Above average — CMS composite of the measures below.
The next survey window likely opens around January 2027
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Parkwood Health Care Facility during CMS and state inspections, most recent first.
Dish room sanitation was not maintained when a Dietary Aide worked both the dirty and clean sides of the dish room without changing gloves. The aide was observed loading dirty glasses into the dish machine and then removing clean dishes on the other side, contrary to facility policy. The DM confirmed the aide did not change gloves when moving between sides, and both the aide and DM identified cross contamination as the concern.
A facility failed to maintain a safe, clean, and comfortable environment for three residents. One resident’s room had a black, scratched wall, another resident’s room had holes and uneven drywall, a brown-stained ceiling, and a broken blind that had reportedly been out of service for about a year, and a third resident’s room had ceiling cracks and needed paint. The MTD and HS both described the rooms as not homelike, and the HS said she was unaware of the stained ceiling and malfunctioning blind.
A resident with hypertensive heart disease and CKD with HF had a physician order for PRN O2 at 2 L/min via NC for SOB, with padding behind the ears and shift checks when in use. Survey review found the resident received O2 as needed, but no care plan addressed the PRN O2 use, including indications, monitoring, or staff interventions; the MDS Coordinator confirmed no current care plan was in place.
Failure to Protect Residents from Resident-on-Resident Physical Abuse A facility failed to protect residents from physical abuse by other residents. One resident with severe cognitive impairment and a history of aggression slapped another resident on the head, and staff did not provide adequate supervision or interventions. In a separate incident, a resident with dementia, delusions, and agitation slapped another resident on the chest in the hallway. Both events were witnessed by staff and substantiated as physical abuse.
Dish Room Cross-Contamination
Penalty
Summary
The facility failed to maintain sanitary conditions in the dishwashing area to prevent cross contamination. A facility policy titled Cleaning Dishes/Dish Machine stated that the person loading dirty dishes would not handle clean dishes unless they changed into a clean apron and washed their hands thoroughly before moving from dirty to clean dishes. On 02/10/2026 at 5:25 PM, a Dietary Aide was observed on the dirty side of the dish room placing approximately 20 glasses into a crate and pushing them into the dish machine, then moving to the clean side and removing dishes from the machine without changing gloves. On 02/12/2026, the Dietary Aide stated he worked both the dirty and clean sides of the dish room when he was the only staff member present and did not change gloves when moving between sides. He stated the practice could cause cross contamination and make residents sick. The District Manager stated the aide worked on the dirty side, pushed glasses through the dish machine, and did not change gloves when moving from the dirty side to the clean side, and identified the purpose of changing gloves as preventing cross contamination.
Unsafe and Unhomelike Resident Rooms
Penalty
Summary
The facility failed to ensure a safe, clean, and comfortable environment for three residents whose rooms had visible environmental and maintenance concerns. RI #3’s room had a wall behind the bed that was black and marked with scratches. RI #41’s room had uneven drywall over patches, holes in the drywall, a brown substance on the ceiling, and a broken window blind that the resident said had been reported to maintenance about a year earlier. RI #51’s room had a ceiling above the bed that needed paint and had cracks observed in it. The facility’s Housekeeping policy stated that housekeeping is important to providing a healthy, comfortable environment and that orderliness includes no peeling paint, visible water leaks, or plumbing problems. During interviews, the Maintenance Director stated RI #41’s blind did not open, the ceiling was stained brown, and there were holes in the drywall; he said the brown stain looked like food and housekeeping needed to address it, and he stated the room was not homelike. He also said RI #51’s room was not homelike and he would not want to stay there. The Housekeeping Supervisor stated she was not aware of the stained ceiling or malfunctioning blind in RI #41’s room and said the ceiling should be clean and free of stains and the blinds should be working properly.
Missing Care Plan for PRN Oxygen Use
Penalty
Summary
The facility failed to develop a comprehensive care plan for Resident Identifier #53’s PRN oxygen use. The resident was admitted with diagnoses including hypertensive heart disease and chronic kidney disease with heart failure, and the physician ordered oxygen at 2 L/min via nasal cannula PRN for shortness of breath, with padding behind the ears and checks behind the ears every shift when in use. Record review showed that the resident received oxygen as needed, but no care plan was in place to address the PRN oxygen use, including indications, monitoring, or staff interventions. During surveyor review, the resident was observed sitting in a chair in the room, and the oxygen machine was present but not in use. When asked about the care plan, the MDS Coordinator stated the resident had a current physician order for oxygen dated 11/03/2025 and confirmed there was no current care plan for the oxygen use. The MDS Coordinator also stated she was responsible for developing the care plan for oxygen use and that it was important so staff would know the resident needed oxygen and the purpose of its use.
Failure to Protect Residents from Resident-on-Resident Physical Abuse
Penalty
Summary
The facility failed to protect residents from physical abuse by other residents. On 06/08/2024, RN #9 witnessed RI #78 slap RI #39 on the head. RI #78 had documented aggressive behaviors, including verbal and physical aggression, and the facility did not provide adequate supervision and interventions to prevent abuse of other residents. The incident was reported as physical abuse and substantiated by the facility and surveyors. RI #39 had diagnoses including shaken infant syndrome and had long- and short-term memory problems with severely impaired daily decision making. RI #78 had diagnoses including generalized anxiety disorder and severe cognitive impairment, with a care plan identifying risk for delusions, obsessive symptoms, anxiety, agitation, disorientation, and lack of awareness of recent events. The care plan included interventions such as calm assistance, fluids and snacks, and comfort items, but the record showed RI #78's May 2024 behavior tracking documented biting and cussing staff. During interview, the Social Service Designee stated the tracking focused on behaviors and interventions and did not include the level of supervision required, and the Administrator stated RI #78 did not require special supervision. The facility also failed to protect RI #38 from physical abuse by RI #5. On 10/13/2025, RN #11 and AA #12 witnessed RI #5 slap RI #38 on the chest in the hallway near the nurses' station. RI #5 had diagnoses including dementia with agitation and severe cognitive deficits, and the behavior care plan identified physical behaviors directed at others such as hitting, kicking, and pushing, with an intervention to keep RI #5 out of arm's reach from other residents. Records showed recent delusions and agitation/screaming at others, and the facility had not initiated a behavior tracking care plan for the targeted behaviors before the incident. The facility substantiated the event as physical abuse.
What surveyors are citing around you — mapped
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Repeat citations, what's rising near you, and quality measures — ranked so department heads know exactly where to look first.
Illustrative
What surveyors actually found near you
We read the 64 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
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Illustrative
Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Phenix City
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Bridgeway Health And Rehabilitation Center | 1 mi | ★★★★★ | 0 | 0 |
| Canterbury Health Care Facility | 2.6 mi | ★★★★★ | 0 | 0 |
| Magnolia Manor Of Columbus Nursing Center - West | 3.5 mi | ★★★★★ | 3 | 0 |
| Magnolia Manor Of Columbus Nursing Center - East | 3.6 mi | ★★★★★ | 12 | 0 |
| Spring Harbor At Green Island | 4.7 mi | ★★★★★ | 9 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.