Above average — CMS composite of the measures below.
The next survey window likely opens around November 2026
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Traylor Retirement Community during CMS and state inspections, most recent first.
Unqualified Dietary Manager: The facility failed to have a qualified DM for food and nutrition services. The DM stated she was not a CDM, not a certified food service manager, had no national certification, no associate degree or higher, less than 2 years of nursing facility food and nutrition experience, and no food safety management coursework. The RD said the DM was trained on the job, and the ADM stated the DM was not qualified.
Kitchen sanitation and food safety lapses were observed when an ice machine lid had pink debris, a dietary aide touched a trash can lid with gloved hands and returned to the tray line without washing, wet silverware was nested together, and PM refrigerator/freezer temperatures were left blank on the logs. The DM acknowledged the ice machine should be cleaned to prevent mold, mildew, and bacteria, that wet utensils should not be bagged while wet, and that missing temperature entries were unexplained.
Equipment Not Maintained in Safe Operating Condition: Surveyors observed a leaking pipe under the 3-compartment sink with water dripping into a pan, and the DM said the leak had been ongoing for months after a work order was submitted. Surveyors also found one of the facility’s two commercial washers out of order; the LS said it had been nonfunctional for weeks, and the facility had been using an offsite laundry service for linens while waiting on a replacement part.
Incomplete Admission Orders for Indwelling Urinary Catheter Care: A resident admitted with an existing indwelling urinary catheter and diagnoses including CVA, prostate cancer, AKI, and obstructive uropathy did not have physician orders that fully addressed catheter care on admission. The chart showed an order for enhanced barrier precautions and a later order for a 16 Fr Foley, but it still lacked details for care, treatment, changing, and other catheter instructions. The DON stated that catheter care orders should have been established during the admission assessment.
Exterior Environment Not Maintained in Safe Repair: A resident reported a damaged exterior facade with part hanging down, and surveyors observed a missing soffit with exposed wood on the back side of the building facing a patio area. Staff stated the condition had existed for over a year. Surveyors also observed a discarded water heater near the patio area where residents could gather, and the ADM and AMD both acknowledged the item had been left there after a replacement.
Unqualified Dietary Manager
Penalty
Summary
The facility failed to have a qualified Dietary Manager who met the requirements in the facility policy for the Director of Food and Nutrition Services. The policy stated that when a facility does not have a full-time dietitian or clinically qualified nutrition professional, the person designated to direct food and nutrition services must meet specified qualifications, such as being a certified dietary manager, certified food service manager, holding a similar national certification, having qualifying food service manager experience, or having an appropriate degree in food service management or hospitality with relevant coursework. During interviews, the Dietary Manager stated she was not a certified dietary manager, not a certified food service manager, had no national certification in food service management and safety, did not hold an associate degree or higher, had less than two years of food and nutrition experience in a nursing facility, and had not completed any course of study in food safety management. The Registered Dietician stated she was unaware of any classes the Dietary Manager attended and that the Dietary Manager was trained on the job. The Administrator also stated the Dietary Manager did not hold certifications, had been in the position since 2023, and was not qualified as a dietary manager.
Kitchen sanitation and food safety lapses
Penalty
Summary
The facility failed to keep the ice machine free of a pink substance in the lid. During a kitchen tour, a pink debris was observed in the lid of the ice machine. A dietary aide later stated she had seen a pink dark film in the ice machine at the top and around the rim, and said it had not been cleaned the night before and was last cleaned on 11/28/2025. The dietary manager stated the ice machine should be cleaned to prevent mold, mildew, and bacteria and to prevent residents from getting sick. The facility also failed to follow its food safety policies for hand hygiene, wet nesting, and temperature monitoring. A dietary aide was observed placing an item in the trash can and touching the garbage can lid with a gloved hand, then returning to the tray line and placing lasagna in the oven without removing gloves or washing hands. Wet spoons, forks, and knives were observed nested together in a crate-like container, and the dietary manager acknowledged the utensils were wet and should not have been placed in a bag while wet. In addition, the refrigerator and freezer temperature logs were missing PM entries for multiple November dates, and the dietary manager stated she did not know why the evening temperatures were blank and that the cook was responsible for recording them.
Equipment Not Maintained in Safe Operating Condition
Penalty
Summary
The facility failed to keep essential equipment in safe and effective operating condition. Surveyors observed water leaking from a pipe underneath the three-compartment sink and dripping into a pan placed below it. The Dietary Manager stated the pipe had been leaking since June, that a work order had been submitted when the leak began, and that the pan under the sink was used because of the ongoing leak. The Assistant Maintenance Supervisor confirmed there was a leak beneath the sink and stated the maintenance department was responsible for repairs of the three-compartment sink. The facility also had one of its two commercial washing machines out of service. Surveyors observed one machine with a sign indicating it was out of order, and emails from the repair company showed the facility called about the machine on 11/17/2025, with an onsite visit on 11/20/2025 and a quote received on 11/26/2025. The Laundry Supervisor said the machine had not worked for three weeks and that the facility had been relying on an offsite laundry service for linens during that time. The Administrator stated the repair company had visited the facility and that a part was ordered on 11/26/2025, with delivery expected in seven to 21 business days.
Incomplete Admission Orders for Indwelling Urinary Catheter Care
Penalty
Summary
Resident Identifier #11 was admitted with an existing indwelling urinary catheter and diagnoses including Cerebral Infarction, Malignant Neoplasm of Prostate, Acute Kidney Failure, and Obstructive Uropathy. Admission notes documented that the urinary catheter was intact, and the care plan initiated on 10/30/2025 addressed the catheter by including interventions such as checking the tubing, monitoring and documenting pain or discomfort, monitoring and reporting signs and symptoms of infection to the MD, and keeping the catheter bag and tubing below bladder level. The facility failed to ensure the physician orders for immediate care on admission included details needed for the resident’s urinary catheter care and treatment. The admission orders included enhanced barrier precautions related to an indwelling foley catheter, and a later telephone order obtained on 11/04/2025 specified a 16 French indwelling urinary catheter for obstructive uropathy, but the order still did not include details for catheter care, treatment, changing, or other instructions the physician may have wished to include. The DON stated that if the resident arrived with a catheter, orders for care should have been established during the admission assessment, and said the facility needed education on putting orders in and ensuring they were correct.
Exterior Environment Not Maintained in Safe Repair
Penalty
Summary
The facility failed to maintain the exterior physical environment in safe and good repair. On 12/03/2025, during a Resident Council meeting, Resident Identifier #75 reported a damaged facade on the exterior of the building with part of it hanging down. The resident stated the issue had been present for some time, although the exact duration was unknown. Later that day, the surveyor observed a missing soffit on the back side of the building facing a patio area, with exposed wood visible on the exterior. On 12/04/2025, the surveyor again observed a damaged soffit with exposed wood on the exterior of the building and also observed a discarded water heater near the outdoor patio area where residents could gather. The Assistant Maintenance Director stated the soffit damage was caused by wind and that some exposed wood had been damaged by weather exposure; he also said the condition had existed for over a year. The Administrator acknowledged the exposed wood on the outside of the building had been in that condition for over a year and stated the discarded water heater had been placed near the patio after a replacement, but she was unsure how long it had been there.
What surveyors are citing around you — mapped
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 30 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
A prioritized, do-first checklist
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Roanoke
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Roanoke Rehabilitation & Healthcare Center | 1.4 mi | ★★★★★ | 0 | 0 |
| Pruitthealth - Franklin | 17.8 mi | ★★★★★ | 5 | 0 |
| Lafayette Nursing Home | 18.5 mi | ★★★★★ | 0 | 0 |
| Lafayette Extended Care | 18.8 mi | ★★★★★ | 0 | 0 |
| Lagrange Trails Of Journey Llc | 19.7 mi | ★★★★★ | 2 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.