F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
D

Failure to Properly Screen Resident With Hemicraniectomy Before Admission

Aria Of BrookfieldBrookfield, Wisconsin Survey Completed on 07-22-2026

Summary

The facility failed to appropriately pre-screen a resident before admission to determine whether it could meet the resident’s needs and later discharged the resident because it was unable to provide the required care. The resident had an admission MDS with diagnoses including cerebral infarction due to thrombosis of precerebral arteries, hemiplegia following a cerebral infarction on the right dominant side, encephalitis and encephalomyelitis, and a feeding tube. The resident’s BIMS score was 99, indicating severe cognitive impairment. The referral packet from the hospital identified an acute ischemic left MCA stroke status post decompressive hemicraniectomy, and the hospital discharge summary documented acute ischemic MCA stroke status post hemicraniectomy and a left hemicraniectomy. After admission, the resident had low blood pressure and was sent to the ER for evaluation and treatment. Hospital records show the DON called the hospital to state that, due to the patient’s history of craniotomy, the patient could not return to the facility because of acuity. Interviews showed the facility later determined the resident was not appropriate for placement because of the bone flap and helmet used for protection, and the DON stated the facility does not accept residents with helmets for that purpose and does not use physical restraints. The DON stated the facility recognized it should not have accepted the resident, and the FL stated he accepted the resident because the paperwork did not indicate the bone flap and he was unaware the facility could not provide care for that condition. The Admissions Director also stated the resident was not appropriate for placement and that the referral was missed.

Penalty

No penalty information released
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The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.

Resources

Below are regulatory guidelines relevant to this citation:

See other F0838 citations
Incomplete Facility Assessment Missing Required Care Resources
D
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

The facility failed to accurately complete its Facility Assessment. The assessment did not reflect the skill sets needed for the resident population or list medical equipment in use, including an AED, tracheostomy care and management, a Life Vest, wound vac machines, and glucometer devices. The NHA confirmed the omission during interview.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Facility Assessment Listed Former Administrator
C
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

The facility failed to keep the Facility Assessment accurate by leaving the former Administrator listed on the document even after it was reviewed with QAPI. The current Administrator stated he was not employed at the time of the review and acknowledged he mistakenly did not update the administrative staff. This affected 58 of 58 residents.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Facility Assessment Missing Unit-Based Nursing Staffing Details
C
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

Facility Assessment Missing Unit-Based Nursing Staffing Details: The facility failed to complete a thorough facility-wide assessment of nursing staff resources needed for resident care during routine operations and emergencies. The assessment did not identify the specific RN, LPN/LVN, CMA, and CNA staffing levels needed for each unit based on acuity and census, and it lacked staffing levels for each shift and weekends. An Administrative Nurse and Administrative Staff member stated they were not certain the assessment broke down staffing by shift and unit, including weekends.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Failure to Conduct and Document Facility Assessment
F
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

Failure to Conduct and Document Facility Assessment: The facility did not have evidence of a required Facility Assessment to determine the resources, staffing, and skill sets needed to care for residents during routine operations and emergencies. The NHA and an RN confirmed that no such assessment was available until after the surveyor requested it.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Facility Assessment Lacked Required Staff and Resident Input
C
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

Facility assessment lacked required input from direct care staff and residents. Review of the assessment showed no indication that direct care staff, resident representatives, and/or family members were involved, and the DON confirmed that none were included in the process.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
Facility Assessment Lacked Direct Care Staff and Resident Input
C
F0838 F838: Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Short Summary

Facility assessment was completed without active input from direct care staff, residents, or resident representatives. Review showed the only contributors were the Medical Director, DON, NHA, and one Governing Body representative, and the NHA stated the assessment was only reviewed quarterly during admin QAPI meetings with no opportunity for broader involvement.

No penalty information released
tooltip icon
The penalty, as released by CMS, applies to the entire inspection this citation is part of, covering all citations and f-tags issued, not just this specific f-tag. For the complete original report, please refer to the 'Details' section.
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