Below average — CMS composite of the measures below.
Past the typical resurvey interval — a standard survey could occur at any time
Estimate from public CMS data, current as of July 2026. Survey timing is at the state agency's discretion.
Citation history
Health deficiencies cited at Crowne Health Care Of Eufaula during CMS and state inspections, most recent first.
The facility failed to protect residents from abuse, including verbal, mental, and physical abuse by staff and other residents. A CNA verbally abused a resident, and another resident made inappropriate sexual comments to a fellow resident. Additionally, a resident physically assaulted another, and a resident was verbally abused by their roommate. The facility lacked adequate care plans and supervision to prevent these incidents.
A verbal abuse incident involving a CNA and a resident was not reported to the Administrator in a timely manner, as required by the facility's abuse policy. The incident, witnessed by two CNAs, was reported several hours late, despite the policy's requirement for immediate notification. This deficiency was identified during a complaint investigation.
The facility failed to protect residents from abuse by other residents, resulting in multiple incidents of physical abuse. Residents with severe cognitive impairments were involved in altercations, including being hit with a broom handle, slapped in the face, and struck in the forehead. These incidents were witnessed by staff members who intervened, and the facility substantiated some of these incidents as abuse.
The facility failed to report abuse allegations within the required two-hour timeframe. In one case, a CNA heard a slap and observed a resident with a pink cheek, but the incident was reported late. Another incident involved a tussle over a reacher, resulting in injuries, but was reported the next day. A third case involved a resident alleging they were hit, but conflicting information delayed reporting for five days. These incidents show non-compliance with the facility's Abuse Prevention Policy.
Failure to Protect Residents from Abuse
Penalty
Summary
The facility failed to protect residents from various forms of abuse, including verbal, mental, and physical abuse, perpetrated by both staff and other residents. In one instance, a Certified Nursing Assistant (CNA) verbally and mentally abused a resident with moderately impaired cognition by threatening to leave them in soiled briefs. This incident was witnessed by other staff members who confirmed the inappropriate comments made by the CNA. The facility's investigation substantiated the verbal abuse allegation, acknowledging the demoralizing nature of the comments. Another deficiency involved a resident with a history of verbally aggressive behavior who verbally abused another resident by making inappropriate sexual comments. Despite the resident's impaired cognition, the facility failed to implement a care plan addressing the necessary level of supervision to manage the resident's behavior. The incident was witnessed by staff, who confirmed the inappropriate nature of the comments, and the facility's investigation substantiated the verbal abuse allegation. Additionally, the facility failed to prevent physical abuse when a resident with intact cognition physically assaulted another resident with severe cognitive impairment. The incident was witnessed by staff, who confirmed the physical abuse, yet the facility did not have a care plan in place to address the level of supervision required for the aggressive resident. Furthermore, another resident was verbally abused by their roommate, who used abusive language. The facility's investigation substantiated the verbal abuse, but the facility failed to protect the resident from such behavior by placing them in a room with a known verbally aggressive resident.
Failure to Timely Report Verbal Abuse Incident
Penalty
Summary
The facility failed to ensure that an allegation of verbal abuse involving a Certified Nursing Assistant (CNA) and a resident was reported to the Administrator immediately and within two hours of the incident. The incident occurred when CNA #4 allegedly made a verbally abusive remark to Resident Identifier #10 during a shower. The incident was witnessed by CNA #5 and CNA #6, who did not report the incident in a timely manner. CNA #5 reported the incident only after returning from lunch, while CNA #6 did not report it at all. The facility's policy, titled ABUSE POLICY, requires immediate notification of the Administrator in cases of suspected abuse. However, the incident was not reported to the Administrator until several hours later, at 2:30 PM, despite occurring at 10:45 AM. Interviews with the involved CNAs revealed that they were aware of the requirement to report such incidents immediately but failed to do so. This deficiency was identified during the investigation of a complaint and affected one of the 11 Facility Reported Incidents reviewed and one of the 18 residents sampled for abuse.
Removal Plan
- CNA #5 and CNA #6 were reprimanded for failure to report suspected abuse.
- The facility Administrator was educated by the Regional Consultant on the reporting requirement in accordance with the regulatory requirement and facility policies and procedures.
- An audit of all allegations of abuse/neglect/misappropriation was completed to ensure that all allegations have been reported timely as applicable.
- Training for all facility staff to include contracted staff on F 609, the facility Abuse Policy and Procedure, with special emphasis on timely reporting was completed.
- A new system will be implemented by the facility to ensure accessibility and timeliness of reporting of all allegations of abuse/neglect/misappropriation within the proper timeframe to the State Agency. The Administrator will have a designated electronic device that has Wi-Fi/cellular connection and access to the State Agency portal with appropriate passwords to report any allegations timely. The DON will serve as the designee in the absence of the Administrator/Abuse Coordinator. If after hours, once the allegation is submitted, the confirmation will be emailed to the reporter to print when a printer is accessible for facility records.
- The Regional Consultant monitored to ensure reporting requirements were followed by reviewing all allegations of abuse/neglect/misappropriation to ensure timely reporting by the facility. This will be documented on a monitoring tool by the Regional Consultant and provided to the facility Administrator, responsible for implementing the acceptable plan of correction and will be placed in the plan of correction binder located in Administrator's office.
Failure to Protect Residents from Abuse by Other Residents
Penalty
Summary
The facility failed to protect residents from abuse perpetrated by other residents, as evidenced by multiple incidents of physical abuse. On April 12, 2024, a resident with dementia and severe cognitive impairment physically abused another resident by hitting them with a broom handle, resulting in bruising. The incident was witnessed by a Licensed Practical Nurse who intervened and confirmed the abuse. The affected resident reported feeling scared during the incident. Another incident occurred on April 25, 2024, when a resident with severe cognitive impairment was slapped in the face by another resident, also with severe cognitive impairment. This incident was witnessed by a Certified Nursing Assistant who immediately intervened. The affected resident experienced redness on their face, which resolved within an hour. The facility substantiated this incident as physical abuse. Further incidents involved residents with severe cognitive impairments. On July 14, 2024, a resident was struck in the forehead by another resident, and on August 30, 2024, a resident was slapped in the face by another resident. Both incidents were witnessed by staff members who intervened. Despite the facility's initial conclusions, staff members identified these incidents as physical abuse, highlighting the residents' vulnerability and the need for protection from such interactions.
Delayed Reporting of Abuse Allegations
Penalty
Summary
The facility failed to report allegations of abuse within the required two-hour timeframe to the State Agency, as outlined in their Abuse Prevention Policy. On one occasion, a Certified Nursing Assistant (CNA) heard a slapping sound in a resident's room and observed a resident holding their cheek, indicating possible physical abuse. Despite the incident occurring at 6:00 PM, it was not reported until 8:30 PM, exceeding the two-hour reporting requirement. The Administrator acknowledged the delay in reporting during an interview. In another incident, two residents were involved in a tussle over a reach extender tool, resulting in one resident sustaining multiple injuries, including a hematoma and bruises. The incident was reported to the Administrator shortly after it occurred, but the report to the State Agency was delayed until the following morning, again surpassing the two-hour reporting window. The Administrator confirmed awareness of the incident and the injuries involved but did not report it promptly. A third incident involved a resident alleging they were hit in the back by another resident. The allegation was made known to the Administrator shortly after it occurred, but conflicting information about the nature of the incident led to a delay in reporting. The report was not submitted to the State Agency until five days later, after the resident mentioned the incident again to staff and a surveyor. These delays in reporting allegations of abuse demonstrate a failure to adhere to the facility's policy and regulatory requirements.
What surveyors are citing around you — mapped
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Illustrative
What surveyors actually found near you
We read the 1 citations issued within 25 miles in the last 12 months — and tell you exactly what happened, in plain English, matched to your record.
Resident with a documented fall history left unattended on the patio; found on the ground with a hip fracture.
Walk-in cooler logs missing for 12 days; expired supplements in the medication room fridge.
Illustrative
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Risk indicators are statistical estimates from public CMS data — not predictions, findings, or compliance advice.
Nursing homes near Eufaula
How nearby facilities compare on the same public inspection record.
| Facility | Distance | Overall rating | Citations, 12 mo | Serious (J–L) |
|---|---|---|---|---|
| Reserve At Fort Gaines Of Journey Llc, The | 20.7 mi | ★★★★★ | 0 | 0 |
| Joe-anne Burgin Health And Rehabilitation | 22.8 mi | ★★★★★ | 1 | 0 |
| Henry County Health And Rehabilitation Facility | 23.7 mi | ★★★★★ | 0 | 0 |
| Four County Health And Rehabilitation | 31.5 mi | ★★★★★ | 0 | 0 |
| Calhoun Nursing Home | 33.8 mi | ★★★★★ | 0 | 0 |
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Trusted data, never guesswork. Every citation, penalty, rating and Plan of Correction on this page is sourced from public CMS records (latest release July 2026) and official state health department websites.