique.
A resident with dementia and nutritional needs did not receive meals as per their dietary orders, which included specific food textures and presentation in bowls to aid intake. Staff interviews revealed inconsistencies in following these orders, despite the importance of adhering to them for the resident's nutrition.
Sanitation and Food Handling Deficiencies in Kitchen
Penalty
Summary
The facility failed to maintain a sanitary environment in the kitchen, as evidenced by observations of unclean ceiling tiles and air vent panels. The ceiling tiles had dust, peeling paint, and black stains, while the air vent panels exhibited rust. Additionally, the deep fryer was found to be covered in greasy food particles, indicating it had not been cleaned as per the stated weekly schedule. These conditions were observed during a survey and were acknowledged by the Dietary Manager. The facility also failed to ensure proper food handling and storage practices. Expired food items, such as boiled eggs and bacon, were found in the refrigerator without proper labeling of opened dates. Opened bottles of lemon juice and leftover sausages were also improperly stored. Furthermore, dietary staff were observed not washing their hands after handling contaminated items, such as bread bags and milk cartons, before preparing food for residents. This lack of adherence to handwashing protocols was confirmed by the staff involved. Additionally, the ice machine on the 400 Hall was not maintained in a clean condition, with wet grayish residue observed in areas where ice touched before dropping into the collector. The residue was easily wiped off, indicating inadequate cleaning practices. The Dietary Manager confirmed the ice machine was used for resident beverages and was supposed to be cleaned weekly. These deficiencies in food safety and sanitation practices had the potential to affect all 82 residents receiving meals from the kitchen.
Failure to Maintain Resident Dignity During Meal Assistance
Penalty
Summary
The facility failed to maintain the dignity of two residents during lunch service in the dining room. Resident #45, who has dementia and a history of stroke with weakness on the right side, and Resident #70, who has Alzheimer's disease, both required supervision and set-up assistance with meals. During the observation, Certified Nursing Assistants (CNAs) #5 and #6 were seen standing next to the residents while assisting them with their meals, rather than sitting down as required by the facility's policy to create a homelike environment and avoid intimidating the residents. The CNAs acknowledged during an interview that they should have been seated while assisting the residents, but they did not do so because there were no chairs available. The Director of Nursing confirmed that the facility's policy is to sit next to residents during feeding to ensure a respectful and non-intimidating environment. The facility's policy on Resident Rights emphasizes treating all residents with kindness, respect, and dignity, which was not adhered to in this instance.
Inadequate Meal Preparation and Portion Sizes
Penalty
Summary
The facility failed to ensure meals were prepared and served according to the planned written menu, which was intended to meet the nutritional needs of the residents. On August 12, 2024, the noon meal menu specified that all residents were to receive 3 ounces of ham, and residents on pureed diets were to receive 1/2 cup of pureed scalloped potatoes. However, the dietary staff did not follow the recipe, which indicated that for 85 residents, a 22 1/8 pound ham should be used to provide 3-ounce servings. Instead, a 10-pound ham was prepared, and the portions served were significantly smaller, with the ham weighing only 1.5 ounces per serving. The deficiency was further highlighted by the observations and interviews conducted. Dietary staff used incorrect portion sizes for pureed scalloped potatoes and ham, and the Dietary Manager confirmed the insufficient portion size after weighing the meat. Additionally, during a Resident Council meeting, multiple residents reported that meal portion sizes had noticeably decreased over the past year, indicating a pattern of inadequate meal preparation. This failure to adhere to the planned menu and recipe had the potential to affect the nutritional intake of eight residents receiving regular diets from the facility's kitchen.
Inadequate Consistency of Pureed Diets
Penalty
Summary
The facility failed to ensure that pureed food items were blended to a smooth, lump-free consistency, which is necessary to minimize the risk of choking or other complications for residents requiring pureed diets. During observations, it was noted that the consistency of pureed ham was thick, and the pureed scalloped potatoes were runny. Dietary staff acknowledged that the ham should have been pureed longer to achieve the correct consistency. Additionally, during breakfast service, pureed bread was observed to be too thick, and pureed grits were runny, which was confirmed by both a Certified Nursing Assistant and the dietary staff. The facility's policy on pureed diets, provided by the Dietary Manager, specifies that pureed food should be smooth with no lumps, should not have separate thin liquid, should sit in a pile on a fork, hold its shape on a spoon, and not be sticky. This policy aims to ensure that residents with swallowing difficulties do not choke. However, the observations during meal services indicated that the facility did not adhere to this policy, potentially affecting eight residents who were on pureed diets.
Infection Control Breach During Tracheostomy Care
Penalty
Summary
The facility failed to implement proper infection control measures during tracheostomy care for a resident with quadriplegia and a tracheostomy. The facility's policy required the use of sterile gloves and the observation of sterile technique during suctioning. However, during an observation, an LPN was seen performing tracheostomy care and contaminating the sterile field by placing the resident's outer trach cap onto it. The LPN then used a contaminated hand to pick up the suction catheter and insert it into the resident's airway. After suctioning, the same contaminated hand was used to replace the cap and touch the inner cannula of the trach. The LPN acknowledged the mistake during an interview, stating that she should not have laid the cap on the sterile field and should have changed gloves after removing the outer cap. The DON also confirmed that the LPN's actions were incorrect and led to contamination of the sterile field.
Failure to Follow Dietary Orders for Resident
Penalty
Summary
The facility failed to accommodate the dietary needs and preferences of a resident diagnosed with dementia, underweight, abnormal weight loss, anorexia, and malnutrition. The resident had specific dietary orders for regular enhanced food with a mechanical soft texture, thin consistency, and additional snacks and high-calorie items to support nutritional intake. However, during a survey observation, it was noted that the resident's lunch tray did not fully comply with these orders, as the food was not presented in bowls as specified, which could have facilitated better intake by the resident. Interviews with facility staff, including a CNA, the Speech Therapist, the Administrator, and the Dietary Manager, revealed inconsistencies in following the resident's dietary plan. The CNA confirmed that the lunch card indicated the need for food to be placed in bowls, which was not consistently done. The Speech Therapist and Dietary Manager acknowledged that the use of bowls was intended to help the resident eat more, but this practice was not always followed. The Administrator emphasized the importance of adhering to menu orders to ensure the resident receives adequate nutrition, highlighting a lapse in the facility's process to ensure dietary needs are met as per the resident's care plan.
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Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Nursing homes near Heber Springs
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Southridge Village Nursing And Rehab | 2 mi | ★★★★★ | 5 | 0 |
| The Springs Of Fairfield Bay | 15.1 mi | ★★★★★ | 4 | 0 |
| The Springs Searcy | 23.6 mi | ★★★★★ | 6 | 0 |
| Ozark Health Nursing And Rehab Center | 25.1 mi | ★★★★★ | 0 | 0 |
| The Crossing At Riverside Health And Rehabilitatio | 25.1 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.